About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud—managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. What You’ll Do First Line of Defense: Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution. Incident Management: Adhere to incident management protocols and drive post-mortems to capture process improvements and root-cause analyses. Monitoring & Alerting: Monitor and respond to Zabbix, Grafana and Opensearch alerts—taking direct remediation steps or managing seamless escalations. Infrastructure & Pod Health: Ensure the health and reliability of storage pods across all sites (defining and refining monitoring alert definitions and completing daily tasks relating to hardware replacement diagnosis, system troubleshooting and executing needed configuration changes via Ansible and a Git repository framework). Data Center Tech Support: Serve as an escalation point for Data Center Technicians regarding advanced pod troubleshooting, deployment queries, migration issues, and Ansible playbooks. Migrations & Provisioning: Manage pre-deployment configuration and testing for Vault systems, initiate Vault migrations, and perform health checks on migration pods. Code Deployments: Use Jenkins
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About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Senior Technical Program Manager to join a growing Security team, with a focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise programs from initiation through delivery Communicate technical concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule Establish and report on program goals, dashboards, and status updates for executive and board-level a
About the Team DoorDash for Business provides meals solutions to companies, but we aren’t stopping there. Our mission is to become a premier benefits partner for executives, employees and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer, for every business use case. We are building an entrepreneurial, customer-obsessed, and fast moving team to create the right products and services for the future of work. About the Role As a Senior Manager, Strategy & Operations (Audience Growth & Product Strategy) , you will play a critical role in shaping how DoorDash for Business grows its customer base, expands platform adoption, and identifies new product opportunities that can accelerate the business. As a senior leader on the team, you will set strategy across both the businesses we sell to and the employees and administrators who use our product, and you will lead a high-performing team to deliver it. You will own the strategy for growing our audience of companies and the employees within them, including how we identify, prioritize, acquire, activate, and expand across key customer segments, personas, industries, and use cases in a B2B2C model. You will also own product growth strategy for our core platform, helping define how we increase adoption, engagement, retention, and customer value across existing products, including through CRM and lifecycle programs and in-app merchandising. In addition, you will help identify and evaluate net-new product opportunities that can unlock future growth. This includes sizing opportunities, understanding customer pain points, validating demand, shaping early GTM strategy, and partnering with Product, Marketing, Sales, Customer Success, Analytics, and Finance to determine where DoorDash for Business should invest. A core part of this role will be owning the voice of the customer . You will create structured feedba
About the Team DoorDash for Business provides meal solutions to our corporate clientele, but we aren’t stopping there. Our mission is to become the premier benefits partner for executives, employees, and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer for every business use case. We are building an entrepreneurial, customer-obsessed, and fast-moving team to create the right products and services for the future of work. About the Role As a Premium Resolution Partner, you’ll be the trusted point of contact for DoorDash for Business and Catering customers when the answer isn’t straightforward and the stakes are high. You’ll own complex customer issues from start to finish, working directly with customers across phone, video, and email to understand what happened, navigate the right path forward, and see the resolution through. While our frontline Support teams are built to resolve issues in the moment, you’ll step in when a problem requires deeper investigation, cross-functional coordination, or ownership beyond a single interaction. You’ll have the autonomy and accountability to drive these issues forward—digging into our systems, bringing together the right partners, and staying with the customer until there’s a meaningful resolution. Reporting to the Manager of Customer Operations, you’ll work closely with Account Management, Product, Strategy & Operations, and other teams across DoorDash. You’ll develop deep expertise in how our products and operations work, advocate for customers, and turn what you learn from individual cases into insights that improve the experience at scale. This is a high-visibility, high-ownership role supporting some of DoorDash for Business’s largest and most sophisticated customers, including Fortune 1000 companies. As we grow the team from one to three, you’ll also help define how Premium Resolution works and what great loo
