Channel Development Manager Jobs

About the Team The DoorDash Campaign Operations team’s mission is to efficiently deliver high quality, relevant CRM communications that meet the needs of our audiences, globally. To accomplish this mission, we’re building a team of technical CRM and lifecycle marketing experts who build, QA, and launch email, push, SMS, and in-app campaigns designed by our Lifecycle Marketing partners. This team is goaled on high-quality campaign delivery and operational efficiency so that each campaign reaches the correct audience on-time with excellent craft. About the Role As the Senior Associate, Campaign Operations, you will be responsible for building, testing, and launching CRM and Lifecycle Marketing campaigns designed by our Lifecycle Marketing partners. This is a hands-on CRM execution and QA role — not a brand, content, social media, performance-marketing, or campaign-strategy position. You will partner closely with the Lifecycle Marketing team and Project Managers to ensure each campaign has completed all required steps prior to launch, and is delivered on time to the end-consumer, with high quality and excellent craft. You will be responsible for the high quality campaign delivery rate and production efficiency of each campaign launch. This role will report to the Campaign Ops Manager who sits in Mexico City. You’re excited about this opportunity because you will… Campaign QA & Execution: Build, test, and launch CRM and lifecycle marketing campaigns across email, push notifications, SMS, in-app messaging, and other channels using Braze and in-house tools. Own the end-to-end QA review process, build target audience segments and personalization logic, and collaborate with designers and copywriters to execute against the campaign brief. Cross-functional Collaboration: Partner with teams such as Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on CRM campaign goals, audience segmentation, and creative execution. Performan

Job Summary The Retail.com Manager/Senior Manager is responsible for leading Sulwhasoo's digital commerce strategy across key retail partners, driving profitable growth through best-in-class digital merchandising, retailer media, and online consumer experiences. This role owns the execution and optimization of retailer.com businesses, ensuring products are effectively represented across digital shelves while maximizing visibility, conversion, and sales performance. Working cross-functionally with Retail Marketing, Sales, Planning, Brand Marketing, Creative, Media, and Global Headquarters, this position develops and executes digital commerce initiatives, leverages business insights to identify growth opportunities, and partners with retailers to continuously improve the online customer experience. The role serves as the digital commerce expert within the organization, balancing strategic planning with operational execution to achieve business objectives. Accountabilities Own the digital commerce strategy and execution across retailer.com channels, including Sephora, Amazon, Department Stores, and future retail partners. Develop and execute retailer media strategies and manage retailer media budgets to maximize traffic, conversion, ROAS, and overall business performance. Lead digital merchandising, including product detail pages, A+ content, imagery, videos, search optimization, assortment, and site merchandising. Analyze business performance, consumer behavior, search trends, and competitive activity to identify growth opportunities and recommend actionable strategies. Partner with Retail Marketing leads to support product launches, promotional campaigns, and seasonal initiatives across retailer.com channels. Collaborate cross-functionally with Sales, Planning, Brand Marketing, Creative, Education, Media, and Global Headquarters to execute digital commerce initiatives.

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are At Playlist, we believe technology should create connection, joy, and ease. We’re a team fueled by innovation, driven by curiosity, and grounded in the simple truth that happy teams make happy customers. We’re here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally. The Role You'll Play As a Technical Support Specialist I, you’ll be the first friendly voice our customers hear, bringing solutions, insights, and a spark of connection to every interaction. You’ll dive into a dynamic, high-energy environment, helping customers navigate our products and services primarily over the phone (and sometimes through email, chat, and web forums). Here’s how you'll make an impact: Deliver exceptional technical support to our English and French-speaking customers with warmth, clarity, and care. Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive. Navigate multiple support channels (phone, email, chat) with ease and professionalism. Educate customers on features and services, guiding them to get the most out of our products. Document customer interactions th

