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Call Center Service Advocate Jobs

630 active opportunities · Updated for October 2026

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Explore current call center service advocate jobs. Use filters to narrow by work mode, employment type, experience and date posted.

C
12 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

The way products get built is changing. Agents write a growing share of shipped interfaces, designers work in code, and a design system's output is bigger than a component library. At Datadog we're redefining ours for that world, and evolving how the product looks and feels at the same time. DRUIDS is the design system behind every Datadog surface, used daily by more than a hundred designers and thousands of engineers across thirty-plus products. You'll lead the team that owns it: designers and design engineers who set the system's direction, hold the quality bar for what ships, and build the tools that make designing in code the default way to work. The team partners closely with product designers, frontend engineers and PMs across the company. This is a hands-on leadership role in a technical, engineering-forward company. You'll be expected to have a point of view and defend it, to be the person the design org asks about quality, and to make the call when work isn't good enough yet. Much of what a design system should be right now hasn't been settled — here or anywhere else. If you're a designer who never stopped making things, and you'd rather decide what a system should be than maintain one that already exists, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead the team and set its direction Decide what DRUIDS owns, what it ships, and what stays with product teams. Own where the system goes next. Have a view on what a design system should be, and argue for it. Turn direction into a roadmap, and work with partners on what gets built and when. Coach the designers and design engineers on your team, be clear about what each person owns, and hire as the team grows. Own craft and quality Own the craft and quality of components, patterns,

M
12 days ago

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. The Opportunity Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy. This role is a hybrid working model in our New York City office long-term. Day to Day Identify high-potential businesses that would be a good fit to work with MongoDB across your region Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call Develop strong sales and product knowledge Interact with IT and business decision makers via telephone and email Update lead and prospect activity in Salesforce to ensure effective lead management Set qualified introductory meetings for the Sales team Nurture early phase opportunities for future pipeline pote

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At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. The Opportunity Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy. This role is a hybrid working model in our Boston office long-term. Day to Day Identify high-potential businesses that would be a good fit to work with MongoDB across your region Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call Develop strong sales and product knowledge Interact with IT and business decision makers via telephone and email Update lead and prospect activity in Salesforce to ensure effective lead management Set qualified introductory meetings for the Sales team Nurture early phase opportunities for future pipeline potential Exceed

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H
12 days ago

About HopSkipDrive At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation. Through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We use AI every day, and not as a productivity add-on. It's woven into how we work at every level. We're rethinking how work gets done, who does what, and what a small team can accomplish. If you've already built AI into how you work, you'll hit the ground running. If you haven't, you'll need to be ready to learn fast and work differently than you have before. Who We Are Our team of Sales Development Representatives create the first stage relationships with prospects at some of the largest school districts in the country. Your goal is to educate prospects on HopSkipDrive’s service and schedule meetings for them to speak with our Account Executives. Our Sales Development Team is the engine that drives HopSkipDrive’s growth. Here is a short list of what you will be doing: Work in conjunction with sales team to research and evaluate prospective leads Establish a rapport with potential prospects Use a consultative sales approach during outreach to accurately assess the needs of prospective clients Cold call and email identified leads and determine if there is a potential need for HSD’s services Utilize Salesforce CRM to manage sales funnel and determine outreach strategies Meet or exceed SDR quotas (includes emai

REMOTEaisalesforceCRM
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, we’d love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, we’re strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, you’ll review merchant information and make sure everything is accurate, complete, and compliant. This role is Greek-speaking, based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What you’ll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Call merchants directly in Greek to clarify details, resolve discrepancies, or request missing documentation Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Compl

Excelrecruitment
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you detail-oriented and enjoy working with data? Do you like solving problems and collaborating across teams? If so, we’d love to hear from you! Role background Our Merchant Services and Compliance Operations teams ensure Wolt meets regulatory requirements across all markets. As part of this, we’re strengthening our KYC/KYB processes to support scalable and compliant operations. As a Merchant Compliance Administrator, you’ll review merchant information and make sure everything is accurate, complete, and compliant. This role is German-speaking, based in Budapest, Hungary, and works closely with our in-market teams. We offer flexibility - the position is available full time, part-time (20 or 30 hours per week) and is also suitable for students, with a minimum commitment of 20 working hours per week. What you’ll be doing Review and validate merchant-submitted KYC/KYB documents (e.g. ID, business details) Check for accuracy and completeness based on internal guidelines Flag missing or incorrect information for follow-up Call merchants directly in German to clarify details, resolve discrepancies, or request missing documentation Use internal tools to manage and track tasks Support quality checks and maintain high data accuracy Collaborate with Operations, Com

Excelrecruitment
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S
12 days ago

