Api Support Engineer Jobs

Help ensure Intelligence Community analysts and mission operators have reliable, secure software they can depend on to make critical decisions and execute national security missions. Leidos is seeking a detail-oriented, mission-focused Mid-Level Test Engineer to support the Chinook program for an Intelligence Community (IC) customer. In this role, you'll help ensure mission-essential applications function as intended, deliver accurate information, and perform reliably when our customers need them most. By identifying defects before software reaches operational environments, you'll directly contribute to reducing mission risk, improving system reliability, and enabling intelligence professionals to execute their responsibilities with confidence. As an integral member of a collaborative Agile development team, you'll take a hands-on approach to software quality through manual functional testing, comprehensive test planning, detailed test procedure development, and API validation. You'll work closely with software developers, product owners, and mission stakeholders to translate requirements into effective test scenarios, uncover complex defects, and ensure new capabilities meet both functional requirements and operational expectations. If you're passionate about solving problems, enjoy digging into software to uncover issues others might miss, and want your work to directly support critical national security missions, this is an opportunity to make a meaningful impact. Position may be performed in the following locations below. Please note Gaithersburg, MD is the program’s primary work location. Gaithersburg, MD Alexandria, VA Chantilly, VA Englewood, CO St. Louis, MO <l

About the Role: We're looking for a Senior QA Engineer to drive quality across multiple concurrent projects, partnering closely with product and engineering to catch risks before they reach production. This role blends hands-on manual and automated testing with process ownership and mentorship of others. Specific responsibilities: Review and validate requirements and technical specifications; partner early with product managers and developers to define acceptance criteria and ensure testability Design and execute test cases covering functional, integration, regression, API, and end-to-end testing across web and mobile (Android/iOS) applications Write manual and automated tests; work with the Test Automation team to build and maintain automated test suites Log, track, and perform root cause analysis on defects through full resolution Document test results and provide observations on product quality and process improvements Establish and monitor QA KPIs; support and enhance test processes and reporting Manage testing efforts across multiple projects under tight deadlines with minimal supervision Mentor and support fellow QA Engineers Leverage AI-powered tools to improve test coverage, accelerate defect analysis, and support overall test efficiency [see note below] What you’ll need: Minimum of 7+ years of quality assurance experience Strong understanding of QA methodologies, defect lifecycle, and SDLC/STLC Experience with Agile software development methodologies Experience writing test cases in BDD/Gherkin syntax Hands-on experience with at least one test management tool (e.g., Jira/Xray, TestRail, Zephyr) Preferred Qualifications 2+ years building automated tests with Playwright and TypeScript Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins) Familiarity with AI-assisted testing tools (e.g., AI-generated test cases, code-assist tool

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Senior Software Engineer – Platform Operations based in Pune, India, who will play a key role in ensuring the reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem. This role requires a strong engineering mindset with the ability to troubleshoot complex technical issues, understand distributed data architectures, and collaborate across Engineering, Product, Analytics, and Customer-facing teams to deliver timely and effective solutions. As part of the Operations organization, you will work closely with Engineering to support production systems, improve operational processes, and drive platform stability. The ideal candidate is a self-motivated problem solver who is passionate about learning new technologies, improving system reliability, and delivering exceptional customer outcomes through engineering excellence. Serve as the engineering interface between Customer-facing teams, Analytics, Product, and Engineering organizations. Partner with Platform Support, Client Success, and other customer-facing teams to investigate and resolve complex platform-related issues. Analyze application, API, and data pipeline issues to identify root causes and drive timely resolution. Develop and standardize operational tools, and interfaces to support analytical and operational use cases. Monitor data pipeline executions, investigate failures, and implement corrective and pre

