Business Operations Partner Director Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As an Engineering Manager on the Core Rider team, you will act as a critical technical leader in a highly visible area of the Rider Organization. Taking holistic ownership of our foundational systems and core rider functionality, you will be directly responsible for moving top-line business metrics and delivering a seamless rideshare experience. You will partner with multiple product managers, data scientists, and cross-functional teams to develop complex systems, define strategic roadmaps, scale the product and infrastructure that powers how millions of riders request and experience their rides every day. Responsibilities: Drive team execution, proactively resolve bottlenecks and make decisive trade-offs. Partner with cross-functional teams (Product, Design, Marketing, Science, and Analytics) to define the team's strategic direction. Translate high-level business goals into actionable projects. Own a team roadmap from conception to delivery, managing cross-team dependencies and mitigating risks. Maintain operational excellence through contributing to best practices for observability, reliability, and on-call processes. Ensure technical excellence through architecture reviews, tech debt management, and engineering guidance. Maintain team health by creating and refining team processes, fostering a supportive team culture, and managing resourcing. Develop team member careers by matching them with opportunities, setting clear expectations, and providing timely feedback. Build relationships across engineering teams to share learnings, align on standards, and identify collaboration opportunities. Serve as a dependable, high-bar interviewer and active participant in Lyft’s broader community. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or equivalent practic

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As an Engineering Manager on the Core Rider team, you will act as a critical technical leader in a highly visible area of the Rider Organization. Taking holistic ownership of our foundational systems and core rider functionality, you will be directly responsible for moving top-line business metrics and delivering a seamless rideshare experience. You will partner with multiple product managers, data scientists, and cross-functional teams to develop complex systems, define strategic roadmaps, scale the product and infrastructure that powers how millions of riders request and experience their rides every day. Responsibilities: Drive team execution, proactively resolve bottlenecks and make decisive trade-offs. Partner with cross-functional teams (Product, Design, Marketing, Science, and Analytics) to define the team's strategic direction. Translate high-level business goals into actionable projects. Own a team roadmap from conception to delivery, managing cross-team dependencies and mitigating risks. Maintain operational excellence through contributing to best practices for observability, reliability, and on-call processes. Ensure technical excellence through architecture reviews, tech debt management, and engineering guidance. Maintain team health by creating and refining team processes, fostering a supportive team culture, and managing resourcing. Develop team member careers by matching them with opportunities, setting clear expectations, and providing timely feedback. Build relationships across engineering teams to share learnings, align on standards, and identify collaboration opportunities. Serve as a dependable, high-bar interviewer and active participant in Lyft’s broader community. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or a related field, or equivalent practic

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With over half a billion rides and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Marketplace, Mapping, Fraud, Growth and beyond. Building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives requires robust, scalable software systems operating at massive scale. Our highly motivated Software Engineers work on these challenging problems and build the systems that directly impact various aspects of our core business. If you are a critical thinker with experience building software systems, passionate about solving business problems through well-crafted code and working in a dynamic, creative, and collaborative environment, we are searching for you. As an associate software engineer, you will be designing, building, and launching the services that power the platform's core products. Compared to similarly-sized technology companies, the set of problems that we tackle is incredibly diverse. They cut across transportation, distributed systems, backend services, mapping, personalization, and real-time infrastructure. We are hiring motivated engineers across each of these areas. We're looking for someone who is passionate about solving problems with code, building reliable and maintainable systems, and is excited about working in a fast-paced, innovative, and collegial environment. You will report to a Software Engineering Manager. Responsibilities: Partner with Engineers, Data Scientists, Product Managers, and Business Partners to build software for business and user impact Perform technical analysis and build proof-of-concept prototypes to explore and propose solutions to both new and existing problems Design and develop software components, services, and APIs Write production quality code to launc

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Procurement is part of Stripe Finance and owns the full supplier lifecycle and buying journey. The team sources and evaluates new vendors, renews and negotiates contracts with existing suppliers, and leads third‑party risk management and compliance activities to ensure suppliers meet Stripe’s standards. Procurement also drafts, reviews, and approves supplier contract structures and terms, aligned with Stripe’s risk appetite and legal requirements. What you’ll do We are looking for an experienced Sourcing professional to focus on establishing trusted business partner relationships in the technology space at Stripe with a “users first” approach to ensure early and active participation across the full lifecycle of strategic sourcing and procurement, including: category planning, sourcing strategies, RFx execution, supplier evaluation and selection, contract negotiations and management, and continuous improvements. You will play a critical role in ensuring Stripe's procurement aligns with our operational principles by contributing to our sustainable growth while fostering strong, ethical supplier relationships. Experience with complex software negotiations is required. Responsibilities Develop and execute strategic sourcing plans for designated categories, identifying opportunities for cost reduction, quality improvement, and process efficiencies Lead supplier selection, assessment, and contract negotiation processes, ensuring compliance with St

