Channel Development Manager Jobs

The Problem to solve Utility systems weren't built to connect seamlessly with a DER platform. CIS holds the customer record, while ADMS and Grid DERMS drive real-time grid decisions. Each system operates with its own data model, security posture, and review process. You will be the key leader who transforms that fragmentation into a coherent, streamlined integration strategy. The Role As the Lead Product Manager, you will own how EnergyHub connects and integrates with utility operational systems, ensuring we understand our mutual end-customers (CIS), manage distribution grid conditions (OT systems), and unlock automation opportunities that drive value. This is a focused mandate where you will own the utility-facing integration surface end to end. Over time, your team will leverage internal APIs built by core platform teams to solve the "last-mile" challenge, building a robust set of outward connectors and an ecosystem of software vendors and system integration partners. This role reports to a Director of Product and will collaborate with stakeholders across the company, including other product managers, engineers, data scientists, sales, solutions engineering, and client success. Why this role matters You are the technical face of EnergyHub inside utility control rooms and IT departments. Strong utility relationships depend on whether client technical teams trust and derive long-term value from our integrations. Sticky integrations drive both revenue growth and client retention. Your products will save time for customers, unlock new VPP use cases on the grid, improve renewal rates, and boost post-integration NPS scores. What you’ll do Own the product roadmap for utility system integrations across CIS, ADMS, and Grid DERMS, balancing multiple integration channels to optimize investment across each. Extend internal APIs outward into a polished, cohesive, and highly performant public API surface. Drive enrollment automation logic to seamlessly onboard customers and the

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Madrid. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are hiring a National Security Partnerships Lead to grow and manage our relationships with the U.S. Intelligence Community and with allied intelligence and security services. You will report to the Head of National Security Policy and advise company leadership on intelligence and allied-partner matters. You will help partner security organizations build policies that let them adopt frontier AI quickly and for high-impact missions, while deploying it safely and avoiding incidents. You will also engage U.S. and foreign government officials on the policy frameworks that guide the international distribution and deployment of Anthropic's models. You will own a portfolio of government partnerships end to end: setting the agenda with senior counterparts, structuring the agreements and channels that govern each relationship, and bringing partner requirements and concerns back into Anthropic's policy, product, research, and safeguards decisions. You will work closely with our public sector sales, legal, security, and threat intelligence teams. Key responsibilities Lead Anthropic's strategic engagement with U.S. Intelligence Community elements and allied intelligence and security services. Help partner security organizations develop the policies and governance that enable rapid, high-impact adoption of frontier AI and safe deployments that avoid incidents. Identify high-leverage national security deployments with partners, and support our public sector sales team in delivering them. Brief senior government security officials in the U.S. and allied capitals on frontier AI capabilities, risks, and Anthropic's approach to safety.

Community Operations Moderator itD is seeking a full-time Community Operations Moderator to maintain a safe, responsive, and well-managed online community through thoughtful moderation, accurate documentation, and timely issue resolution. The ideal candidate will bring strong community moderation experience, fluent English communication skills, and a track record of applying policies consistently within fast-moving, global environments. Location: On-site in Hyderabad, India. This role requires a staggered schedule beginning approximately three to four hours after the core moderation team’s start time. Candidates must be available for assigned holiday coverage in accordance with applicable law and company policy. We provide comprehensive benefits, paid holidays, and more. Candidates must be authorized to work in India, as we are unable to offer immigration sponsorship for this position. Responsibilities • Monitor community conversations and evaluate content for compliance with established guidelines and policies. • Apply sound judgment and contextual understanding when reviewing nuanced or sensitive interactions. • Respond to routine moderation issues and investigate complex cases requiring advanced review. • Escalate high-risk, ambiguous, or policy-sensitive matters through the appropriate channels. • Document moderation decisions, incidents, and escalations accurately and promptly. • Collaborate with distributed team members to maintain consistent coverage, policy application, and service quality. • Support a hybrid moderation model by handling both frontline review and advanced moderation responsibilities as needed. Internal Responsibilities • Attend regular internal practice community meetings. • Collaborate with your itD practice team on industry thought leadership. • Complete client case studies and learning material (blogs, media material). • Build out material to contribute to the Digital Transformation practice. • Attend internal itD networking events

