Ai Implementation Manager Jobs

About Paytm: Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. About the Role: We are looking for an experienced Program Manager (DGM/GM) to drive strategic initiatives for Paytm's Lending EMI business. The role will own end-to-end program execution across No Cost EMI, EMI at Checkout, and other lending solutions, ensuring seamless collaboration between Business, Product, Technology, Operations, Risk, Compliance, Finance, Marketing, and external partners. The ideal candidate should have a strong understanding of the Lending EMI ecosystem, excellent stakeholder management skills, and experience in driving large cross-functional programs, process excellence, and business growth. About the Team: The Lending EMI team is responsible for building and scaling innovative financing solutions by collaborating with Banks, NBFCs, and internal teams to deliver seamless customer and merchant experiences. Key Responsibilities: ● Drive end-to-end execution of strategic Lending EMI programs, ensuring timely delivery against business goals. ● Partner with cross-functional teams to manage program timelines, dependencies, risks, and successful implementation. ● Lead internal stakeholder management and align Business, Product, Technology, Operations, Risk, Compliance, Finance, and Marketing teams. ● Design and improve scalable processes to enhance operational efficiency and customer experience. ● Manage partner onboarding, technology integrations, governance, and ongoing engagement with Banks and NBFCs. ● Own subvention management, financial reconciliation, reporting, MIS, and program governance. ● Ensure brand alignment across product launches, merchant communication, and partner initiatives. ● Monitor program performance through data-d

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sales xDR Operations Team (Sales Development Operations) strives to be the brain and the spine of the Global xDR org at Okta.Your primary responsibility will be to drive operational excellence for the EMEA xDR organization and report to the Sr. Manager of AMER/Global xDR Strategy & Operations. You will equip EMEA SDRs and BDRs — including teams operating across country-specific and multilingual GTM motions — with the data insights, tools, processes, and strategies needed to meet ambitious Pipeline Generation targets. The Manager, xDR Sales Strategy & Operations Opportunity As the Manager, xDR Sales Strategy & Operations for EMEA, you will be the operational backbone of the EMEA xDR team. You will partner closely with EMEA xDR Leadership to ensure the organization has the structures, insights, and processes it needs to hit its "Stage 2 Opportunity" and Pipeline Generation quotas. You will collaborate with your AMER and APJ xDR Operations counterparts and Marketing Operations to align on global KPIs, while tailoring execution for the unique dynamics of the EMEA market. What You'll Be Doing... Business Partnership Act as a trusted advisor to EMEA xDR Leadership & Managers, providing strategic guidance and operational support. Establish and maintain the operational rhythm of the AMER/EMEA xDR business, including weekly pipeline reviews, monthly performance check-ins, and quarterly business reviews. Support the implementation of broade

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta’s Customer Success Manager, Commercial you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business. Vanta’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta’s Enterprise Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What you’ll do as a Customer Success Manager, Commercial at Vanta: Lead all post-sales activities for Vanta’s mid-market customers through onboarding, implementation, product expertise, renewal and identify upsell opportunities. Partner with Account Managers to drive renewal and expansion opportunities within your book of business. Act as the voice of the customer within Vanta. Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines. Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (SOC 2, ISO 27001, GDPR, HIPAA, USDP and Custom Frameworks), Trust Reports, and Risk Management solution. Provide insightful technical answers and recomm

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an exceptional Customer Success Manager with expertise in the Montreal, Canada, private sector landscape to lead our most strategic commercial accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of organizations in a dynamic, fast-paced environment. You will be the trusted advisor and strategic partner for a wide range of private sector organizations, including large enterprises, startups and scaleups, as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact commercial engagements. You'll have the unique

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Team and Role Scaled Customer Activation owns the onboarding, activation, and early growth of Ramp’s self-service customers. We are placing a big bet on the belief that there is significant untapped potential in our self-service accounts. As an early member of the team, you will have the opportunity to help build and refine Ramp’s International Customer Success team and define the scaled customer implementation motion to drive activation. What You'll Do Become an expert in the full range of integration and configuration options for Ramp’s suite of products, and in turn drive efficient, thorough, and complete onboarding of new Ramp customers at scale Directly own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach Partner closely with the Product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed Identify areas of opportunity where we could automate

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's implementation and Advisory motion is evolving. As the business scales, we're building a System Integrator (SI) and Advisory channel that expands delivery capacity, reaches new customer segments, and drives faster time-to-value. This role sits at the center of that shift. This is a rare opportunity to build a channel program from the ground up at a company with the scale to make it matter. You'll have real ownership over how Ramp partners with System Integrators (SIs), Advisory firms, and boutique consulting shops. The goal is a repeatable, high-quality program that grows with Ramp and becomes a core part of how we acquire and deliver for customers. What You'll Do Acquire new System Integrators (SIs), Advisory firms, and boutique consulting shops as partners to grow the referral motion of partners brining new customers to Ramp Define how implementation work gets routed to System Integrator partners, building the qualification criteria and intake logic that makes it easy for sales team to bring the right partner into the right d

