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Analyst 2 Jobs

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Position Overview: As an Associate Service Desk Analyst, you’ll be one of the key people helping our employees get the most out of their technology. You’ll provide friendly, reliable technical support, troubleshoot hardware, software, and network issues, and make sure problems are resolved as smoothly and quickly as possible. You’ll manage incidents from start to finish, keeping users informed along the way and making sure more complex issues are escalated to the right teams when needed. You’ll also have the opportunity to contribute to improving our IT processes, documentation, and knowledge resources, helping us continuously improve the support we provide. We’re looking for someone who enjoys solving problems, helping people, and learning new things. Strong analytical, communication, and customer service skills are important, as well as a proactive attitude and the motivation to grow your career within the organization. You’ll work both independently and as part of a global team, so being comfortable collaborating with people across different locations and teams is key. Key Responsibilities Deliver comprehensive onsite and remote technical support, ensuring rapid resolution of hardware, software, and network issues to maintain optimal business continuity and user productivity. Proactively manage and update service tickets throughout the incident lifecycle, leveraging advanced troubleshooting skills and maintaining clear, professional communication with stakeholders at every stage. Demonstrate in-depth proficiency with Diligent’s core technologies—including Windows, Mac OS, and O365— applying best practices to resolve complex technical challenges and enhance the end-user experience. Serve as a subject matter resource for both hardware and software support, collaborating with crossfunctional teams to drive continuous improvement in IT service delivery. Actively contribute to the development and maintenance of knowledge base resources, synthesizing insights fr

airecruitmentcustomer service
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C
25 days ago

CAPCO POLAND We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions. Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. We also are: Experts in banking and payments, capital markets, wealth and asset management. Focused on maintaining our nimble, agile, and entrepreneurial culture. Committed to growing our business and hiring the best talent to help us get there. THINGS YOU WILL DO As a System Business Analyst , you will play a key role in delivering technology transformation initiatives within the Core Banking domain. You will work closely with business stakeholders, architects, developers, testers, and product owners to analyze business needs, translate them into system requirements, and support the implementation of modern banking solutions. You will participate in end-to-end project delivery, ensuring that business requirements are accurately reflected in system design while maintaining alignment with business objectives and regulatory expectations. Main Duties Gather, analyze, and document business and system requirements for Core Banking applications. Translate business needs into detailed functional and technical specifications, user stories, process flows, and acceptance criteria. Collaborate with business users, Product Owners, Solution Architects, and development teams throughout the project lifecycle. Analyze existing banking processes and identify opportunities for optimization, automation, and digital transformation. Support the design and implementation of Core Banking solutions, ensuring alignment with business processes and system architecture. Perform impact analysis for new business initiatives, regulatory changes, and system enhancements. Facilitate work

sqlazureai
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Location: Mumbai, Maharashtra/ Chennai Ambattur Key Responsibilities: Gather, analyze, and document business requirements for Temenos Infinity / Digital Banking implementations, translating them into functional specifications and user stories. Facilitate requirement elicitation workshops with business stakeholders to define digital origination, onboarding, and servicing journeys. Document current and future-state business processes, workflows, and use cases for CSR journeys and Digital Banking Servicing Micro Apps. Collaborate with technical consultants to configure and validate Visualizer-based journeys aligned to business requirements. Define and review BPMN and DMN process flows and task workflows supporting business operations. Conduct gap analysis between standard Temenos Infinity functionality and client-specific requirements, proposing configuration or extensibility options. Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and requirement traceability matrices. Translate business requirements into technical inputs for Fabric Experience APIs and Temenos Digital Microservices configurations. Plan and support User Acceptance Testing (UAT), including test case design, execution support, and defect triage with business stakeholders. Liaise between business stakeholders, technical teams, and project management to ensure requirements are correctly understood and delivered. Assist with change impact assessments, training material preparation, and end-user training for Temenos Digital solutions. Contribute to solution design discussions, ensuring alignment with business goals, scalability, and regulatory requirements. Track, manage, and obtain sign-off on requirement changes throughout the project lifecycle. Support pre-sales and solution consulting activities, including RFP responses and solution demonstrations, as required. Share domain and functional knowledge, providing guidance and training to internal teams o

project management
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C
25 days ago

