Automation Operation System Engineer Jobs

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Staff Site Reliability Engineer to join our Cloud Infrastructure & Operations team. This is a remote role based in the Netherlands, reporting to the Senior Director, Software Engineering. As a Staff SRE, you will leverage your expertise in Linux/UNIX System Administration to build scalable infrastructure and manage platforms like Kubernetes using automation and high security standards. You will troubleshoot complex Linux networking and security issues, manage firewall technologies, and ensure secure access across our global platforms and applications. What you’ll do (Role Expectations) Create and maintain highly scalable solutions based on KVM LINUX, Kubernetes, and Public Cloud Providers Analyze and troubleshoot systems performance and issues across the OS and Applications Maintain platform security and observability using nftables and robust monitoring tools Manage and deploy systems and soft

About the Role We are seeking a skilled GTM Engineer to join our team. In this role, you will architect an AI-native tech stack with seamless integrations and build a cohesive, automated engine to drive measurable revenue outcomes. As a builder and systems thinker, you will play a vital role in automating processes, maintaining data integrity, and turning GTM strategy into scalable systems. Responsibilities Architect the GTM Tech Stack: Build an AI native tech stack with seamless integrations. Centralize Data: Build a cohesive, automated engine that centralizes data in CRM and eventually data warehouse (Salesforce, Hubspot, Snowflake, Clay, Claude Cowork). Own Data Integrity: Build and maintain the data flows, enrichment logic, and sync architecture that keep our systems accurate, deduped, and trustworthy end-to-end. Turn Strategy into Systems: Partner with leadership to translate GTM strategy into automated playbooks, dynamic scoring models, and signal-based workflows that drive measurable revenue outcomes. Lead CPQ System Design: Lead system design for Salesforce CPQ, including product catalog architecture, pricing and discount rules, quote templates, and approval workflows. Optimize Conversions: Optimize quote-to-order conversion ensuring accurate data flow into downstream billing and ERP systems. Implement Governance: Implement governance on pricing, discounting, and quote approval thresholds to maintain margin and compliance integrity. Improve Deal Velocity: Improve deal velocity by streamlining approvals, leveraging Salesforce CPQ (Revenue Cloud). Integrate CLM Tools: Integrate CLM (e.g., Ironclad, Conga, or DocuSign CLM) with Salesforce to automate quote-to-contract and contract-to-order workflows. Automate Bottlenecks: Identify repetitive work across the GTM org - account research, CRM hygiene, post-call follow-ups - and replace it with intelligent automation using APIs, webhooks, and AI agents. Requirements Experience: Have 3–5+ years of experience operatin

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca , AutoSync , Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence. AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits . Through AutoSync , we provide software solutions to 3,500+ dealers , streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS ) is a national tech solution that boosts lien and registration services , recovery services , and insolvency management solutions for Canadian Lenders As part of AutoScout24 group , Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond. Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail. --- We are seeking a highly experienced Engineering Manager to lead the strategy, design, delivery, and operational excellence of integrations, automations, and enterprise platform initiatives across ERP, Billing, Revenue, CRM, HRIS systems. This role requires a strong technical and people leader with deep expertise in enterprise systems, data flows, platform modernization, migration programs, and large-scale delivery execution. Key Responsibilities: Lead the design and delivery of enterprise integrations and automation solutions across ERP, Billing, Revenue, CRM, HRIS, and related platforms. Define scalable integration patterns, system interfaces, API strategies, data flows, and engineering standards across enterprise applications. Apply an AI-first approach to solution development by identifying opportunities to improve automation, operational efficiency, insights, and engineering productivity through AI-enabled capabilities where

