Analytical Quality Assurance Director Jobs

The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional Services. As a Senior Product Manager on the IT GTM team, you will own the product strategy and roadmap for post-sales technology platforms, including CRM, Service Cloud, support operations, customer portals, AI-enabled support capabilities, and enterprise integrations. You will partner with business and engineering leaders to define product vision, prioritize investments, and deliver scalable solutions that improve customer and agent experiences, drive operational efficiency, and support business growth. We are looking to speak to candidates who are based in Palo Alto, New York City, Seattle, or Austin for our hybrid working model. Responsibilities Domain Expertise Proven experience modernizing Technical Support platforms, including workforce planning, workflow automation and optimization, customer and partner collaboration and i, and knowledge-sharing solutions Strong understanding of end-to-end support user journey, including case creation and management, omni-channel case routing, prioritization, system integrations, and AI-driven proactive customer engagement Extensive knowledge of integration patterns across Salesforce Sales Cloud, Service Cloud, external support portals, and analytics platforms to deliver seamless customer and agent experiences Broad understanding of the post-sales ecosystem spanning Professional Services, Technical Support, and Customer Success, with the ability to design solutions that optimize cross-functional workflows Understanding of expertise in customer and support agent journeys, support processes, and operational workflows, with a track record of leading large-scale digital transformations and delivering custom solutions that address complex business challenges Expertise in building and scaling technology solutions f

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Digital Platform Team The Digital Platform team is a global organization distributed across the US and India, responsible for the integration and infrastructure layer that connects Adobe Experience Cloud to the rest of Okta's marketing technology, and analytics stack. The team owns Adobe Experience Platform (AEP) architecture, data collection infrastructure, AEM platform services, and the integration portfolio — including the MCP server architecture, LLM provider integrations, and AI agent infrastructure that power AI-native marketing experiences across the company. The team partners closely with Marketing, IT, DevSecOps, and Adobe to extend platform capabilities, govern data, and deliver scalable AI-driven experiences to the GTM organization. The work is strategic and product-driven: anticipating capability gaps, evaluating new tools and integrations, and building the connective tissue that keeps the broader ecosystem unified and well-governed

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Principal Solutions Architect, Security Specialist at Elastic, you will bring deep expertise in SIEM solutions, security technologies, and consultative selling to support customers in securing their data and infrastructure. You will bring to bear your knowledge of vendor ecosystems, security architectures, and operational processes to help customers solve complex challenges, enhance incident response, and build modern, scalable security solutions. What You Will Be Doing: Architect next-generation security solutions: Design and implement innovative solutions using Elastic's latest advancements in AI, to help improve incident response Harness the power of the Elastic Security Solution to enable organizations to achieve their use case requirements and improve overall operational efficiency Deliver compelling proof-of-value (POV) projects: Showcase the value of Elastic Security’s detection, AI, and Incident Response capabilities, demonstrating the potential to improve the analyst experience and shorten the time it takes for an analyst to make an informed decision. Be a leader with a point of view and promote our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in SIEM and Analytics Ch

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, Global Mobility & Immigration is a strategic enabler of how we attract, deploy, and retain world-class talent globally. As Director, Global Mobility & Immigration, you will lead the strategy, operations, and evolution of Snowflake's global mobility and immigration programs. You will partner closely with People, Talent Acquisition, Legal, Tax, Finance, and business leaders to develop scalable solutions that support workforce growth, international hiring, employee mobility, and business expansion. This leader will play a key role in scaling Snowflake's global workforce by building programs that enable business growth while balancing employee experience, operational excellence, and compliance. This role requires a leader who can balance strategic thinking with operational excellence—building scalable programs while remaining closely connected to the day-to-day realities of supporting a global workforce. At Snowflake, we embrace AI as a force multiplier for how we work. We are seeking a forward-thinking leader who leverages AI-powered tools, automation, analytics, and emerging technologies to improve decision-making, increase operational efficiency, enhance the employee experience, and scale global programs. The ideal candidate is curious, adaptable, and e

At LAKE, thoughtful design extends beyond the sleepwear and daywear we create. It shapes the systems we build, the decisions we make, and the way information moves throughout the business. As Director, Enterprise Systems & Data , you will lead the continued development of the technology foundation that supports LAKE—bringing structure to complexity, strengthening the connections between our systems, and creating the visibility required to support a growing brand. This role sits at the intersection of technology, operations, and business strategy and will shape how information moves across LAKE, how our systems work together, and how we intentionally build for the future. You will serve as the steward of our enterprise technology ecosystem, with responsibility for NetSuite, systems integrations, data architecture, reporting infrastructure, and the technology decisions that support our brand vision. Who You Are You are equally comfortable discussing architecture with executives and solving technical problems yourself. You know how to evaluate tradeoffs, avoid unnecessary complexity, and build solutions that can withstand years of growth. You believe technology should create clarity, not complexity. You have a deep appreciation for systems that are elegant, maintainable, and built with intention. You enjoy autonomy and owning your impact to the business. What You'll Do Own the architecture and day-to-day health of LAKE's core enterprise systems, with NetSuite as the system of record. Own and maintain a multi-year technology roadmap aligned to business priorities. Define LAKE's data architecture strategy, including warehousing, reporting infrastructure, and the path toward scalable analytics. Lead and build middleware and integration architecture so workflows are structured, visible, and easy to maintain. Lead evaluation and selection of new technology platforms with rigor around integration complexity and long-term maintainability. Partner with cross-functiona

