Billing Operations Analyst 1 Jobs

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is seeking a Senior Revenue Accountant to join the Finance & Accounting team. Reporting to the Corporate Controller, this individual contributor role serves as the technical accounting expert for revenue recognition and the primary accounting partner to Sales, Deal Desk, RevOps, Legal, Billing Operations, and Finance. You will own the monthly revenue close process, ASC 606 technical accounting, NetSuite Advanced Revenue Management (ARM), deferred revenue accounting, SSP methodology, and revenue-related financial reporting. You will partner closely with Deal Desk and Sales before contracts are finalized, helping structure customer agreements that achieve both commercial objectives and clean, scalable accounting outcomes. This role complements our Billing Operations team by owning the accounting behind the revenue cycle while Billing Operations owns execution, customer billing, and collections. Success in this role will be measured by accurate and timely revenue reporting, audit readiness, scalable revenue accounting processes, and the ability to proactively p artner with the business to solve complex commercial and accounting

Do work that matters. At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform. Our core values drive us in our important mission of keeping people safe & informed: We’re humans not robots Customers always come first We work better together Simplicity is our strength Our reputation is priceless Hard work pays off AlertMedia is seeking a Senior Revenue Accountant to join the Finance & Accounting team. Reporting to the Corporate Controller, this individual contributor role serves as the technical accounting expert for revenue recognition and the primary accounting partner to Sales, Deal Desk, RevOps, Legal, Billing Operations, and Finance. You will own the monthly revenue close process, ASC 606 technical accounting, NetSuite Advanced Revenue Management (ARM), deferred revenue accounting, SSP methodology, and revenue-related financial reporting. You will partner closely with Deal Desk and Sales before contracts are finalized, helping structure customer agreements that achieve both commercial objectives and clean, scalable accounting outcomes. This role complements our Billing Operations team by owning the accounting behind the revenue cycle while Billing Operations owns execution, customer billing, and collections. Success in this role will be measured by accurate and timely revenue reporting, audit readiness, scalable revenue accounting processes, and the ability to proactively p artner with the business to solve complex commercial and accounting

(Sr.) Revenue Accounting Manager Sigma Computing is seeking a Senior Revenue Manager to join our Revenue team and play a key role in managing revenue accounting and revenue operations in a fast-growing SaaS environment. Reporting to the Senior Director of Revenue, this role will own key aspects of the revenue close, revenue recognition, contract review, and related processes. The Senior Revenue Manager will serve as a subject-matter expert on revenue accounting, partnering closely with Sales, Deal Desk, Legal, FP&A, and Finance to assess complex customer arrangements, ensure appropriate revenue treatment, and build scalable processes and controls. Key Responsibilities Own key components of the monthly, quarterly, and annual revenue close, including revenue recognition, deferred revenue, unbilled revenue, and related reconciliations. Ensure compliance with ASC 606 and applicable accounting standards. Review customer contracts and non-standard arrangements to determine appropriate revenue recognition. Partner with Sales, Deal Desk, Legal, FP&A, and Finance to assess the accounting implications of new products, pricing structures, and complex deals. Review and approve revenue-related journal entries, reconciliations, and supporting schedules. Develop, maintain, and improve revenue accounting policies, procedures, and internal controls. Own accurate and timely billing operations, including review and validation of sales tax applied to customer invoices. Own sales tax compliance processes, including periodic reviews of nexus, taxability, and potential exposure across applicable jurisdictions. Support internal and external audits, including preparation of revenue-related schedules and documentation. Identify opportunities to streamline, automate, and scale revenue processes. Partner with Finance Systems and other stakeholders on revenue system enhancements and process improvements. Support the implementation and optimization of revenue-related

About the Team Our team turns OpenAI’s latest model capabilities into polished, trusted products for consumers and developers. We build the end-to-end experiences including product surfaces, platform layers, and developer workflows that make cutting-edge AI accessible, useful, and dependable at scale. OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products - pricing and packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide. We pair rapid innovation with a rigorous approach to responsible deployment. Safety and trust are built into how we design, ship, and learn from real-world usage, so these tools deliver meaningful value while aligning with OpenAI’s mission. About the Role We are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams. This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes Collaborate with other product teams to defining OpenAI’s evolving monetization s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. What you’ll do Stripe launched Stripe Delivery Centers—a global team to design, implement, and grow Stripe operations for the next decade. We are looking for dynamic and curious people who have a passion for solving global user issues, building operation

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible. Today, Stripe handles over 1 million support cases per year and processes millions of internal transactions. We'll achieve excellence by thinking of support in a novel, solution-oriented way and viewing operations as an integral enabler of all our growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage underst

