Agent Solution Architect Jobs

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners. Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners. What you’ll be doing As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries. Day-to-day in this role you’ll: Content Ownership:&

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support. We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution. Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support t

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Lead a team of Legal Response agents day-to-day: assign and triage incoming law enforcement requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases. Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager. Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer Service ), resolving what you can and escalating what you can't with clear context. Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix. Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly. Serve as subject matter expert on law enforcement request handling for your team and adjacent functions. Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives). Support your Manager on process improvements, projects, and cross-team initiatives as needed. Day-to-Day Responsibilities Ensuring daily operations run smoothly; escalate inci

The Mortgage Lending Officer role is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Citi Bank Retail Mortgage provides home lending services via our Citibank branches and centralized service centers. The Home Lending Officer role represents the Retail Mortgage business providing superior service to clients and referral partners and is responsible for originating high quality residential real estate loans for clients. This highly interactive role engages internally with retail branch partners, operations, community business development officers. This role drives mortgage sales and client relationships through engagement with clients, real estate agents, and other area referrers. Responsibilities: Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals. Collect a

NOTE ON ELIGIBILITY : this role is for industry candidates already working in software engineering for the past 1+ years. New grads and current students should NOT apply to this role (instead, visit pplx.ai/newgrads ). About the role In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, through Search, Comet, and Computer. Product Engineering owns those experiences end to end, from the interface a user touches to the search and model calls behind it, on top of roughly 200M queries a day and a 200B+ URL index. This is a full stack role in the truest sense. There are no frontend or backend lanes here, and no one waits for a ticket before starting. It suits people who love to build and want the room to do it. What you have shipped and how quickly you learn tell us far more than years on a resume or where you went to school. What you will do Own a user-facing surface end to end, from the interaction, design, and frontend through the application logic, APIs, data models, and the search or model calls behind them. Ship to production continuously. New engineers typically have code in front of users in their first week. Build with AI as a primary tool, not a novelty. We expect you to use agents and coding models aggressively to move faster, and to have sound judgment about when their output is wrong. Turn ambiguous product ideas into working prototypes, then use real usage data and evals to decide what survives. Raise the quality bar on reliability, latency, and craft for the surfaces you own. Work directly with designers, PMs, and research engineers, without unnecessary process in between. What we look for 1+ years of professional software engineering experience, or a track record of strong internships where you shipped production code at scale. Strong in at least one backend language, such as Python or Go, with real experience across services, APIs, and relational data m

We’re looking for a Platform Delivery Specialist, to configure client accounts across Hootsuite's core platform and our social listening tool, Lumen by Talkwalker - build the dashboards, automated reports, workflows, and alerts clients depend on, and deliver standard training sessions. For new clients, you’ll partner with our Professional Services Implementation team to ensure the platform setup meets customer requirements and is delivered in a timely manner. For existing clients, you’ll partner with Customer Success for ongoing platform delivery work You’ll be responsible for setting up the technical basics properly, keeping our data clean and ensuring our account structure scales as we grow WHAT YOU’LL DO Configure Hootsuite platform (eg, Teams & Permissions, Planner, Analytics) to documented client requirements and internal specs Design and implement enterprise account structures, custom tagging taxonomies, and granular role-based permissions across Hootsuite and Lumen by Talkwalker Build social listening dashboards and topic/query structures in Lumen to client specifications Build automated reports, scheduled exports, and alert logic (e.g., spike detection, sentiment thresholds, keyword triggers) using native tool capabilities Help clients configure AI agents within the platform, and use AI tools to increase your own efficiency on repeatable build and reporting tasks Deliver standard, repeatable training sessions to clients on platform use and reporting features Support our third party Partner delivery network with trainings and build QA Review completed configuration and reporting work for quality, catching defects before handoff and partnering with clients for UAT Interact directly with clients as it relates to your platform build work: confirming request details, demoing a completed dashboard or workflow, or walking through a report Set up recurring workflows that keep dashboards, reports, and alerts current

Our work at NVIDIA is dedicated towards a computing model focused on visual and AI computing. For two decades, NVIDIA has pioneered visual computing, the art and science of computer graphics, with our invention of the GPU. The GPU has also shown to be spectacularly effective at solving some of the most complex problems in computer science. Today, NVIDIA’s GPU simulates human intelligence, running deep learning algorithms and acting as the brain of computers, robots and self-driving cars that can perceive and understand the world. We are looking to grow our company and teams with the smartest people in the world and there has never been a more exciting time to join our team! The AI Infrastructure Product Design team creates software used by engineers and researchers to prepare data, run complex workflows, and understand results. This internship offers ownership of a defined product problem from early research through a tested design and implementation handoff. Designers on this team often move between Figma and working HTML prototypes, and may hand off HTML directly to engineering. This work calls for a high standard of visual and interaction design alongside technical fluency. The role is a good fit for someone who enjoys making technically complex systems easier to understand and who uses large language models and software agents thoughtfully as part of their design and prototyping process. What you will be doing: Own a focused design project for an internal AI infrastructure product, from understanding the problem through a validated design and implementation handoff. Interview engineers and researchers, map their workflows, and turn the findings into clear product requirements, user flows, and interaction models. Create precise, implementation-ready interface designs and interactive prototypes in Figma and HTML/CSS, with careful attention to typography, hierarchy, spacing, visual consistency, interactio

