Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through effective pipeline generation. Our role is to lay the foundation for Fin Sales by engaging with prospects and customers, helping them understand the value of Fin through creative & engaging prospecting. We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Fin, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Fin, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales. As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do th
Our Customer Product Support team helps customers find clarity in their work and get results with Asana. We are Asana experts and productivity savants who are passionate about investing in our customers’ success. We help customers with questions, feature requests, and bug reports, and educate them about best practices. Within the organization, we amplify our customers’ voices in product development, and we encourage that dialogue through our support channels. We measure our success by our customers’ success, and we get there by exemplifying empathy with our customers. This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. Coverage may be needed on some weekends or holidays in this role. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You'll Achieve Supporting our English and French-speaking customer base, requiring fluent written and verbal proficiency. Become an expert in Asana’s platform, staying up-to-date on new features and best practices, and develop a positive, consultative relationship to help customers transform the way they work. Given the complexity and breadth of Asana's use across many industries, this is not a typical "question and answer" support role. Manages complex product issues requiring deeper investigation and advanced knowledge of the platform. You will independently resolve most product issues and expertly consult internal experts and 3rd-party tools when blocked. Own support cases end-to-end, ensuring timely follow-up, clear communication, and full resolution, while managing a high volume of customer inquiries with accuracy, speed, and empathy. Troubleshoot and resolve common SaaS issues, including authentication (SAML/SSO/etc), browser
We are seeking a Head of Executive Search to build and lead a centralized, specialized function responsible for global leadership hiring across sales, marketing, technical solutions, and G&A. This role will bring consistency, rigor, and strategic ownership to Senior Director, VP, and SVP hiring while partnering closely with executive stakeholders to deliver high-impact talent outcomes. You will elevate assessment and decision-making practices, develop proactive executive talent pipelines, and generate market intelligence that informs hiring and organizational strategy. This is a high-visibility opportunity to shape how Datadog attracts, evaluates, and hires senior leadership globally, with potential to expand scope to Director+ and executive-level searches over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own end-to-end strategy and execution for Senior Director, VP, and SVP searches, with dotted line to APAC Recruit highly confidential searches end to end, taking on execution responsibilities when needed Build and lead a specialized executive search team, including defining operating rhythms and performance expectations Establish and operationalize a standardized leadership hiring playbook, including executive assessment frameworks, confidentiality protocols, and stakeholder governance Partner directly with C-suite, VP, and SVP stakeholders to drive alignment, calibration, and high-quality hiring decisions Develop proactive, long-term pipelines for critical leadership roles while producing market intelligence to inform talent and organizational strategy Define and execute an agency engagement and executive candidate closing strategy to reduce external spend and deliver a high-touch candidate experience Who You Are: Expe
The Datadog Major Accounts Team is focused on driving new business and expanding the current Datadog footprint with our largest and most strategic clients. The success of the Major Accounts Team directly impacts the success of Datadog and is a highly visible position with bold revenue targets. We are searching for seasoned and successful Account Executives that have a passion for technology and a fast-paced sales environment. The Major Accounts Team has experienced unprecedented success since its inception in 2021 and we are continuing to expand the team. This is a lucrative opportunity for any driven and competitive salesperson. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into a targeted set of accounts while running an efficient sales process Nurture existing client relationships and grow the Datadog footprint Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of the customer's business Negotiate favorable pricing and business terms by selling value and ROI Demonstrate resourcefulness when faced with challenges Determine necessary steps to close business and gain customer validation Identify a robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 7+ years Enterprise software sales experience Experienced in selling Fortune 100 companies with the ability to win new business Experience managing a complex account team from multiple GTM Ecosystem partner functions to support Sales cycle Experience/success selling new solutions into accounts already leveraging core technical products Combination of leveraging existing customer contacts and net new PG to brea