We build and run the inference engine behind every Perplexity query and deploy dozens of model architectures at scale with tight latency and cost budgets. Our stack is Rust, Python, CUDA, and CuTe DSL - and we need another engineer to join us. What you will work on Examples of real work the team does: New models support. Support transformer-based retrieval, text-generation, and multimodal models in our inference infrastructure, from weight loading, request scheduling and KV-cache management to support in API Gateway. GPU kernels migration to CuTe DSL. Port our in-house CUDA kernels to NVIDIA's CuTe DSL so they run on GB200 today and are portable to Vera Rubin racks tomorrow. Rust-native serving runtime. Develop our internal Rust-based inference server to solve all Python pains and keep up with rapidly growing traffic. Performance optimisation. Profile and fix bottlenecks from network ingress through continuous batching and GPU kernel interleaving. Reliability and observability. Build dashboards, alerts, and automated remediation so we catch regressions before users do. Respond to and learn from production incidents. Who we're looking for Deep experience with GPU programming and performance work (CUDA, Triton, CUTLASS, or similar). Any other deep systems programming experience is a plus. You understand modern LLM architectures and are able to bring them up reliably in a production environment. You've built and operated production distributed systems under real load - ideally performance-critical ones. Comfortable working across languages and layers: Rust for the serving runtime, Python for model code, CUDA/CuteDSL for kernels. You own problems end-to-end. You can read a research paper on Monday, write a kernel on Wednesday, and debug a production incident on Friday. Self-directed. You do well in fast-moving environments where the path forward isn't laid out for you. Good if you touched any of ML compilers and framework internals: PyTorch internals, torch.compile, cus

We are looking for an AI Inference Engineer to join our growing team. We build and run the inference engine behind every Perplexity query and deploy dozens of model architectures at scale with tight latency and cost budgets. Our stack is Rust, Python, CUDA, and CuTe DSL. Responsibilities: New models support. Support transformer-based retrieval, text-generation, and multimodal models in our inference infrastructure, from weight loading, request scheduling and KV-cache management to support in API Gateway. GPU kernels migration to CuTe DSL. Port our in-house CUDA kernels to NVIDIA's CuTe DSL so they run on GB200 today and are portable to Vera Rubin racks tomorrow. Rust-native serving runtime. Develop our internal Rust-based inference server to solve all Python pains and keep up with rapidly growing traffic. Performance optimisation. Profile and fix bottlenecks from network ingress through continuous batching and GPU kernels interleaving. Reliability and observability. Build dashboards, alerts, and automated remediation so we catch regressions before users do. Respond to and learn from production incidents. Who we're looking for: Deep experience with GPU programming and performance work (CUDA, Triton, CUTLASS, or similar). Any other deep systems programming experience is a plus. You understand modern LLM architectures and are able to bring them up reliably in a production environment. You've built and operated production distributed systems under real load - ideally performance-critical ones. Comfortable working across languages and layers: Rust for the serving runtime, Python for model code, CUDA/CuteDSL for kernels. You own problems end-to-end. You can read a research paper on Monday, write a kernel on Wednesday, and debug a production incident on Friday. Self-directed. You do well in fast-moving environments where the path forward isn't laid out for you. Nice-to-have: ML compilers and framework internals: PyTorch internals, torch.compile, custom operators. Distribut

P-78 While candidates in the listed locations are encouraged for this role, candidates in other locations will be considered. At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Senior Software Engineer on the Infrastructure teams, you will build scalable systems to power the Databricks platform, making it the de-facto platform for running Big Data and AI workloads. You will build and extend the Databricks infrastructure platform, which includes multi-cloud systems and services for managing thousands of Kubernetes clusters at scale, storing petabytes of data, highly scalable and distributed API gateways, rate limiting framework, network security and encryption, developer tools and infrastructure (we use Bazel), testing frameworks, and scalable CI/CD framework among many others. The impact you will have: Build and extend components of the core Databricks infrastructure Architect multi-cloud systems and abstractions to allow the Databricks product to run on top of existing Cloud providers Improve software development workflows for engineering and operational efficiency. Use our own data and AI platform (yes!) to analyze build and test logs and metrics to identify areas for improvement. Develop automated build, test, and release infrastructures. Set and uphold the standard for engineering processes to support high-quality engineering, including style and code checking, test harness

Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! Position Summary We are looking for a motivated Software Engineer to support and help build the technology that powers bswift’s contact center operations. In this role, you will work across telephony and IVR scripting, digital chat, API integrations, Salesforce integrations, and bswift applications, including the CSR portal, to help ensure reliable and seamless client service operations. You will develop and maintain NICE ACD and Digital Chat scripts, contribute to application development, API integrations, and data queries across multiple systems, and collaborate closely with the Telephony, Development, Salesforce, and Workforce Management (WFM) teams under the guidance of the Technical Lead. Roles and Responsibilities IVR & Digital Chat Script Development Develop and maintain client-specific IVR and Digital Chat scripts on the NICE platform or an equivalent telephony platform, including skill setup and Copilot/agent-assist configurations. Write, maintain, and troubleshoot script-level API integrations using JSON payloads and RESTful

