Applications Support Sr Analyst Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Identity Governance Team Okta Identity Governance (OIG) is Okta's Identity Governance and Administration solution, responsible for some of the most critical and visible workflows in enterprise identity: how people request access, how approvers grant it, how entitlements are enforced, and how organizations prove to auditors that only the right people have the right access. OIG is the leading contributor to Okta's new product bookings, and it runs inside some of the largest enterprises in the world — the kind of accounts where a single tenant carries hundreds of thousands of identities across thousands of applications. OIG currently supports some AI/ML based features and plans major expansion into the Agentic use cases. The Engineering Manager (Governance Intelligence) Opportunity As a manager on the OIG (Governance Intelligence) team, your mission is to adapt the OIG product to the needs of the government customers. In this role, you will actively design, build, and maintain both robust backend services and intuitive frontend interfaces. This role requires deep expertise in distributed systems and a commitment to AI-native engineering as our standard. You will rethink backend design, validation, and delivery through AI-augmented workflows, ensuring our platform provides secure, interoperable, and scalable access—enforcing the principle of least privilege for every aspect of the product. What You'll Be Doing Lead and grow a team of ML ex

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Engineer (Federal) Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Identity Governance Team Okta Identity Governance (OIG) is Okta's Identity Governance and Administration solution, responsible for some of the most critical and visible workflows in enterprise identity: how people request access, how approvers grant it, how entitlements are enforced, and how organizations prove to auditors that only the right people have the right access. OIG is the leading contributor to Okta's new product bookings, and it runs inside some of the largest enterprises in the world — the kind of accounts where a single tenant carries hundreds of thousands of identities across thousands of applications. OIG currently supports high-compliance public sector workloads and plans to expand our footprint to support the most secure, highly classified environments in government. The Senior Software Engineer (Federal) Opportunity As a Senior Fullstack Engineer on the OIG (Federal) team, your mission

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Okta Research & Design (ORD) Jira Owner & Administrator , nested within the Technical Program Management (TPM) organization, you will define and execute the strategy for how ORD plans, tracks, and reports on engineering work within the full toolchain of Atlassian Jira, Jira Advanced Roadmaps (Plans), Confluence, Rovo, and AI integrations. In this role, you act as a critical bridge between product & technical leadership, agile teams, and cross-functional business units — translating methodology, best practices, and process frameworks into practical workflow improvements that accelerate delivery and reduce manual overhead for a 1,000+ person engineering, product, and design organization. By optimizing tooling configurations, automating reporting, and eliminating fragmented management processes, you will directly accelerate ORD’s developer velocity and strengthen operational efficiency. Core Responsibilities 1. Platform Ownership & Strategic Tooling Direction Strategic Vision: Define, implement, govern an AI-led strategy for utilizing Jira for product planning, tracking, and reporting tooling that supports end-to-end portfolio tracking from high-level corporate objectives down to sprint-level stories. E2E Ecosystem Management: Complete ORD ownership of the toolchain (Jira, Jira advanced Roadmaps, AI integrations, Confluence), overseeing architecture, schema updates, workflow management, screen/notification schemes, cu

About the Team The ChatGPT organization at OpenAI supports our mission by building products that bring cutting-edge AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language. Recent advances in our multimodal models have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering, unlocking entirely new creative and professional workflows. We work at the intersection of research and product, partnering closely with researchers, designers, product managers, and platform engineers to bring state-of-the-art image generation capabilities to life across ChatGPT and our mobile applications. Millions of users rely on these experiences every day to create, communicate, learn, and build. About the Role We are seeking an experienced Android Software Engineer to build and improve image generation experiences within the ChatGPT Android app. You will help define how users create, edit, and interact with visual content powered by the latest multimodal AI models. This is an opportunity to work on a highly visible product area, translating cutting-edge AI capabilities into intuitive, performant, and delightful mobile experiences used by millions around the world. ChatGPT's Android app already enables users to generate and transform images directly from their devices, and we're just getting started. In this role, you will: Build and ship new Android features that power image generation and image editing experiences. Create intuitive user experiences that make advanced AI capabilities feel seamless and accessible. Collaborate closely with Product, Design, Research, and Engineering teams to bring new multimodal capabilities to production. Drive improvements in app performance, reliability, architecture, testing, and developer tooling. Optimize media-heavy workfl

