The team One of the most versatile teams of Artefact, our growing Data & Analytics team are present in many aspects of our data consulting projects: data collection, processing, and visualisation; but also giving insights and inputs on the business and digital media aspects. Half of the team also works as the master of data solutions for our clients: dashboarding, business intelligence or web analysis. Mission As a Data analyst, you will be conducting projects to accompany the transformation of your clients’ businesses through the effective collection, processing, and visualisation of data. It is up to you to extract valuable insights from our clients’ marketing-related data sources and to design dashboards for marketing decision-making while taking into account the business needs. Depends on the mission(s), you might also find yourself accompanying our clients in the conception and implementation of data architectures and data pipelines, from collection to monitoring. Desirable skills If: You have experience or have knowledge in data driven environment Master of Data collection and data visualisation tools, programming in SQL or Python are your jam; Some of these speak to you: Cloud technologies, API connection, ETL, Advertising tool… Or you are interested in learning those skills and use it in your work, contact us! Why should you join us Artefact is the place to be: come and build the future of data and marketing Innovation: We have a passion for creating impacting projects, and believe innovation can come from anyone. Action: We make things rather than telling people how to make them. Collaboration: We believe in bringing talented people together, in winning together, and in learning from each other. Come join us!
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At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview The Senior Product Analyst partners with Product Leadership, business stakeholders, and delivery teams to shape product strategy into measurable outcomes and executable work. This role leads discovery and analysis efforts to define product goals, customer needs, and success metrics, and ensures alignment across stakeholders on scope, tradeoffs, and intended value. The Senior Product Analyst takes a “business process first” approach—deeply understanding current-state workflows, pain points, controls, and data flows, then defining future-state processes and capabilities that enable modernization. The role drives decomposition of complex business problems into capabilities, features, and well-formed user stories with clear acceptance criteria, and ensures teams have the context needed to deliver effectively. This position plays a key role in product execution by owning requirements quality, supporting backlog readiness, and proactively identifying risks, dependencies, and decision points. The Senior Product Analyst also contributes to customer-driven design and continuous improvement by incorporating user research, usability findings, operational insights, and market/industry trends. Cross-functional leadership is expected across UX, Change Management, Engineering, Architecture, Data, Risk/Controls, and other horizontal teams to support delivery, rollout, and adoption.</
WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do As a CS Strategy & Operations Analyst, you'll sit at the intersection of data, strategy, and customer success, turning complex information into the insights that drive how Edmentum retains and grows its customer base. Working closely with CS Analytics leadership, you'll build the reporting infrastructure, predictive models, and health analytics that power critical decisions at every level of the organization, from frontline CS teams to the Board. In this role you will: Design and maintain scalable dashboards, reports, and a CS metric dictionary that give leadership clear, consistent visibility into customer health and performance across CRM and customer success platforms. Build and manage renewal risk reporting frameworks, including longitudinal risk tracking, to surface at-risk customers before they become churn events. Develop and refine customer health score models, analyze their predictive impact on renewal forecasting, and bring data-driven recommendations to CS leadership. Analyze implementation and adoption data across accounts, correlating outcomes with health scores and renewal rates to inform both CS strategy and product decisions. Identify leading indicators of churn risk through historical data analysis and deliver findings as clear, actionable guidance for CS teams. Own executive-level reporting for key customer segments and renewal cohorts, combining data integrity with compelling narrative. Partner with Revenue Operations, Finance, and
Location: Hong Kong | Practice Area: Capital Markets | Type: Permanent Shape the future of fund finance by delivering technology transformation for a leading global financial institution. The Role At Capco, we are looking for a Fund Finance Subject Matter Expert (SME) with Business Analysis and Project Management experience to support a major technology modernisation programme for a Tier 1 global bank. This is an opportunity to combine your knowledge of fund finance, lending structures and financial services technology to help modernise critical banking capabilities. You will work closely with business and technology stakeholders to translate complex fund finance requirements into practical solutions, support project delivery and contribute to the successful implementation of modernised systems and processes. What You’ll Do Lead business analysis and project management activities within a fund finance technology modernisation programme for