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role We are looking for a bright, kind and goal oriented Industrial Engineering Lead to join the Stitch Fix Industrial Engineering Team. In this role you'll be responsible for onsite process improvement and cost savings initiatives within our warehouses. Reporting into the Director of Industrial Engineering, the Industrial Engineering Lead will work closely with other members of the team and cross-functional operational partners in our warehouses located across the country. Responsibilities: Design and implement new technologies, processes, and equipment that will enable our warehouses to support business growth. Manage large cross functional projects from ideation to implementation. Create and update engineering labor standards within our labor management system. Conduct the economic evaluation of ideas and technologies, and write the business cases to justify projects and track results to demonstrate success Design layouts for facilities, equipment, inventory storage, workspaces, and material flows Create the technical specifications that define our equipment and facility standards, and warehouse automation concepts. Write the documents necessary to procure equipment and technical services such as scope of work, performance requirements, and acceptance criteria. Support maintenance with automated equipment downtime resolution. Conduct inventory capacity forecasting and related capital investment planning. Lead the implementation of lean warehousing programs, includin

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role We are looking for a bright, kind and goal oriented Industrial Engineering Lead to join the Stitch Fix Industrial Engineering Team. In this role you'll be responsible for onsite process improvement and cost savings initiatives within our warehouses. Reporting into the Director of Industrial Engineering, the Industrial Engineering Lead will work closely with other members of the team and cross-functional operational partners in our warehouses located across the country. Responsibilities: Design and implement new technologies, processes, and equipment that will enable our warehouses to support business growth. Manage large cross functional projects from ideation to implementation. Create and update engineering labor standards within our labor management system. Conduct the economic evaluation of ideas and technologies, and write the business cases to justify projects and track results to demonstrate success Design layouts for facilities, equipment, inventory storage, workspaces, and material flows Create the technical specifications that define our equipment and facility standards, and warehouse automation concepts. Write the documents necessary to procure equipment and technical services such as scope of work, performance requirements, and acceptance criteria. Support maintenance with automated equipment downtime resolution. Conduct inventory capacity forecasting and related capital investment planning. Lead the implementation of lean warehousing programs, includin

About the Team IT Systems Operations serves as the operational control layer connecting Security, Engineering, and Employee Technology platforms. The team ensures employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales. Beyond implementation, the team establishes structured operating patterns that ensure platform changes, access models, integrations, and lifecycle workflows evolve safely and consistently across the enterprise environment. About the Role This role acts as an operational owner for identity-connected enterprise SaaS platforms and system change controls supporting OpenAI’s compliance requirements. The engineer will be responsible for ensuring that production configuration, access models, and platform changes remain compliant, auditable, and consistently operated through defined controls. You will own and operationalize controlled system and workflow changes across identity platforms, SaaS applications, collaboration tooling, and enterprise infrastructure. You will partner closely with Security, Platform Engineering, and IT Support Operations to: Ensure identity and access workflows behave consistently across systems Implement structured rollout and configuration practices for enterprise applications Improve visibility and traceability of system changes impacting employee workflows Translate operational requirements into durable automation and policy-aligned implementations Success in this role requires not only strong engineering capability, but also sound operational judgment, disciplined documentation practices, and effective cross-functional collaboration. In this role, you will: Enterprise SaaS & Identity Platform Ownership Own administration and operational stewardship of enterprise SaaS and identity-connected platforms, ensuring configuration integrity, access governance, and compliance with defined control requirements. Own onboard

We’re looking for a Marketing Automation Manager to join our Marketing Tech & Automation Team. This is an individual contributor role focused on designing and building the automation, orchestration, integration, and AI-driven workflows across MongoDB’s marketing technology ecosystem. The ideal candidate will blend technical fluency with marketing automation expertise by connecting data, tools, and workflows to help marketers move faster, smarter, and with greater precision. You’ll work primarily with Workato, Claude, collaborating with the owners of platforms such as Marketo, Iterable, Splash, Intercom, Workfront, and Salesforce to optimize workflows and data processes within and across systems. A strong understanding of marketing processes, Martech, Integration & APIs, AI and automation will help you succeed in this role. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Main Responsibilities: Design, build, and maintain AI driven automations and integrations across marketing technologies to streamline workflows and bring operational efficiencies Partner with multiple stakeholders including regional marketing teams, marketing operations and marketing analytics to identify automation opportunities and remove process friction Translate marketing and campaign needs into automated, scalable system solutions, using Workato and related tools Collaborate with cross-functional teams, including IT, Marketing, Marketing Analytics, Engineering, and our Marketing Ops to ensure data integrity and alignment Monitor, troubleshoot, and optimize existing integrations for reliability and performance Create and maintain documentation, including automation playbooks and best practices Act as a subject matter expert and consultant within Marketing on process design and automation strategy Support governance, compliance, and change management related to system workflows and integrations Requirements: 5+ years of experience in

