Who We Are: At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day. Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible. We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table. We're experts who speak like humans. Ready to build what's next? #JoinTheBand What We Are Looking For: We are seeking a Product Support Analyst (Voice) to provide technical customer support for the wholesale and enterprise product offerings. This position requires technical expertise in Local and Wide Area Networks concerning telephony infrastructure, understanding Router Configurations that affect VOIP and SIP Trunking. This position would require you work: Monday - Friday from 12:00 PM – 9:00 PM What You'll Do: Provide technical support to customers for voice, API and 911 products. Professional communications with customers in troubleshooting reported issues. Partner with Local Exchange Carriers in resolving customer network issues. Manage ticket progress to address and resolve customer issues within Service Level Agreement requirements. Partner with customer’s IT support personnel in resolution of issues. Assist with troubleshooting of customer’s routers that included in VOIP and SIP network. Escalate chronic or intermittent issues to higher echelon teams and management level attention What You Need: Bachelor’s degree is preferred but Associate degree with additional SIP, PBX, and network experience is acceptable. Voice over Internet Protocol (VoIP) and Session Initiation Protocol (SIP) are a must. Additional skills in
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The Position Cleo is looking for a Customer Success Associate that will work directly with existing customers and the CSM team to ensure a smooth onboarding, implementation, and renewal process. This intelligent, empathic, and high energy individual will hold responsibility within the CSM team who serve as the primary customer facing resource for all new and existing customers. Superb ability to interface with Customers, Sales, Services, Support, and Products Team is required. What You Will Be Doing Uphold Cleo’s Customer Success strategy and processes Adopt existing, and develop new, methodologies and best practices Own day-to-day interactions between Cleo and a subset of customers through 1:1 and 1:many tech touch communications Manage and facilitate cross-sell/upsell opportunities sourced within the broader Customer Experience organization. Analyze and report on customer usage data, adoption, and project status Oversee customer lifecycle processes/touch points and take clients on an optimal customer journey Drive the customer escalation process Develop ways for Customer Success to deeply understand our customers’ objectives Escalate issues appropriately to Services, Support, Product, etc. Keep accurate records, including documented customer service actions and discussions. Ensure that 100% of interactions are accurately recorded and follow ups scheduled Requirements 3-4 years working at an Enterprise Software and/or SaaS Company in a Customer Success, technical account management or a related field Strong written and verbal communications ability Proven ability to work in an environment with limited processes Experience with Open-Source solutions Experience working in a company selling applications, middleware, database, data warehouse, data integration technology or big/fast data technologies Experience with annual subscription offerings Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment withou
The Opportunity We are searching for an ambitious Associate Commercial Growth Account Executive. Your role will primarily be identifying new workloads to expand MongoDB's usage into accounts that are already leveraging our Database as a Service (DBaaS), Atlas, in a self-serve manner. You'll focus on helping customers understand the continuous evolution of our developer data platform and its additional features that could be leveraged for their specific use cases. You will support customers at any stage of their journey, fostering greater adoption, retention, and overall satisfaction. This role provides an excellent opportunity for growth in a highly dynamic sales team. This role will be based in our Dublin or Cork office on our hybrid working model. Day to Day Identify new workloads and potential use cases within existing accounts to drive increased Atlas consumption via your own pipeline generation and outbound activities Articulate the value of MongoDB's expanded feature set and evolving developer data platform Support customers throughout their journey, addressing any queries and ensuring optimal product usage Develop relationships within customer accounts to promote greater visibility and deepen the partnership between MongoDB and your account's decision-makers Strategically navigate diverse industries with a data-driven discovery and sales process to help land and expand customer workloads What you bring to the table At least 1 years of Sales experience, with a preference for database or software Consistent record of meeting or exceeding targets in a highly competitive environment (top 10% performer) Dynamic, enthusiastic, tenacious, team-oriented mindset Excellent verbal and written communication skills Experience working within a quota and commission structure College degree or equivalent work experience Native Arabic Speaker High EQ, coachability, intellectual curiosity, and motivation to build a career at MongoDB Things we love Familiarity with database, de
