Case Management Associate Jobs

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE : Our Case Management team facilitates a seamless client experience through the underwriting process for all life insurance applicants. Supported by advanced technology platforms, internal counterparts, outside vendors, and, of course, insurance carriers themselves, the team ensures that there are no bumps in the road throughout the process from submission of initial application to placement. WHAT YOU’LL DO: Own and manage an individual caseload of in-process life insurance applications, beginning with creating and sending the application to the client and continuing through underwriting in-force Request and obtain underwriting requirements from the client and take initiative to review underwriting decisions to determine if better options exist for our customers Master all carrier workflows, application and underwriting processes, and software systems necessary to carry out your responsibilities

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position is open to candidates located in Arizona. The work schedule is Monday through Friday, from 8:30 AM to 5:00 PM Arizona time. The Care Management Associate (CMA) supports comprehensive coordination of medical services that include intake and outgoing calls for medical services. We work closely with both case management team and utilization management team. The Care Management Associate will review eligibility and benefits and open pre-certification cases and either approve or send to nursing staff for review. Additional responsibilities include but not limited to the following: - Evaluates patients using targeted intervention business rules and processes to identify needed medical services, make appropriate referrals to medical services staff, and coordinate the required servi

Title- Product Management - Lending About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: - Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables - Own end-to-end product lifecycle for lending journeys – onboarding, credit decisioning, disbursement, repayment, and closure. - Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates. - Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, an

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The role requires a highly collaborative, customer centric approach with various stakeholder groups including the wider People Team, leaders and employees. The scope includes Poland with some opportunity to support across the Europe region. Our team works in a dynamic, fast paced environment which underpins our relationship-based culture. As such, you’ll need a flexible and adaptable communication style, ability to engage with all levels across the organisation and strong self-awareness to build strong relationships across the business. You will be accountable for customer support & administration across the employee lifecycle. This role is exposed to multiple functional disciplines including compensation, benefits, HR policies, HRIS, reporting, employee relations and analytics. Key responsibilities: Act as the 1st point of contact for all People Team enquiries that come through our case management system or over the phone, providing superior customer service to

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The People Team The People team’s vision is to enrich the lives of every team member at Dun & Bradstreet globally. The team is comprised of six distinct functions cross-collaborating to achieve our collective goals: Business Partners; Talent Acquisition; Total Reward; Learning & Development; Analytics and People Operations. We have an exciting opportunity for a People Operations Associate in Germany to support our German, Austrian and Swiss entities as part of our evolving People Operations Center of Excellence. The Role The role requires a highly collaborative, customer centric approach with various stakeholder groups including the wider People Team, leaders and employees. The scope includes Germany, Austria and Switzerland with some opportunity to support across the Europe region. Our team works in a dynamic, fast paced environment which underpins our relationship-based culture. As such, you’ll need a flexible and adaptable communication style, ability to engage wi

About the team The HR Shared Services team comprises four members, including the team lead, and supports benefits operations across 24 countries across the globe. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum. The role will be responsible for end-to-end Benefits administration, including Benefits enrollments, changes and cancellations, vendor management and escalations, renewals, reporting and reconciliations, employee queries, and Benefits-related payroll inputs. The role will also partner with internal stakeholders and vendors, support Benefits communications and compliance, maintain process documentation, and identify opportunities for process improvement, standardization, and automation, while supporting ad hoc Benefits projects and initiatives. We are looking for a candidate with 3-4 years of relevant experience in HR Shared Services, preferably with exposure to Benefits operations, and a strong understanding of Benefits. Position Expectations We are looking for Individual Contributor as part of the HR Shared Services team in India Manage end-to-end Benefits operations, vendor relations, employee escalations, and compliance within defined SLAs. Learn and perform newly transitioned processes and over time gain subject matter expertise in Benefits. Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Assist in building and maintaining the Standard Operating Procedures for Case Ma

The Americas HR Shared Services team comprises four members, including the team lead, and supports operations across 19 countries in the Americas region. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum. Key responsibilities include payroll inputs, benefits enrolment and cancellations, reporting and reconciliations, administration of meal vouchers and transport reimbursements, handling tax-related files, and managing ad hoc documentation such as employment and visa letters. The team also supports background checks for interns, contractors, and new hires, along with onboarding, probation management, and offboarding processes. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Individual Contributor as part of the HR Shared Services team in India You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA’s are met Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Assist in building and maintaining the Standard Operating Procedures for Case Management Deliver high quality and consistent service delivery to all internal customers and partners and foll

The HR Shared Services Compensation operations senior associate combines analytical rigour with a service-orientated mindset. They will be comfortable working in the details of HR systems and cases while also understanding the broader impact of compensation data and decisions on employees, managers, payroll, reporting, and business operations. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Key Responsibilities You will play a vital role in processing the backend transactions related to general compensation questions or tasks, along with making sure that the relevant SLA’s are met Review and process requests related to job architecture, job codes, career levels, compensation tiers, pay ranges, compa-ratio, salary positioning, bonus eligibility, and other compensation-related fields in the HRIS Pull ad hoc compensation reports, review data for accuracy and completeness, and help summarize basic findings for the compensation team and business partners Assist with program documentation, supporting records, data integrity, audit readiness, and compliance materials Partner with Compensation, HR Business Partners, Recruiting, Payroll, HRIS, Finance, and regional People Teams to investigate issues, resolve discrepancies, and coordinate end-to-end completion of transactions Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs Create, maintain, and improve standard operating procedures, knowledge articles, check