Datadog is seeking a Field Marketing Manager to develop and execute regional field marketing programs that drive pipeline, build brand awareness, and deliver exceptional customer experiences across the region. This is a true field marketing role spanning campaigns, account-based marketing, and events, you'll partner closely with Sales, Demand Gen/ABM, Partner Marketing, and Communications to bring Datadog's go-to-market strategy to life in market. In the initial 6 months, your focus will be on planning and executing a curated slate of first and third-party events and sponsorships across the region. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Develop and execute regional field marketing programs - including campaigns, account-based marketing, and events - that drive pipeline and strengthen Datadog's brand in market Own the marketing pipeline generation outcome from conception to execution to results Evaluate and prioritize third-party sponsorship opportunities based on audience fit, brand visibility, and pipeline potential Partner with Sales, field marketing teams, and Demand Gen/ABM to align target account lists, build pipeline-driving campaigns, and convert event and program engagement into qualified pipeline Collaborate with Communications and Partner Marketing to align messaging and co-marketing opportunities across programs Own on-site logistics and execution for events, ensuring high-touch, on-brand delivery for customers, prospects, and partners Track and report on program and event performance (pipeline influenced, cost-per-lead, attendee quality) and use data to continuously optimize Act as the regional point of contact for field marketing strategy, keeping regional leadership and global marketing ops aligned on status and risks
Datadog is seeking a Field Marketing Manager to develop and execute regional field marketing programs that drive pipeline, build brand awareness, and deliver exceptional customer experiences across the region. This is a true field marketing role spanning campaigns, account-based marketing, and events, you'll partner closely with Sales, Demand Gen/ABM, Partner Marketing, and Communications to bring Datadog's go-to-market strategy to life in market. In the initial 6 months, your focus will be on planning and executing a curated slate of first and third-party events and sponsorships across the region. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Develop and execute regional field marketing programs - including campaigns, account-based marketing, and events - that drive pipeline and strengthen Datadog's brand in market Own the marketing pipeline generation outcome from conception to execution to results Evaluate and prioritize third-party sponsorship opportunities based on audience fit, brand visibility, and pipeline potential Partner with Sales, field marketing teams, and Demand Gen/ABM to align target account lists, build pipeline-driving campaigns, and convert event and program engagement into qualified pipeline Collaborate with Communications and Partner Marketing to align messaging and co-marketing opportunities across programs Own on-site logistics and execution for events, ensuring high-touch, on-brand delivery for customers, prospects, and partners Track and report on program and event performance (pipeline influenced, cost-per-lead, attendee quality) and use data to continuously optimize Act as the regional point of contact for field marketing strategy, keeping regional leadership and global marketing ops aligned on status and risks Build toward
Datadog is entering a new chapter in how our product looks, feels, and operates. Our Design Lab is defining a new visual direction for the platform, and we’re looking for a Senior Staff Visual Product Designer to help turn that direction into a coherent product experience. Datadog is dense, technical, and used by people working through complex problems—often under real pressure. The challenge is not simply applying a new aesthetic. It is rethinking hierarchy, layout, navigation, interaction, and product patterns so the experience becomes clearer, more cohesive, and more expressive without losing the power our users rely on. This is a hands-on product design leadership role for someone who combines strong visual judgment with deep product and systems thinking. You’ll work alongside visual designers, motion designers, product designers, Design Systems, and Engineering to ensure the new direction changes how Datadog works—not just how it looks. What You'll Do Co-develop Datadog’s next visual direction by applying and stress-testing it across representative product journeys. Translate visual principles into concrete decisions about hierarchy, layout, navigation, information architecture, interaction, and behavior. Use visual language to clarify complex, data-dense experiences — hierarchy, density, and attention. Hold the visual quality bar across work you don't own, and align teams around it. Prototype, test, and refine new patterns before they become systemized. Partner deeply with Product Design, Design Systems, and engineering to turn successful concepts into durable system guidance and implementation. Create clear artifacts, pilots, and narratives that help teams adopt the direction and raise the product quality bar. Influence stakeholders across design, engineering, product, and executive partners. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds
Datadog is seeking a Field Marketing Manager to support and execute high-impact programs across India. You’ll collaborate with regional Sales and Marketing teams to drive pipeline generation and deliver engaging in-person and virtual event experiences. You will drive regional marketing initiatives, gaining hands-on experience across campaign strategy, execution, and cross-functional alignment. This is an exciting opportunity for a results-driven marketer looking to make an immediate and measurable impact. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Execute field marketing programs, including Datadog Live events, third-party sponsorships, customer panels, workshops, and executive experiences Drive the customer stories initiative for India, while collaborating with regional and global stakeholders Manage field projects from planning through execution, ensuring on-time, on-brand delivery Own on-site logistics and execution for smaller, high-touch regional events Collaborate with Sales, SDR, Demand Generation, Marketing Ops, Procurement, and other teams to ensure efficient task management and to maximize event engagement Track and analyze program results to evaluate pipeline impact and provide insights to inform future campaigns Who You Are: 5-7 years of experience in B2B marketing, preferably in the technology industry Creative and results-oriented, with a strong passion for customer-centric event experiences Highly organized and able to manage multiple priorities under tight deadlines Independent, detail-oriented, and comfortable taking initiative Collaborative and comfortable dealing with ambiguity You communicate clearly and effectively in English, both in writing and speaking. Familiarity with Salesforce, Google Suite, and project management tools i
We're looking for an Engineering Manager II to own and grow the Observability Pipelines engineering org at a pivotal moment in the product's lifecycle. Observability Pipelines is Datadog's on-premise, vendor-agnostic telemetry pipeline product, with a lot still to build as it grows and scales. It sits at the center of a fast-consolidating market, is central to Datadog's data pipeline optimization story for Logs and Metrics customers. This is a build-and-scale opportunity: you'll grow the management and technical leadership layers, co-own the roadmap with Product, and define how this org operates as it continues to expand. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You'll Do: Directly manage the OP org including EM1s across NYC and Paris, set technical direction, and be the connective tissue across a distributed team Build out the management and technical leadership layers as the org continues to grow - today ~20 ICs Partner directly with Product to co-own the roadmap and strategy, helping decide where OP’s engineering investment goes next Set and evolve the operating rhythm across the group: planning cadence, on-call and incident standards, and cross-team alignment Own key cross-org relationships with the SaaS Logs Pipelines team, the BYOC team, and the Vector open-source community Coach managers and senior engineers, and build the succession and growth plans that let the org scale beyond you Who You Are: Experienced managing managers across distributed teams, with a track record of raising the bar on how those teams operate, not just delivering through them Back
Director, Security Channels - North America As the Director of Security Channels you will drive incremental revenue for Datadog by building and scaling a highly capable partner community. In this role, you will be responsible for managing Sr. Partner Managers & Principal Partner Managers (individual contributors) within your organization who are aligned to specific Security Partner relationships in North America. Additionally, your team will recruit, develop, and manage new Datadog Security Partners. The role reports into the Sr. Director of Channels & Alliances, North America and works cross functionally with marketing, sales, field enablement, product, sales ops, and legal to build, manage, and scale the Datadog Partner business in the region. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire, develop, and manage a high-performing team by recognizing exceptional talent and coaching them for success in their role Identify and recruit new companies into the Datadog Partner Network to drive incremental revenue and deliver successful outcomes for end customers Accelerate existing Datadog Partners’ business through business and technical enablement and successfully executing go-to-market activities Collaborate closely with Datadog’s regional enterprise and commercial sales organizations as well as regional marketing and customer success teams to drive incremental revenue for the region. Serve as executive regional sponsor for key partnerships including top GSI channel partners. Own regional metrics and reporting to Datadog leadership. Who You Are: 5+ years of experience in leadership including hiring and developing sales and partner personnel 10+ years of experience in business development, strategic al