About the Team DoorDash for Business provides meal solutions to our corporate clientele, but we aren’t stopping there. Our mission is to become the premier benefits partner for executives, employees, and administrators across the globe, leveraging the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer for every business use case. We are building an entrepreneurial, customer-obsessed, and fast-moving team to create the right products and services for the future of work. About the Role As a Premium Resolution Partner, you’ll be the trusted point of contact for DoorDash for Business and Catering customers when the answer isn’t straightforward and the stakes are high. You’ll own complex customer issues from start to finish, working directly with customers across phone, video, and email to understand what happened, navigate the right path forward, and see the resolution through. While our frontline Support teams are built to resolve issues in the moment, you’ll step in when a problem requires deeper investigation, cross-functional coordination, or ownership beyond a single interaction. You’ll have the autonomy and accountability to drive these issues forward—digging into our systems, bringing together the right partners, and staying with the customer until there’s a meaningful resolution. Reporting to the Manager of Customer Operations, you’ll work closely with Account Management, Product, Strategy & Operations, and other teams across DoorDash. You’ll develop deep expertise in how our products and operations work, advocate for customers, and turn what you learn from individual cases into insights that improve the experience at scale. This is a high-visibility, high-ownership role supporting some of DoorDash for Business’s largest and most sophisticated customers, including Fortune 1000 companies. As we grow the team from one to three, you’ll also help define how Premium Resolution works and what great loo
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. We are seeking a temporary, full-time Sr. Technical Recruiter based in LATAM to support our hiring efforts during a high-growth period. This is a 6-month contract role primarily focused on technical recruiting, with flexibility to support non-technical roles as business needs evolve. This role will support hiring across LATAM and the U.S., partnering closely with hiring managers and the broader recruiting team to deliver high-quality talent pipelines and an exceptional candidate experience. What You’ll Do Own full-cycle recruiting for primarily technical roles (e.g., engineering, infrastructure, etc.), with flexibility to support non-technical roles as needed Partner closely with hiring managers to define role requirements, hiring strategy, and ideal candidate profiles Source, engage, and attract top technical talent across LATAM and U.S. markets using AI-first sourcing tools and other channels Build and maintain strong candidate pipelines across key regions and talent segments Conduct initial screens to assess technical alignment, experience, and culture fit Deliver a high-quality, consistent candidate experience throughout the hiring process Man
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Site Reliability Engineer III (DBA) to join our team! About the Role: Individuals fulfilling this role will be responsible for ensuring the stability, scalability, and reliability of our production database systems, primarily Vitess (distributed MySQL) and Cassandra, alongside the rest of our production services and infrastructure. This role carries the same on-call, incident response, and service ownership expectations as other SRE IIIs, with database systems serving as the area of deepest technical ownership. Because our SRE Database Engineering function is new, this role will also help establish its operational foundation by designing database architecture and developing the runbooks, escalation guidance, procedures, and training materials that our Level 1 and Level 2 SRE Database Engineers will use as they onboard. The ideal candidate will have strong experience with production database systems, Linux, automation, distributed systems, Kubernetes, observability, and incident response, with a proactive approach to reliability and o
About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role As a GoCardless Salesforce Developer, you will own the integrity and strength of the solutions you recommend. You’ll be acting as a trusted advisor to our team and internal customers. You will need a deep understanding of the Salesforce platform with specific experience in Sales Cloud, and deep knowledge of either CPQ or, preferably, Agentforce Revenue Management. Top-notch people skills to get your ideas and solutions across to stakeholders are required and the ability to deliver solutions and help grow experience within the team to do the same. The Salesforce Developer will form a key foundation for a new team within GoCardless, Salesforce Development, to expedite cross-functional changes across our business systems. You will be responsible for delivering meaningful changes to the business, working alongside other Salesforce Developers, Administrators, Integration Architects, Business Analysts and Business Intelligence to collaborate on specifications based on stakeholder requirements, validate the proposals, and deliver the solutions. What excites you Collaborate with the Co
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business. This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale. The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, no
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a B2 Principal Product Manager to join our team! About the Role We are seeking an ambitious and accomplished Principal Product Manager to join our Product team. Backblaze’s B2 cloud object storage offers multi-exabyte, S3-compatible, globally available object storage that unlocks app builder innovation across AI neoclouds and traditional hyperscalers at a fraction of the cost of traditional cloud infrastructure hyperscalers. The Principal Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space, and determine product strategies and roadmap to address those problems. This person will work independently to lead efforts for new feature discovery and delivery, as well as improvements to execute on those strategies. Understanding customer problems through interviews and market research, and translating them into requirements, is critical. What You'll Do Drive B2 product strategy and roadmap development through delivery execution. Lead the end-to-end pro