Become a part of our caring community Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member, provider, and associate experiences. The Lead, Portfolio Management – Quality Engineering Business Operations plays a critical role in enabling the operational health, planning and financial discipline, and strategic execution of the Enterprise Software Quality Engineering Center of Excellence (COE). This role supports portfolio operations across financial management, vendor governance, resource and capacity planning, operational intake, executive reporting, communications, associate engagement, and transformation coordination. The Lead serves as a key operational partner to Quality Engineering leadership and works across Enterprise Technology, Finance, Human Resources, Procurement, Enterprise Portfolio Management, and segment teams to improve transparency, execution discipline, and organizational effectiveness in this fast paced evolving environment. This role also helps drive the onboarding and integration of resources transitioning from business segments into the Quality Engineering COEs, ensuring alignment to the organizational operating model, planning processes, and enterprise priorities. The ideal candidate will possess deep expertise in portfolio management, financial governance, business operations, and executive communications, with a proven ability to drive strategic initiatives, influence decision-making, successfully execute priorities across a complex, highly matrixed organization and deliver results across diverse stakeholder groups. Key Responsibilities : Agile Portfolio Management & Governance Lead Agile portfolio operations for the Enterprise So
Become a part of our caring community Humana is committed to helping people achieve their best health by delivering innovative technology solutions that power exceptional member, provider, and associate experiences. The Lead, Portfolio Management – Quality Engineering Business Operations plays a critical role in enabling the operational health, planning and financial discipline, and strategic execution of the Enterprise Software Quality Engineering Center of Excellence (COE). This role supports portfolio operations across financial management, vendor governance, resource and capacity planning, operational intake, executive reporting, communications, associate engagement, and transformation coordination. The Lead serves as a key operational partner to Quality Engineering leadership and works across Enterprise Technology, Finance, Human Resources, Procurement, Enterprise Portfolio Management, and segment teams to improve transparency, execution discipline, and organizational effectiveness in this fast-paced evolving environment. This role also helps drive the onboarding and integration of resources transitioning from business segments into the Quality Engineering COEs, ensuring alignment to the organizational operating model, planning processes, and enterprise priorities. The ideal candidate will possess deep expertise in portfolio management, financial governance, business operations, and executive communications, with a proven ability to drive strategic initiatives, influence decision-making, successfully execute priorities across a complex, highly matrixed organization and deliver results across diverse stakeholder groups. Key Responsibilities Portfolio Operations and Governance <span style="color:#00
Remote Autism & ADHD Diagnostic Clinician Location: Fully Remote Job Type: Sessional / Associate Specialisms: Clinical Psychologist, Counselling Psychologist, Educational Psychologist, GMC-Registered Clinician Join a Growing NHS-Funded Autism & ADHD Assessment Service We are seeking experienced clinicians to deliver remote Autism and Autism/ADHD diagnostic assessments as part of a well-established NHS-funded assessment service. This opportunity is ideal for professionals with a strong background in neurodevelopmental diagnostics who are looking for flexible, consistent assessment work while working entirely from home. The service utilises a modern assessment pathway supported by purpose-built clinical software and ambient note-taking technology, allowing clinicians to focus on high-quality clinical decision-making and patient care. Who We're Looking For We welcome applications from: Clinical Psychologists Counselling Psychologists Educational Psychologists GMC-Registered Clinicians Applicants may specialise in: Adults only Children & Young People (CYP) only Both Adults and CYP Essential Requirements Candidates must have: Minimum 1 year of post-registration clinical experience Minimum 1 year conducting full autism diagnostic assessments ADOS-2 training and practical assessment experience Experience assessing against DSM-5 criteria Knowledge of ADHD and differential diagnoses, including intellectual disability Experience conducting Adult ADOS assessments and/or CYP ADOS Modules 1-4 Excellent report-writing and diagnostic reasoning skills Ability to work independently in a remote setting The Assessment Model The service uses a flexible, adapted play-based and activity-based assessment model that explores Autism and ADHD presentations rather than relying solely on a traditional ADOS-led approach. Clinicians should be comfortable: Conducting detailed autism and autism/ADHD assessments remotely Adapting assessment styles to individual presentation and n
Become a part of our caring community The Senior Cloud Services Engineer enables cloud technologies to provide optimal performance, continuity, and efficiency in virtualized, on-demand environments. The Senior Cloud Services Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Cloud Services Engineer utilizes software that manages and monitors networks, systems, and applications not only to guarantee performance within cloud software environments but also to orchestrate and automate the provisioning of resources. The associate begins to influence department strategy and makes decisions on moderately complex to complex issues regarding technical approaches for project components. Work is performed with minimal direction and considerable latitude is exercised in determining objectives and approaches to assignments. This role supports critical cloud engineering, ETL, Salesforce, AI, security, and DevOps initiatives while partnering across technical teams to deliver scalable, reliable, and secure solutions. The Senior Cloud Services Engineer also serves as a mentor to junior associates and contributes to continuous improvement efforts across the organization. Use your skills to make an impact Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent experience 5 or more years of technical experience Must be passionate about contributing to an organization focused on continuously improving consumer experiences Experience working in a Salesforce environment Solid foundation of data engineering concepts, ETL, and distributed processing, particularly Databricks and Informatica Medium prog