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking ROLE RESPONSIBILITIES We are currently seeking a Senior Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Custody Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Senior Consultant within the Securities Services team, you be part of Custody transformation projects across securities services for top-tier financial institution KEY RESPONSIBILITIES Work closely with business stakeholders, operations teams, product owners, and technology teams to deliver Custody transformation projects Gather, analyse, and document business requirements, user stories, process flows, and functional specifications across the custody operating model. Support change initiatives covering the end-to-end securities lifecycle, settlement, safekeeping, asset servicing, corporate actions, income processing, and reconciliation Conduct business process analysis and identify opportunities for operational efficiency, controls enhancement, automation, and digitization across custody operations Develop target operating models and future-state processes across custody and investor servicing functions.​‌ KEY REQUIREMENTS 4+ years of experience within Global Custody, Securities Services,

SR
25 days ago

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management. At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. What You Will Do and Learn We are looking for an experienced Legal Operations Consultant/CLM Specialist to join our Legal Operations practice. The ideal candidate will have a strong background in Ironclad and/or Agiloft Contract Lifecycle Management platforms, with the ability to contribute across implementation, pre-sales, solution architecture, integrations, and client success activities. Ideal candidates will be able to: Technical Expertise Design, develop, and implement custom solutions using the Ironclad and/or Agiloft platform. Create and maintain integrations between Ironclad and/or Agiloft and other enterprise systems. Develop and optimize workflows, templates, business rules, dashboards, and automation processes. Troubleshoot and resolve technical issues related to Ironclad and/or Agiloft implementations. Build and customize contract templates on Agiloft and configure workflows, rules, and dashboards. Work with APIs and connectors to support smooth data flow across connected systems. Hands-on expertise with Agiloft KB configuration, business rules, workflow automation, custom calculations, and data integration capabilities. Pre-Sales Support Participate in client meetings and presentations to demonstrate Ironclad and/or Agiloft/CLM capabilities. Conduct product demonstrations and proof-of-concept activities. Collaborate with sales

salesforcehuman resourcesCRM
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Baseten
📍 San Francisco• Full-time• Remote• $220K – $260K/yr
26 days ago

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are bringing our people systems in-house on Workday, and we are hiring our first dedicated Workday Analyst to make it excellent. You will join while the implementation is underway, ramp alongside our deployment partner, and own the tenant from go-live onward. This is a hands-on configuration role: you will build business processes, manage security, load data, and test releases yourself, and you will teach others on the People team to do the same as we grow. If you want to shape a Workday environment from its first day in production instead of inheriting years of someone else's decisions, this is that rare opening. RESPONSIBILITIES Own day-to-day Workday configuration: business processes, security groups and roles, custom reports, calculated fields, and tenant settings Build and run EIB loads for data changes, mass updates, and audits Own the twice-yearly Workday release cycle: evaluate new features, regression-test, and roll out changes safely Shadow the implementation build, then take over tenant ownership at go-live Monitor integrations and triage issues with our IT team and vendors Support payroll configuration in partnership with our Accounting team and payroll services provider Field and resolve system requests from employees, managers, and the People team Mentor teammates so Workday administration becomes a team capability, not a single point of failure REQUIREMENTS 6+ years administering a live Workday

REMOTEmachine learningaiaccounting
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Pfizer
📍 North Carolina• $21 – $35/hr
26 days ago