a Tier 1 global bank. Collaborate with business, technology, risk and operations teams to understand requirements, identify opportunities for improvement and define effective solutions. Analyse fund finance products, lending structures and operational processes to support technology design and implementation. Facilitate stakeholder workshops, document business requirements and support testing, implementation and change management activities. Coordinate project deliverables, manage dependencies and risks, and communicate progress to stakeholders across international teams. What We’re Looking For Experience as a Business Analyst, Project Manager or in a combined role, with specialist knowledge of fund finance, fund lending or related financial services products. Understanding of fund finance structures, including investor recourse, subscription finance facilities, NAV-based lending and asset recourse facilities. Ability to translate complex financial products, business processes and regulatory requirements into clear, actionable tec
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Leadership and Team Management: Provide leadership to critical aspects of billing operations while managing smaller teams responsible for day-to-day operations. Team Development: Develop a team focused on managing electronic eligibility responses, timely billing of claims, accurate payment posting, and utilizing an optimized insurance follow up process. Process Documentation: Create process documentation providing clear communication to ensure efficient, accurate, and compliant billing workflows. Cross-Functional Collaboration: Work alongside other business leadership to provide consistent billing guidance and improve the clean claim rate Required Qualifications Candidates will need to have a minimum of 5-7 years of professional experience in healthcare management leading a team of individual contributors. Experience in oversight of projects and processes that require complex resolution within both short and long term timelines. Experience working with legal and compliance partners in support of maintaining proper billing and coding guidelines. Baseline discipline experience as a business analyst, report writer, project manager or similar role. Monitor KPIs and report on variances, risks and improvement process opportunities Preferred Qualifications Epic Professional Billing (P
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and proprietary trade data (shipments, customs filings, trade documents), and build the models and AI agents that turn it into real-time decisions on risk, compliance and enforcement for governments and the world's largest companies. Your Responsibilities Drive the technical direction for agentic systems. Define the architecture and roadmap for the models and agentic systems that process trade data as it arrives (shipments, customs declarations, invoices, bills of lading) and turn it into risk, classification and compliance decisions in real time. Build the pipeline from ingestion to decision. Lead the design of reliable, cost-efficient systems for ingestion, document understanding, entity resolution, inference and routing across models, at the scale of global trade. Adapt models to trade. Use analyst feedback, production outcomes and agent traces to fine-tune and post-train models (SFT, DPO, RL with domain graders) where it measurably beats prompting, and keep every model improving over time. Design the observability and feedback stack. Build the evals, tracing and feedback loops that decide what ships and catch regressions in production. Lead beyond your team. Mentor senior engineers, raise the technical bar across Engineering, and help shape how we hire and level ML talent. Shape the product and the business. Work with software engineers, data scientists, product managers and customers to generate new business ideas and turn ambiguous problems into shipped capabilities. About You BS/MS in Computer Science, Machine Learning, or a related field, or equivalent experi
Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a Senior Staff Machine Learning Engineer to lead the AI behind Altana Nexus, our agentic platform for global trade. You'll work on a continuous stream of public and proprietary trade data (shipments, customs filings, trade documents), and build the models and AI agents that turn it into real-time decisions on risk, compliance and enforcement for governments and the world's largest companies. Your Responsibilities Drive the technical direction for agentic systems. Define the architecture and roadmap for the models and agentic systems that process trade data as it arrives (shipments, customs declarations, invoices, bills of lading) and turn it into risk, classification and compliance decisions in real time. Build the pipeline from ingestion to decision. Lead the design of reliable, cost-efficient systems for ingestion, document understanding, entity resolution, inference and routing across models, at the scale of global trade. Adapt models to trade. Use analyst feedback, production outcomes and agent traces to fine-tune and post-train models (SFT, DPO, RL with domain graders) where it measurably beats prompting, and keep every model improving over time. Design the observability and feedback stack. Build the evals, tracing and feedback loops that decide what ships and catch regressions in production. Lead beyond your team. Mentor senior engineers, raise the technical bar across Engineering, and help shape how we hire and level ML talent. Shape the product and the business. Work with software engineers, data scientists, product managers and customers to generate new business ideas and turn ambiguous problems into shipped capabilities. About You BS/MS in Computer Science, Machine Learning, or a related field, or equivalent experience 8+
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Market Intelligence Manager (CDBU) As a Market Intelligence Manager (CDBU) at Micron Technology, Inc., you will support a variety of activities, which may include some or all of the following: competitor benchmarking; cost and capacity analysis; analysis of supply and demand market conditions across customers; market model creation and maintenance; collection and interpretation of market research from external providers; and management of internal market research requests. In addition, you will provide competitor metric comparisons, prepare and present competitor data to management, and respond to executives' questions about customers and competitors. Responsibilities include, but are not limited to, the following: Maintain CDBU demand market models and application-specific models using both top-down and bottom-up approaches Lead CDBU market intelligence and provide market research to corporate teams and the business unit, including insights into supply and demand, market share, seasonality, and related factors Analyze equity research, key analyst reports (TrendForce, IDC, and IHS), and other market reports to assess the competitive landscape and identify emerging trends and opportunities Highlight and review key changes in the demand forecast and supporting assumptions Engage with other business units on cross-business-unit (BU) application forecasts Provide business analytics through Artificial Intelligence to optimize business decisions and advance critical i
Principal Consultant – Payments SME Location: NYC or Charlotte, USA | Practice Area: Banking & Payments | Type: Permanent Drive transformation across high-value payment systems in a fast-evolving global landscape The Role We are seeking a Principal Consultant to join our Banking & Payments practice, supporting large-scale payments transformation initiatives. This role combines Business Analysis and Scrum Master responsibilities, working on high-value and cross-border payment systems. You will play a key role in delivering change across complex payment infrastructures while collaborating with global stakeholders in an agile environment. What You’ll Do Lead business analysis activities across high-value payments and transformation initiatives Facilitate agile ceremonies and support delivery as a Scrum Master across cross-functional teams Gather, document, and translate business and technical requirements into actionable deliverables Support transformation programs across payment systems including cross-border transactions Collaborate with stakeholders to ensure alignment across business, technology, and operations What We’re Looking For Proven experience as a Business Analyst and/or Scrum Master within Banking or Payments knowledge of high-value payment systems and transaction flows Working knowledge of FEDwire, CHIPS, and ISO20022 (pacs.008, pacs.009) Experience delivering within agile environments and facilitating Scrum practices Ability to engage stakeholders and communicate requirements clearly across teams Experience building and managing strong client relationships to understand needs and deliver effective solutions. Bonus Points For Experience in payments transformation or modernization programs Exposure to cross-border payments and regulatory considerations Familiarity with financial messaging standards and payment processing systems Experience working with Tier 1 financial institutions Certification in Agile, Scrum, or Business Analysis d
Hands-On Data Engineering & Platform Leadership We don't need someone who just knows how a data warehouse should work. We need someone who's actually built one. Someone who can open the code, trace the data, understand what's broken, and know what needs fixing. Someone who's worked hands-on with Azure Data Lake, data warehousing, and Medallion Architecture (Bronze → Silver → Gold). Our architecture already exists. Your job is to find what's missing, fix what isn't working, and make the entire thing reliable. You need to be able to do two things exceptionally well. Understand the business. Take a high-level problem, challenge what doesn't make sense, and translate it into something engineers can actually build. Understand the engineering. Get into the code, understand the technical details, make the right architectural decisions, and explain them to someone who doesn't write code. You'll lead a small team of Data Engineers and a Data Analyst, but this is not a role where you simply delegate the technical work. You probably won't thrive here if: Your recent experience is mostly management or advisory work. You can design architecture but haven't built or debugged it yourself. You need detailed technical instructions before you can act. You can explain the technology but not why it matters to the business. You think your responsibility ends when the data reaches the warehouse. What success looks like Every source connects. Every layer works. Every team gets the data it needs. The numbers match. And AI can trust what's underneath. When someone asks, "Can we trust this data?" The answer is yes.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem. About the job This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor. In this role, you will bring together, understand, and implement the policies, processes, syste
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you’ll do As a Payments Fraud Investigator, you’ll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You’ll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential to developing and enhancing investigative processes and programs. Responsibilities Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors Lead root-cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks in collaboration with key stakeholders Drive cross-functional projects aimed at refining operational processes and tools and enhancing the detection and management of fraudulent accounts across our global analyst network Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency, distributed fraud attacks Communicate regular updates during team and organization-wide business reviews, summarize the outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions Travel to vendor lo
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! About the Role: We're looking for a thoughtful and detail-oriented Trust & Safety Analyst to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you'll help ensure a positive, safe, and welcoming environment across our global community by working with partners and players to resolve concerns with care and consistency. You'll manage a caseload of investigations, communicate outcomes internally and to our community. You will collaborate with internal teams to promote transparency, fairness, and trust. By blending case management, policy application, and trust & safety principles, you'll play an important role in maintaining the integrity of our play spaces and supporting a healthy experience for our game communities. Responsibilities: Conduct complex, sensitive investigations end to end, gathering evidence from internal systems and external context, documenting findings, and applying program rules with sound judgment. Communicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions. Define and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with ti
Seu bem-estar, nossa missão. Junte-se a uma empresa que torna o mundo mais saudável. CONHEÇA A GENTE Estamos revolucionando o bem-estar corporativo. Nossa plataforma conecta colaboradores do mundo todo aos melhores parceiros em exercício físico, mindfulness, terapia, nutrição e rotina de sono – tudo em uma só subscrição. Com base em Nova York e equipe na Europa, América do Norte e América do Sul, nossa missão é fazer de toda empresa uma empresa de bem-estar. A gente acredita que o trabalho deve ser gratificante, inspirador e equilibrado. Aqui, você vai encontrar uma equipe que valoriza bem-estar, colaboração e perspectivas diversas, em um lugar onde paixão e criatividade rompem limites para criar impacto de verdade. Suas contribuições vão ajudar a construir um mundo mais saudável, para você e milhões de pessoas globalmente. Por que temos vagas afirmativas? Essa é uma vaga afirmativa para Pessoas com Deficiência. Porque a gente acredita em fomentar a diversidade e nutrir um ambiente de trabalho inclusivo, onde todo mundo tenha acesso a oportunidades equitativas e possa atingir o seu potencial máximo. Para alcançar a nossa missão, é essencial que existam diversas perspectivas aqui dentro e que todas as pessoas se sintam acolhidas, valorizadas e empoderadas no Wellhub. A OPORTUNIDADE Estamos contratando CX Agent Analyst para se juntar ao nosso time de Customer Experience em São Paulo! SEU IMPACTO Garantir a satisfação dos clientes gerenciando as comunicações diárias nos canais de atendimento (e-mail, chat, telefone). Fornecer soluções precisas e completas para dúvidas e solicitações, utilizando as ferramentas e processos estabelecidos. Construir relacionamentos de confiança por meio de uma comunicação empática, clara e objetiva, pesquisando o histórico e dados do cliente para a melhor resolução. Gerenciar e atualizar os registros no sistema/CRM com precisão, categorizando os chamados prontamente e acompanhando pendênci
Seu bem-estar, nossa missão. Junte-se a uma empresa que torna o mundo mais saudável. CONHEÇA A GENTE Estamos revolucionando o bem-estar corporativo. Nossa plataforma conecta colaboradores do mundo todo aos melhores parceiros em exercício físico, mindfulness, terapia, nutrição e rotina de sono – tudo em uma só subscrição. Com base em Nova York e equipe na Europa, América do Norte e América do Sul, nossa missão é fazer de toda empresa uma empresa de bem-estar. A gente acredita que o trabalho deve ser gratificante, inspirador e equilibrado. Aqui, você vai encontrar uma equipe que valoriza bem-estar, colaboração e perspectivas diversas, em um lugar onde paixão e criatividade rompem limites para criar impacto de verdade. Suas contribuições vão ajudar a construir um mundo mais saudável, para você e milhões de pessoas globalmente. Por que temos vagas afirmativas? Essa é uma vaga afirmativa para Pessoas com Deficiência. Porque a gente acredita em fomentar a diversidade e nutrir um ambiente de trabalho inclusivo, onde todo mundo tenha acesso a oportunidades equitativas e possa atingir o seu potencial máximo. Para alcançar a nossa missão, é essencial que existam diversas perspectivas aqui dentro e que todas as pessoas se sintam acolhidas, valorizadas e empoderadas no Wellhub. A OPORTUNIDADE Estamos contratando CX Agent Analyst para se juntar ao nosso time de Customer Experience em São Paulo! SEU IMPACTO Garantir a satisfação dos clientes gerenciando as comunicações diárias nos canais de atendimento (e-mail, chat, telefone). Fornecer soluções precisas e completas para dúvidas e solicitações, utilizando as ferramentas e processos estabelecidos. Construir relacionamentos de confiança por meio de uma comunicação empática, clara e objetiva, pesquisando o histórico e dados do cliente para a melhor resolução. Gerenciar e atualizar os registros no sistema/CRM com precisão, categorizando os chamados prontamente e acompanhando pendênci
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