Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you’ll do As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short- and long-term initiatives to future-proof the organization, ensuring it is well equipped to scale and adapt to Stripe’s highly complex and evolving fraud landscape. Responsibilities Inspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment. Establish clear goals, provide coaching and feedback, and support the professional growth of team members. Set a strategic vision for the team and build the path to execute it in both the short and long term. Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges. Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest-ROI investments for user experience, process improvement, and risk mitigation. Maintain oversight of operational vendor performance related to risk. Lead root-cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance. Define and manage core metrics, SLAs, and organizational performance. Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and eme
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Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary: This role will lead the data engineering function supporting People Analytics, including AI-assisted workforce analytics on Snowflake. This is a player-coach role requiring hands-on technical leadership plus people leadership, with strong business partnership and the ability to balance speed, quality, governance, and innovation. What you’ll do: Manage and develop data engineers Manage, coach, and grow a team of data engineers. Set expectations for quality, collaboration, delivery, and technical ownership. Create a strong engineering culture where people solve hard problems, move quickly, and enjoy the work. Collaborate with cross-functional teams, such as other data engineers, people analysts, data scientists, and business stakeholders, to translate requirements into production-ready deliverables, and communicate technical trade-offs to non-technical partners. Stay hands on Write and review production code. Lead design reviews, code reviews, and technical problem solving. Step into critical pipelines, models, or AI workflows when needed. Build scalable People data foundations Design and maintain sustainable data models, pipelines, semantic layers, and testing frameworks. Establish team practices for documentation, lineage, data quality, and observability. Own engineering standards Set standard
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We’re building a Field Operations organization that serves as a trusted source of customer demand, pipeline, and forecast insight across the business. Our team works closely with Sales, Finance, and Revenue Operations partners to improve visibility, reduce surprises, and drive more predictable business outcomes through disciplined governance and actionable intelligence. The Manager, Field Operations is a front-line people leader responsible for guiding a team of analysts who support demand visibility, forecast rigor, pipeline health, and field intelligence. This role plays a critical part in ensuring accurate, fact-based insights are delivered to business leaders while fostering strong partnerships with Sales and maintaining an independent Revenue Operations governance framework. Responsibilities: Lead, coach, and develop a team of Field Operations analysts while driving accountability, performance, and continuous improvement Ensure consistent execution of forecast, pipeline, demand planning, and governance processes across the supported field organization Oversee the development and validation of customer demand outlooks, pipeline assessments, and field intelligence to support business decisions Partner with Sales, Finance, Business Units, and Revenue Operations leaders to communicate risks, opportunities, and actionable insights Drive data quality, pipeline hygiene, and analytical rigor through effective use of CRM systems, dashboards, reporting tools, and AI-assisted insights </
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are building an elite team to drive financial insight and strategy at Stripe. The Finance & Strategy team brings understanding and predictability to Stripe’s financials, and we work together with our key business partners to accelerate long term growth for Stripe. What you’ll do Responsibilities Partner with F&S and Business Leaders to drive the long-term success of Stripe Coach, mentor, and oversee a team of small analysts Work cross functionally to identify important strategy questions and answer them with data Build financial forecasts and targets, track performance, and understand deviations from actuals to drive strategy and operational rigor Gain deep knowledge and understanding of Stripe's business performance across geographies and user segments Define metrics and leading indicators of business performance and partner with the Analytics team to develop tools and dashboards to make these metrics widely accessible across Stripe Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant FP&A, strategic finance, or business-finance experience with 2+ years managing a team Experience owning planning and forecasting processes across headcount, operating expenses, and/or revenue. Strong financial-analysis fundamen
The Internal Product Analytics (IPA) team is the analytics backbone of Datadog's Product organization. With over thirty products on a single platform, IPA gives PMs and leadership the data, tooling, platform, and analysis they need to make good decisions. The team owns the recurring analytical work the Product org runs on and builds the AI-first workflows that make that analysis faster and more consistent across the org. As Manager of the Internal Product Analytics team, you will directly manage a team of data analysts, partner closely with the PMs your team serves, and partner with the associated platform engineering teams. You will set the direction for how the team delivers analysis, builds AI-first tooling, and partners across functions. This is a role for someone who works well across teams, turning complex data and open questions into clear, trusted answers that PMs and leadership can act on. What You'll Do: Guide and grow the Internal Product Analytics team. Manage, coach, and develop a team of data analysts. Set priorities, hold a high bar for quality, and make sure the team's output is trusted across the Product org. Partner directly with the PM org. Work side by side with the PMs your team serves to frame the questions that matter, shape the analysis, and make sure the answers reach them in a form they can act on. Own the recurring analytics the PM org runs on. Business reviews, feature request analysis, usage and adoption tracking, and pricing analysis. Make this work consistent, repeatable, and fast so PMs get answers when they need them. Build AI-first analytics. Design and ship AI-powered workflows and agents that do the heavy lifting of analysis, from data querying to synthesis to reporting. Set the standard for how the team uses AI so analysis scales without simply adding headcount. Partner across functions. Work with Finance, Data Platform, Engineering, and Revenue teams to align on definitions, source the right data, and turn raw signals into decis