Laneige is seeking a Social Media Community & Content Assistant Manager to join the Social Media Marketing Team in New York. This role combines strategic thinking, creativity, and community leadership, with a focus on growing our loyal brand community, driving advocacy, and leveraging social listening insights to inform content and engagement strategies. We're looking for a positive, ambitious self-starter who thrives in a fast-paced environment and is excited to help build meaningful consumer connections. As the heartbeat of our online and offline communities, you'll turn engagement into loyalty and advocacy through authentic interactions and relationship-building. You'll partner closely with Social, PR, Influencer, Consumer Experience, and Brand teams to strengthen brand affinity and create seamless community experiences. By staying closely connected to consumer sentiment, beauty culture, emerging trends, and social conversations, you'll leverage data-driven insights to inform strategy, amplify community voices, and identify opportunities in real time. This role will be responsible for growing Laneige's priority social platforms (Instagram, TikTok, YouTube, and emerging channels), cultivating brand advocates, managing community engagement, supporting TYB activation, and developing a distinctive brand voice through daily consumer interactions, UGC and influencer engagement, and cross-functional collaboration. We're looking for someone who blends creativity with strategy, is quick with a reply, clever with a caption, and always knows what's trending. You love beauty, live on social, and understand how to translate consumer insights into meaningful engagement and business impact. Above all, you know how to make a brand feel like a bestie while building authentic community and driving measurable growth. Weekend and holiday community management support will be required as part of the role. PRIMARY OBJECTIVES Build and scale

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. Who we are At Playlist, we believe technology should create connection, joy, and ease. We’re a team fueled by innovation, driven by curiosity, and grounded in the simple truth that happy teams make happy customers. We’re here to build loyalty, craft unforgettable experiences, and empower every member of our team to grow both personally and professionally. The Role You'll Play As a Technical Support Specialist I, you’ll be the first friendly voice our customers hear, bringing solutions, insights, and a spark of connection to every interaction. You’ll dive into a dynamic, high-energy environment, helping customers navigate our products and services primarily over the phone (and sometimes through email, chat, and web forums). Here’s how you'll make an impact: Deliver exceptional technical support to our English and German-speaking customers with warmth, clarity, and care. Troubleshoot and resolve basic technical product issues, keeping the experience smooth and positive. Navigate multiple support channels (phone, email, chat) with ease and professionalism. Educate customers on features and services, guiding them to get the most out of our products. Document customer interact

Perplexity is changing how enterprises adopt AI. We're seeking a Solutions Product Marketer to own GTM strategy for our highest-priority verticals, Finance, Healthcare, Legal, and Consulting. You'll go deep on buying motions, use cases, and competitive dynamics, translating insight into campaigns, content, and sales enablement that systematically win each industry. This role sits at the intersection of marketing, sales strategy, and product. You will: Own vertical GTM as a system, not one-off campaigns Map how enterprise buyers in each vertical evaluate, purchase, and deploy AI, personas, decision processes, and competitive alternatives Build and run vertical awareness campaigns across paid, organic, and owned channels, including webinars, landing pages, and industry-specific creative Arm enterprise sales with battle cards, objection handling, persona-specific talk tracks, and deal-stage content that moves revenue Develop opinionated thought leadership positioning Perplexity as the authority on AI adoption in each vertical Instrument and measure vertical performance: pipeline sourced, conversion rates, engagement iterating weekly based on data Qualifications: 8+ years of product marketing experience, B2B preferred Proven track record building and executing vertical or industry-specific GTM strategies that drove measurable pipeline Deep understanding of enterprise buying motions, comfortable with long sales cycles, multi-stakeholder deals, and C-suite messaging Exceptional storytelling and writing skills, able to distill complex capabilities into simple, compelling narratives across decks, one-pagers, videos, and ROI models Advanced proficiency using AI tools to drive marketing outcomes Collaborative, low-ego operator who thrives in fast-paced, small-team environments and owns the full stack of work

About the Team The ChatGPT Consumer Marketing team helps people understand, adopt, and get lasting value from one of the world’s most widely used AI products. We work across product, brand, creative, growth, media, lifecycle, research, communications, social, partnerships, and international markets. We bring the voice of users into product decisions and build marketing that makes powerful technology feel clear, useful, and human. About the Role We are looking for an Integrated Marketing Manager to shape how ChatGPT shows up for students and young adults. This is an opportunity to own the strategy end to end—from how ChatGPT supports student and campus life to how it becomes a creative partner as young people pursue their ambitions. You will turn a deep understanding of this audience into positioning, experiences, and programs that earn genuine relevance and participation. Your work will span campus communities, student ambassadors, creators, partnerships, activations, social, paid and owned channels, and the product itself. The right person is an uncommon combination of strategist, operator, and creative thinker. You can uncover and articulate a sharp audience insight, translate it into a compelling plan, bring original ideas to the table, and stand up the work needed to deliver them. You have strong instincts for youth culture, know what will resonate without chasing trends, and can align teams around a clear vision for the audience. This role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the end-to-end integrated marketing strategy for students and young adults, from audience insight and opportunity identification through execution, optimization, and learning. Define the role ChatGPT can play across academic life, campus life, creative expression, and the transition from education to career. Turn audience and cultural insi