About The Team DoorDash for Business is building the premier corporate dining and benefits platform—helping companies of all sizes feed their teams through industry-leading products and meal programs. Our mission is to become the go-to solution for executives, administrators, and employees who need seamless, high-quality food programs at work. We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers. Merchant success is core to that mission. When merchants have a clear, fast, and high-quality path from interest to live, our products work better for everyone—customers, Dashers, and the merchants themselves. About The Role As Associate Manager, Merchant Onboarding and Experience on the DoorDash for Business team, you will own how merchants get onto our programs and how they feel while they do it. You will be the lead for onboarding process design, execution quality, and merchant experience—turning a complex, multi-step journey into something that is faster, clearer, and consistently excellent. Your responsibilities will range from strategic (mapping the end-to-end onboarding journey, setting the operating model, and aligning Product, Ops, Sales, and Support on what “great” looks like) to operational (diagnosing drop-off, tightening handoffs, building playbooks, and using data and automation to remove friction). You will bring a systems mindset: every broken step is a process to redesign, every merchant complaint is a signal, and every manual workaround is a candidate for a better workflow. You will report into the DoorDash for Business Merchant Experience team. You’re excited about this opportunity because you will be driving… Onboarding Process Ownership Own the end-to-end merchant onboarding journey—from first intake through go-live. Map the current-state workflow, identify bottlenecks and failure points, and redesign the process so merchants get live faster with fewer drop-offs, fewer handoffs, and c
As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured. You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems. What you'll do here Build features end to end, from a design you write within the team's existing approach through production rollout. Write database migrations that follow the team's patterns for schema compatibility and safe upgrades. Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing. Build features that keep enterprise deployments secure, following the team's security practices. Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd. Help resolve backend issues surfaced by Coder operators and administrators. Document the features you build so a reviewer and the next engineer do not have to decode them. Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation. What we're looking for 2+ years of professional software engineering experience. Professional experience writing and shipping Go. Working understanding of Go's concurrency model, including goroutines, channels, and the sync package. Comfortable with SQL, schema changes, and writing migrations. Strong verbal and written communication skills, including surfacing blockers and uncertainty early. Solid debugging skills and the persistence to work a problem, and to escalate early when stuck. A self-motiv
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager. Role Overview: We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Key Responsibilities: Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure secu
About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr Desktop Support Analyst to join our team! What You’ll Do: Desktop & End-User Support Provide Tier 2/Tier 3 technical support for employees across macOS and Windows environments. Diagnose and resolve complex hardware, operating system, application, network connectivity, authentication, and peripheral issues. Serve as an escalation point for difficult or high-impact support incidents. Support employees through the complete technology lifecycle, including onboarding, role changes, hardware replacements, and offboarding. Configure, deploy, troubleshoot, and maintain laptops, desktops, mobile devices, peripherals, and related workplace technology. Provide remote support to employees across geographically distributed locations. Maintain a high level of professionalism and customer service while communicating technical information to both technical and non-technical users. Endpoint Management Administer and support Jamf for macOS device management, including enrollment, policies, profiles, software deployment, patching,
About us GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday. We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless. Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach. The role As a GoCardless Salesforce Developer, you will own the integrity and strength of the solutions you recommend. You’ll be acting as a trusted advisor to our team and internal customers. You will need a deep understanding of the Salesforce platform with specific experience in Sales Cloud, and deep knowledge of either CPQ or, preferably, Agentforce Revenue Management. Top-notch people skills to get your ideas and solutions across to stakeholders are required and the ability to deliver solutions and help grow experience within the team to do the same. The Salesforce Developer will form a key foundation for a new team within GoCardless, Salesforce Development, to expedite cross-functional changes across our business systems. You will be responsible for delivering meaningful changes to the business, working alongside other Salesforce Developers, Administrators, Integration Architects, Business Analysts and Business Intelligence to collaborate on specifications based on stakeholder requirements, validate the proposals, and deliver the solutions. What excites you Collaborate with the Co
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