This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Customer Support Technology Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Customer Support Technology Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WF
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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Service Cloud Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms.&
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Note: this job post is for Fullstack Software Engineers only. If you are a Backend Engineer, please see our Backend Software Engineer post here . About the role We are looking for fullstack software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies. We have multiple teams that are currently hiring within Safeguards. Team placement occurs after the interview process, taking into account your interests and experience alongside organizational needs. This flexible approach allows us to match talented engineers where they'll have the greatest impact and growth potential. Responsibilities: Design and build the internal review tools analysts use to investigate abuse — dashboards, case queues, and evidence viewers that make high-volume, high-stakes decisions fast and accurate. Build the interfaces where humans supervise agents: streaming output, interruption and approval flows, and clear provenance for every action an agent takes. Surface abuse patterns to our research teams through the visualizations and exploration tools that make emerging patterns legible. Own the frontend architecture for tools handling sensitive data at scale — performance under large datasets, correctness under real-time updates,
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs. With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com . As Roadie’s Workforce Manager , you’ll lead workforce planning and real-time operations for our 24/7 Support organization. Working across Roadie and our BPO partners, you’ll ensure the right coverage across phone, chat, and email to deliver a great user experience. You’ll develop our Real-Time Analysts and scheduling resources, anticipate demand, and guide teams through daily challenges and peak periods. If you enjoy solving complex operational puzzles, developing people, and seeing your decisions make an immediate impact, you’ll thrive in this role. What You’ll Do Lead and develop Roadie’s Real-Time Analysts and scheduling resources through clear priorities, coaching, and accountability Own forecasting, staffing, and headcount planning across Support channels, internal teams, and BPO partners Build schedules that align staffing with demand and maintain consistent queue coverage Guide real-time operations by monitoring service levels, adherence, occupancy, utilization, backlog, and handle time, taking action as needs shift Anticipate staffing and scheduling gaps, communicate their business impact, and recommend practical solutions Partner with Support Managers, Vendor Managers, Salesforce, Engineering, and other technical teams to improve routing, workflows, automation, and s
Principal Consultant – Payments SME Location: NYC or Charlotte, USA | Practice Area: Banking & Payments | Type: Permanent Drive transformation across high-value payment systems in a fast-evolving global landscape The Role We are seeking a Principal Consultant to join our Banking & Payments practice, supporting large-scale payments transformation initiatives. This role combines Business Analysis and Scrum Master responsibilities, working on high-value and cross-border payment systems. You will play a key role in delivering change across complex payment infrastructures while collaborating with global stakeholders in an agile environment. What You’ll Do Lead business analysis activities across high-value payments and transformation initiatives Facilitate agile ceremonies and support delivery as a Scrum Master across cross-functional teams Gather, document, and translate business and technical requirements into actionable deliverables Support transformation programs across payment systems including cross-border transactions Collaborate with stakeholders to ensure alignment across business, technology, and operations What We’re Looking For Proven experience as a Business Analyst and/or Scrum Master within Banking or Payments knowledge of high-value payment systems and transaction flows Working knowledge of FEDwire, CHIPS, and ISO20022 (pacs.008, pacs.009) Experience delivering within agile environments and facilitating Scrum practices Ability to engage stakeholders and communicate requirements clearly across teams Experience building and managing strong client relationships to understand needs and deliver effective solutions. Bonus Points For Experience in payments transformation or modernization programs Exposure to cross-border payments and regulatory considerations Familiarity with financial messaging standards and payment processing systems Experience working with Tier 1 financial institutions Certification in Agile, Scrum, or Business Analysis d