About the Team The Applications Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. You’ll join the team responsible for running the core infrastructure that supports products like ChatGPT and the API. The systems we support include our kubernetes clusters, infrastructure deployment, our networking stack, cloud abstractions, and more. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role The cloud infrastructure team builds and maintains infrastructure abstractions allowing OpenAI to ship products quickly and scalably. In this role, you will: Design and build the development and production platforms that power our products, enabling reliability and security at scale Ensure our infrastructure can scale to the next order of magnitude Help create a diverse, equitable, and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group think Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed. You might thrive in this role if you: Have 5+ years building core infrastructure Have experience operating orchestration systems such as Kubernetes at scale Have experience building abstractions over cloud platforms Take pride in building and operating scalable, reliable, secure systems Are comfortable with ambiguity and rapid change About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and

Software Product Security Engineer Description - This role supports the development and maintenance of secure software products under the guidance of senior engineers. The position focuses on learning software engineering and security best practices while contributing to the design, implementation, testing, and maintenance of desktop, web, and cloud-based applications and services. Key Responsibilities Assist in developing, testing, and maintaining software applications and security solutions. Participate in software development activities including coding, debugging, testing, and integration. Support the development and maintenance of Windows desktop applications and services. Assist in developing and maintaining web applications, APIs, and cloud-connected services. Troubleshoot software issues with guidance from senior team members. Write clean, maintainable, and well-documented code. Create and execute unit tests to verify software functionality and reliability. Participate in code reviews and learn software development best practices. Contribute to Agile ceremonies, sprint planning, and team activities. Learn and apply secure coding and software security principles. Support the deployment, monitoring, and maintenance of cloud-based applications and services. Collaborate with cross-functional teams to deliver end-to-end software solutions. Support product release and maintenance activities. Education & Experience Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related discipline. 0-2 years of software development experience. <li

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments. The team supports the MongoDB ecosystem—including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments. We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others. Location and working model This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office. Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Per

About the Team OpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale. About the Role You will be a Senior iOS engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable iOS foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale. In this role, you will: Build and ship new experiences on iOS that showcase the power of AI. Optimize app performance, reliability, and responsiveness at global scale. Design and maintain shared iOS frameworks and primitives for account, trust, and commerce flows that are used across OpenAI’s mobile apps. Establish robust testing frameworks and refine app architecture for long-term maintainability. Collaborate with product, design, research, and backend teams to deliver high-impact features. Provide technical leadership to shape the future of OpenAI’s iOS platform. You might thrive in this role if you: Have 4+ years of professional software engineering experience. Hav

About the Team OpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale. About the Role You will be a Senior Android engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable Android foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale. You might thrive in this role if you: Have 4+ years of professional software engineering experience. Have a proven track record of building high-quality Android applications in production. Are fluent in Kotlin (and/or Java) and familiar with Android development tools and architecture components. Prioritize performance, security, and user experience in mobile development. Enjoy working cross-functionally to bring ambitious product ideas to life. Care deeply about performance, security, and user experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC). The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Specialist at Scott AFB, IL. This position requires U.S. citizenship and an active Secret clearance to start. Primary Responsibilities: Responsible for assisting with the following duties: Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications. Monitor network events and element management failures in real-time on a 24x7x365 basis. Perform IP network support to include configuration of routers, switches, firewalls and voice equipment. Perform IP satellite modem support to include configuration and issue of option/boot/RSP files. Remotely access and de-access customers into the IP/SATCOM networks Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues. Verify equipment is operating in the baseline configuration. Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA). Basic Qualifications: Must have DoD-8570 IAT Level 2 baseline certification (Security&#43; CE, or equivalent) at s