Use Your Power for Purpose Every day, Pfizer’s unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients. What You Will Achieve The incumbent plays a vital role as a member of the Quality Environmental Control (EC) Laboratory team, actively engaging in efforts to elevate laboratory processes and outcomes. Under the guidance of the Environmental Monitoring (EM) Section Manager and supported by designated EM Shift Team Leaders, the incumbent is entrusted with systematic collection, thorough analysis, and careful inspection of environmental conditions across both laboratory and manufacturing settings. All work is conducted in strict accordance with Standard Operating Procedures (SOPs), ensuring consistency, reliability, and regulatory compliance. Duties extend to handling a wide range of sample types, including both physical and microbiological samples derived from air, surfaces, and water systems. The incumbent conducts qualitative, quantitative, and investigational assays on pharmaceutical waters, raw materials, and commodity items, exercising expert knowledge of environmental monitoring, aseptic technique, and microorganism handling. All analyses are performed in line with the requirements set forth by the United States Pharmacopeia (USP), Food and Drug Administration (FDA), and other regulatory authorities, in addition to A core aspect of the role is the meticulous comparison of results against established specifications, with comprehensive documentation maintained to uphold data integrity regulations. The incumbent is responsible not only for identifying and reporting any deviations from process or specification but also for

airecruitment
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Pfizer
📍 North Carolina• $23 – $39/hr
26 days ago

Use Your Power for Purpose Every day, Pfizer’s unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Whether you are involved in development, maintenance, compliance, or research analysis, your contribution directly impacts patients. What You Will Achieve In this role: The incumbent is a member of the Quality Environmental Control (EC) Laboratory team. Under the supervision of the Environmental Monitoring (EM) Section Manager, and designated EM Shift Team Leader(s), the incumbent will be responsible for the collection, analysis, and inspection of manufacturing environmental conditions and materials according to Standard Operating Procedures (SOPs). Samples can include both physical and microbiological, air, surface, and water system products, as well as commodity items. In addition, the incumbent shall be responsible for both physical and microbiological, collection and analysis of pharmaceutical waters, raw materials, active pharmaceutical ingredients (APIs), and finished products according to Standard Operating Procedures (SOPs). Assays to be performed will be qualitative, quantitative, and investigational in nature and are performed in compliance with USP, FDA, other regulatory body requirements, Pfizer SOPs, and approved license requirements. Aseptic gowning practices will also be adhered to for the performance of activities as required. Results are compared with specifications, documented as per data integrity regulations, and incumbent is responsible for providing communication of all process and specification deviations. Incumbent has working knowledge of EM, microorganism handling, aseptic technique, and quality concepts as to perform routine assignments with minimal supervision. Additional responsibility may include performing data trending

airecruitment
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Citi
📍 Tampa Florida United States• $113.8K – $170.8K/yr
26 days ago

The Engineering Lead Analyst – Test Automation Platform Engineering is a senior-level technical leadership role responsible for driving the architecture, implementation, management, operational support, and continuous enhancement of enterprise test management and automation platforms. In this role, you will lead efforts to modernize test automation capabilities across the global technology ecosystem. You will architect end-to-end integration workflows, embed automated quality gates into enterprise CI/CD pipelines, and administer as well as operationally support both vendor and internally developed enterprise platforms (e.g., Core Performance Engineering / Performance Center, ALM-Quality Center, Zephyr Enterprise, CSDP / Octane). Additionally, you will play a critical role in production operations—delivering tier-3 platform support to rapidly and safely troubleshoot, triage, and remediate performance and availability issues in complex, distributed production environments. The ideal candidate blends deep hands-on expertise in software testing frameworks, modern DevOps pipelines, containerized infrastructure, message-driven integration, and robust operational resilience practices with strong governance, compliance, and stakeholder leadership skills. Key Responsibilities 1. Platform Engineering & Operational Support Install, configure, upgrade, administer, and support enterprise test management and performance engineering toolsets (e.g., Core Performance Engineering / Performance Center, ALM-Quality Center, Zephyr Enterprise, Core Software Development Platform [CSDP] / Octane). Provide end-to-end operational support for

dockerkubernetesartificial intelligence
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Citi
📍 Tampa Florida United States• $113.8K – $170.8K/yr
26 days ago