Database Migration Engineer JD We are looking for a hands-on Database Migration Engineer with experience in large-scale enterprise database migrations and Migration Factory environments. Key Responsibilities Execute migrations from Sybase ASE / IBM DB2 to PostgreSQL / Amazon Aurora PostgreSQL / SingleStore . Perform migration assessment, schema conversion, data validation, reconciliation, and performance testing . Execute database cutover, rollback, production go-live, and post-migration stabilization . Troubleshoot migration issues and independently execute migration runbooks across migration waves. Coordinate with application, infrastructure, cloud, and engineering teams . Perform database administration, performance tuning, backup/recovery, and optimization . Develop migration documentation, runbooks, status reports, and operational procedures. Ensure data integrity, availability, security, and compliance throughout the migration lifecycle. Must-Have Skills Sybase ASE + IBM DB2 + PostgreSQL Amazon Aurora PostgreSQL + AWS Hands-on database migration experience Database administration & performance tuning Shell / Python / PowerShell scripting and automation Strong troubleshooting and analytical skills Ability to independently manage end-to-end database migration activities Note: By submitting your application, you consent to being contacted by our Talent Acquisition team via phone call, email, SMS, WhatsApp, or other communication channels regarding your application and relevant career opportunities.

pythonpostgresqlaws
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C
13 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <

C
13 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Medical Scribe Company: Oak Street Health Role Description: The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps. Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care. <p

Role Description As a Software Engineer on the Metadata team, you’ll build and operate the large-scale distributed databases that every Dropbox service depends on. Metadata systems are mission-critical, in the live path for all user operations and must meet stringent requirements for latency, durability, and transactional consistency. You’ll design and evolve the core infrastructure that manages Dropbox’s databases at scale, enabling fast, reliable access to data for millions of users and hundreds of internal services. This work spans distributed systems, replication, caching, and transactional database systems. You’ll collaborate closely with engineers across Infrastructure and Product teams to ensure the metadata layer meets business needs and continues to scale with Dropbox’s growth. This is an opportunity to leverage your expertise in distributed systems and grow into broader technical leadership. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here . Responsibilities Design and maintain distributed database systems providing low-latency, strongly consistent data access Implement and optimize replication, consensus, and caching mechanisms to meet availability and performance goals Operate production systems, including participating in the on-call rotation, ensuring high availability and data durability Collaborate with infrastructure and product teams to assess current and future use cases and requirements, supporting the development of a mid- to long-term roadmap that reflects these needs Contribute to system design reviews, postmortems, and reliability improvements Write high-quality, efficient code in Go and Rust for performance-critical systems On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable

REMOTEpythonjavaai
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Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior software engineer Job Description Summary Overview: Provides support of applications software through programming, analysis, design, development and delivery of software solutions. Researches alternative technical solutions for changing business needs. Role: •Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. •Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. •Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. •Perform feasibility studies, logic designs, detailed systems flowcharting, analysis of input-output flow, cost and time analysis. •Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. •Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. •Assist Seni

javasqlgit
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S
Stryker
📍 Chicago• From $26/hr
13 days ago

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do: • Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. • Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. • Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. • Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships. • Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service. • Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use. • Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer-focused mindset. • Provide flexible coverage, including rotating schedules, on-call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel. What you will need: <b

customer service
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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. At Baxter, our mission is to save and sustain lives. As a Sr. Clinical Solutions Specialist, you will partner with healthcare organizations to implement and optimize Baxter's Care Communications solutions, including nurse call and digital health technologies. In this role, you will apply your clinical knowledge to assess workflows, support system implementation, and guide organizations through the adoption of technology solutions that enhance communication and care delivery. Success is measured by the effective deployment of clinical solutions, customer adoption, and achievement of implementation milestones. Your Team You will be part of the Care Communications Clinical Operations team, supporting healthcare customers throughout the implementation lifecycle. The team works closely with Project Managers, Implementation Specialists, Engineers, Account Managers, and Care Communications leaders to deliver clinical technology solutions

Excelrecruitment
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L
Lyft
📍 San Francisco• Full-time
16 days ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Airports team is part of a mission-critical endeavor that keeps travelers moving smoothly. As an engineer on our team, your role will be essential in making sure drivers and riders enjoy a dependable experience at airports. You'll work hand in hand with various teams across Lyft, fostering collaboration and driving innovation to tackle the unique challenges of the travel and airports industry. Your responsibilities will also involve managing real-time communication with airports, ensuring our technology integrates seamlessly into their operations. Your skills will be the driving force behind enhancing the airport journey for millions. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Lead large features from idea to positive execution and launch Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Participate in our teams on call rotation. Identify, triage, debug and resolve issues/bugs across our various applications and platforms Have the ability to explain the various trade offs made in decisions Manage project priorities, deadlines, and deliverables. Experience: BS/MS or equivalent in Computer Engineering, Computer Science, or related field or equivalent practical experience 2-5+ years of software engineering/production infrastructure industry experience Experience with Python, Go Proficiency in object-oriented programming Experience working with data structures or algorithms Ability to work with a low-ego, highly collaborative, and cross-functional team Bonus points: experience pursuing side projects or open-source project Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled M

pythonaigo
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