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, talent, experts, and organizations that help people understand and use AI in meaningful ways. We work closely with teams across OpenAI to develop thoughtful partnerships and programs grounded in trust, usefulness, cultural relevance, and measurable impact. Our focus extends beyond promoting individual product features. We aim to help partners discover valuable applications of AI, share credible insights with their communities, and create lasting value for both OpenAI and the people we work with. About the Role We are seeking a Scaled Partnerships Manager to own the agency relationships and operating systems that enable OpenAI to work with influencers and creators at scale. This person will manage key creator marketing agencies and platforms, establish clear standards for selection, pricing, deliverables, brand safety, execution, and measurement, and ensure our programs are both culturally credible and operationally rigorous. You will translate go-to-market priorities into repeatable creator programs across a mix of micro, mid-tier, and larger creators. You will be accountable for the full agency and campaign lifecycle, from annual planning and briefing through execution, paid amplification, reporting, optimization, and post-program learning. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In This Role, You Will Lead scaled creator marketing programs aligned to business priorities. Own the creator agency portfolio, including partner selection, scopes, budgets, staffing, performance expectations, operating cadence, and business reviews. Build a clear agency model that defines each partner’s role, internal and external ownership, and how work moves from brief

Overview: We are seeking a Junior IT Support Technician to join our IT Support Team. This role is ideal for someone passionate about technology and eager to provide IT system support. The role supports the Desktop Systems and General IT matters at the Guidepoint office in Shanghai. This includes triaging hardware and software issues, network problems and other IT tasks as assigned. What You'll Do: Provide helpdesk support to a technical and non-technical staff in a Windows/MAC environment Management of desktop systems, and applications (MS Office / Firefox, etc) Setting up and configuring new desktops and users Troubleshoot network issues, desktop application issues, security issues (Anti-virus, malware, etc) Available off hours to monitor and respond to support calls and alerts; Printer management; Audio/Video devices Provide remote support to global users Manage and support mobile devices Inventory management Maintain a knowledge base, documentation and administration procedures Research on new technology Knowledge of Ticketing systems/Helpdesk ( ManageEngine , ServiceNow , Jira etc) Basic troubleshooting /understanding : Azure environment , Endpoint , Intune , O365 Admin Portal / Exchange Online What You Have: Bachelor's Degree 3-4 years of experience with IT Support in a corporate office environment Previous internship/volunteering/extracurricular experience OS: Working knowledge of Windows OS. (Mac/Linux a plus) Networking: LAN, WAN, TCP/IP, DHCP, DNS, Active Directory Security: Data & Network security Network/traffic security (file/folder, content filtering, etc) Knowledgeable in Spy/Malware/Virus vulnerabilities Spam filtering; Knowledge of messaging protocols Hardware: Dell Laptops, Printers, Docking Stations, Monitors Applications: Basic Desktop applications, Application deployment and updates as needed Microsoft Suite, including Teams, O365 Office Suite Data recovery tools, Microsoft Office, QuickBooks, etc Telecommu

Job Summary The Network Sales Engineer (NSE) is a specialized individual contributor within the Sales & Technical Solutions job family. This role serves as the subject matter expert (SME) on EtherWAN products, technologies, and applications across designated target markets. The NSE bridges technical expertise with customer engagement, ensuring stakeholders—both internal and external—are equipped with accurate, relevant, and actionable product knowledge. Operating within a structured accountability framework, the NSE supports pre-sales activities, solution design, and post-sales technical guidance. The role is critical to driving customer value, enabling sales success, and enhancing product adoption through technical leadership and collaboration. Responsibilities Assist internal and external stakeholders by conducting EtherWAN product introduction and communicating EtherWAN's value proposition and applications to prospective customers. Project manage field engagements alongside business development and sales resources Consistent and collaborative field level engagements with prospects, partners, and customers Oodaloop ideation of technology needs from the market into the appropriate stakeholders of the organization Conduct in-person and web-based training on Networking from beginner to advanced levels. Assist in the creation of training material for both in person and online trainings via the EtherWAN Academy Conduct network audits and assist customers in their network design and recommend appropriate EtherWAN products. When necessary, conduct client environment simulation – recreate client networks to determine the feasibility of EtherWAN products in customer environment. Assist internal and external stakeholders with cross-referencing third-party products to EtherWAN products. Maintain knowledge of industry trends and customer needs and communicate information to appropriate internal stakeholders. Respond to customer phone calls and/or emails regarding issues r