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and unlock new business opportunities. Our mission is to increase the GDP of the internet. There is an enormous amount of work ahead, and an opportunity to do some of the most meaningful work of your career. About the team The Funded Startups team partners with the most promising venture-backed startups across EMEA. We combine deep knowledge of Stripe’s products with strong relationships across the startup ecosystem to help founders build, monetize, and scale their businesses globally. Our work brings the next generation of high-potential businesses to Stripe and helps them create sustainable growth—directly advancing Stripe’s mission to increase the GDP of the internet. What you’ll do As an Account Executive on the Funded Startups team, you will build partnerships with some of Italy’s most innovative and fast-growing venture-backed startups. You will help founders and operators understand how Stripe’s financial infrastructure can support their growth ambitions, unlock new revenue streams, and create an advantage in their markets. You will own a high-velocity sales motion from prospecting through close, while developing a strong understanding of each user’s business, technical environment, and priorities. You will identify opportunities for users to adopt more of Stripe’s product suite, create and execute campaigns that build new pipeline, and partner cross-functionally to set users up for long-term success. Responsibilities Identify and qualify high-potential venture-backed startups through inbound leads and proactive outbound prospecting. Own the full sales cycle, from first engagement to closing Build and execute territory and account plans that drive new business, product adoption, and sustained user value. Develop a deep understanding of users’

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Risk Data Science team builds the data foundations, models, and measurement frameworks that power Stripe's risk and product decisions — from underwriting and reserves to merchant interventions and enablements. We're at an inflection point: as Stripe increasingly offers risk capabilities as a product to platforms and users, we need a data leader to shape how we build, measure, and evolve our risk data strategy across the What you’ll do We are looking for an experienced data analyst to drive the data strategy for our risk as a product offering. Define the metrics, data products, and analytical frameworks needed as Stripe brings risk capabilities to platforms and connected accounts at scale. Partner with Product, Engineering, and Risk leadership to ensure data investments align with the product roadmap. You will design metrics, pipelines, and data products that serve as the analytical backbone for risk decisioning. You will own the definition, reliability, and visibility of our most important risk metrics. Establish a canonical set of north star and operational metrics and ensure they are trustworthy, well-documented, and consistently surfaced to the right audiences. Build and maintain the infrastructure that keeps these metrics accurate as our data and product landscape evolves, including clear ownership, alerting on regressions, and scalable pipelines that reduce the cost of keeping insights current. You will also own and evolve Str

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Technical Account Management (TAM) team directly supports our largest and fastest-growing paid users. We provide proactive consultation, best-practice guidance, and ongoing managed services to optimize and accelerate our users' business. We pursue excellence in user service, aiming to consistently exceed expectations. What you'll do Stripe is looking for an EMEA-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working predominantly with top Platform and direct merchants across EMEA. This manager's day-to-day interactions with the team will cultivate a high-performance environment, define and implement cross-functional solutions at scale, lead through user challenges, and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe's level of service and support through setting strategy, defining clear goals, and determining prioritization with data and user feedback. Responsibilities Partner with the TAM leadership to shape the strategy for Stripe's largest segment and most complex engagements Lead a team of technical account managers working with Stripe's largest users Partner cross-functionally with GTM, CSM, Product, Engineering, Professional Services, and Solution Architects to deliver end-to-end solutions for EMEA platforms and other segme

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. That means you have an opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Performance and Talent Planning team is part of Stripe’s broader Talent and Development organization. We shape how Stripes grow their careers and do their best work. We build the programs, systems, and insights that help managers develop strong teams, help leaders plan for the future, and give Stripes clear opportunities to grow. Our work spans performance, talent planning, career development, succession, and organizational insights. Our goal is to make Stripe a place where talented people can build lasting careers and have an outsized impact. What you’ll do In this role, you will help translate Stripe’s performance and talent philosophy into scalable, global experiences. You will work across People Products, People Insights, Employee Relations, People Partners and other partner teams to design programs and systems that are clear for users, operationally durable, and aligned with Stripe’s future needs. You will bring a product mindset to all you do, starting with data driven problem statements, qualitative and quantitative signals, an understanding of the end-to-end user experience, an iterative design process, and an obsession with continuous improvement over time. You will be comfortable operating across time zones and navigating competing perspectives, incomplete information, and urgent priorities. A Day in the Life You start your day by reviewing your agenda in Slack or asking your AI agent to summarize ongoing work and priorities. Energized by a mix o