About the Role: Site Reliability Engineering (SRE) at Tubi is not a traditional operations team. We are a software engineering organization that applies a developer's mindset and toolkit to the challenges of building and running large-scale, distributed systems. Our mission is to engineer resilience from the ground up, enabling our product teams to innovate rapidly while ensuring our users have a stellar experience. We own the availability, latency, performance, and capacity of our platform, and we achieve our goals through a culture of data-driven decision-making, blameless learning, and relentless automation. As a Senior Site Reliability Engineer, you are a hands-on engineer who blends deep software development expertise with a passion for operational excellence. You will be responsible for designing, building, and running the resilient, scalable, and increasingly self-healing systems that power our products. You will apply sound engineering principles to solve our most complex reliability challenges, with a mandate to automate everything, eliminate toil, and write robust, maintainable code. You will be a force multiplier, mentoring other engineers and elevating the site reliability bar for the entire organization. This is a hybrid role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: System Architecture & Design: Design, build, and maintain scalable, highly available, and fault-tolerant distributed systems. Partner with development teams as a reliability consultant, reviewing designs and influencing architectural decisions to ensure new services are built with reliability, observability, and performance as core principles, not afterthoughts. Automation & Software Development: Write robust, performant, and maintainable code to automate operational tasks, and CI/CD pipelines. Build the internal tools, libraries, and frameworks that enable engineering teams to self-service their

Asana is seeking an experienced IT Systems Engineer (Identity) to join our growing IT Team and support the critical systems that keep IT moving forward. The ideal candidate will be focused on increasing IT efficiency through automation, and improving the end-user experience. Based in our Vancouver office, you will be primarily responsible for the support and implementation of our internal and cloud based IT identity infrastructure and applications. As an Identity Engineer, you will support and implement our internal and cloud-based IT identity infrastructure and applications to increase efficiency through automation. You will collaborate with cross-functional teams to improve the end-user experience while maintaining a crisp and detail-oriented focus on our identity systems. By leveraging your passion for technology and automation, you will play a critical role in scaling Asana's global IT operations. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive efficiency by implementing automated SSO on-boarding and off-boarding processes. Empower the organization through expert administration and support of Google Workspace, Slack, and Asana. Design and deliver security policies in partnership with the Security team to protect our global user base. Scale IT services by identifying and executing on high-impact automation opportunities. Standardize and automate routine IT tasks to improve overall system reliability. Resolve complex technical escalations with a focus on building long-term preventative solutions. Foster a robust IT environment by collaborating with Support and Security teams

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As a Senior Site Reliability Engineer (SRE) / DevOps Engineer you will be responsible for ensuring the stability, performance, scalability, and reliability of Redwood’s mission-critical SaaS platform. You will apply engineering principles to operational challenges, automate repetitive work, strengthen observability, and collaborate across teams to deliver a resilient and high-performing customer experience. Provide day-to-day management of system alerts, monitor system health, and escalate issues as necessary to maintain high availability. Participate in a 24x7, team-shared on-call rotation for critical SaaS platform incidents and provide support during emergencies. Lead incident response efforts to ensure fast and effective mitigation and resolution of production issues. Perform thorough Root Cause Analysis (RCA) and lead blameless post-mortems to identify systemic weaknesses and establish corrective actions that prevent recurrence. Collaborate with engineering teams to establish and enforce error bud