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Customer Experience Associate role offers a unique opportunity to build a career in financial services by supporting our users through complex financial topics. As a member of this team, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your job is not only to help our customers, but to help us learn as a company from each interaction, so that we can make our customers' experience using our products as seamless as possible. We demonstrate insane customer focus related to a range of needs from simplistic to complex through chat, email, and phone channels. This is an unlicensed role focused on providing high-touch support and guidance on our financial products and platform features. Location

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio’s Professional Services’ team as our next Program Manager. About the job This position develops and delivers comprehensive technology solutions through consulting engagements of various durations and complexities across all of Twilio’s products and channels. These engagements help our customers bring their customer experience vision to life by guiding implementation best practices, providing solution design support and ensuring successful platform adoption using Twilio’s APIs and platforms. Program Managers combine deep expertise with technical knowledge of customer business objectives and use cases, acting as an extension of the customer’s team. A Program Manager's primary responsibilities include setting, managing, and meeting customer expectations with regard to scope, budget, and timeline in order to meet contractual obligations. In addition, our Program Managers ensure our customers have an excellent experience, see value

About the Team The Campaign Operations team’s mission is to deliver high-quality, relevant communications that meet the needs of our customers around the world. We build, test, and launch the retention marketing campaigns designed by our Lifecycle Marketing partners, and we’re focused on getting every campaign to the right audience on time and with strong craft. We’re growing our team of technical CRM specialists in Mexico City to support that mission. About the Role As an Associate, Campaign Operations, you will help build, test, and launch retention marketing campaigns using our email service platform (ESP), Braze, working from designs created by our Lifecycle Marketing partners. You’ll support the Campaign Operations Manager and our Lifecycle Marketing partners to help each campaign clear quality review and reach customers on time. This is a hands-on, individual-contributor execution and quality-review role, distinct from brand, content, social media, or performance-marketing positions, and a strong fit for someone early in their CRM or lifecycle-marketing career. This role will report to the Campaign Ops Manager who sits in Mexico City. You’re excited about this opportunity because you will… Help build, test, and launch retention marketing campaigns across email, push notification, and in-app channels using Braze and our internal tools. Support the quality-review process for each campaign, working with designers and copywriters and helping build the audience segments each campaign needs. Partner with our Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design teams on campaign goals and creative execution. Help monitor campaign performance and share ideas that improve quality, craft, and efficiency for future campaigns. Grow your CRM and campaign-operations skills by learning our internal marketing tools in depth and taking on more ownership over time. We’re excited about you because… 1+ years of experience in marketing, CRM, or lifecy

About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a marketer who will sit at the intersection of growth, brand, product, and operations, to develop integrated marketing strategies for our merchant business at DoorDash. The integrated marketing team is a group of marketing generalists responsible for translating business goals into marketing strategies and serving as the general manager across the organization to bring those strategies to market. About the Role The B2B Performance Marketing team is looking for a strategic, entrepreneurial, and data-driven marketer to grow DoorDash's Marketplace. This role will support DoorDash's growing Software-as-a-Service (SaaS) business, with a primary focus on SevenRooms and additional support for DoorDash Commerce Platform. Reporting to the Senior Manager, B2B SMB Marketplace & SaaS Performance Marketing, you'll develop and execute global paid media strategies designed to drive merchant acquisition, product adoption, and revenue growth. You'll build integrated media plans, manage account-based marketing (ABM) initiatives, lead experimentation across channels, and identify opportunities to drive incremental pipeline through data-driven optimization. We're looking for someone with a proven track record of thriving in a fast-paced environment with a "roll up your sleeves" attitude, strong bias for action, and an ownership mindset. The ideal candidate is equally comfortable thinking strategically about long-term growth opportunities while diving into campaign performance, analytics, experimentation, audience strategy, and measurement to uncover actionable insights. They are highly organized, collaborative, and passionate about using paid media