NVIDIA silicon runs the world's AI infrastructure. The frequency it delivers across every voltage, process corner, and workload is not assumed. It is measured, correlated, and validated. This role does that work. The Silicon Co-Design Group is where architecture intent becomes silicon reality. We own the boundary between what was designed and what was built, and we are the team that knows the difference. When a program ships at frequency and at quality, this team is a reason why. You will be the person who follows through between simulation and silicon. When the model is wrong, a frequency corner that doesn't hold, a Vmin that walks, a critical path that timing analysis missed, you find out why, and your data is what the rest of the program acts on. Architecture, design, and product teams do not guess. They use your numbers. The engineers who do this well are rare. They think like circuit designers, work like experimentalists, and reason like data scientists. If that is you, read on. What you'll be doing: Own silicon speed characterization from first power-on through production sign-off, covering frequency, Vmin, Vmax, and timing margins across the full PVT space. Close the correlation gap. Tie pre-silicon timing analysis and critical path predictions to measured silicon, quantify where the model diverges from reality, and produce analysis that architecture and design can act on with confidence. Trace failures to their source, whether a microarchitectural bottleneck, a critical path that doesn't close under voltage, a clocking issue, or a process corner the model didn't anticipate, and drive the resolution. Own and build AI agents that work at your direction: automated test orchestration, intelligent data pipelines, and analysis flows that expand coverage and compress cycle time without sacrificing difficulty. Know where AI accelerates real work and whe

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry provides developer-first observability to over 4 million developers worldwide. The Events Analytics Platform (EAP) team is at the heart of that mission: it powers how all of Sentry's event data, such as errors, transactions, spans, profiles, replays, and metrics, is stored, queried, and analyzed. It also powers Sentry's latest AI push, Seer. The EAP team makes it possible for developers to efficiently search and debug across massive volumes of data, providing the context needed to understand and fix issues quickly. This team is also a cornerstone of Sentry's long-term strategy to become a context assembly and telemetry platform that unifies different signals so developers can see the complete picture. As an engineering manager on the EAP team, you will lead a group of engineers building and scaling one of Sentry's most critical data platforms. You will be responsible for driving architectural evolution, ensuring system stability, and mentoring a talented team. This is a highly visible leadership role with direct ties to Sentry's long-term product and platform strategy. What you'll do Grow and develop a team of engineers with high expectations for ownership and impact Set the technical and strategic direction for the team, balancing short-term stability with long-term architectural evolution Drive development of core EAP features, including support for complex analytical queries, dynamic routing logic across fidelity levels, storage and compute separation, and modern patterns for analytical storage Ensure EAP can support the workload demands of AI agents and MCP servers that unlock new AI capabilities fo

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the world. With our Decision Intelligence Platform, Movement , we’re redefining how global supply chains operate. By transforming fragmented logistics data into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward. Headquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughest logistics challenges with innovation, urgency, and purpose. AI at project44 We expect every project44 team member, regardless of role or function, to actively leverage AI in their day-to-day work. Whether you're building product, serving customers, managing people, or running operations, AI is a tool you're expected to use with intent, curiosity, and judgment. We don't expect everyone to be a data scientist. We do expect everyone to be an intelligent user of AI: able to identify where it adds value, direct it effectively, evaluate outputs critically, and govern it responsibly. We invest in our team's AI fluency because we believe it's a competitive advantage for every person at project44, not just our engineers. If you’re driven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk. Overview The Prompt Engineer is a specialist in building, expanding, and managing AI Agents that power project44’s AIA Operations organisation. Acting as both an AI workflow architect and operational strategist, the Prompt Engineer plays a central role in designing, governing, and scaling the operational frameworks that

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the Role Security GRC Engineers design, implement, and scale our governance, risk, and compliance (GRC) program. You'll lead automation of compliance workflows, build self-serve tools to enable GTM teams, and ensure our products and infrastructure meet the highest security standards. This role blends technical implementation with strategic program development, directly shaping how we build trust with customers. You may be a fit if You have experience with GRC frameworks such as SOC 2, ISO 27001, ISO 42001, and AIUC-1. You're comfortable tracing an external claim back to how the product and infrastructure are actually configured — you use coding agents and curiosity to confirm that what we say is what we do, flag issues that affect the security and AI governance program, and drive them to the right outcome. You have strong cross-functional collaboration skills, especially with Engineering, Legal, GTM, Trust & Safety, auditors, and regulators. Sample projects include Automate evidence gathering and continuous control testing. Own the relationship with audit firms and customers — you're the person who explains the security and AI governance program and earns their trust i

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox Studio is a world-class cloud IDE that facilitates instant synchronization between game developers using our flagship Team Create product. As a Principal Engineer with the Collaboration team, you will be reporting to the engineering manager, leading the architecture and design of workflows on Roblox Studio and our platform enabling Creators and AI agents to collaborate at scale by creating, sharing, and managing reusable content. The ideal candidate has C++ and game engine experience, enjoys solving complex software problems and has a passion for mentoring other engineers on the team. We believe that collaborative teams are the future of building one’s imagination on Roblox and you will be designing and building features which unlock that vision. Join us in our mission to make collaboration development in the metaverse performant, social and most of all fun! You Are: Experienced : you have at least 8+ years experience and you've worked on deep and challenging problems with large scale systems along with experience in C++ codebases. You hold a BS or MS in Computer Science, or have equivalent practical experience. Understands Scale: Building highly available and scalable systems