Position Overview: We are seeking a skilled and detail-oriented company secretary to joint our UK based team as a Senior Corporate Services Associate . This is an exciting opportunity to work with a diverse portfolio of international clients, leading on the delivery of high quality corporate secretarial and compliance services across multiple jurisdictions. As primary day-to-day contact for our clients, you will play a pivotal role in ensuring compliance and building strong, trusted relationships that span the globe. Key Responsibilities Serve as lead client contact for assigned clients and coordinate the delivery of company secretarial services in collaboration with in-country experts. Respond promptly and professionally to client queries and requests, ensuring exceptional service and client satisfaction. Proactively monitor deadlines and ensure ongoing compliance with statutory and regulatory requirements. Prepare and file statutory documents including annual returns, confirmation statements, and regulatory filings with Companies House. Draft and review board resolutions, minutes, and other corporate documentation. Maintain data and document storage within Diligent Entities software. Support junior members of the team in developing their knowledge and skills base. Collaborate with internal teams and external partners to ensure seamless service delivery Apply strong organisational, analytical, and problem-solving skills to manage multiple priorities in a fast-paced environment Required Experience Minimum 3 years of experience in corporate secretarial or corporate services roles, ideally with international exposure Strong working knowledge of UK company law, corporate governance principles, and global compliance requirements Strong document drafting skills Good understanding of corporate structures and statutory obligations Exceptional attention to detail and commitment to accuracy
Role Summary The Managed Services Analyst Calling is part of the Managed Services Customer Experience organization within GHX. This team works on behalf of customers of GHX (hospitals) in enabling seamless purchase order processing. The analyst in this role works within our custom software to process order transactions that require manual assistance for completion. The analyst would: Work within a software queue to identify the next order for processing Call US based healthcare suppliers and obtain key order processing information Correlate order response information based on attributes that are confirmed in the call The analyst would be responsible for escalating the case to the necessary parties in case of an impasse. In all the required cases, the analyst must create case notes and maintain the case information within our software. This position requires excellent English verbal skills, effective time management, a passion for excellent customer service, performance excellence, attention to detail, high level of integrity and work ethic. Required Skills Excellent communication skills with neutral English accent and ability to understand foreign English accents Strong customer support skills Proficiency in Microsoft Office applications and basic knowledge of Excel Navigate and manage multiple tabs at once Strong accountability and integrity due to sensitive nature of information Determined, detail oriented, and proactive individual Ability to execute all the checklist actions in the owned transactions Clear and effective written communication Roles & Responsibilities Attain mastery on all the learning resources shared Triage the case assigned and act adhering to the SOP Initiate phone calls to the supplier to get required details which would aid further processing of the case Work with suppliers on calls to take inputs and resolve the cases Make case notes and escalate if required for next level of associate group Reconcile data and loop the raw informa
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Our Associate Manager of Customer Success at Perforce is searching for a Senior Customer Success Manager to join the team in support of Delphix customers in the central US region. You will build deep, strategic relationships with enterprise customers to ensure they achieve long-term value from their investment. Acting as a trusted advisor, you will champion our “Delight Every Customer” mission by driving product adoption, proactively identifying and mitigating risk, securing renewals, and uncovering expansion opportunities. You will bring the voice of the customer to internal teams, providing insights that shape product direction and enhance the overall customer experience. In this role, you will collaborate cross-functionally with Sales, Operations, Legal, Support, Professional Services and Product teams to ensure a seamless and impactful customer journey. About You: You are customer-focused, who is experienced at managing and growing customer accounts. You excel at building relationships with key decision-makers, driving value realization, and identifying growth opportunities. You are comfortable discussing financial terms, renewals, and identify expansion opportunities while maintaining a strong focus on customer success.