The Engineering Lead Analyst – SonarQube & Code Quality Engineering is a senior-level engineering role responsible for leading static code analysis, automated code quality governance, security vulnerability remediation, and AI-augmented developer enablement across enterprise software delivery pipelines. In this role, you will champion software reliability, maintainability, clean-coding standards, and automated quality gates. You will partner with development teams, system architects, and platform engineering to integrate and manage enterprise-scale code quality platforms (such as SonarQube) both on-premises and in cloud/SaaS environments. Additionally, you will drive modern engineering practices by embedding Behavior-Driven Development (BDD) within your own software delivery and leveraging Agentic AI workers and Model Context Protocol (MCP) architectures to optimize developer experience, streamline code governance, and boost engineering velocity. Key Responsibilities 1. Code Quality & Static Analysis Platform Ownership Lead the architecture, deployment, administration, and continuous enhancement of enterprise Static Application Security Testing (SAST) and Code Quality platforms (e.g., SonarQube , DeepSource, Codacy, Semgrep). Configure, calibrate, and enforce automated Quality Gates, code rulesets, technical debt calculation models, and code-coverage baselines across multi-language enterprise repositories. Oversee version upgrades, patching, high availability, and operational maintenance for on-premises and SaaS/cloud-hosted code quality infrastructure. 2. CI/CD & Pipeline Integration <li style=

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26 days ago

Given heightened expectations from regulators and a goal to build a strong and consistent global control environment, Citi continues to enhance its business governance framework and has created the Enterprise Data group. Enterprise Data is a critical component of Citi’s first line of defense for wholesale and counterparty credit risk management and works with Independent Risk teams to ensure best-in-class risk and controls, as well as client responsiveness. Key responsibilities of the group include credit analysis, documentation, risk identification, exposure monitoring and stress testing. Enterprise Data coordinates with credit management groups across institutional client businesses to ensure full alignment on business and regulatory goals, as well as consistency and best practices. The Counterparty Credit Risk (CCR) project execution team within Enterprise Data is responsible for building tools to: Provide in-depth quantitative or qualitative analysis to solve business problems and develop new, innovative solutions Build tools to help measure, monitor and control counterparty risk for institutional clients and Portfolios and businesses, with a focus on counter-party and collateral risk to ensure the risks are being properly measured and controlled in accordance with the Firm’s risk policies. Responsibilities: As a Product Developer working in CCR project team, individual will be expected to Lead strategic BAU and Regulatory projects primarily impacting Counterparty Credit Risk exposure measures for traded product markets business Develop and enhance tools for the measurement, monitoring and reporting of counterparty exposure including Stress testing - Net Stressed Exposure (NSE), Potential Future Exposure (PFE), Settlement Risk, Intraday risk and participate in project management of strategic risk infrastructure development.</

artificial intelligenceaiproject management
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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. About the Role At Micron, the Senior AEBU Distributor Operations Analyst is a vital contributor to our goal of transforming how the world uses information. Based in Mexico, this role concentrates on backing Micron’s distributor operations across the Americas. You will strategically evaluate business performance, manage programs, and enhance operational excellence. In this position, you will be the crucial link between Sales, distributor teams, and internal partners in applications, product, pricing, and supply. Your work will involve supporting distributor performance, conducting Quarterly Business Reviews (QBRs), managing Market Development Funds (MDF), and leading all aspects of Strategic Customer Agreements (SCA). By using data, you will identify risks and opportunities, ensuring flawless execution of critical initiatives. Why Join This Team? Becoming a member of Micron means you will join an ambitious group committed to advancing world-class distributor operations. This position provides extensive exposure across various functions, enabling you to apply data-driven insights effectively and enhance performance throughout the Americas. Your efforts will be crucial in upholding our exceptionally high standards and reaching our business objectives! Key Responsibilities Coordinate distributor priorities, programs, commitments, issues, and actions across Americas Sales and distributor teams. Analyze POS, demand, inventory, supply, pricing, pipeline, and other business indicators to rec

artificial intelligenceaiproject management
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Datadog
📍 New York• $99K – $132K/yr
26 days ago

