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Call Center Service Advocate Jobs

630 active opportunities · Updated for October 2026

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Explore current call center service advocate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

R
8 days ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Law Enforcement Liaison (Kansas), you’ll develop and advance strategic law enforcement and safety relationships with special focus on law enforcement, while also supporting internal platform safety efforts that elevate the Roblox safety ecosystem. The ideal candidate will be a versatile, self-driven, team-player who enjoys context-switching across high-profile initiatives, and is uniquely motivated by Roblox’s mission of connecting a billion people with optimism and civility. From serving as an external representative of Roblox with state and local law enforcement agencies, to collaborating cross-functionally with our Legal & Advocacy, Civility, Safety, Product, and Communications teams (among others), you will have a diverse set of responsibilities in furtherance of assisting law enforcement, educating external stakeholders such as parents and educators on digital safety, and ultimately helping keep users safe on Roblox. This position is remotely based in Kansas and will report to the Senior Manager of US Public Policy. Please note: This role requires On-Call support during weekends and holidays, and is expected to include frequent travel. The scope may also require reviewing grap

Work Flexibility: Field-based Clinical Specialist, Joint Replacement As a Clinical Specialist at Stryker, you will help improve orthopedic surgeries around the world and play a direct role in our mission of making healthcare better. In this role, you will build deep clinical and technical expertise across both robotic (Mako SmartRobotics ™) and manual orthopedic procedures. You will support surgeons in the operating room by assisting with pre-operative planning, case preparation, system setup, and real-time procedural workflows to ensure safe, accurate , and efficient outcomes. You will gain hands-on experience working with Mako technology—including CT-based planning, implant sizing, registration, and intra-operative support—while also developing strong competency in manual procedures, instrumentation, and OR protocols. Through shadowing experienced team members, supporting product demonstrations, and participating in labs and education programs, you will learn the systems, processes, and best practices that define world-class clinical support. This role requires adaptability, steady composure, and strong problem-solving in a fast-paced surgical environment. Because patients’ needs don’t follow business hours, you will also participate in on-call coverage, including evenings, wee

logistics
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Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t

SA
9 days ago

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! In September 2026 we raised a $350 million Series E at a $3.5 billion valuation , and we are scaling our engineering and research teams to meet demand. The role Frontier AI data is expensive to make and hard to measure. Every task we deliver is tested against the strongest models, often through many long-running agent rollouts. Your job is to make that process faster, cheaper, and more rigorous with ML and AI You will be one of the early members of ML & Research Engineering at Snorkel. You will study how frontier-grade data is generated and evaluated, form hypotheses, validate them against real production data, and ship the winners at scale. You will shape the discipline's direction, its standards, and the team that grows around it. What you'll work on Efficient agentic evals. Cut the cost of long-horizon agent evaluation with adaptive sampling, statistically grounded early stopping, model cascades, caching, and cheap-first gating. AI model routing. Route every eval and judge call to the cheapest model that clears the quality bar, with fallback, monitoring, and cost attribution. Fine-tuned small models. Fine-tune and serve open-weight models (LoRA and other

pythonmachine learningai
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W
9 days ago

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why are we hiring: To handle all GL related activities, handling clients call and helping the cited in case of any queries and supporting the team in case of any adhoc request closing of GL without any discrepancy. Job location : Vikhroli Shift : Early morning (3:30 am & 6:30 am) Cab facility is available (Home pick-up & drop) 5 days a week What you'll be doing: ➡️ Responsible for general ledger accounting and month-end closing activities. ➡️ Prepare journal entries, reconciliations, and assist in financial reporting. ➡️ Collaborate with cross-functional teams to resolve queries. ➡️ Ensure compliance with internal controls and audit requirements. ➡️ Coordinating with auditors for Interim audit and providing the details / schedules required by them. ➡️ Preparation of monthly and quarterly P&L, Balance sheet along with all schedule and other reports required by management. ➡️ Doing monthly analysis of P&L and Balance sheet items and highlight major variances/ observations to management. ➡️ Handling all GL related queries thru mails & calls from OPCO Team, Inter d

accountingrecruitment
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Maintenance Supervisor – JLL What this job involves: This UAW Maintenance Supervisor position is a hands-on technical role for our Pontiac, MI, location with a very high expectation of "wrench time." You will be a critical part of our facilities team, responsible for maintaining, troubleshooting, and repairing essential equipment across multiple buildings. We are seeking a multi-skilled expert with a strong focus on plumbing who can independently diagnose and resolve issues with HVAC, water/steam processes, and other building infrastructure. This role is essential for ensuring our client's facilities operate safely and efficiently, requiring a high level of technical expertise and the readiness to respond to on-call emergencies. This position operates under the International Union of Operating Engineers (IUOE Local 99). What your day-to-day will look like: Perform all routine maintenance, repairs, and installations of plumbing, HVAC, and building mechanical systems. Diagnose and troubleshoot critical equipment, including supply air units, exhaust fans, pressure boiler systems, pumps, and valves. Monitor equipmen

artificial intelligenceairecruitment
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JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Maintenance Manager - JLL !!! Sign-on available !!! What this job involves: The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems technicians, in a fast-paced atmosphere while ensuring a safe working environment for all. Models safety standards and maintains an environment always focused on safety. Leads, trains, and supports maintenance team members as needed to develop individuals’ skills and expand team capabilities. Develops solutions to difficult problems, capable of managing outside contractors and being on-call for emergencies. Dedicated to supporting multi-site production by working in a safe, customer-focused manner. <l

artificial intelligenceaiproject management
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C
Cvshealth
📍 Apache Junction
9 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

C
9 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Location: 222-19 Linden Blvd Jamaica, NY 11411 This position is full-time, M-F from 8am to 5pm Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care

C
9 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

C
9 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

I
9 days ago

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. This position maintains and repairs the facility's structure, equipment and ground, including plumbing, electrical and HVAC. Key Responsibilities: Responsible for mechanical service calls and in-house repairs throughout facility and grounds. Performs skilled trade work, such as carpentry or painting in the construction, repair or alteration of structures such as walls, roofs or office fixtures. Monitor, maintain document and perform preventative maintenance on HVAC system including central plant. May provide guidance and oversee other personnel. May work from sketches, blueprints, and drawings. Act as liaison and supervise work of contractors. Be on call and able to respond 7/24/365. Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs. Requirements: Requires 2-5 years of related experience Ability to continually learn through on-t

artificial intelligenceai
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As a Cardiopulmonary Patient Educator with CVS Health, you will have the opportunity to use your clinical skills to be an educator to your patients and their caregivers, helping them understand their complex Pulmonary Arterial Hypertension (PAH) therapies by providing infusion training and clinical support. **This is a direct hire/full-time position. In this role you will: Consult and collaborate with physicians, clinicians, pharmacy operations and the sales team to coordinate the patient’s plan of care. Work within a highly specialized area of nursing and enjoy the autonomy that comes from working within a home care service. Assist patients who are initiating or transitioning to infused or inhaled therapies for PAH. Develop deep relationships with patients and caregivers in a one-on-one setting. Have excellent written and verbal customer service skills and advanced computer skills in order to interact with key partners Participate in on-call as the business needs. Travel: You can expect to work from home approximately 30% of the time when you are educating patients on how to administer their oral, or inhaled therapies. You will spend approximately 70% of your time visiting patients in-person when you are educating them on their infused therapies. About 60% of this time within a two-hour drive. The

customer service
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

C
10 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

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