Api Support Engineer Jobs

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for a customer-obsessed software engineer to come ship with us. You’ll own features like multi-node training and products like serverless reinforcement learning (RL) from conception to MVP (and from MVP to GA!). You’ll work through the stack, architecting solutions from API and UI down to our infrastructure layer. You’ll fine tune models yourself to develop an understanding of user workflows. You’ll work closely with research engineers leveraging state-of-the-art training techniques to build experiences that accelerate model development and solve for real pain points. If you’re excited to dive deep into the training, let’s talk! THE PRODUCT Take a look at what we’ve built so far: Overview of the product so far Training docs overview Story of the Training product Research we've done EXAMPLE INITIATIVES Checkpointing Pipeline: Our checkpointing pipeline starts with automated checkpointing, a feature that ensures that versions of models created during training are automatically backed up to the cloud. Users are able to then deploy checkpoints seamlessly into inference servers, providing point-and-click integrations into inference frameworks like vLLM and Baseten’s Inference Stack. This enables customers to quickly evaluate the performance of their checkpoints with real traffic. Multinode training: Multinode training enables customers to easily run training jobs across multiple compute nodes, enabling

About the Team The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams. About the Role As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact. You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value. You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations. In this role, you will: Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospect

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. About the team We are looking for a talented Quality Assurance Engineer who has a passion for software and quality. This individual will work closely with engineers and the product team to review new features as well as develop and execute test scenarios which will help improve the quality of our software for Binance Wallet. You will also help the QA team become more efficient by contributing to writing automated tests for our mobile/web/browser extension apps. Responsibilities Responsible for the quality assurance of Binance Wallet products Testing activities; estimation, prioritization, test script creation and execution Mobile, browser extension and API testing Contributing to writing Automation or Manual tests Requirements Interested in Quality Assurance (QA) work and familiar with testing theories and methodologies Have an strong interest and good understanding of crypto and blockchain Good communication and collaboration skills with a willingness to learn Solid with coding, and reading/understanding code Why Binance • Shape the future with the world’s leading blockchain ecosystem • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle unique, fast-paced projects with autono

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir builds applications that help customers organize, understand, and make decisions based on their data. Because these applications serve different roles within an organization's workflow, users frequently have multiple applications open at once, and expect them to work together seamlessly. While backend services handle much of this coordination, delivering a truly fast and responsive experience requires applications to also directly interact with each other through client-side frameworks running in the browser. Building these frameworks is uniquely challenging: every Palantir application plays a distinct role and has its own set of first-class UX concepts, yet the frameworks need to integrate cleanly into all of them. Success requires both strong API design skills and a keen eye for user experience. The frontend frameworks our team builds serve a variety of functions across Palantir's application ecosystem. Some frameworks integrate deeply with the Palantir Ontology—a foundational layer that provides a schema for defining objects and relationships between them. These frameworks enable real-time data synchronization across applications: for example, when a user selects an Ontology object on a map, data plots in a different application instantly update to show that object's properties. Other frameworks operate independently of the Ontology: for example, one framework allows applications to define custom behaviors that can be invoked by other applications or even by AI agents, giving them the flexibility to expose arbitrary functionality across the platform. Core Responsibilities As a software engineer on this team, you'll work with these cross-ap

Full Stack Javascript Developer Particle41 is seeking a talented and versatile Full Stack Developer to join our innovative team. As a Full Stack Developer, you will play a key role in designing, developing, and maintaining end-to-end software solutions that meet our clients' needs. You will work on both front-end and back-end technologies, collaborating with cross-functional teams to deliver high-quality products. This is an exciting opportunity to have an impact on projects and grow your skills in a supportive and dynamic environment. In This Role, You Will: Software Development Develop and maintain web applications using front-end technologies Experience or knowledge in backend technology will be an advantage. Design responsive and user-friendly interfaces using modern JavaScript/TypeScript frameworks such as NextJS, React.js or Angular and front-end CSS frameworks like Tailwind and Bootstrap Create RESTful, GraphQL APIs to enable communication between backend and front-end applications. Write clear and concise documentation for APIs, including usage guides and code examples, to facilitate integration by internal and external developers. Basic understanding of Open API specifications. Write clean, efficient, and well-documented code following industry best practices and coding standards. Strong understanding of the Node.js ecosystem and architecture and integrations with popular third-party libraries. Implement API authentication and authorization mechanisms, such as OAuth, JWT, or API keys, to ensure data security and privacy. Requirements Gathering and Analysis Collaborate with designers, product managers, and other stakeholders to gather requirements and translate them into technical solutions. Participate in requirement analysis sessions to understand business needs and user requirements. Provide technical insights and recommendations during the requirements-gathering process. Agile Development Participate in Agile development processes, including sprint