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe’s growth by making confident, calibrated decisions on our highest-exposure users. What you’ll do Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company’s financial and partnership success. As a Credit Analyst Underwriter on the North America Strategy Risk team, you will underwrite and manage a portfolio of our largest and fastest growing businesses in order to facilitate Stripe’s growth objectives while minimizing Stripe’s credit risk. This is a high impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance. Responsibilities Work directly with our top merchants, from successful venture-backed startups to well-established institutions, to evaluate their business models and financial statements. Provide tailored credit risk recommendations that mitigate Stripe's exposure, while facilitating partner company growth. Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models. Deliver insights to support senior management decisions, ranging from onboarding strategie

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe’s growth by making confident, calibrated decisions on our highest-exposure users. What you’ll do Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company’s financial and partnership success. As a Credit Analyst Underwriter on the North America Strategy Risk team, you will underwrite and manage a portfolio of our largest and fastest growing businesses in order to facilitate Stripe’s growth objectives while minimizing Stripe’s credit risk. This is a high impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance. Responsibilities Work directly with our top merchants, from successful venture-backed startups to well established institutions, to evaluate their business models and financial statements Provide tailored credit risk recommendations that mitigate Stripe’s exposure, while facilitating partner company growth Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models Deliver insights to support senior management decisions, ranging from onboarding strategi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Accounting Team is responsible for supporting all products at Stripe, consulting on accounting implications, and supporting teams' ability to make informed strategic decisions. We are responsible for the accurate and timely recording of all business-generated transactions on our balance sheet and income statement. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams. What you'll do Stripe is seeking an experienced accountant to join our world-class accounting team. In this role, you will support revenue and cost accounting for products developed by our Bridge subsidiary, leveraging your technical expertise with U.S. GAAP, specifically ASC 606, to quickly identify accounting implications and impacts on customers while advising and collaborating with team members cross-functionally to develop operational processes that help us scale. Ideally, you will have both public accounting and industry experience in tech or financial services, as well as experience working for companies with a high volume of complex transactions and issues. Responsibilities Own P&L accounting for Bridge's products, including journal entries, reconciliations, variance analyses, financial reporting deliverables, and analytical reviews Partner closely with Bridge's product, go-to-market, and finance partners to thoroughly understand new products, features, and contracts, and advise on accounting im

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a SMB Account Manager, you are responsible for retaining and growing a defined portfolio of existing customers on the UK market. You act as the commercial owner of each relationship — driving renewals, expanding accounts, and positioning Trustpilot as a long-term partner that delivers measurable business value. You combine commercial acumen with relationship depth, collaborating closely with Customer Success Managers to ensure adoption, satisfaction, and sustainable revenue growth. You are accountable for contributing to strong Gross Renewal Rate (GRR) and Net Revenue Retention (NRR) results by executing defined renewal processes, maintaining Salesforce accuracy, and supporting customers to achieve measurable value. What you'll be doing: Retention & Renewal: Own the end-to-end renewal process, delivering high Gross Renewal Rates (GRR) and predictable retention. Growth & NRR: Drive portfolio expansion through upsell and cross-sell to achieve strong Net Revenue Retention (NRR) and overall portfolio growth. Account Planning: Build and maintain detailed account plans, stakeholder maps, and accurate forecasts in Salesforce. Customer Engagement: Lead commercial and strategic conversations, including business reviews and contract discussions. Cross-Functional Collaboration: Partner with Customer Success to ensure value realization, with Marketing on customer stories, and with Product on feedback loops. Operational Excellence: Ensure accurate data, forecasting discipline, and pipeline visibility across your portfolio. Who you are: You have experience in account management, renewals, or a similar customer-facing role within a SaaS or subscripti

About the Team The Corporate Development team sits at the intersection of OpenAI’s strategy and the global AI ecosystem. Partnering closely with engineering, product, and business leaders, we analyze markets, technologies, and companies to identify opportunities that accelerate OpenAI’s mission and long-term strategy. Bringing together expertise in strategy, M&A, and integration, the team leads the end-to-end process of sourcing, evaluating, negotiating, and integrating acquisitions and other strategic transactions. About the Role The Corporate Development Deal Lead will own high-priority M&A and strategic transaction work from early evaluation through diligence, structuring, negotiation, approval, and close. This person will translate strategic priorities and market insight into actionable deal opportunities, build the business case for transactions, and drive cross-functional alignment with senior stakeholders. This is a hands-on, high-ownership role for someone who can combine strategic judgment, financial rigor, founder relationship-building, and crisp execution. The ideal candidate can lead complex transactions, partner well with executive stakeholders, and help build the AI-native systems, tools, and operating practices that allow Corp Dev to scale. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end execution of corporate development transactions (e.g., acquisitions and strategic investments), including sourcing, diligence, valuation, structuring, negotiation, and closing. Track and interpret key trends across AI, technology, and adjacent industries, translating the competitive and startup landscape into clear, high-impact insights for OpenAI’s leadership. Proactively source acquisition and other opportunities by building deep relationships across the venture, startup, and incubator ecosystem. Partner closely wi

About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurab

About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable