Accounts Representative in Dublin

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. The Opportunity The Research, Analytics & Data Science (RAD) team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows. AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations. The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production. This is a high-ownership role for someone who thrives in ambiguity, is energized by so

The Customer Service Associate is responsible for providing service to inbound customer inquiries that are service-related by providing information and solutions as well as troubleshooting. This role also is responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. Collaborates with sales team by providing administrative assistance and general support. The Customer Service Associate use various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to our team. Who You Are: You are eager to get your foot in the door and embrace the fast-paced buzz of the media world. Working for a global leader in digital content, supporting successful sales teams excites you and you thrive in a fast-paced, service-oriented environment where terrific customer support is critical. In this role, you would be responsible for providing service to inbound customer enquiries that are service-related and delivering administrative assistance and general support to the sales team. Your goal is to help our customers, internal and external, work smarter. You’re an excellent communicator across multiple mediums like phones, chat, and email, and are focused on solving problems in a manner that enhances the overall customer relationship. Your Next Challenge: Receive and process inbound sales queries from clients via the phone, email and online chat. Sell to customers and engage them in discovery activities that determine their needs, suggests relevant products and services, and gather relevant customer information. Encourage and enable customers to self-serve. Process, track, code and handle invoices and internal

We are searching for an ambitious Commercial Growth Account Executive. Your role will primarily be identifying new workloads to expand MongoDB's usage into accounts that are already leveraging our Database as a Service (DBaaS), Atlas, in a self-serve manner or sales-sold. You'll focus on helping customers understand the continuous evolution of our developer data platform and its additional features that could be leveraged for their specific use cases. You will support customers at any stage of their journey, fostering greater adoption, retention, and overall satisfaction. This role provides an excellent opportunity for growth in a highly dynamic sales team. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Day to Day: Identify new workloads and potential use cases within existing accounts to drive increased Atlas consumption via your own pipeline generation and outbound activities Articulate the value of MongoDB's expanded feature set and evolving developer data platform Support & retain customers throughout their journey, addressing any queries and ensuring optimal product usage Develop relationships within customer accounts to promote greater visibility and deepen the partnership between MongoDB and your account's decision-makers Strategically navigate diverse industries with a data-driven discovery and sales process to help land and expand customer workloads What you bring to the table: At least 1-2 years of Sales experience, full sales cycle in a closing role, with a preference for database or software Consistent record of meeting or exceeding targets in a highly competitive environment (top 10% performer) Dynamic, enthusiastic, tenacious, team-oriented mindset Excellent verbal and written communication skills Experience working within a quota and commission structure College degree or equivalent work experience High EQ, coachability, intellectual curiosity, and motivation to build a career at MongoDB Native Dutch sp

MongoDB is seeking an Engineering Manager to join the Atlas Growth Team. The team is responsible for improving and creating new features for MongoDB Atlas, our developer data platform that accounts for 65% of the company’s revenue. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Growth team focuses on improving the customer experience via new product experiences and refinements to existing user flows. The team works closely with cross-functional partners, as well as other MongoDB engineering teams to bring new visions to life. We are constantly challenged to design features such as new onboarding flows, monetization improvements, and advanced cluster management tools for our large B2B customer base. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You’ll Do Manage a team of engineers to design, build and test new features for MongoDB Atlas Contribute to and lead complex technical projects Work with cross-functional stakeholders to design the team's roadmap, defining delivery dates that balance technical feasibility with the pace of the market Work closely with product, design and analytics teams, considering the user’s perspective while building technical solutions Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor an impassioned array of team members We’re Looking for Someone Who Has at least 5 years of professional software development experience Has at least 2 years of people management experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.) Is comfortable working across the stack of a modern web application (e.g. React, TypeScript, React Testing Library) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has a deep understanding of product analytics Has experience with A/B testing and

At MongoDB, we're looking for a technically accomplished Solutions Architect who thrives on solving complex problems, understanding how systems work, and helping customers make better architectural decisions. You'll work with established MongoDB customers running production applications, applying hands-on expertise across databases, distributed systems, cloud infrastructure, application architecture, and emerging AI technologies. As part of a globally distributed Solutions Architecture team, you'll engage with customers across multiple EMEA markets rather than being dedicated to a small number of accounts. This regional reach offers exposure to diverse industries, technologies, and architectural challenges, with opportunities to recognize patterns, build trusted technical relationships, and influence decisions across a broad customer landscape. You'll have the autonomy to drive meaningful technical engagements while drawing on the expertise of specialists and colleagues worldwide. We value architects who look beyond the immediate problem, investigate underlying causes, challenge assumptions, and bring informed technical perspectives to customer conversations. You'll help customers optimize what they run today while influencing the architectures and applications they build tomorrow. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You'll Do Optimize Production Architectures: Analyze MongoDB workloads, query execution, indexing, data models, cluster configurations, and resource utilization. Identify performance bottlenecks, scalability constraints, and cost optimization opportunities Engineer for Resilience and Scale: Evaluate distributed architectures, replication, sharding, high availability, backup and recovery, and disaster recovery strategies. Help customers understand technical trade-offs and design for evolving production requirements Think Beyond the Database: Assess how MongoDB interacts with application service

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s startup and SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coor