Autonomous vehicles have some of the largest, most complex software ever shipped in a safety-critical environment. Solving that problem is one of the most exciting technical challenges of our lifetime. Zoox is seeking a highly motivated System Test Engineer to be a technical contributor supporting the System Integration and Validation team. You will be leading the integration and validation of cloud and operational elements to ensure the product meets safety, customer needs, and milestone readiness. You will be responsible for designing and developing test efforts at the highest level of integration, including feature validation, functional, and regression testing, toward the successful execution and reporting of these efforts. In this role, you will: Develop test plans and test cases that are abstracted to the highest level of integration Focus on automating testing utilizing internal Hardware in the Loop (HIL) and Software in the Loop (SIL) assets Review data, collect metrics, and provide quantitative evidence to report on milestone readiness Analyze vehicle logs and test data using in-house tools to trace failures for root cause analysis, documentation, and communication Support the defect management process from recognition to resolution Qualifications: Bachelor’s or Master’s degree in Computer Science, Aerospace Engineering, Electrical Engineering, or STEM-related field 3+ years of industry experience in testing complex systems (integration of cloud tools, cloud and cloud networking, mobile applications, application UI, and operational workflows) Experience with designing, developing, and executing test methodologies that scale across multiple teams Strong software development experience with high-level language (e.g. Python, Pytest, REST API), along with version control systems (e.g Git) Integrated systems troubleshooting experience Bonus Qualifications: Expe

Overview Role: Product Engineer Lead 5 days a week in NYC HQ Base salary: $180k-$300k Equity: Competitive Initial Equity Package + refreshers 4+ Years of Experience About Pillar Pillar is building the next-generation commodity risk management stack for the $10T physical economy. We combine real-time marketdata with AI-powered exposure modeling and automated trade generation to arm operators with precise protection from volatility. From instant execution to continuous monitoring, alerts, and recommendations, Pillar turns complex market risk into a fully managed, always-on hedging engine. We were founded in 2023 by the youngest macro market-maker at Barclays and a trading systems engineer at Coinbase, and have raised over $20M in capital from Andreesen Horowitz (a16z), Crucible Capital, Neo, DST Global and more. What You’ll Do Own core product features end-to-end — from concept and architecture to shipping, iteration, and scaling Architect and build high-performance UIs that render automated hedge recommendations, track open positions, and show real time marketdata Lead the rebuild and evolution of product architecture across the stack—including UI foundations and backend APIs—to enable speed, reliability, and scale Work directly with founders, and customers to define product direction and translate complex risk workflows into intuitive experiences Lead the development of AI-enabled features, integrating LLMs and model-driven insights into mission-critical operator workflows Drive engineering best practices, mentor other engineers, and help shape Pillar’s product and technical culture What We are Looking For Product Ownership: You have a proven track record of building products and leading 0 → 1 initiatives Full Stack Experience: A strong background in React/Typescript and familiarity with NextJS, and in building complex, performant UIs. Comfortable working across the stack, including back-end API’s and integrations, but with a bias towards front-end AI-Enabled Produc

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons all while shaping the future of connectivity. Responsibilities Design and develop secure cloud-based services. Integrate designs with larger software systems. Coworker with cloud architect, backend, and frontend developer. Positive attitude and a strong commitment to delivering quality work. Requirements 3+ years of experience with developing cloud services. 3+ years of experience with Java is required. Experience with AWS cloud services. Experience with Linux and Docker environments. Have basic knowledge of webRTC, WebSocket, and MQTT. Have experience with developing RESTful API. Familiarity with the Agile software development processes. Ability to work independently within a high-talent team. Self-starter willing to learn a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly skilled and experienced Engineering Manager to join our Engine UI team. In this role, you will be responsible for leading the development of our state-of-the-art game engine, building out User Interface capabilities across all of Roblox. No matter the platform, be it mobile, desktop or consoles, you will help enable our game developers to unlock, accelerate, and promote the creation of high quality, performant UI that empowers meaningful interaction. You Will: Lead the development on our C++ engine code that powers the foundational UI features in the world’s most popular games, as well as the Roblox App and Roblox Studio Take lead in authoring and reviewing API proposals to expose UI capability to Luau; our fast, Lua-derived scripting language that powers user-generated creation Manage Senior Engineers and provide technical guidance Work closely with our game developer community to help achieve their creative vision Have fun learning about what makes Roblox an amazing platform and place to work, while supplying to industry leading technologies You have: 8+ years of professional development experience and 5+ years of management experience Fluent programmin

HackerRank helps companies like NVIDIA, Amazon, and Microsoft hire and upskill the next generation of developers based on skills, not pedigree. Our platform is trusted by over 2,500 of the world’s most innovative companies to build strong engineering teams ready for what’s next. Software has entered an era where humans and AI build side by side. As this shift accelerates, the definition of strong technical talent is changing. We give companies better ways to identify and invest in next-generation skills. People at HackerRank care deeply about the impact of their work and sweat the small details so our customers can be wildly successful with products they genuinely love to use. We move with urgency and believe great outcomes come from high standards. About the role We’re looking for a Forward Deployed Engineer (FDE) to work onsite with our customers, serving as the primary technical presence in customer engagements, leading pilots, demos, and supporting customer evaluation and successful adoption. This role blends deep customer engagement with technical execution. What you will do Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers. Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions. Keep customer projects on track through disciplined execution and proactive updates. Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank’s customer experience. Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer. Who you are A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python). Confident leading conversations onsite with

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are seeking a strong Senior Full-Stack Engineer to help us build, scale, and refine our rapidly growing product. The ideal candidate is deeply grounded in software engineering best practices and experienced in developing and scaling modern web applications end-to-end. You will work across the stack—from React/TypeScript frontends to Python-based backends—while integrating with LLMs and machine learning systems. You will solve complex challenges in scalability, reliability, and product experience while owning significant product areas in a fast-paced environment. What You’ll Do Own major full-stack product areas , driving features from design through production deployment. Build modern frontend experiences using React and TypeScript, ensuring performance, usability, and responsiveness. Develop reliable backend services in Python, working with distributed systems, data pipelines, and ML/LLM components. Integrate with LLMs, vector databases, and AI infrastructure to power intelligent product experiences. Deliver experiments and new features quickly , maintaining high quality and tight feedback loops with customers. Collaborate across product, ML, and infrastructure teams to shape the direction of Scale GP. Adapt quickly —learning new technologies, frameworks, and tools as needed across the stack. Ideal Experience 5+ years of full-time engineering experience , post-graduation. Strong experience developing full-stack applications using React, TypeScript, and Python . Experience scaling or shipping products at high-growth startups . Familiarity with LLMs, vector databases, embeddings, or other modern AI tooling (tinkering or production experience welcome). Proficiency with SQL and modern API development. Experience with Kubernetes , containerization, and microservice architectures. Experience working with at leas

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role You are the person a customer calls when their Elasticsearch platform is the problem, or when they need one designed properly the first time. That means you decide the shape of a cluster and then defend that decision — node topology, shard strategy, data tiers, lifecycle and retention — with the sizing arithmetic to back it up. It also means you can follow a performance problem beyond Elastic itself. We need someone whose instinct is to look down the stack and sideways to whatever else shares the infrastructure, rather than stopping at the cluster API. What You Will Be Doing Design and build Elasticsearch platforms for customers across self-managed, orchestrated and managed deployments, including air-gapped and regulated environments Own sizing and capacity planning as a derivation from workload characteristics — ingest rate, document shape, retention, query concurrency, growth — validated by benchmark rather than estimated from a form Run health checks and remediation on production estates, and redesign sharding, mapping and index strategies where the original design no longer holds Lead major-version upgrades, snapshot and disaster recovery strategy, and multi-cluster architectures Diagnose performance problems across the full stack — Elastic, the JVM, the operating system, storage and network — and across adjacent systems in t