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Customer Success team within Customer Experience supports Coinbase Financial Services Europe Ltd (CBFSE), our MiFID-regulated entity in Cyprus, delivering compliant support across phone, chat, and email. As a CX Supervisor, you'll lead a team responsible for monitoring and improving the quality and regulatory compliance of all customer communications, ensuring interactions are clear, fair, and fully aligned with CySEC and MiFID requirements. What you'll do: Lead a team of CX agents and QA analysts supporting CBFSE customers across phone, chat, and email, driving performance and regulatory compliance across all channels. Own the CX quality assurance framework for Cyprus, including scorecards, sampling methodology, and calibration sessions, and drive continuous improvement in quality and compliance metrics. Review recorded customer communications to verify adherence to MiFID and CySEC conduct-of-business standards, including risk warnings, disclosure requirements, and prohibition of unauthorized investment advice. Partner with Compliance, Legal, AML, Operations, and Training to translate regulatory requirements into actionable CX processes, scripts, and knowledge base content, and coach agents on QA outcomes. Manage customer and regulatory-sensitive escalations through root-cause analysis and remediation, and report CX quality and compliance KPIs to senior stakehol
About the Role Chime is looking for a hands-on engineering leader to guide the Human Agent Tooling team within Trust & Safety. As a Tech Lead Manager, you’ll lead a squad of 3–5 engineers, set the hiring bar, coach and develop talent, and own execution and delivery. You’ll also remain deeply involved in the technical work, writing and shipping production code alongside your team. The Human Agent Tooling team builds the software Chime’s support agents use to understand member needs, take the right actions, and resolve issues quickly and safely. This includes the agent workspace, case management tools, real-time member context, and access controls. You’ll help modernize this platform and partner closely with Product, Operations, and support agents to make every human support interaction faster, safer, and more effective. In this role, you can expect to Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary. To thrive in this role, you have 5+ years of experience developing software in a prod
Senior Consultant Hybrid working pattern Who we are Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe. We have over 2000 employees across 36 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client. Key responsibilities As a Senior Consultant, you are a team leader - you will receive the coaching of the most senior people at Artefact and you will be in constant contact with our clients to drive success. You will take the responsibility and ownership of the quality and timeliness of the project delivery while contributing to the vision and organising the next steps. To succeed in this role, the Senior Consultant needs to be a true problem-solver and project manager, relying on the expertise of others (data scientists, data engineers, or their peers and clients) and getting a very detailed understanding of what great looks like for their clients. They will be able to adapt to a vast diversity of missions while acquiring a fine knowledge of the complex organisations to make data go beyond technology and drive real business impact. Leveraging the right and smart data to improve the busines
Principal Electro-Optical Infrared Design, Assembly, Integration, and Test Engineer Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking a Principal Electro-Optical Infrared Design, Assembly, Integration, and Test Engineer (Level 6) for a satellite development program in Huntington Beach or El Segundo, California. This position will lead a team of engineers, analysts and staff within the Space and Missile Systems (SMS) and Boeing Technology and Innovation (BTI) Mission Systems organizations in the development, assembly, integration, and test of a constellation of satellites. The SMS and BTI organizations develop and capture technology for designing disruptive Mission Systems solutions. Focused on visible and infrared spectrum Electro-Optics Infrared (EO/IR) sensors operating in Space and Air domains, our growing team is leaping ahead of our competition with an exceptional mix of mission architectures, sensor designs, and algorithms for advanced image and data processing. Position Responsibilities: Drives technical excellence throughout all Optical Sensor development activities Troubleshoots sensor design and integration issues with the telescope and sensor focal plane Provides technical leadership to SMS and BTI sensor teams Serves as the primary technical interface with the EO/IR suppliers Provides oversight and approval of technical approaches, products and processes. Works closely with program manager, program chief engineer, and other Boeing teams Ensure mission success and prompt resolution of anomalies Provides mentoring and coaching to Optical Sensor Engineers and Technicians Performs Technical Lead Engi