You will lead a small, hands-on engineering team building the secure, scalable Core Analytics Data Access Platform that accelerates Datadog’s Applied AI and analytics capabilities. The team owns the Data Access Platform — a unified interface that lets AI and analytics teams discover and self-serve production-ready datasets while abstracting underlying systems and embedding required legal and compliance guardrails. In this role you’ll own technical direction, contribute to design and code, and partner closely with Applied AI, Product Analytics, and internal platform teams to provide reliable datasets and APIs for model training and analysis. This role balances day-to-day engineering leadership with long-term platform planning. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead a Hands-On Engineering Team: Manage, mentor, and grow a small team of 2–4 data engineers (mix of senior and junior) across Paris and NYC, fostering technical excellence and career development. Own Technical Direction and Delivery: Define architecture, engineering priorities, and the team roadmap for the Data Access Platform, driving implementation of scalable, secure data pipelines and platform services. Contribute to Design and Code: Spend substantial time coding, reviewing, and shipping critical platform components to ensure performance, reliability, and operational excellence. Partner with Internal Stakeholders: Work closely with Applied AI, Internal Product Analytics, product managers, and platform teams to define data contracts, APIs, SLAs, observability, and curated analytical datasets. Ensure Data Security, Governance, and Reliability: Implement access controls, lineage, monitoring, and compliance guardrails to support safe model training and repeatable analytics workflows.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a collaborative and strategic Manager, HRIS to lead our Workday platform and a team of HRIS Specialists. In this role, you'll help shape how we leverage people technology by building scalable solutions, developing a high-performing team, and ensuring Workday continues to be a strong foundation for our people processes. You'll balance day-to-day operational excellence with longer-term improvements that help our systems and processes grow with the business. Success in this role requires deep Workday expertise, experience managing delivery across internal teams and external implementation partners, and the ability to establish effective processes for project intake, prioritization, sprint planning, and resource management. We're looking for a leader who understands how Workday connects to the broader People Technology ecosystem and is excited to evolve our systems, processes, and team as our organization grows. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead, coach, and develop a team of HRIS Specialists by building technical depth through cross-training, documentation, and shared ownership across Workday functional areas Evolve the team's operating model, including project intake, prioritization, sprint planning, capacity planning, and release management Manage work across internal HRIS team members and external implementation partners, balancing quality, speed, and cost Provide governance and techn

Engineering Manager - Backend About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the role: As a Engineering Manager, you will help define the technical design and implementation roadmap across multiple solutions and will work with engineering leadership to ensure we resource and equip our squads with the right expertise to deliver those solutions. Requirements: 8 to 12 years of strong software design/development experience in building massively large scale distributed internet systems and products Hands on experience in Advance Java, Spring boot, AWS, Node, Agentic AI, LLM, RAG, Cursor, Copilot Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development Should be an active contributor to developer communities like Stack overflow, Top coder, Git hub, Google Developer Groups (GDGs). Superior organization, communication, interpersonal and leadership skills. Must be a self-starter who can work well with minimal guidance and in fluid environment. Preferred Qualifications : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: Expertise in Java, DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS Strong experience in scaling, performance tuning & optimization at both API and storage layers Probl

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Roles‌ ‌& ‌Responsibilities:- ● Lead the P&L responsibility for RU & transit categories along with focus on bottomline enhancing strategies, optimising costs and delivering revenue targets. ● Own the business growth charter and work closely with central teams to strategize and coordinate user and value growth. ● Devise innovative user growth strategies in line with the category’s vision and business goals to increase the category’s presence on and off the app. ● Work closely with management to share funnel conversion improvement ideas, feedback & present results. ● Identify demand levers by thoroughly understanding consumer behavior and building offerings around it. ● Identifying user cohorts and run custom growth campaigns to drive user activation and user reactivation for growth. ● Define user acquisition and user retention strategies. ● Monitor market trends, research consumer markets, and competitors’ activities. ● Have an understanding of marketing and consumer behavior, experience in deploying successful marketing campaigns, and take ownership of implementation, tracking, and analytics. ● Create and execute a strong performance marketing strategy & execution plan for building awareness and driving conversions. ● Measure and report the performance of all marketing campaigns, and assess ROI and KPIs to track their efficacy over time Competencies. ● P&L Ownership ● Category Management. ● Offline, CLM Marketing & Performance Marketing. ● GTM Strategy. ● Product Strategy. ● Advance MS-Office, MS-Excel skills The‌ ‌Ideal‌ ‌Candidate‌ Must Have: ● 5-7‌ ‌years‌ ‌of‌ experience‌ ‌in‌ bill payments/transit or