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This person is responsible for making outbound calls to prospective members, specifically offering our Medicare plan. The Account Associate will be making outbound calls for retention efforts, as well as providing support to sales representatives as needed. Additionally, this person will respond to incoming customer service inquiries as needed. The Account Associate should be available to work alternate hours (such as overtime or weekends) as needed, depending on business needs. Required Qualifications Must reside in Maricopa County, AZ. 1+ year of experience in a call center environment, with demonstrated telephone and problem resolution skills. 1+ year of experience with Medicaid and/or Medicare. Demonstrated proficiency in basic computer software, primarily Microsoft Office. Preferred Qualifications Bilingual (English/Spanish). Previous experience working with Quick Base. Strong organizational and time management skills. Excellent attention to detail. Self-starter, with an ability to succeed in an independent environment. Education High school diploma or GED. Anticipated Weekly Hours 40<p s
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Lead Legal Counsel, Corporate, you'll own securities, public company reporting, and corporate governance work for GitLab, a growing public technology company. You'll join the Legal & Corporate Affairs (LACA) team as a senior individual contributor, reporting to the Senior Director, Associate General Counsel, Corporate & Compliance. You'll bring a strong securities law foundation and a broad corporate perspective to a small team. Your work will span quarterly reporting and earnings, the annual proxy statement and stockholders meeting, board and committee matters, equity plans, and subsidiary gov
Apply early for priority consideration. Gallup has limited openings for this internship, and the position will be filled quickly. Gallup’s IT team keeps associates around the world connected, equipped and ready to work. As a summer intern, you’ll be part of that effort, providing technical support, troubleshooting problems and gaining experience with the systems and technology that support Gallup’s mission to improve workplaces and lives. What You’ll Do During your internship, you will: Ensure all Gallup users, including visiting associates, have world-class technical support to do their jobs perfectly Build close relationships with Gallup associates and educate them in a Microsoft Windows end-user and server environment and in an Apple Mac environment Learn new processes and systems quickly and multitask while maintaining a customer-oriented focus Support all office technology and equipment by troubleshooting workstations and workstation software, maintaining network equipment (e.g., file servers, routers and switches), and monitoring all critical business systems and applications for uptime and availability What You Need Enrollment in an associate or bachelor’s degree program in computer science, computer engineering or a related field required Enrollment at a college or university within a 250-mile radius of Omaha, Nebraska, required Anticipated graduation between August 2027 and May 2028 preferred; will consider 2029 graduates Availability to work 40 hours per week for 12 weeks during the summer of 2027 required A commitment to working on-site at Gallup’s Omaha office Monday through Thursday required, with the option to work remotely on Friday Broad knowledge of networking, computer hardware and software applications required Experience troubleshooting technical issues required Experience working in a Windows user and server environment required Experience supporting all Microsoft Office applications preferred; Apple Mac experience a plus Eligibility to work in
GAQ427R208 We're looking for a Recruiter with experience driving recruitment in the EMEA region for our Field Engineering & Forward Deployed Engineering teams, to help us identify and hire great people for Databricks as we continue our expansion. You will conceive practical and creative ways to identify leading talent and invest considerable time activating and engaging passive candidates. You will use data to set benchmarks and metrics to create targeted recruiting strategies while partnering with leadership to build inspired teams. You will report directly to the Manager, EMEA Talent Acquisition. This is a fixed-term position for a period of 12 months, with the possibility of extension. The impact you will have Own full-cycle hiring for entry to mid-level Field Engineering roles across EMEA — Associate and mid-level Solutions Architects, Solutions Engineers, Delivery Solutions Architects, and similar. Run creative, high-quality outbound sourcing: build target lists, write outreach that people actually reply to, and keep a healthy pipeline of engaged passive candidates. Build market maps and talent pools by market, skill and competitor, and keep them warm so we can move quickly when headcount opens. Partner with hiring managers and senior recruiters on intake, calibration and candidate feedback, and keep them informed with clear, regular updates. Give every candidate a great experience — fast, honest communication and a well-run process from first message to offer. Keep our data clean and useful: accurate ATS hygiene, reliable reporting on funnel and sourcing performance, and insight on what channels are actually working. Contribute to how we source: test new tools, channels and outreach approaches, and share what you learn with the wider team. What we look for Experience sourcing and recruiting in-house or in agency, ideally within software, SaaS, or the Data and AI space. Demonstrable outbound sourcing ability — you can talk us through how you find and
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