The Staff Solutions Architect is a specialist level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Trade Latam Technology Team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: The role will be the responsible for implementing the TWCS (Trade working capital Loans) target state architecture across the Latam region Lead integration of functions to meet goals, deploy new products, and enhance processes Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals Consult with end users to identify system function specifications and incorporate into overall system design Allocate work, and act as an advisor/coach developers, analysts, and new team members Influence and negotiate with senior leaders and communicate with external parties Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: <
Data Platform & Analytics Manager – Millennium Space Systems Company: Millennium Space Systems Millennium Space Systems, a part of Boeing Defense, Space and Security (BDS), is a fast, agile small satellite company focused on national security space. Our missions have direct impact to global security, like missile warning and Earth observation. Our team is curious, bold and innovative. We take risks, innovate and explore new techniques and technologies. We influence change because we challenge the status quo. And when we watch our satellites launch, we know each one of us made it happen. Job Summary: The Data Platform & Analytics Manager is responsible for managing a team of experienced data engineers, scientists, and analysts. Develops and executes project and process plans, implements policies and procedures and sets operational goals. Acquiring resources for projects and processes provides technical management of suppliers and leads process improvements. Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports. Provides vision, oversight, and approval of technical approaches, products and processes. Manages, develops and motivates employees. This is an onsite role in our office in El Segundo, CA. This position’s internal job code is Data Science & Analytics Manager. Our team is currently hiring for a level K. Position Responsibilities: Team Leadership - Recruit, coach, and retain a high-performing team of data platform architects, data scientists, analytics/ML engineers, and BI analysts Enterprise Data Platform Ownership - Serve as technical authority for the data platform systems Process & Del
The Senior Full stack Application Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems Ensure essential procedures are followed and help define operating standards and processes Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Cit
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As Roadie’s Workforce Manager , you’ll lead workforce planning and real-time operations for our 24/7 Support organization. Working across Roadie and our BPO partners, you’ll ensure the right coverage across phone, chat, and email to deliver a great user experience. You’ll develop our Real-Time Analysts and scheduling resources, anticipate demand, and guide teams through daily challenges and peak periods. If you enjoy solving complex operational puzzles, developing people, and seeing your decisions make an immediate impact, you’ll thrive in this role. What You’ll Do Lead and develop Roadie’s Real-Time Analysts and scheduling resources through clear priorities, coaching, and accountability Own forecasting, staffing, and headcount planning across Support channels, internal teams, and BPO partners Build schedules that align staffing with demand and maintain consistent queue coverage Guide real-time operations by monitoring service levels, adherence, occupancy, utilization, backlog, and handle time, taking action as needs shift Anticipate staffing and scheduling gaps, communicate their business impact, and recommend practical solutions Partner with Support Managers, Vendor Managers, Salesforce, Engineering, and other technical teams to improve routing, workflows, automation, and s
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Customer Success Data & Analytics (CSDA) team sets the standards for how data is used across Customer Success, building the foundational data and tooling that help CS deliver a better, more efficient customer experience. With a data engineering team rebuilding the CS data model and an Applied AI & Data Science lead embedded on the team, we’re building what analytics looks like in the AI era. As Senior Manager, Customer Success & Experience Analytics, you’ll be the analytics partner to CS leadership, shaping how the organization understands its performance and its customers, with a focus on customer experience and enablement. Reporting to the Senior Director of CS Data & Analytics, you’ll lead two analysts and bring a holistic customer view by connecting data across Care, Onboarding, Enablement, and Product. This role is ideal for a player-coach who is energized by ambiguous problems, works iteratively, and isn’t only one kind of data person. Their home base is analytics, with a real interest in data science and analytics engineering. They don’t need to be an expert in either, just passionate about expanding their knowledge, something AI tools now put within reach for anyone. This role will work hybrid 2 days / week out of our Boston office. A day in the life (Responsibilities) Run the Customer Success Business Review: Own the tools and mechanisms behind the weekly review, driving rigorous but efficient inspection of key business indicators and hosting insightful discussions with business owners about their successes and challenges. Lead Analytics for Customer Experience & Voice of the Customer: Be a major contributor to the CX and VOC programs by owning the analytics behind them: the reporting, insights, and recommendations that help the business
Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly impact global retention and monetization growth. WHAT YOU'LL DO Drive the CSAT Transformation Initiative: Own the design, milestones, and execution of the CSAT governance framework across CapEx and subscription workflows to ensure process integrity and mitigate operational risk. Deliver Executive Visibility: Architect and oversee the delivery of weekly leadership reporting and real-time dashboards in Tableau and ServiceNow, translating complex customer data into actionable trend recommendations for senior stakeholders. Lead and Scale Team Capabilities: Directly manage and coach a dedicated team of CSAT COE Analysts, defining clear roles, performance priorities, and professional growth pathways aligned with company objectives. Orchestrate Cross-Functional Resolutions: Foster strategic alignments with Legal, Finance, and Business Intelligence to enforce documentation standards, c
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