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! About the Role Spend more time playing collection/simulation/RPG games than sleeping? If you obsessively check leaderboards, have opinions about gacha mechanics, and get genuinely excited by a well-timed live event - we want to talk. Join the Dragon City team as a Product Manager Intern and turn your love for games into real player insights and product impact. You'll work side by side with experienced PMs, learning how to analyse game performance, track market trends, and help shape the future of one of the world's most iconic dragon-collecting games. From digging into live-ops data to benchmarking the competition, this is your chance to see how a top free-to-play title is built, measured, and grown from the inside out. What You'll Do As a Product Manager Intern, you'll be right in the action, working alongside
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You'll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world's cloud security leader and our customers worldwide. We're looking for an experienced Sales Development Representative to join our Sales Development team in Japan. Reporting to the Senior Manager, Sales Development, you'll be responsible for: Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines Qualifying and scheduling well qualified appointments with main decision maker
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You'll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world's cloud security leader and our customers worldwide. We're looking for an experienced Sales Development Representative to join our Sales Development team in Japan. Reporting to the Senior Manager, Sales Development, you'll be responsible for: Researching and prospecting into organizations by emailing, calling, networking and other creative means to lead early stage pipelines Qualifying and scheduling well qualified appointments with main decision maker
About the Team DoorDash’s Global Governance, Risk and Compliance (GRC) team helps the business scale securely through practical risk-based decisions, reliable controls and clear accountability. Our third-party risk program protects the systems and data behind our marketplace across DoorDash, Wolt, and Deliveroo. About the Role We’re looking for a Third-Party Risk Management (TPRM) Manager to lead a technically rigorous global program and shape its AI-native future. You will own the vendor security risk lifecycle, lead complex assessments of integrations with our most critical systems and data, and develop a team that makes clear, evidence-based risk decisions. You will also set the vision and build practical agentic workflows that improve how we gather evidence, assess risk, and follow through on remediation. Reporting to the Global Head of GRC, you will serve as their US-based deputy and provide GRC leadership and escalation coverage during US business hours. You will directly manage TPRM analysts together with other US-based GRC team members assigned to your organization. This role combines hands-on technical judgment, program ownership and people leadership. You will be based in the United States, preferably within the Eastern or Central timezones, with core working hours aligned to US business needs and clear handoffs with global colleagues. What you will do Run the day-to-day TPRM program operations from vendor discovery and risk tiering through due diligence, onboarding, continuous monitoring, remediation and exit. Maintain a reliable vendor inventory, policies, assessment standards, and service levels across DoorDash, Wolt, and Deliveroo, covering cloud, SaaS, business process outsourcing (BPO), and other critical suppliers. Lead assessments of vendors connected to crown jewel systems, including identity platforms, production cloud, source code and CI/CD, and sensitive-data platforms. Examine architecture, data flows, permissions, and control evidence. Use st
For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities. For more information, visit www.sonicwall.com or follow us on X, LinkedIn , Facebook , and Instagram . About the Role We are looking for a hands-on Product Designer to join the Unified Management Portal desig n team and help shape the unified experience that powers our product portfolio. The Unified Management Portal consolidates SonicWall’s network, endpoint, email, and cloud security products into a single portal with shared SSO, navigation, and design system — a major product reset. This is a B2B, enterprise-grade product design role — not consumer. The designer will design for IT administrators, security analysts, network engineers, and managed service provider partners who manage security for organizations of every size, from SMBs to global enterprises. The work centers on density, configurability, scale, and operational reliability — not consumer-style minimalism or marketing surfaces. This is a builder’s role on a small, senior team. The designer will own design end to end for product areas with significant business impact, partner closely with Product and Engineering, and work in an AI-augmented design environment where Claude and other AI tools are part of the daily workflow. What You’ll Do Own end-to-end design for one or more Unified Management Portal product areas, from discovery and
SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: AI/ML Engineer Job Type: Full Time Location: Columbia, MD Clearance Requirement: TS/SCI, CI Poly Salary : Senior $215, SME $240K WHAT YOU’LL DO SIXGEN is actively seeking candidates to be part of a team that supports the United States Cyber Command (USCC). Our team is standing up USCYBERCOM’s AI Enterprise capability — the central hub that mission teams turn to when they want to move an AI solution from prototype to a secure, governed, enterprise-scale service. As a AI/ML Engineer on this team, you will design and integrate the models, agents, and AI workflows that run on that platform, with significant, visible impact on the mission of the USCC. What You'll Be Doing: Provide embedded operations support, capability integration, and rapid prototyping for AI/ML-enabled tools in support of our customer. Design and integrate LLM/agent orchestration workflows using agentic frameworks such as LangGraph, Agno, and the NVIDIA NeMo Agent Toolkit. Tune model gateway routing logic to select, evaluate, and optimize across multiple frontier and open-weight models for cost, performance, and mission fit. Develop and integrate RAG pipelines, vector databases, and memory services to give agents access to mission knowledge and context. Implement MCP (Model Context Protocol)-based tool-broker integrations so agents can safely and securely access enterprise tools and data. Evaluate, benchmark, and tune models and agent behaviors; build automated evaluation pipelines to track quality, safety, and performance over time. Partner with data scientists and mission analysts to
🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Dublin | 💶 €93,500 - €114,000 + Incentive Awards tied to your performance + benefits | Hear from the team ✨ ⭐ About the team: Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. We’re looking for a Credit Risk Manager to help drive the credit and growth strategy for our consumer lending products as we grow our business in Ireland. Our credit teams are part of our Credit Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for a million of registered users across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Fraud Specialist you'll join the FCP Operations team based in Copenhagen, reporting to the Fraud Team Lead, working to protect our customers and keep their money safe. What will you do? Monitor and analyse transactions to identify and act on suspicious activity before it causes harm. Handle fraud cases end-to-end — investigating, documenting, and resolving with care and precision. Collaborate with teams across Lunar to share insights and strengthen our fraud detection capabilities. Stay close to emerging fraud trends and financial crime typologies, applying what you learn in your day-to-day work. Balance security with a great customer experience, making sure protection never comes at the cost of usability. What are we looking for in you? Some experience with fraud, financial crime, or a related field — whether through work, studies, or a strong interest in the space. An analytical mindset with an eye for patterns and anomalies. Clear and structured communication skills — you can explain complex situations simply, both in writing and in conversation. Comfort working in a fast-moving environment where priorities can shift and no two cases are the same. Fluency in Danish or Swedish and English (both spoken and written). Benefits and perks 4 days in the office. We're a team that builds together, thinks together, and moves together. Showing up is part of how we work. State of the art equipment. The newest computer, monitor, mouse, and keyboard. We wa
Hands-On Data Engineering & Platform Leadership We don't need someone who just knows how a data warehouse should work. We need someone who's actually built one. Someone who can open the code, trace the data, understand what's broken, and know what needs fixing. Someone who's worked hands-on with Azure Data Lake, data warehousing, and Medallion Architecture (Bronze → Silver → Gold). Our architecture already exists. Your job is to find what's missing, fix what isn't working, and make the entire thing reliable. You need to be able to do two things exceptionally well. Understand the business. Take a high-level problem, challenge what doesn't make sense, and translate it into something engineers can actually build. Understand the engineering. Get into the code, understand the technical details, make the right architectural decisions, and explain them to someone who doesn't write code. You'll lead a small team of Data Engineers and a Data Analyst, but this is not a role where you simply delegate the technical work. You probably won't thrive here if: Your recent experience is mostly management or advisory work. You can design architecture but haven't built or debugged it yourself. You need detailed technical instructions before you can act. You can explain the technology but not why it matters to the business. You think your responsibility ends when the data reaches the warehouse. What success looks like Every source connects. Every layer works. Every team gets the data it needs. The numbers match. And AI can trust what's underneath. When someone asks, "Can we trust this data?" The answer is yes.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio as a Program Manager, Carrier Operations & Governance — a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem. About the job This isn't a role that inherits an existing playbook — it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor. In this role, you will bring together, understand, and implement the policies, processes, syste
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