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: Fixed Term - Customer Service Advisor Contract: 3 - 6 months (Dependant on business requirements) Location: Gadbrook Park, Northwich (Office Based) Shifts - Working 1pm-9pm or 3pm-11pm Start Date - 2nd November or 9th November As a customer service advisor, you’ll be the first point of contact for our valued customers, assisting with a wide range of inquiries – from product advise to resolving order issues. You’ll engage with customers across various communication channels, including live chat, phone, email and social media, ensuring that every interaction reflects our commitment to outstanding service. Key Responsibilities: Working across multiple channels including emails, phones, live chat and social media. Work towards achievable department targets while maintaining high level quality at each point of contact. Engaging with customers daily in a polite, professional manner. Assisting customer with all queries regarding product advise and general customer service queries. Collaborate with team members and different departments to enhance overall customer service. Utilise ongoing training to deepen product knowledge and deliver top-notch service . Role Requirements: Strong written and verbal communication skills Willingness to learn and develop new skills A professional, friendly and hard-working individual. Early promise of showing our core values – Show up,

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! The Position The Coordinator, Payroll Client Services is responsible for resolving customer payroll inquiries and supporting smooth payroll operations. The role focuses on learning payroll processes, mastering support workflows, and resolving standard client issues efficiently. Coordinators rely heavily on documentation and established escalation paths while developing foundational payroll expertise. Success at this level requires strong attention to detail, clear communication with customers, and the ability to follow structured operational processes. As Coordinators gain experience, they are expected to resolve a broader range of payroll inquiries independently and deepen their understanding of payroll systems and regulations. Responsibilities Client Issue Resolution Resolve customer inquiries related to payroll processing, discrepancies, and platform usage. Ensure timely responses via email, chat, phone, and other channels that meet service level agreements (SLAs). Handle customer inquiries according to defined workflows and expectations, such as Remote values and Remote Customer

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Paris. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego. In this role, you’ll get your energy by working on a wide portfolio of account

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood’s Customer Experience team plays a critical role in Democratizing Finance for All. Our customer experience team supports customers across a wide range of account needs, delivering timely, accurate, and empathetic support across multiple channels. As a Customer Experience Team Lead, you will help lead a team of customer support representatives responsible for delivering high-quality service and resolving customer issues efficiently. You will coach and develop team members focusing on technical coaching and driving subject matter expertise. You’ll support the Customer Experience Manager to ensure operational excellence, and act as a point of contact for escalations and complex customer situations. In this role, you will help drive performance through coaching, quality standards, and service-level accountability while partnering with operations, quality assurance, and compliance teams to continuously improve the customer experience. Schedule & Work Environment This role is based in our Westlake, TX office, with in-person attendance expected at least 3 days per week. The team operates on a 24/7 schedule. Employees will work either five 8-hour shifts or four 10-hour

MongoDB is at an important moment. AI is changing how applications are built, how technology gets selected, and what enterprises expect from their data infrastructure. We have a strong point of view on where this is going. We need a communications leader who can help us make that point of view matter in the market. This is not a traditional corporate communications role. You will work closely with the CMO, CEO, and our technical leaders to sharpen the ideas we want to be known for and make sure they reach the people — and increasingly the AI systems — shaping technology decisions. This role will lead the evolution of communications for an AI-mediated world—using traditional media, creators, technical media, podcasts, and other trusted voices to shape what people think and influence the sources AI systems use to generate answers and recommendations. This role may be based in a hybrid capacity at any of our U.S. offices or fully remote within the United States. What you will own Narrative and communications strategy: Partner with the CMO and MongoDB senior leadership to turn the company narrative into a clear external agenda and make sure it holds across executive communications, major company moments and various channels (media, analysts, social, etc.) Decision making: Bring strong judgment on what is worth talking about, where we have something differentiated to say, and how we make it land globally Executive communications: Build strong platforms for our CEO and other senior leaders and help sharpen their points of view and get them in front of the audiences that matter Media, social and influence: Lead how MongoDB shows up across traditional and technical media, social media, influencers, creators, podcasts, newsletters, and emerging platforms while building the relationships that matter and keep finding new ones as influence moves Industry analyst relations: Build strong, strategic relationships with the analysts shaping how enterprises understand the marke

