Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl
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Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools. We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets A day in the life (Responsibilities) Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner. Define, prioritize, and deliver a roadmap initiatives that improve the value proposition of Toast by supporting critical labour operational workflows Align Engineering, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption of new features in the employee management space. Define and track key metrics and KPIs to measure ROI of roadmap initiatives and prioritize projects across markets. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) ~5+ years shipping compl
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life (Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether every customer, from our smallest SMB accounts to our largest Enterprise relationships, gets a fast, effortless, high-quality resolution. This role sits at the center of our AI transformation of Support operations, evaluating, implementing, and scaling AI across chat, voice, and agent-assist workflows, while also owning the fundamentals: workforce planning and capacity, quality and performance measurement, and a closed-loop voice-of-customer program that feeds directly into our product and engineering roadmaps. You will lead a team, and this is a hands-on role: you're expected to get into the details, run point on hard problems personally, and build things yourself when needed. Support Operating Model: People, Process & Systems Own the end-to-end design of how Support operates: org structure, staffing model, tiering/routing, escalation paths, and channel model (chat, email, phone, self-service, community), and continuously refine it as the business scales. Build and run the operating cadence for the function: performance reviews, root-cause/escalation reviews, leadership readouts, and continuous-improvement rhythms. Segment design so that SMB, Mid-Market, and Enterprise customers each get a service model appropriate to their needs, complexity, and value. AI & Support Technology Transformation Own the roadmap for AI-enabled support, including virtual agents/chatbots, voice AI, agent-assist, and automation, from business case through implementation, measured a
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we're on a mission to empower the restaurant community with technology that helps them thrive. Our platform is designed to help restaurants take control, adapt, and focus on what they do best, delivering great food and service.We’re looking for motivated problem-solvers who thrive in dynamic environments and want to make an impact every single day. If you're customer-obsessed, tech-savvy, and love working with a team, you might be our next Senior Customer Care Specialist. A day in the life (Responsibilities) : As a Senior Customer Care Specialist for our Toast product, you'll be the first point of contact for our restaurant customers providing top-notch support via Chat, Voice, and Casework(Blended) channels. You will: Deliver exceptional customer experiences by solving technical and functional issues proficiently and thoughtfully. Communicate complex technical information clearly to non-technical users. Manage multiple customer interactions while using internal systems appropriately. Collaborate closely with team members to share knowledge and best practices. Continuously expand your product expertise through training, real-time support, and hands-on experience. Support process improvements and contribute to creating a seamless support experience. What you'll need to thrive (Requirements): 2–4 years of customer support experience, preferably in a tech/SaaS environment. Bachelor’s degree in any discipline. Top-notch verbal and written communication skills in English. Solid troubleshooting ability across hardware/software with great attention to detail. Ability to adapt quickly, multitask, and perform under pressure. Customer-first mindset with empathy and a collaborative attitude. Fast typing skills and comfort using multiple tools and systems. Willing to
Responsibilities Set and lead the country/regional patient advocacy strategy, aligned with business, policy and reputation priorities. Build trusted, long-term partnerships with patient, professional, community and trade organizations; serve as the senior point of contact for priority relationships. Bring patient insights and the patient voice into policy, research, development, medical and commercial decision-making across the medicine lifecycle. Create coalitions and collaborative platforms that advance shared policy priorities, improve access to medicines and vaccines, and strengthen patient education. Advise senior leaders on emerging patient, policy and reputation opportunities and risks, with clear short-, medium- and long-term action plans. Partner across Policy and Public Affairs, Communications, Digital, WRDM (Worldwide Research, Development and Medical), GPD (Global Product Development) and business teams to scale patient-engagement standards, tools and best practices. Represent Pfizer in relevant external forums and advisory bodies and lead high-impact advocacy engagements and events. Core Competencies Strategic leadership and sound judgment Patient organization management and trusted relationship building Influence, collaboration and coalition building Clear, credible executive communication Execution, accountability and agility Key Relationships Internal: Patient Advocacy leadership; Policy and Public Affairs; Communications; Commercial; Medical; Regulatory Affairs; Digital; Research and Development; and other enterprise stakeholders. External: Patient and professional advocacy organizations, community and provider groups, trade associations, policy thought leaders and other relevant partners. Qualifications Bachelor’s degree requi