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Data Scientist on the CX Consumer Analytics team, you will serve as the foundational link between CX operations and top-line financial impact, owning the revenue calibration models, experimentation frameworks, and behavioral intelligence that connect every customer support interaction to Coinbase's asset accumulation flywheel. You will partner closely with CX Analytics Engineers, Program Managers, and Product teams to translate complex operational and behavioral data into defensible, executive-ready insights that drive measurable improvements in retention, product adoption, and automation quality. What you'll do: Own and evolve CX's Downstream Impact of Support (DSI) revenue calibration models, translating support interaction data into quantified revenue signals. Design and execute causal inference frameworks and experiments to measure the incremental impact of CX programs (Concierge, Proactive Outreach, automation interventions) on customer retention and product engagement. Build and maintain LLM-powered classification pipelines for CX contact taxonomy, customer friction detection, and issue attribution, partnering with Analytics Engineers to productionize models into CX's governed Source of Truth infrastructure. Partner with CX Program Managers and Product teams to define segmentation models and behavioral signals that enable personalized experiences an
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier . Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. Learn more about Intercept via our launch post and our website . What you’ll do Intercept is looking for a strategic, execution-oriented operator to join our air cleaning technologies (ACTs) team. Intercept’s ACT function is focused on catalyzing the supply and demand of high-quality ACT products that can be deployed at scale. This role will focus on mapping the universe of available and in-development products, identifying gaps relative to prospective customers’ needs and operational barriers to adoption, and filling those gaps. Intercept is a small team, so you'll have a chance to work on a wide variety of topics and work directly with many of our partners. You’ll own specific outcomes end-to-end and have a chance to contribute to our ACTs strategy over time. This is an individual contributor role for someone who is obsessed with
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Workplace team’s mission is to create and support work environments that are welcoming, comfortable, and intuitive. These spaces are designed to promote collaboration, well-being, and productivity while adhering to the rigorous safety, security, and confidentiality standards required of a financial services company. The Workplace Experience team comprises operations, hospitality-focused and financially responsible professionals who directly shape the daily experiences of Stripes, visitors, and candidates across 20+ global office locations. This geographically dispersed team oversees facilities management, daily operations, and programs, including a culinary team dedicated to preparing nutritious meals. What you’ll do We're looking for a strategic leader and experienced workplace manager with a high EQ who's enthusiastic about, and has a driving need to deliver, the best possible workplace experience for Stripes. You will be a key member of our Experience team and responsible for ensuring that workplace operations, experiences, facilities, and programs run smoothly at our Dublin office. As a business partner, you have a deep understanding of the needs, experiences, and day-to-day realities of Stripes at your location and build strong relationships not only with site leads but also with cross-functional partners across the organization. This role requires a high level of expertise and operational oversight—from understanding how the buildi
Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. About the team At Privy, Solutions Engineering owns the technical customer journey from evaluation through launch and beyond. They are the primary technical DRI throughout the entire customer lifecycle (pre-sales, integration, and post-launch support). They help customers move fast, stay unblocked, and get to production with confidence. This is a high-leverage role at the intersection of customers, product, and engineering. You’ll work closely with Account Management, Forward Deployed Engineers (FDEs), Product Engineering to make sure customers are set up to succeed and that technical issues get resolved quickly and clearly. We’re looking for someone who is deeply technical, highly organized, and customer-obsessed. Someone who can quarterback complex integrations, communicate clearly with technical stakeholders, and keep customer work moving with speed and rigor. What you’ll do Own the technical relationship for Privy’s most important customers end-to-end Lead technical discovery, implementation planning, and launch coordination Drive integrations to successful completion Unblock customer issues quickly and with urgency Coordinate technical follow-through across internal and external stakeholders Partner closely with Account Management on customer health and escalations Work with FDE when a problem requires bespoke technical work or product development Route long-tail iss
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