Location: Come and join us in Barcelona! At Freenow, we shape the future of urban mobility, empowering people to move freely and helping cities thrive through smarter, sustainable choices. We are looking for a dynamic Supply Operations Lead to supercharge our central supply operations, with a razor-sharp focus on Funnel Management (Driver Acquisition & Retention) and elevating the overall Driver Experience (Engagement, Education, & Communication). In this high-impact role, you will ensure central programs are executed with absolute excellence across regions. You will champion the voice of our markets by channeling structured local feedback into global program designs, bridging local needs with scalable operational mastery to deliver world-class experiences across our diverse European footprint. YOUR DAILY ADVENTURES WILL INCLUDE: Ownership of Supply related KPIs such as Active and New drivers, Retention, NPS and Supply volume Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design, and scaling best practices across markets Translate global strategies into clear regional plans, operating procedures, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets. Analyse driver retention performance, align stakeholders on key initiatives, and drive continuous improvement across teams Supporting markets and Marketplace teams with engagement and acquisition initiatives to steer supply levels towards targets Support in building and improving end-to-end communication strategies across different channels tailored specifically for our drivers and maximising retention and engagement, in collaboration with local ops, marketing and other central teams Optimising the Driver NPS and other satisfaction metrics, by translating insights

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next emerging Fraud Researcher. About the job This position is needed to detect emerging fraud trends and behaviors on Twilio Network, across all channels - voice, messaging and email. You will work on researching new fraud behaviors by analyzing industry trends and analyzing billions of events using AI tools. Responsibilities In this role, you’ll: Perform independent research using AI tools to identify novel emerging fraud trends Work with data scientists to create ML models to detect fraud behaviors at scale Continuously stress test our network for vulnerabilities Analyze large-scale messaging and voice traffic to identify novel patterns of fraudulent activity, including AIT and ATO. Develop and execute proactive fraud mitigation strategies to protect customers and the network. Collaborate with data science and engineering teams to refine detection models and reduce false positives. Conduct in-depth investigations int

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: The User Acquisition team at Zynga is looking for an experienced and accomplished User Acquisition performance marketer who will be responsible for managing large-scale advertising campaigns. This person is an analytical and business-savvy number-cruncher who will acquire users for Zynga’s growing mobile portfolio. This individual will focus on leveraging Paid Social Channels, Ad Networks, and DSPs to scale our current marketing efforts. You will be responsible for helping the team identify and develop mobile acquisition strategies, and work closely with engineering and machine learning engineers to further improve our internal tools. You are an experienced quantitative online marketer who can manage multiple priorities while delivering outstanding execution. This role is well suited for those

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We are looking for a Commercial Director to lead the next phase of OKX's growth in the Australian market. This is a critical leadership role responsible for building and executing our commercial strategy to increase market presence, market share, trading volumes and revenue in Australia . You will own the commercial growth agenda end-to-end - identifying where and how we win, translating market and customer insights into actionable strategies, developing new growth channels and strategic partnerships, and leading go-to-market initiatives that accelerate customer acquisition, engagement and trading activity. As part of a global exchange operating in a fast-evolving industry, you will also play an important role in connecting our global capabilities with the needs and opportunities of the Australian market. You will work closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to ensure our commercial priorities translate into strong execution. This is a builder role . We are looking for someone who can operate strategically while remain

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for the assigned geography and establish relationships with customers to drive demand for Sunosi (solriamfetol) in approved patients. SUNOSI is indicated to improve wakefulness in adults with excessive daytime sleepiness due to obstructive sleep apnea or narcolepsy. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels. The Field SAM will be responsible for product performance at a territory level, be expected to be a disease category expert and a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: Proficiency in bot