Business Operations Analyst Jobs

Unterstütze die Transformation von Pricing- und Billing-Prozessen im Zahlungsverkehr durch fundierte Analyse und strukturiertes Business Design. Deine Rolle Als (Senior) Consultant – Business Analyst im Bereich Payments mit Fokus auf Pricing & Billing unterstützt Du strategische Transformationsinitiativen bei Finanzinstituten, die ihre Preismodelle, Abrechnungsprozesse und kommerziellen Angebote modernisieren. Du arbeitest eng mit Produkt-, Finance-, Operations- und Technologieteams zusammen, um Anforderungen zu analysieren, Lösungen zu definieren und skalierbare Pricing- und Billing-Fähigkeiten umzusetzen. Diese Rolle erfordert eine Kombination aus Payment-Expertise, kommerziellem Verständnis und analytischer Präzision. Deine Aufgaben Erhebung und Dokumentation von Anforderungen zu Gebührenstrukturen, Preismodellen, Abrechnungsereignissen, Rechnungsstellung, Anpassungen und Umsatzreporting im Zahlungsverkehr Analyse bestehender Prozesse sowie Unterstützung bei der Zielbilddefinition für Pricing- und Billing-Plattformen, Kontrollen und operative Abläufe Übersetzung fachlicher Anforderungen in funktionale Spezifikationen für Pricing-Engines, Abrechnungssysteme, Produktkonfiguration und Reporting-Lösungen Zusammenarbeit mit Produkt-, Finance-, Operations- und Technologie-Teams zur Sicherstellung wirtschaftlich sinnvoller und operativ umsetzbarer Lösungen Unterstützung von Testaktivitäten, Abstimmungsprozessen, UAT und Implementierung in Pricing- und Billing-Transformationsprogrammen Dein Profil Mehrjährige Erfahrung als Business Analyst im Payments-, Transaction-Banking-, Billing- oder Pricing-Umfeld Fundiertes Verständnis kommerzieller und operativer Prozesse im Zusammenhang mit Pricing, Gebührenmodellen, Rechnungsstellung und Vermeidung von Umsatzverlusten Erfahrung in der Strukturierung komplexer kommerzieller Anforderungen und deren Überführung in umsetzbare Lösungen Fähigkeit zur effektiven Zusammenarbeit mit verschiedenen Stakeholdern aus Produkt, Fin

Gestalte die Transformation im Core Banking durch fundierte Analyse, Prozessdesign und die Übersetzung fachlicher Anforderungen in technologische Lösungen. Deine Rolle Als (Senior) Consultant – Business Analyst im Bereich Core Banking unterstützt Du zentrale Transformationsinitiativen führender Banken bei der Modernisierung von Produkten, Prozessen und Plattformen. Du arbeitest eng mit Fach- und IT-Teams zusammen, um Anforderungen zu definieren, Prozesse zu optimieren und eine erfolgreiche Umsetzung von Veränderungen im Core Banking sicherzustellen. Diese Rolle verbindet praktische Projektarbeit mit intensiver Zusammenarbeit auf Kundenseite. Deine Aufgaben Analyse und Dokumentation von Geschäftsanforderungen in Core-Banking-Bereichen wie Kunden-Onboarding, Konten, Einlagen, Kreditgeschäft, Serviceprozessen und Produktkonfiguration Erstellung von Prozessmodellen, Geschäftsregeln, User Stories und funktionalen Spezifikationen zur Unterstützung von Plattform- und Operating-Model-Transformationen Übersetzung fachlicher Anforderungen in umsetzbare Spezifikationen für Technologie-Teams sowie Begleitung der Lösungsvalidierung während der Umsetzung Zusammenarbeit mit Business-, Operations-, Architektur- und Testteams zur Unterstützung der End-to-End-Delivery in Transformationsprogrammen Mitwirkung an Workshops, Testaktivitäten, Datenmigration und Go-Live-Vorbereitungen Dein Profil Mehrjährige Erfahrung als Business Analyst im Finanzdienstleistungsumfeld mit relevanter Erfahrung im Core Banking, idealerweise in einem globalen Umfeld Fundierte Kenntnisse in einem oder mehreren Core-Banking-Bereichen wie Girokonten, Einlagen, Kreditprodukte, Produkt-Engines oder Kundenservice Erfahrung in Transformationsinitiativen mit Fokus auf Prozessneugestaltung, Plattformveränderungen oder Integration von Business und IT Fähigkeit, komplexe Anforderungen strukturiert aufzubereiten und effektiv mit Fach- und IT-Stakeholdern zusammenzuarbeiten Hohe Eigeninitiative sowie eine selbstst