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Designated Services Engineer is the primary technical point of contact for designated Lifecycle Service accounts and owns case progress through the full lifecycle. The role provides tailored, customer-specific support including technical case management, incident review, log analysis, ongoing case tracking, and stakeholder coordination to drive efficient resolution of reactive issues. The DSE maintains oversight of the account, including work handled by pooled DSE support where needed, and keeps a regular customer engagement cadence. WHAT YOU'LL DO Own the majority of support activity and case progress for assigned accounts from open through resolution. Proactively monitor case progress and risks, review and prioritise open cases daily, and maintain timely follow-up on pending actions, dependencies and customer commitments. Coordinate across support, engineering, escalation teams and account teams while maintaining end-to-end technical ownership. Provide clear and consistent communication on status, next steps and technical direction for both customers and internal stakeholders. Author and coordinate incident reports and Root Cause Analyses when required, including technical analysis, root cause and remediation actions. Maintain full visibility of open and outstanding cases across the account and drive progression in line with impact and priority. Support regular customer engagement cadence and contribute case

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Dublin | 💶 €93,500 - €114,000 + Incentive Awards tied to your performance + benefits | Hear from the team ✨ ⭐ About the team: Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. We’re looking for a Credit Risk Manager to help drive the credit and growth strategy for our consumer lending products as we grow our business in Ireland. Our credit teams are part of our Credit Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Velocity team is a highly consultative sales team that is responsible for the growth of Stripe’s SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Dublin | 💶 €121,000 - €163,000 + Incentive Awards tied to your performance + benefits | Hear from the team ✨ ⭐ Our Risk team Monzo is building a bank for Europe, and lending sits at the heart of that plan. The Head of Credit Risk Oversight is a senior risk leadership role in the Second Line of Defence (2nd LoD), shaping how Monzo Bank Europe lends as it scales across the continent. You'll join early enough to set the standard, and stay to see it grow with the portfolio. Roles like this don't come along often. You'll lead the oversight of Monzo Bank Europe’s whole lending business. That means driving our Credit Risk Framework, defining the risk appetite, challenging and shaping our credit strategy, and overseeing how the business executes it within that appetite, right across the credit lifecycle. You'll spot the risks inthe portfolio before they show up in the numbers, so Monzo Bank Europe can grow fast and keep growing. You'll also lead our credit risk analytics and measurement. You'll direct the development of our IFRS 9 expected credit loss models, make sure our impairment provisions hold up, and turn portfolio data into insight th

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB team is a highly consultative sales team that is responsible for the growth of Stripe’s startup and SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping and coor

As a Designated Support Engineer (DSE) at Asana, you’ll be the named technical support partner for a set of our enterprise customers . You’ll build strong, ongoing relationships through personalized support, timely case management, and deep product expertise . This is a hands-on role focused on delivering high quality, customer centric service to our most engaged users, ensuring that entitled customers receive responsive, thoughtful, and proactive support . In addition to owning support for your assigned accounts, you’ll also contribute to broader case queues, working cross-functionally with teams across Customer Support (including Technical Account Managers), Customer Success, and Product to help drive resolution and share insights . You’ll thrive in this role if you’re detail oriented, collaborative, and passionate about helping customers succeed . This role is based in our Dublin office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Serve as the named support partner for designated customers, providing guidance on issues, features, and best practices to accelerate adoption, optimize usage, and build long-term trusted customer relationships . Manage the full lifecycle of product cases for your assigned customers—triaging, troubleshooting, providing deep product knowledge, and resolving issues in partnership with internal teams . Provide live, scheduled video support upon request, delivering high-touch service when it matters most . Proactively identify and document product bugs with clear reproduction steps, offering customer success perspectives on case volumes and trends . Gain a strong understanding of where Support can

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Responsible for selling to all stakeholders within new accounts and crafting strategies to win new logos. Collaborate with all New Relic sales support resources (e.g., executives, demand generation, solution consulting) to support prospect interests. Understand how to position New Relic to beat the competition. What you'll do: Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs. Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest. Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals. Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management. Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information (e.g., new FDA approvals executive appointments, press releases) for the

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Velocity team is a highly consultative sales team that is responsible for the growth of Stripe’s SMB customers within the region. We work with the most ambitious and fastest growing companies - Stripe’s payments and financial infrastructure unlocks new revenue streams and growth opportunities for their businesses. What you’ll do As an Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing SMB Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, deal structuring and negotiating, to close and activation Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and nurture opportunities Drive deal strategy and commercial negotiations for large, complex renewals Develop relationships with executive stakeholders within your book of business Be responsible for account mapping

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Dublin | 💶 €76,500 - €95,500 + Incentive Awards tied to your performance + benefits | Hear from the team ✨ ⭐ Our FinCrime, Fraud and Dispute Operations team Reporting to the EU Director of FinCrime, Fraud and Dispute Operations, we're looking for a Senior Fraud Operations Manager to join our fast-growing EU team here in Dublin. You will need to oversee our outsourced partners, holding them accountable for SLAs and performance. This position requires in-depth data analysis expertise and a strong commitment to data-driven decision making, alongside a solid understanding of day-to-day fraud operations and deep knowledge of fraud, disputes, and chargebacks rules and models implementation. You will work across different areas and products including our current and business accounts and partner with our group data science, data engineering, product, and technology teams. 🔑 You’ll play a key role by... Driving strategic partners oversight: Ensuring that our outsourcing partners for fraud and disputes operations are operating effectively. Monitoring our fraud and disputes metrics and driving action delivery with our product teams to ad