We are seeking a Director of Events to lead the planning and delivery of NVIDIA's most significant and high-profile events. You will act as a strategic collaborator throughout the company — partnering with business units, product teams, marketing, communications, and executive leadership. NVIDIA is widely considered to be one of the technology world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! What you'll be doing: Own and drive the overall strategy for assigned flagship events — defining goals, structure, and success metrics in partnership with senior leadership. Work across NVIDIA's business units, product teams, marketing, and communications organizations to align events with company priorities and ensure cross-functional agreement and implementation. Function as the chief strategic and operational authority — guiding and managing teams through every workstream stage, from idea development to on-site delivery and subsequent event evaluation. Drive the creative and experiential vision in close partnership with creative, content, and brand teams. Manage large, complex budgets — tracking costs, forecasting, and driving financial accountability across a multi-million dollar event portfolio. Serve as the primary executive point of contact, providing leadership with regular updates, critical issues, and strategic recommendations. Lead all vendor, agency, and venue relationships — holding external partners accountable to the highest standards of quality and delivery. Develop and manage master event timelines, ensuring all workstreams stay on track and interdependencies are clearly mapped. What we need to see: 12+ overall years of ev
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Partnerships Brand Manager San Mateo, CA (Collab)/Remote Position Summary The Senior Partnerships Brand Manager is an experienced partnerships marketer responsible for developing strategic collaborations that strengthen the PlayStations brand, drive awareness and engagement for priority first-party titles, and create meaningful connections with players and broader culture. Success requires cultural curiosity, creative mindset, commercial judgment and the ability to turn ambitious ideas into meaningful value for PlayStation and its players. Reporting to the Director, Brand Partnerships, this role leads assigned programs from opportunity identification and partner outreach through business case development, negotiation, creative execution and measurement. The role works closely with PlayStation Studios, Global Games Marketing and teams across SIE to connect the right brands, games and ideas. What you will be doing: Partnership Strategy & Development · Identify and develop brand partnership opportunities across consumer goods, fashion, lifestyle, and related categories that support PlayStation brand and first-party title priorities; build and maintain a proactive pipeline of prospective brand partners and agency relat
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. This is a bilingual Thai field sales opportunity based out of a personal home office. As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Thai Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (Responsibilities) Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer’s preferred language Creating and reviewing quotes and contracts in your customer’s preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Your Thai skills will be used on the job to communicate with Thai-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work visas for this role. What you'll need to thrive (Requirements) Fluency in both oral and written English and Thai is required for this role. Prior Sales experience preferred. Ability to work in a fast-paced environment. An entrep
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. This is a bilingual Thai field sales opportunity based out of a personal home office. As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Thai Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (Responsibilities) Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer’s preferred language Creating and reviewing quotes and contracts in your customer’s preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Your Thai skills will be used on the job to communicate with Thai-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work visas for this role. What you'll need to thrive (Requirements) Fluency in both oral and written English and Thai is required for this role. Prior Sales experience preferred. Ability to work in a fast-paced environment. An entrep
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. This is a bilingual Spanish field sales opportunity based out of a personal home office. You must live local to your territory in the East Houston, TX area or be willing to relocate. As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Spanish Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (Responsibilities) Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer’s preferred language Creating and reviewing quotes and contracts in your customer’s preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Your Spanish skills will be used on the job to communicate with Spanish-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work visas for this role. What you'll need to thrive (Requirements) Fluency in both oral and written English and Spanish is required for this rol