Leite umfassende Transformationsprogramme im Zahlungsverkehr – von der Strategie über die Analyse bis hin zur erfolgreichen Umsetzung. Deine Rolle Als Principal Consultant im Bereich Payments übernimmst Du eine hybride Rolle aus Business Analyse und Projektmanagement in komplexen Transformationsprogrammen für führende Finanzinstitute. Du gestaltest Lösungsansätze, leitest Workstreams oder Programme und treibst die Umsetzung über Business-, Operations- und Technologieteams hinweg voran. Diese Rolle richtet sich an erfahrene Payments-Spezialistinnen und -Spezialisten, die flexibel zwischen strategischer Analyse und operativer Umsetzung agieren. Deine Aufgaben Leitung oder Steuerung von Transformationsinitiativen in zentralen Payments-Bereichen wie Karten, Account-to-Account-Zahlungen, Pricing & Billing, Kundenservice und operative Modernisierung Definition von Zielprozessen, Vorgehensweisen für Anforderungen und Umsetzungs-Roadmaps bei gleichzeitiger Sicherstellung von Governance und Stakeholder-Abstimmung Aufbau und Steuerung von Programmstrukturen, Delivery-Plänen, Abhängigkeiten, RAID-Prozessen und Reporting auf Management-Ebene Moderation von Entscheidungsprozessen zwischen Produkt-, Operations-, Technologie-, Risiko- und Finance-Stakeholdern zur Lösung komplexer Fragestellungen Beitrag zum Wachstum von Beratungsprojekten durch Lösungsentwicklung, Kundenbeziehungsaufbau und fachliche Impulse im Bereich Payments-Transformation Dein Profil Langjährige Erfahrung in der Payments-Transformation im Beratungs- oder Finanzdienstleistungsumfeld (Business Analyse, Delivery Leadership oder Programmmanagement) Erfahrung in der Zusammenarbeit mit internationalen und funktionsübergreifenden Teams in einem globalen Umfeld Erfahrung im Umgang mit Senior Stakeholdern bis auf C-Level- bzw. Managing-Director-Ebene Erfahrung in der Managementberatung, im Consulting oder in der Geschäftsentwicklung (Business Development) Fundierte Kenntnisse von Zahlungsverkehrsprodukten un

Leite strategische Transformationen im Kreditgeschäft, indem Du Anforderungen, Zielprozesse und Stakeholder-Abstimmung auf höchstem Niveau gestaltest. Deine Rolle Als Principal Consultant – Business Analyst im Bereich Credit & Capital Management übernimmst Du die Leitung des Analyse-Workstreams in großen Transformationsprogrammen für internationale Bankkunden. Du verbindest fundierte fachliche Expertise mit Beratungsstärke, um Lösungsansätze zu definieren, bestehende Prozesse kritisch zu hinterfragen und Konsens auf Senior-Stakeholder-Ebene herzustellen. Diese Rolle eignet sich für erfahrene Fachkräfte, die sowohl strategisch als auch in der Umsetzung agieren. Deine Aufgaben Leitung der Business-Analyse in komplexen Initiativen rund um Kreditprozess-Transformation, Kapitaloptimierung und Operating Model Veränderungen Verantwortung für Anforderungsstrategie, Zielprozessdesign und Nachverfolgbarkeit über Business-, Risiko-, Operations-, Daten- und Technologieteams hinweg Moderation von Workshops mit Senior-Stakeholdern zur Priorisierung, Klärung von Anforderungen und Abstimmung von Umsetzungsentscheidungen Sicherstellung von Qualitätsstandards sowie Coaching von Business-Analysten zur Gewährleistung konsistenter Ergebnisse und Deliverables Beitrag zur Gesamtprojektumsetzung durch Lösungsdesign, Stakeholder-Management und fachliche Impulse im Bereich Kredittransformation Dein Profil Langjährige Erfahrung in Business Analyse, Beratung oder Transformationsrollen im Finanzdienstleistungsumfeld mit starkem Fokus auf Kredit- und Kapitalmanagement Tiefgehendes Verständnis von Kreditprozessen (Origination, Underwriting, Genehmigung, Betreuung, Problemkreditmanagement und regulatorisches Reporting) Fundierte Kenntnisse in Kapitalmanagement und regulatorischen Themen wie Basel, RWA, Risikovorsorge oder Stresstests Nachgewiesene Erfahrung in der Leitung von Analyse-Workstreams in groß angelegten Transformationsprogrammen sowie in der Zusammenarbeit mit Senior-Stakehol

About the Role: We are looking for a highly analytical and data-driven Business Analyst who can derive actionable insights to support business growth, product strategy, and operational efficiency. The ideal candidate should have strong problem-solving abilities, hands-on experience with SQL and Power BI, and the ability to work closely with cross-functional teams to drive data-backed decision making. Key Responsibilities: ● Analyze large datasets to identify trends, business opportunities, and performance gaps. ● Build and maintain dashboards, MIS reports, and business performance trackers using Power BI. ● Write complex SQL queries for data extraction, validation, and analysis. ● Partner with business, product, marketing, and operations teams to support strategic initiatives. ● Monitor key business metrics and provide actionable recommendations to stakeholders. ● Automate recurring reports and improve reporting efficiency. ● Present insights and findings to leadership teams in a clear and structured manner. Requirements: ● 2–5 years of experience in Business Analytics / Data Analytics. ● Strong proficiency in SQL and Power BI is mandatory. ● Good understanding of data visualization, reporting, and dashboarding. ● Strong analytical thinking and problem-solving skills. ● Experience working with large datasets and deriving business insights. ● Excellent communication and stakeholder management skills. ● Prior experience in fintech, consumer internet, or digital businesses will be preferred. Preferred Skills: ● Knowledge of Excel, Python, or other analytics tools is a plus. ● Exposure to product analytics, customer lifecycle analysis, or performance marketing analytics would be an advantage.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team- Paytm Ads is the digital advertising platform of Paytm, enabling brands to reach and engage with over 350M+ users across Paytm’s ecosystem of 200+ payment, commerce, and retail services—both online and offline. By leveraging transaction signals and behavioral insights, Paytm Ads enables advertisers to target highly relevant consumer cohorts and deliver performance-driven campaigns. About the Role- We are looking for a Senior Manager – Product Analytics to drive data-led decision making across the Paytm Ads platform. This role works closely with Product, Data Engineering, Sales, and Operations teams to analyze product performance, user behavior, and campaign outcomes, translating data into actionable insights that improve advertiser and platform performance. Key Responsibilities: ● Build and maintain automated dashboards and BI reports for key product and revenue metrics. ● Write advanced SQL queries to analyze large datasets and generate actionable insights. ● Analyze product usage, funnels, retention, and feature adoption to identify growth opportunities. ● Conduct A/B testing, cohort analysis, and segmentation to measure product and campaign impact. ● Track and optimize digital marketing performance metrics such as CAC, ROI, CTR, and conversions. ● Translate business/product questions into structured analysis recommendations for stakeholders. Qualifications: ● B.E./B.Tech from a reputed engineering institute ● Experience in Product Analytics, Management Consulting, Business Strategy, or Sales/Marketing Analytics roles. ● Strong SQL expertise for large-scale data analysis

Job Title: Business Analyst – Cash Management & Intraday Liquidity About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description: Role: Business Analyst – Cash Management & Intraday Liquidity Location: ADA Treasury Team, Reporting to: ADA Treasury Product Owner / Treasury Lead Role Overview: We are seeking an experienced Business Analyst to join the ADA Treasury team, specialising in cash management and intraday liquidity. The successful candidate will play a pivotal role in analysing, designing, and implementing solutions that enhance our treasury operations, with a particular emphasis on optimising cash flows and managing intraday liquidity risk. This is a highly collaborative role

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Business Analyst team shapes the strategy, growth, and performance of Robinhood's credit products, delivering top-tier experiences for our users. As part of the broader Credit organization, we work closely with product, engineering, risk, and operations to unlock sustainable business growth through deep analytical rigor. Our team fosters a collaborative, ownership-driven culture where every analyst directly influences business strategy and product direction. As a Business Analyst, you'll be part of an 18-month rotational program, completing approximately five rotations across different areas of our Money and Growth org. Each rotation embeds you alongside product, engineering, risk, and operations teams — giving you direct exposure to the metrics, stakeholders, and strategic priorities that drive Robinhood's core business. You'll own real work from day one, build cross-functional fluency fast, and leave each rotation having made a measurable impact. This role is based in our Washington, D.C. office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen c

Who we are About Stripe Stripe is a technology company focused on improving the conditions for economic growth and prosperity. We build programmable financial infrastructure, rethinking from first principles how financial services should work, to make it easier and cheaper for any business to start and scale. More than 10 million businesses build on Stripe, spanning the economic frontier—from solo founders to established enterprises—united by a practical focus on growth. The most ambitious companies in the world use Stripe as core infrastructure to grow faster. They process trillions of dollars a year on Stripe, equivalent to around 1.6% of global GDP. While economic growth makes everyone better off, open markets also enable greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the smallest niches. Our own growth is wholly contingent on the success of the businesses building on Stripe. We therefore invest back into our technology at an unusual rate. We make upgrades to our products every single day to deliver compounding gains to our customers. We maintain some of the most reliable APIs on the internet. We build entirely new pieces of financial infrastructure to enable new ideas. And our significant advances in risk and fraud infrastructure over many years are making the internet economy safer and more accessible. Though people at Stripe don’t tend to take themselves seriously, Stripe is a fairly serious place: our customers are depending on us for their livelihoods. We admire ambition, intensity, curiosity, humility, and rigor. The most effective people become knowledgeable about many domains besides their own. Any company is an applied exercise in understanding some aspect of society or the market. In working with so many (especially the new and innovative ones), we think that Stripe is one of the very best places to learn about how