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Team Every business running on Stripe eventually asks the same questions: What's happening with my business? What does it mean for my company? How do I reconcile my books? And how do I get my Stripe data into my own systems and apps? This is all becoming even more important in the era of AI, where merchant’s agents need the right access to, and understanding of, Stripe’s data. The Data Products team exists to answer those questions — at any scale, for any business. We build the products that turn Stripe's rich transaction data into understanding and action: Sigma for deep SQL-powered analytics, Stripe Data Pipeline for delivering Stripe data directly into merchants' own warehouses and applications, and databases for surfacing the right insight, in context, right inside the Dashboard. Our users range from a founder running their first revenue report to an enterprise finance team reconciling millions of transactions across dozens of markets, to any agent working on a merchant’s behalf. What they all share is a need to trust their data, understand their business, and move fast. We make that possible. About the Role As the PM leading Data Products, you will own the product strategy and execution for Stripe's merchant-facing data portfolio — defining what it means for Stripe to be the best data platform for our merchants and agents. You'll set the direction across Sigma, SDP, and other data products, lead a team of PMs, and work closely with engineering, d

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a product marketing professional to drive positioning, adoption, and growth of Paytm’s EDC offerings across merchant segments. Key Responsibilities * Define product positioning, messaging, and go-to-market strategy for EDC products. * Work closely with product teams to translate features into clear merchant value propositions. * Drive launches, campaigns, and adoption strategies for new features and products. * Partner with sales and distribution teams to enable effective product storytelling * Use data and customer insights to refine messaging and improve conversion funnels. * Conduct market research and competitive analysis to identify differentiation opportunities. Ideal Candidate Profile * 4–5 years of experience in product marketing (fintech / SaaS / payments preferred). * Strong ability to simplify complex products into clear, compelling narratives. * Experience working with cross-functional teams (product, sales, analytics) * Data-driven mindset with strong execution capability * Strong communication and stakeholder management skills. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to de

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Engineering Team Our Data Engineering team is part of the Technology Data & Intelligence organization, on a mission to accelerate Okta’s scale and growth. We focus on building platforms and capabilities utilized across the organization by sales, marketing, engineering, finance, product, and operations. You will be part of a team performing detailed technical designs, development, and implementation of applications using cutting-edge technology stacks. The Senior Data Engineer Opportunity As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable solutions. This role involves collaborating with data engineers, analysts, scientists, and other engineers to ensure data availability, integrity, and security. You will play a critical role in preparing Okta for its AI-driven future by building stable data layers and partnering with Analytics Engineers to power our AI/ML systems. What you’ll be doing D

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on our Ads Platform team, you will architect and build foundational ads systems that are capable of reliably serving Roblox’s massive scale. You will drive performance improvements to our ads serving and delivery infrastructure, while expanding our systems to support a variety of new and immersive ads experiences. Your scope will span across multiple teams and require close collaboration with engineers across ML, backend, and analytics to shape the future of ads infrastructure at Roblox. This role is a great fit for you if you are proficient in managing large scale systems and data-driven applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our highly skilled and rapidly growing team and make a significant impact at Roblox. This position will report to our Senior Engineering Manager and require you to work onsite at our HQ in San Mateo, CA Tuesdays to Thursdays. You Will: Build and ship best-in-class Ads products used by hundreds of millions of users. Develop backend services that scale to billions of products and transactions. Be a tech lead and mentor junior engineers Self-organize and take ownership of projects

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is transforming the future of data and we are looking for a dynamic Manager, Technical Delivery to lead our Snowflake Professional Services team. As strategic experts in implementing the Snowflake platform, we engage with customers to optimise, accelerate, and drive meaningful business outcomes through cutting-edge technology solutions. As a Manager, Technical Delivery, you will lead teams executing complex migrations from legacy systems to the Snowflake platform. Your role will involve close collaboration with customers and system integrators to understand requirements, design robust migration strategies, and oversee seamless transitions. Your leadership will ensure that Snowflake is positioned as the premier solution in data warehousing and analytics, influencing both technical and executive stakeholders. AS A MANAGER, TECHNICAL DELIVERY AT SNOWFLAKE, YOU WILL: Lead and develop a team of Solutions Architects and Consultants, who serve as our Snowflake implementation, optimisation, development and delivery experts. • Mentor and manage a team of Snowflake Solutions Architects and Consultants helping them to develop their expertise Play an active role in sourcing and screening potential candidates and managing the interview process Be a technical expert on all aspe