POSITION SUMMARY: Performs histological preparations for Signatera Whole Exome/Genome Sequencing PRIMARY RESPONSIBILITIES: • Perform histological preparations for the tissue whole exome/genome sequencing laboratory with little to no errors • Duties may include, but are not limited to: preparation of tissues, stained slides, macrodissection, and supporting workflow tasks • May independently perform testing, reagent, and equipment preparation after completion of training and competency. • Participates in validations • Performs qualifications of reagents • Monitors and performs case management; ensures all cases are processed within department TAT goals and investigates sample processing issues • Actively participate in EH&S initiatives such as safety audits • Participates in updating and creating Standard Operating Procedures • May serve as the general supervisor (Depending on education and years of experience) and perform competencies • Trains staff on department procedures • Participates in Projects and initiatives initiated by the department/external departments • Extensive knowledge in equipment and process troubleshooting • Document all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to the lead/supervisor. • Provides general oversight of personnel and the daily operations in the lab. Provides guidance to new team members • Engages with external departments s

POSITION SUMMARY: Performs histological preparations for Signatera Whole Exome/Genome Sequencing PRIMARY RESPONSIBILITIES: • Perform histological preparations for the tissue whole exome sequencing laboratory with little to no errors • Duties may include, but not limited to: preparation of tissues, stained slides, macrodissection, and supporting workflow tasks • May independently perform testing, reagent, and equipment preparation after completion of training and competency. • Participates in validations • Performs qualifications of reagents • Monitors and performs case management; ensures all cases are processed within department TAT goals and investigates sample processing issues • Actively participate in EH&S initiatives such as safety audits • Participates in updating and creating Standard Operating Procedures • May serve as the general supervisor (Depending on education and years of experience) and perform competencies • Has an understanding of equipment and process troubleshooting • Document all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to the supervisor • Provides general oversight of personnel and the daily operations in the lab. Provides guidance to new team members QUALIFICATIONS: • An associate's, or higher, degree in a histotechnician program OR An associate's degree, or higher, in one of the chemical or biological sciences AND - one year of experience and/or traini

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Responsibilities Plan and execute manual test strategies for Layer 2/Layer 3 switching platforms, ProAV (Audio/Video over IP), and associated UI software. Validate features related to VLAN, QoS, IGMP snooping, multicast routing, Dante, and network-based audio/video control protocols. Design and maintain test cases in collaboration with developers, product managers, and system architects. Perform functional, regression, performance, and stress testing on web interfaces, mobile apps, and embedded device firmware. Log detailed and reproducible issues in Jira; verify fixes and provide input on root cause analysis. Analyze system behavior across multiple platforms (Web, Mobile, Networked Devices). Contribute to test documentation including test plans, bug reports, and test summaries. Requirements 3+ years of experience in manual QA for Ne

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Safety and Customer Care (SCC) team at Lyft manages over 1.7 million monthly human and AI interactions and serves as Lyft's primary direct touchpoint with riders and drivers. We handle critical infrastructure that powers both human associates and AI agents to make riders and drivers feel safe and comfortable while riding or driving with Lyft, transforming every support interaction into a moment of genuine connection. Agentic AI is at the center of how we scale that mission. We fine-tune and align open-source models, build AI-powered support agents, and develop end-to-end AI agents for safety case management, systems that reason over complex, high-stakes cases and drive them to resolution. SCC brings together ML, data, backend, and product engineers alongside data scientists and operations partners to transform these systems. As a Machine Learning Engineer on the SCC team, you will fine-tune and align models and build AI Agents that power how riders and drivers get help. Your work spans the full loop: post-training open-source models for our domain, composing them into multi-step agents, and building the evaluation that proves they are safe to ship in a customer-facing, safety-critical setting. Post-train and adapt open-source LLMs for SCC use cases using SFT, LoRA, and preference-tuning methods (RLHF

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter As a Technical Support Specialist, you will provide front-line support for Baxter's infusion systems, software applications, and connected technologies used in healthcare environments. This is where you can make an impact by helping hospitals, clinicians, biomedical technicians, and IT teams quickly resolve technical issues involving equipment that supports patient care. In this role, you'll balance technical support activities with case management and ticket processing while partnering with customers to maintain system performance and uptime. <

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities, but not limited to Install, upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance with database and security standards. Perform changes to critical databases related to manufacturing and engineering. Support incident, request, change, and problem management tasks associated with database operations. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met. Provide oncall support, including outside of office hours. Perform bu

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Responsibilities, but not limited to Install, upgrade database systems, apply patches and implement changes when required. Diagnose and resolve database errors ensuring high availability of database systems. Manage databases access, backups and ensure compliance with database and security standards. Perform changes to critical databases related to manufacturing and engineering. Support incident, request, change, and problem management tasks associated with database operations. Ensure SLA for incidents and service requests are met with high quality of work. Ensure critical metrics, such as breach case target, MTTR and first level resolution target