About the Role: Tubi is one of the largest free streaming platforms in the US, serving a large-scale streaming audience across Web, iOS, Android, Roku, Fire TV, Apple TV, and game consoles. Quality at this scale isn't a checkbox — it's a competitive advantage. We're looking for an Automation Engineering Manager to lead the team responsible for building and operating Tubi's multi-platform test automation infrastructure. You will own the strategy, tooling, and execution quality across our client surfaces — from video playback and ad delivery to content discovery and onboarding. This role is for a hands-on technical leader who can set direction, influence cross-functional roadmaps, and stay close enough to the code to guide architecture, review critical implementation decisions, and unblock complex technical issues. You will build a team that ships reliable automation at speed — and you will help the team move toward AI-native automation practices: fluent in AI tooling, proactive about applying it, and disciplined about using it responsibly. This is a hybrid role based out of either our San Francisco or Toronto office. You must be willing to travel to either location at least 2 days a week. What You'll Do: Test Strategy & Quality Planning Define and own Tubi's multi-platform automation strategy — covering Web, iOS, Android, CTV (Roku, Fire TV, Apple TV, Smart TVs, game consoles), and API layers. Establish testing standards, coverage targets, and quality gate policies across the CI/CD pipeline to protect release confidence and production reliability. Design specialized test strategies for business-critical scenarios: video playback (HLS/DASH), ad insertion, content recommendation surfaces, and user authentication flows. Use AI-assisted analysis (e.g., failure pattern clustering, test gap detection) to continuously improve test strategy based on real production signal and defect trends — not gut instinct. Automation Framework & Infrastructure Lead the

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Digital Program Manager (DPM) to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Your Responsibilities: Run customer implementations from kickoff to go-live, including requirements gathering, implementation calls, User Acceptance Testing meetings, and bug reporting Oversee customer account management, including formal communications of product updates and roadmaps Travel to client sites for project kickoffs, training sessions, and other key project activities Leverage AI tools to streamline and optimize day-to-day responsibilities Analyze customer data to ideate and recommend new features and enhancements Maintain an accurate record of all customer interactions and transactions, reporting and escalating issues as needed Identify and develop new business opportunities with existing clients Need-to-Haves: Strong understanding of SaaS business models and large-scale software implementation projects Experience working at a financial institution or fintech company Excellent communication and negotiation skills Technical understanding of fintech products Experience working with agile engineering and design teams Nice-to-Haves: Customer-facing experience at an early-stage company Previous experience in a product or customer-facing role at a fintech or FinServ company Experience with data analysis tools such as SQL Familiarity with project management tools, customer success software and CRM systems A collaborative, entrepreneurial spirit And finally, a brief overvi

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot’s most complex and high-value customers. You ensure smooth technical onboarding, integration success, and long-term stability by acting as the bridge between Customer Success, Product, and Engineering. You are accountable for optimizing technical performance and adoption across your portfolio — driving customer satisfaction, operational excellence, and contributing to strong Business Adoption and Gross Renewal Rate (GRR) results. This role bridges Customer Success and technical delivery. You are instrumental in ensuring customer satisfaction, minimizing time-to-value, and maintaining reliable integrations that enable long-term retention and advocacy. What you'll be doing: Technical Onboarding & Implementation: Oversee or support technical setup, API integration, and configuration for assigned customers. Ongoing Technical Assistance: Serve as the primary technical contact post-launch, ensuring performance, uptime, and issue resolution. Adoption & Optimization: Partner with Customer Success Managers to monitor product usage and ensure customers fully leverage Trustpilot’s technical capabilities. Customer Advocacy: Represent customer technical needs to Product and Engineering teams; drive prioritization of key issues or improvements. Issue Management: Manage escalation paths and coordinate resolution of critical technical incidents. Documentation: Maintain technical records, integration details, and knowledge base articles for customer reference. Cross-Functional Collaboration: Work closely with Product, Support, and Success to ensure a cohesive cus

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot’s most complex and high-value customers. You ensure smooth technical onboarding, integration success, and long-term stability by acting as the bridge between Customer Success, Product, and Engineering. You are accountable for optimizing technical performance and adoption across your portfolio — driving customer satisfaction, operational excellence, and contributing to strong Business Adoption and Gross Renewal Rate (GRR) results. This role bridges Customer Success and technical delivery. You are instrumental in ensuring customer satisfaction, minimizing time-to-value, and maintaining reliable integrations that enable long-term retention and advocacy. What you'll be doing: Technical Onboarding & Implementation: Oversee or support technical setup, API integration, and configuration for assigned customers. Ongoing Technical Assistance: Serve as the primary technical contact post-launch, ensuring performance, uptime, and issue resolution. Adoption & Optimization: Partner with Customer Success Managers to monitor product usage and ensure customers fully leverage Trustpilot’s technical capabilities. Customer Advocacy: Represent customer technical needs to Product and Engineering teams; drive prioritization of key issues or improvements. Issue Management: Manage escalation paths and coordinate resolution of critical technical incidents. Documentation: Maintain technical records, integration details, and knowledge base articles for customer reference. Cross-Functional Collaboration: Work closely with Product, Support, and Success to ensure a cohesive cus