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As part of WPP’s multi‑year Enterprise Technology transformation, the Global CRM Programme is a foundational capability underpinning client, commercial, and data‑driven growth. The consolidation of multiple CRM solutions into a single platform introduces significant systems integration and data complexity, including: diverse legacy systems and interfaces inconsistent client, revenue, and pipeline data, varying agency and market integration patterns A dedicated Systems & Data Integration Lead is required to: define a coherent integration and data strategy prevent point‑to‑point, market‑specific solutions ensure CRM becomes a trusted system of record enable scalable adoption of AI, analytics, and cross‑platform capabilities. The Systems & Data Integration Lead is accountable for defining and governing the integration and data landscape for WPP’s Global CRM Programme, which is consolidating multiple legacy CRM platforms into a single, enterprise‑wide Microsoft Dynamics–based solution. The role ensures the global CRM platform integrates effectively with the wider enterprise ecosy

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help consumers and small businesses with payments, commerce, and credit. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for an early-career Product Manager to join Paytm Lending. The role is about re-imagining how a lending business runs, from underwriting and risk to operations and customer journeys, using LLMs and AI agents. It is a hands-on role. You will dig into data, edge cases, and day-to-day operational problems to understand them from the ground up before designing solutions. We are looking for first-principles thinkers who enjoy building with LLMs and like going deep on real problems. Key Responsibilities - Identify workflows across lending (underwriting, risk, recon, operations, collections) where LLMs and agents can add value, and judge where they cannot. - Build and ship product solutions from prototype to production, working closely with engineering. - Dig into data, edge cases, and operational detail to understand problems at the root. - Partner with stakeholders across risk, operations, engineering, and business to align priorities and drive delivery. - Write clear product requirement documents and manage roadmaps and deliverables. - Use data to define hypotheses, run experiments (A/B), and track impact; use SQL or Excel to access and validate data independently. - Track key product and data metrics (OKRs and KPIs) and adjust strategy as needed. Requirements - Bachelor's degree in engineering, computer science and/or related field with MBA from top tier colleges. - 2 to 4 years of professional experience in product management, product analytics, or a similar role, with a strong customer-first mindset. - Genuine, hands-on experience building with LLMs.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Price Realization Strategy Manager - Enterprise & Account-Led Pricing About the job This is a high-impact role, critical to driving Twilio's pricing strategy and developing key pricing strategic decisions. Your work will directly contribute to accelerating Twilio's business growth while simplifying the purchasing experience for our customers. As the Principal Price Realization Strategy Manager - Enterprise & Account-Led Pricing , you will drive the pricing strategy, analytics, and operational execution for our enterprise and account-led monetization initiatives. Reporting directly to the Director of Price Realization Strategy, you will serve as a strategic leader responsible for shaping strategic pricing and discounting frameworks, build and design executive-facing dashboards, and optimizing revenue performance across our entire product portfolio. Responsibilities In this role, you’ll: Archi

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! What is waiting for you? At Zynga Turkey, we are proud to be the studio behind some of the most popular titles in our Plus portfolio, including 101 Okey Plus, Gin Rummy Plus, Spades Plus, and Backgammon Plus. These games have been enjoyed by tens of millions of players around the world and continue to shape the social gaming experience. We are now looking for an experienced Product Manager to join our team and directly contribute to the continued success and stability of our beloved titles. In this role, you will have the opportunity to shape the vision and roadmap of games enjoyed by millions of players every day, leveraging data, insights, and creativity to drive product strategy and growth. You will collaborate closely with cross-functional teams in design, engineering, and analytics to deliver world-class pl

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Liquidity Platform The Liquidity Platform provides cutting-edge technology that covers all aspects of crypto trading. We build low-latency connectivity to global crypto venues — across both CeFi and DeFi — strategy services for automated pricing and trading bots, high-frequency data capture and analysis, and state-of-the-art micro frontends for trading management. On top of this infrastructure, we build highly customized strategies to facilitate crypto liquidity. Our engineering teams own the full trading lifecycle, from venue connectivity and execution to strategy, data, risk, and analytics. Our risk solutions are independent of trading logic, decoupled by design, and connected to 20+ trading venues across spot, derivatives, and event-contract markets. If you are a strong technologist excited about the potential of crypto trading and fully-automated systematic trading, we should talk. About the Role We are hiring software engineers across the Liquidity Platform’s engineering teams. You will design, build, and operate the systems that price, execute, monitor, and safeguard our liquidity-providing business 24/7. You will work closely with liquidity managers, product managers, and desk developers — developing strategies, services, and infrastructure using in-hou