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Managed Support team enables platforms using Stripe Issuing and Treasury to provide high-quality support to their cardholders and account holders without building the full operation themselves. The team delivers branded and specialized support across areas such as account access, card management, transactions, fraud, disputes, and complaints, while owning the operational readiness and ongoing performance of each program. Working closely with Product, Engineering, Sales, and platform partners, Managed Support provides a scalable, reliable, and compliant customer experience as Stripe’s customers launch and grow their financial products. What you’ll do In this role, you will be managing up to 10 Operations Associates and act as their primary point of contact for performance management, coaching and planning. The Associates under your management are responsible for resolving our users’ most challenging and impactful issues, providing exceptional user experience, and contributing to the overall user satisfaction. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, possess a deep expertise in customer service, and a passion for inspiring a team to deliver an incredible user experience. Responsibilities Guide the team in troubleshooting and resolving external user issues. Own operational performance, setting clear goals and driving delivery agai

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform. Overview We are seeking a highly experienced and technically proficient Billing and Revenue Systems IT Product Manager to drive the strategy, roadmap, and delivery of our critical billing, revenue recognition, and order-to-revenue (O2R) systems. The ideal candidate brings 5–8 years of dedicated O2R experience, with deep hands-on expertise in Zuora Billing and Zuora Revenue (RevPro), and a strong foundation in finance and subscription revenue operations. This role requires a candidate who understands the business impact behind every system decision — someone who can speak fluently in ARR, deferred revenue, and ASC 606 as comfortably as they navigate Zuora data models and API integrations. This position demands a unique blend of product management acumen, financial domain expertise, technical depth, and the ability to bridge Finance, IT, and Engineering teams. You will also serve as an early adopter and champion of AI-powered tools and automation to continuously improve the efficiency and intelligence of billing and revenue operations. You will partner closely with a Zuora Administrator who handles day-to-day operational work and support. Key Responsibilities Business Solutioning: Proactively identify and solve complex business challenges th

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Accounting Manager, GL Operations & Intercompany, you'll join the Controllership team to support Global GL Operations end-to-end month-end close processes and directly oversee Coinbase's global intercompany framework and general ledger functions. The GL Operations team ensures the integrity of our global consolidation, the accuracy of our general ledger, and the scalability of our financial infrastructure. You'll drive operational excellence across close, consolidation, and intercompany workstreams while supporting Coinbase's continued international growth. What you'll do: Own end-to-end month-end and quarter-end close processes across global entities, ensuring timely, accurate general ledger reporting and consolidated financial statements. Lead global intercompany operations including billing, cash settlements, transfer pricing execution, foreign exchange gain/loss analysis, and elimination entries. Partner with Tax, Treasury, Legal, and Finance Data to operationalize new intercompany agreements, entity launches, and transfer pricing methodologies into scalable processes. Drive the design, implementation, and documentation of SOX-compliant internal controls across GL operations and intercompany processes. Execute strategic GL projects including M&A integration, new entity set-ups, and ERP enhancements in NetSuite. Strengthen team capability by mentorin

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager in the Internal Products and Technologies organization, you'll partner with Engineering, Design, Growth, Trust & Safety, Support, and Finance to build the billing experiences every Claude customer uses, from the first purchase to the monthly invoice: We own how customers buy and manage Claude: choosing and changing plans, viewing invoices, tracking usage and spend, and setting spend controls. Your work reaches everyone who pays for Claude: individuals upgrading a plan, teams adding seats, developers buying credits, and enterprise admins managing budgets across thousands of users. You'll define how Claude should explain a charge, change a plan, or set a spend limit for a customer. You'll also define how admins set spend controls for the agents their teams run. You'll own billing experiences that convert well, resist abuse, and let customers resolve billing questions on their own. Responsibilities Deeply understand customers across segments (consumers, developers, teams, and enterprise admins) and where billing friction costs us conversion, trust, or support volume. Partner with Growth on purchase, upgrade, and plan-change flows, balancing conversion against clarity and long-term customer trust. Partner with Trust & Safety to stop abuse of Claude plans and credits without adding friction for legitimate customers. Design agentic billing experiences: Claude answering billing questions, resolving common issues, and taking billing actions, with a confirmation step wherever a mistake would cost the customer money. Partner with Engineering and Design so every Claude product gives customers the same

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms—reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function. Responsibilities: Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval. Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing. Enforce compliance with Lyft’s Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail. Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio. Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff. Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status. Onboard outside