Marketing Research & Intelligence Description - Job Summary This Specialist conducts market research and competitive intelligence projects that help the business understand its customers, competitors, and markets. Responsibilities •Designs and executes research studies to gather insights that support marketing and business objectives. Analyzes advertising, campaign, and creative trends to identify key findings and opportunities. Translates research results into clear, actionable insights and recommendations for marketing and business stakeholders. Supports marketing creative evaluation and campaign trend analysis. Partners with external research vendors to manage and successfully deliver research projects. Maintains research data repositories to ensure information remains accurate, secure, and easily accessible. Collaborates with internal stakeholders to understand business questions and research needs. Adheres to ethical, legal, and data privacy requirements in all research activities. Contributes to larger cross-functional initiatives and projects under general direction. Education & Experience Recommended Four-year or Graduate Degree in Marketing, Communications, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 3-5 years of work experience, preferably in marketing, project management, or a related field. Proven track record of leading end-to-end market research and competitive intelligence projects, from scoping the business question through final recommendation. Hands-on experience shaping both syndicated and primary research agendas, including defining research priorities with business stakeholders. Demonstrated ability to identify key in
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Accountant Overview The Finance team is looking for a detail-oriented Senior Accountant who is motivated to lead beyond traditional finance responsibilities. This role combines accounting expertise, financial analysis, and commercial insight to support business decisions, strengthen financial controls, and help maximize sustainable growth and profitability. The ideal candidate is curious, collaborative, and comfortable diving deeply into financial data to identify key insights. They will bring strong accounting fundamentals, a continuous improvement mindset, and an interest in using technology and AI-enabled tools to improve accounting, reporting, and financial analysis. Role • Complete monthly reconciliations of Latin America and the Caribbean customer, merchant, and Advisors incentive programs in accordance with Mastercard Policy 700-B. • Review work orders subject to Master Services Agreement terms and conditions through the CAR Tool review and approval workflow. • Prepare accounting treatments in accordance with Mastercard policy and attach the supporting documentation to the CAR Tool approval workflow for the corresponding work order. • Review and approve purchase requisitions through the approval workflow in the Oracle procurement system. • Prepare and report
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, we are passionate about innovation, excellence, and building a community of customers and employees who love what they do. The Senior Director of Enablement is a senior leader responsible for driving product activation, adoption and self-service for Toast's customers. They are also accountable for time-to-proficiency and role mastery for the Toasters who serve them, so that every customer has a great experience with Toast. In order to accomplish these goals, this leader owns the vision, operating model and execution of Enablement across its functions: Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement (New Hire Enablement and Continuous Enablement) for our Customer Success and Support teams. A big part of this role is leading Enablement's transformation for the AI era, evolving and innovating on how each function produces, delivers and measures its work. This leader will also co-own Toast's AI self-service strategy in close collaboration with Product and Customer Care, since the knowledge Enablement creates is the “brain” of our AI self-service experiences. This is a highly visible role that works closely with senior leaders across the organization, and is accountable for Enablement's impact on both customer outcomes (activation, adoption, self-service rate, support contact rate) and Toaster outcomes (time to proficiency, role mastery, and Support and Customer Success performance). Responsibilities: Own the Enablement vision, strategy and operating model across Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement functions. Report Enablement's impact to Toast senior leadership using metrics tied to quantified business outcomes. Lead Enablement's transformation fo
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is where hundreds of millions of people around the world discover ideas and turn inspiration into action. Our mission is to bring everyone the inspiration to create a life they love, and our values guide how we build, operate, and lead: Put Pinners First, Aim for Extraordinary, Create Belonging, Act as One, and Win or Learn. Ads brings together Product and Engineering to build the products and systems that power Pinterest’s advertising platform across advertiser and Pinner experiences, enabling sustainable growth while protecting the quality and integrity of the product experience. This organization sits at the intersection of business strategy, scaled engineering systems, and product innovation, making it one of Pinterest’s most business-critical teams. About the Role We are hiring a Chief of Staff to the GM, Ads (Product, Engi
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. This is a bilingual Spanish field sales opportunity based out of a personal home office. You must live local to your territory in South Houston, TX or be willing to relocate to the area. As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Spanish Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (Responsibilities) Following up on marketing qualified leads in the market you support Conducting discovery calls & product demonstrations in your customer’s preferred language Creating and reviewing quotes and contracts in your customer’s preferred language Ensure our onboarding team and customer are set up for success post sale Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. Your Spanish skills will be used on the job to communicate with Spanish-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Toast will not sponsor applicants for work visas for this role. What you'll need to thrive (Requirements) Fluency in both oral and written English and Spanish is required fo
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