About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: The Financial Planning & Analysis (FP&A) team analyzes company financial data (revenue, customers, headcount, expenses, etc.) in order to support the business’ growth and success. Within FP&A, the R&D Finance team enables the financial strategy behind Datadog’s Engineering and Product organizations. We partner directly with technical leadership to drive decision-making around our most critical investments. The Opportunity: As a part of the R&D Finance team, this person will be key in supporting our product and engineering leadership team. Reporting to the Senior Manager, you will help create our annual budget and financial targets and work with operational leaders to support execution against our goals. Your work will be highly cross-functional and strategic, and you will play a pivotal role in connecting the dots across the organization through a financial lens, in order to help ensure operational alignment and inform decision making. What You’ll Do: Partner with senior business leaders to manage their departmental budgets on a regular basis, including but not limited to the company’s co-founder and CTO Manage financial forecasts and analytics, which include data across revenue, customers, product, company expenses, and headcount / workforce. Help manage significant portions of the company’s spend, including but not limited to AI and GPU spend across the company. Work on trend, ROI, and profitability analyses on both product and customer levels to support data-driven decision making Work with finance management on quarterly Board materials, including coordination

aiExcelTableau
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26 days ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Strategic Supportability Operations (SSO) sits within Risk Operations and User Policy Operations. Our team is focused on protecting and advancing Stripe's business, brand, and mission by deploying industry-leading supportability solutions that instill user and partner trust in Stripe, while enabling progressive and sustainable business growth. Unlike other Risk Operations teams, SSO handles the most complex, high-stakes, and ambiguous user business cases—ones that require deep investigation, custom risk analysis, and creative problem-solving at the intersection of user experience, compliance, financial partner requirements, and Stripe's growth ambitions. What you’ll do As a Risk Operations Analyst on the Strategic Supportability Operations team, you will investigate and assess complex, gray-area user business cases that require deep risk judgment and tailored solutions. You will go beyond standard procedures to understand the full risk profile of users, develop custom recommendations, and collaborate across internal teams to drive cohesive, well-reasoned decisions. You will also play a key role in identifying patterns across individual cases to improve our processes, policies, and detection systems at scale—bridging tactical case work with strategic, systemic impact across Risk Operations. Responsibilities Investigate complex, high-risk, and gray-area user business cases, applying deep risk knowledge to make sound, non-binary ju

REMOTEai
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Pie Insurance
📍 United States• $70K – $90K/yr
26 days ago

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. Reporting directly to our Manager of Quality & Training, the Quality & Training Analyst is responsible for ensuring consistent application of Pie's policies, procedures, and guidelines across multiple operational departments. This role supports and executes quality audit programs, contributes to training content development and delivery, and helps maintain the documentation and governance infrastructure that keeps our teams accurate, compliant, and improving over time. How You’ll Do It Within the framework of the department’s Quality Program, conducts individual file audits, ensuring consistent application of rules and internal processing guidelines in the underwriting, audit, and customer service departments. Gathers and analyzes data collected from the quality reviews. Promotes quality awareness and adherence to procedures, identifies trends, coaching, and training opportunities. Consistently applies integrative thinking to solve for underlying needs and determine trends as a basis to develop training for team members to improve. Assists in the facilitation and presentation of trainings across various departments. Coordinates and participates in quality meetings, consistency checks, and calibration sessions. Supports LOA framework documentation across assigned departments, including mapping authority levels and coordinating updates with operational stakeholders. Provides guidance to individuals within the underwriting, audit, and customer service departments to grow their knowledge of processes, systems, regulatory requirements, and com

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