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are looking for a detail-driven Legal Billing Specialist to join our growing Legal Operations Team. In this role, you will own the day-to-day of outside counsel and vendor billing across our matter management and eBilling platforms—reviewing invoices, enforcing our Outside Counsel Guidelines and negotiated fee arrangements, and keeping our legal spend accurate, compliant, and on time. The ideal candidate is tech-savvy, numbers-oriented, and thrives under recurring billing deadlines, bringing a collaborative and transparent approach to partnering with attorneys, law firms, and Finance. This is a billing-focused role that also supports the broader Legal Operations function. Responsibilities: Prepare, review, and process outside counsel and vendor invoices; audit prebills and invoices, and flag rate errors, block-billing, math discrepancies, and billing-guideline violations before approval. Manage the day-to-day operation of the eBilling and matter management platform (Onit), including invoice intake, LEDES processing, rejections and appeals, accruals, and international / AP invoice processing. Enforce compliance with Lyft’s Outside Counsel Guidelines (OCG) and negotiated fee and alternative fee arrangements (AFAs); process write-offs, write-downs, and adjustments with clear documentation and audit trail. Manage timekeeper and billing-rate submissions and approvals; maintain accurate rate cards, matter budgets, and phase/task coding across the portfolio. Serve as the primary point of contact for billing inquiries and disputes; resolve discrepancies promptly by partnering with attorneys, law firms, and support staff. Partner closely with the Legal Operations eBilling Lead and with Finance / Accounts Payable on accruals, month- and quarter-end close, reconciliation, and payment status. Onboard outside

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Prime Operations Assistant on the Custody Product Ops team within Institutional , you'll support the operational workflows that keep Coinbase's token management platform running for Prime customers. This team manages the full billing lifecycle, contract operations, customer onboarding, and token distributions for crypto-native teams, protocol foundations, and institutional clients. You'll execute established processes across revenue, contract, customer, and token operations, maintaining the accuracy and reliability that Prime customers depend on. What you'll do: Reconcile billing and subscription records, investigate discrepancies, and coordinate collections follow-up to maintain accurate revenue operations across the Prime customer base. Manage MSA intake and agreement workflows through Ironclad, track signatures and renewals, and maintain complete contract records for all active accounts. Coordinate TLS and Vesting Platform onboarding for new customers, triage Pylon inboxes, and deliver timely communications throughout the customer lifecycle. Prepare token distributions, support grant setup and M2M migrations, and execute controlled lockup coverage in accordance with documented approval requirements. Maintain SOPs, reporting methodology, and canonical operational datasets, flagging opportunities for automation and escalating policy questions to designated owne

Become a part of our caring community The Legal Operations Professional collects, organizes, and analyzes law department data, including matter management metrics, outside counsel spend, and operational benchmarks. Your work assignments are often straightforward and of moderate complexity. Job Responsibilities: Help with the administration and maintenance of legal technology platforms such as e-billing, matter management, and knowledge management systems Assist with vendor management coordination, including tracking outside counsel performance, processing invoices, and maintaining vendor records Help prepare reports, dashboards, and presentations on law department metrics, spend trends, and benchmarking data to inform leadership decision-making Conduct financial analysis of law department spend data, including reviewing and evaluating law firm and legal service provider pricing structures Helps create financial models to analyze law firm alternative fee arrangements (AFAs), prompt pay discounts, volume discounts, and other fee structures to identify cost savings and optimize outside counsel spend Support the preparation of law firm and legal service provider pricing reviews, including rate benchmarking, fee arrangement comparisons, and value assessments to inform negotiation strategies Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. Use your skills to make an impact Required Qualifications Bachelor's degree 1+ years experience working in legal operations, legal support, knowledge management, or a related professional services environment Experience collecting, organizing, and analyzing data to support operational reporting and decision-making

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Operational Finance Team The Operational Finance Team is responsible for a variety of tasks that are instrumental in keeping the business running on a day to day basis. There are four teams within the Operational Finance Function each serve a specific purpose to the company: Accounting and Accounts Payable - Accurately records all vendor related transactions and keeps our vendors paid, Billing Team - provisions all customers access to mixpanel and ensure proper revenue recognition, Collection Team - records all customer payments and ensures we get paid on time, Payroll - prepares payrolls for all employees world wide. The team is split between the Bay Area, London, Bangalore and Barcelona. About the Role The Procurement Operations Lead will lead the procurement program at Mixpanel. They will manage a team of two, and will be responsible for organizational spend, maximizing vendor value, optimizing procurement processes, minimizing risk, and assisting business partners throughout the organization with the procurement of third-party tools and services. This role requires a breadth of experience and both strategic and operational skills, along with proven people-management capability. A successful candidate will enjoy building and developing a team while using their skillset to streamline operations, enhance processes, and continuously support and educate others to develop a world-class procurement program. Responsibilities Manage and develop a team of two, coaching them through skill-building, career growth, and day-to-day performance while fostering a culture of shared ownership and high s