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a ServiceNow Business System Analyst at Everpure™, you will serve as the strategic bridge between cross-functional business partners and technical engineering teams to unlock the full potential of our enterprise platform . You will maximize organizational agility by aligning ServiceNow capabilities across ITSM, HR, and Field Services directly with key business outcomes . Partnering closely with developers, product owners, and enterprise leaders, you will drive operational efficiency, seamless automation, and platform modernization . If you thrive on transforming complex enterprise workflows into scalable, high-impact digital experiences, this role offers an exciting opportunity to shape our technology ecosystem . WHAT YOU'LL DO Drive Business Process Optimization & Alignment: Lead workshops with key stakeholders across IT, HR, and Operations to map current-state workflows, eliminate operational bottlenecks, and design scalable future-state processes that enhance service efficiency and align with enterprise governance standards . Manage Agile Backlog & Deliver Strategic Value: Transform complex business requirements into prioritized epics, clear user stories, and acceptance criteria within Agile delivery frameworks, ensuring technical features directly support measurable organizational goals . Ensure Delivery Excellence & Solution Quality: Partner with platform architects and engineering teams to rev

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of the AI Data Cloud. Join the Snowflake team. As a Senior Business Systems Analyst you will be supporting the Finance IT Systems and be responsible for liaison between the Finance business stakeholders and developers. You must have the ability to translate business needs into Functional specifications, design and develop solutions, configure finance systems, test and deploy them into production. You have a passion for working cross functionally and building solutions to support business processes and data flows and strength in solving platform issues with expert troubleshooting skills. This role will work closely with multiple departments and other business partners, as well as Executives in Finance, Security, IT and HR. What you will be doing Independently contribute to following areas - Support finance systems for Period close activities of Finance operations Automate Accounting Process using cutting edge technology Core Accounting, External reporting Transformation Projects Core Accounting, External reporting Operational changes FP&A business requests Identify Accounting/Finance process gaps and provide suggestions AI evangelist - Able to use best of class AI tools to quickly create wireframes, FSDs, use cases, test automations & other innovatio

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the Role: Senior Consultant – Business Analyst We’re seeking a strategic, AI-savvy Product Leader with strong business and technical acumen. This person will own the product roadmap, drive vision, translate complex problems into actionable requirements, lead cross-functional teams, and deliver high-impact, data-driven solutions aligned with business goals. Additional Requirements: • Educational Background: Candidate must have a Computer Science degree + MBA. • Cloud Exposure: Must have been involved in projects built on cloud platforms, preferably Microsoft Azure. • Domain Exposure: Healthcare industry background is highly preferred. Key Responsibilities • Own and continuously refine the product backlog and roadmap; prioritize initiatives based on strategic value, risk, dependencies, and measurable outcomes. • Drive and communicate product vision, strategy, and suc

JOB TITLE Access and Identity Management - Business Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Translate business and security requirements into scalable, production‑ready AIM and IGA solutions that support firmwide operations Partner closely with business, Global Systems Administration, and technology stakeholders to deliver secure, efficient, and user‑friendly access solutions Analyze data to identify access trends, control gaps, and process inefficiencies, with a focus on automating manual processes and improving platform scalability Own requirements gathering, functional documentation, and user stories from ideation through UAT, deployment, and post‑release support Leverage tools such as SailPoint, JIRA, SQL, Splunk, and Power BI to support access governance, reporting, and operational insights Design and maintain dashboards and KPIs that measure access lifecycle performance, risk indicators, and user experience Support data‑driven decision making by validating data quality, ensuring consistency, and aligning metrics to business objectives Build deep domain expertise in identity governance, security controls, and investment‑driven technology platforms Contribute to a culture that prioritizes integrity, transparency, and the highest ethical standards WHAT’S REQUIRED 4+ years of experience as a Business Analyst supporting Access & Identity Management (AIM) and Identity Governance & Administration (IGA) initiatives

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Business Systems Analyst at Pearl, you'll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization. You'll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You'll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company's AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI-enabled work gets defined, prioritized, and operationalized. What You’ll Do Evaluate and document Agent Hub product requirements,

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development. What You’ll Do Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io Build and deploy automation (flows), validations, and applications in Salesforce Implement new systems and integrations as needed Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation Create key reports and dashboards to track systems performance and data accuracy Write and maintain clear documentation on syste