We’re looking for a Software Engineer 3 to join our Marketing Technology Engineering team within Marketing Operations - Technology & Automation. This is a hands-on engineering role for someone who enjoys building reliable, scalable digital platforms and internal systems that improve how teams ship, measure, and optimize web experiences. You’ll work across application development, integrations, experimentation, data-informed decision making, and AI-enabled workflows that help the team move faster and deliver better outcomes. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do Build and maintain production-quality software that powers martech experiences Design and implement backend services, internal tools, automations, and integrations across the martech ecosystem Improve system reliability, observability, maintainability, and developer experience across the team’s platforms Contribute to experimentation, personalization, and data workflows that support better customer and developer experiences Help evaluate and apply AI-enabled capabilities and tools where they can improve engineering velocity, quality, or user experience Participate in code reviews, technical design discussions, and team planning Take ownership of projects from implementation through rollout, monitoring, and iteration What we’re looking for 3+ years of professional software engineering experience building and supporting production systems Strong coding skills in one or more modern programming languages such as JavaScript or Python Experience building web applications, backend services, APIs, data pipelines, or internal platforms Solid understanding of software engineering fundamentals including testing, debugging, code quality, and maintainability Experience working with cloud services, CI/CD workflows, and modern development practices Ability to work across systems and collaborate effectively with cross-functional partners Strong writte

Job Details: Job Description: Intel Foundry Automation - Back End Automation Group is seeking a talented student to support our Automation Integrators in advancing manufacturing automation systems. Key Responsibilities: • Assist Automation Integrators with troubleshooting, system upgrades, user training, and root cause analysis to improve efficiency and reduce waste. • Enable Automation Integrators in designing, developing, testing, and debugging software for factory operations, wafer processing, and packaging across multiple software layers. • Support client-based Station Controller systems through validation, troubleshooting, and quality control. Collaborate with global cross-functional teams to drive automation projects and integrate machine learning and AI solutions as needed. Qualifications: Candidates must be currently pursuing a bachelor's degree in computer science, Data Science, Computer Engineering, or a related discipline. They should possess strong analytical, problem-solving, and communication skills, along with hands-on programming experience in languages such as Python, C, and C#. Knowledge of Agile software development methodologies and experience with manufacturing systems are highly desirable. Job Type: Student / Intern Shift: Shift 1 (Malaysia) Primary Location: Malaysia, Penang Additional Locations: Malaysia, Kulim Posti

About the Role We are seeking an experienced Azure DevOps Engineer to design, implement, and maintain CI/CD pipelines, cloud infrastructure, and automation solutions on Microsoft Azure. This role bridges development and operations, ensuring reliable, secure, and scalable delivery of applications and infrastructure. Location: Hyderabad-India-Onsite Duration: Fulltime Responsibilities Design, build, and maintain CI/CD pipelines using Azure DevOps (Pipelines, Repos, Artifacts, Boards) Architect and manage Azure cloud infrastructure using Infrastructure as Code (ARM templates, Bicep, or Terraform) Automate build, test, and deployment processes across multiple environments Implement and manage containerization and orchestration (Docker, Azure Kubernetes Service) Monitor system performance, availability, and security using Azure Monitor, Log Analytics, and Application Insights Collaborate with development, QA, and security teams to streamline release management Implement Azure security best practices, identity management (Azure AD/Entra ID), and network architecture Manage cost optimization and governance across Azure subscriptions Troubleshoot production issues and support incident response Document infrastructure, pipelines, and operational procedures Required Qualifications Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate (required) 3+ years of hands-on experience with Azure DevOps and Azure cloud services Strong experience with Infrastructure as Code (Bicep, ARM templates, or Terraform) Proficiency scripting in PowerShell, Bash, or Python Experience with Git version control and branching strategies Solid understanding of networking, security, and identity concepts in Azure Experience with containerization (Docker) and orchestration (Kubernetes/AKS) Familiarity with monitoring and logging tools (Azure Monitor, Application Insights) Preferred Qualifications Additional certifications: Azure DevOps Engineer Expert Experience with multi-