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What You'll Do: Lead full-cycle recruitment processes, from sourcing and screening to closing and onboarding, ensuring a seamless and positive candidate experience. Identify and engage with passive candidates through various channels, including online platforms, networking events, and industry connections, to build a strong, diverse talent pipeline. Drive initiatives to ensure diverse hiring practices and build a team reflective of our values and culture. Utilize metrics and analytics to track recruiting performance, identify areas for improvement, and optimize processes to achieve hiring targets, reporting regularly to hiring partners. Develop and execute our campus recruiting strategy, building relationships with universities and student communities, and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Procurement team provides services to the businesses that are the backbone for Stripe. Stripe's newly revamped broader Procurement organization consists of Third Party Risk, Strategic Sourcing, Supplier Deal Management, Procurement Enablement, AP and T&E. To facilitate supplier deals with Strategic Sourcing and the business, we created a new Supplier Deal Management (SDM) team in 2022. This instrumental function builds an efficient supplier contracting process, reduces friction for business leaders, works in partnership with TPRM and Legal to minimize risk, and increases the velocity at which Stripe can engage key suppliers. SDM's mission is to drive agreements efficiently via appropriate channels, bringing structure to the overall contracting process in partnership with stakeholders while providing a customized and guided user experience and effectively managing value and risk for Stripe. What you'll do We're looking for a Supplier Deal Management Specialist to join our growing team. This individual will help us improve the user experience by processing and reviewing supplier contracting requests according to the following steps: Intake FAQ—Answer initial questions and educate DRIs on the overall risk assessment and supplier contracting process Contract Preparation—Conduct initial review of contractual terms (or assemble appropriate Stripe templates) and prepare agreements for legal review according to defined guidelines Partner wit

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Internal Communications Director, you'll help set the internal beat of the company making sure every team member understands the messages that matter, while also defining how we communicate with each other as we scale The People team builds the systems, culture, and experience that let Vanta'ns do their best work as we grow quickly across the globe. Internal comms sits at the heart of that mission: making sure every Vanta'n understands our strategy, our story, and what's expected of them, no matter how fast we're moving. Reporting to the Head of People, this is a build-from-scratch mandate. You'll define the strategy, the infrastructure, and the cadence for how Vanta communicates. You'll have room to bring your own voice and instincts into how we do it, from the words we choose for a key company moment to how an all-hands actually feels in the room. Then you'll roll up your sleeves to make it happen. What you’ll do as an Internal Communications Director at Vanta: Shape how Vanta tells its own story internally and ensure that key messages land at exactly the right moment. Build and manage internal comms infrastructure: the channels, cadences and best practices for how the company communicates (Slack norms, docs, wikis, etc.). Own key internal company-wide moments end to end, including all-hands, major announcements, and org-wide notifications, from planning through delivery. Partner closely with the People team as a strategic sounding board on sensitive or high-stakes communications Serve as a strategic communications partner across the business, triaging and prioritizing company-wide communication requests and partne

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We are looking for a motivated, independent, communicative and social Enterprise Sales Manager to realize our growth globally. Being an Enterprise Sales Manager at Adyen, you’ll be closing deals and managing relationships with international merchants, across multiple industries and multiple channels, so life is never dull. What you’ll do Own the full sales cycle with our target merchants - from the prospecting stage to delivering realised margin. Creatively drive innovation for merchants in retail, digital, platforms, and financial services; Work closely with our commercial engine (Sales, BDR, Marketing and Partnerships) to drive pipeline in defined target sectors Become an expert in selling Adyen's world class financial solutions; Partner with technology leaders and solution providers while working closely with our Sales Support, Implementation and Account Management teams; Travel and network (~25%); Who You Are: Proven track record in an enterprise sales role (5+ years), selling complex SaaS end-to-end solution in the UK&I market You are a team player who enjoys working with a global team across different offices, roles, and cultures; Experience in the tech or payments industry is a plus. You are fluent in English You are an analytical, strategic negotiator with a commercially driven, goal-getting attitude You have the a