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Knowledge Systems Manager We're looking for a technically capable Knowledge Systems Manager to build, administer and evolve our knowledge management ecosystem on Zendesk. This is a hands-on role: you'll build tools and apps directly on the platform, work alongside engineers on integrations and UX, and take ownership of authentication and API-level troubleshooting, while also maintaining the knowledge base and the documentation that keeps it useful. You'll work closely with Product, Engineering and Support to make self-service, search and AI-assisted knowledge experiences genuinely work. Key Responsibilities Zendesk Platform Development Design, build and maintain custom applications on Zendesk App Builder (e.g. dashboards, content management tooling, publishing workflows). Own configuration of Zendesk Guide: themes, article templates, content presentation and publishing workflows. Work directly with developers/engineers on Zendesk UX and UI translating requirements into technical specs and reviewing implementation. Support and extend AI and automation features within Zendesk. APIs, Authentication &

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to craft delightful experiences for developers of all levels onboarding and working with MongoDB. We're looking for a Software Engineer to join our growing team, building tooling to automate infrastructure on any cloud and developing MongoDB integrations that seamlessly integrate into partner frameworks or solutions. As part of the team, you will propose, design, build and support product features supporting integrations such as AWS Cloud Formation & AWS CDK, Terraform & Vault. You will build our next generation Atlas SDK for an expanding set of languages. Automation & DevOps is at our core, with the number of Integrations & SDKs continuing to grow. You will be part of building a platform that allows our team to scale with that growth. We are looking for passionate, intrinsically-motivated software engineers who consistently work to grow their skills and want to take their careers to the next level. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . We are looking to speak to candidates who are based in Dublin for our hybrid working model. What will you do? Propose, design, implement and support product features for MongoDB Atlas DevOps & SDK tooling, such as MongoDB Atlas Cloud Formation Resources , MongoDB Atlas Terraform Provider & MongoDB Atlas Go SDK Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Golang (primary),

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to create delightful experiences that bring developers along on the journey from eager beginner to sophisticated MongoDB expert! As part of our team in APIx, you will be responsible for improving & extending our API platform & downstream tooling, such as the Atlas CLI . Our mission is to help Atlas customers automate their workloads easily through APIs & support internal teams contributing to the API. We are looking for passionate, intrinsically-motivated software engineers who lead by example, raise the bar for those around them, and want to make a broad impact. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . This role can be based in our Dublin office or remotely within Ireland. What will you do? Propose, design, implement and support product features for the MongoDB Atlas API Platform & MongoDB Atlas DevTools, such as AtlasCLI Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Java, Go, Python & Javascript/Typescript Design and develop software integration components utilizing MongoDB’s technology (i.e. database, mobile, search, etc.) in larger contexts and integrate into partner frameworks or solutions Mentor and provide technical guidance to other engineers through code and design reviews, pairing, and knowledge sharing Lead sophisticated projects end to end, breaking large efforts into incrementally shippable deliverables Investi

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to create delightful experiences that bring developers along on the journey from eager beginner to sophisticated MongoDB expert! As part of our team in APIx, you will be responsible for improving & extending our API platform & downstream tooling, such as the Atlas CLI . Our mission is to help Atlas customers automate their workloads easily through APIs & support internal teams contributing to the API. We are looking for passionate, intrinsically-motivated software engineers who lead by example, raise the bar for those around them, and want to make a broad impact. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . This role can be based in our Dublin office or remotely within Ireland. What will you do? Propose, design, implement and support product features for the MongoDB Atlas API Platform & MongoDB Atlas DevTools, such as AtlasCLI Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Java, Go, Python & Javascript/Typescript Design and develop software integration components utilizing MongoDB’s technology (i.e. database, mobile, search, etc.) in larger contexts and integrate into partner frameworks or solutions Mentor and provide technical guidance to other engineers through code and design reviews, pairing, and knowledge sharing Lead sophisticated projects end to end, breaking large efforts into incrementally shippable deliverables Investi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies (from the world’s largest enterprises to the most ambitious startups) use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe is one of the fastest growing technology companies in the world, and we’re scaling in every dimension: users, revenue, people, technology, processes, and more. The API Platform team is building the systems that support Stripe’s API. We’re looking for people passionate about distilling complexity across a breadth of problems, caring deeply about both our infrastructure and the experience of using our platform. We are major contributors to the latency, reliability, and efficiency of Stripe’s API, and you’ll be responsible for ensuring we maintain a reliable and secure platform. What you’ll do The API Platform is a unique environment where you’ll be working on the business-critical infrastructure and constructs that are behind Stripe’s products. This team owns the backbone that powers Stripe’s APIs, Developer, and User Experiences. If making systems efficient, scalable, and reliable in a highly fast-paced environment is your bread and butter, then this job is for you. Responsibilities Lead technical delivery and innovation for a team of talented engineers with a wide breadth of mission-critical ownership Lead technical vision for core code across Stripe APIs and webhooks, used by all developers at Stripe. Focus on efficiency, usability, and product partner happiness. Lead technical vision for deep infrastructure challenges across complex systems, ensuring best-in-class scaling, reliability, and efficiency. Coach a team of talented engi

About the Team Our team brings OpenAI’s most capable technology to the world through our developer platform: the OpenAI API. As the leading AI development platform, our API is used by millions of developers and the majority of enterprises around the world, and powers the majority of AI applications that you may use on a daily basis. The platform supports everything from simple model calls to stateful, multimodal, tool-using applications through the Responses API, Agents SDK, Realtime API, and more. Our SDKs turn that fast-moving platform into reliable, idiomatic developer experiences across languages. About the Role We are looking for a software engineer to help build the official SDKs that power the OpenAI API. Currently offered in Python, Node.js, Golang, Java, and Ruby – our SDKs are some of the most popular in the world. You will help shape the developer experience for all new API features, as well as all future versions of our APIs. We’re looking for engineers who are deeply immersed in AI-native development: people who actively build with Codex and other coding agents, have developed agentic applications or developer tools, and bring strong, experience-backed opinions about OpenAI’s APIs. You’ll pair that firsthand product intuition with meticulous SDK design to improve how developers build with our platform. Prior experience building SDKs is lovely, but not absolutely necessary. In this role, you will: Define and implement the SDK experience for all new API features, as well as all future versions of our API. Build and experiment with agentic applications, developer tools, and coding-agent workflows using Codex and OpenAI’s APIs, translating firsthand experience into better SDK abstractions, API ergonomics, and developer experiences. Build and maintain our systems to make SDK maintenance and generation streamlined and automated. Contribute to our SDK strategy and roadmap, including which languages to support and what features to support. Collaborate closely w

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is seeking an exceptional Senior Staff Software Engineer to join the Claude Developer Platform team and serve as the senior-most individual contributor across API Engineering. Since launch, the Claude API has seen rapid growth and adoption by companies of all sizes to build AI applications with our industry-leading models. The API serves as the primary channel for safely and broadly distributing AI's benefits across all sectors of the economy. This role sets the technical direction for the systems that make Claude accessible to developers, enterprises, and partners at scale. You will operate at the intersection of technical strategy and execution, partnering closely with Research, Inference, Platform, Infrastructure, and Safeguards to ensure the Claude API is reliable, capable, and positioned to grow with Anthropic's ambitions. This is a high-agency role that spans all API Engineering teams: API Core owns the foundational reliability and performance of the Claude API; API Capabilities ships frontier model capabilities—vision, tool use, computer use—directly to developers; API Knowledge builds retrieval and grounding systems that let Claude reason over external data; API Distributability ensures Claude reaches customers wherever they need it, with the enterprise-ready infrastructure to support it; and API Agents builds the infrastructure for long-horizon agentic workflows in production. Responsibilities Define and drive multi-year technical strategy for the Claude API, setting direction across API Core, Capabilities, Knowledge, Distributability, and Agents. Identify and personally lead the highest-complexity, h

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a