Channel Planning Director Jobs

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. This role owns and evolves the bank's core banking platform and account model, ensuring it is scalable, well understood and supports current and future product needs. It is a hands-on role. Alongside setting product direction, the role holder will write detailed requirements for our platform vendor, verify and regression test what they deliver, configure the platform directly, and act as the point of contact for colleagues across the business on day-to-day ledger questions and issues. The role requires comfort working inside the detail of account structures and transaction logic, not just directing others who do. Key Responsibilities: Platform & Product Ownership • Own end-to-end delivery, from problem definition to optimisation. • Set priorities, define success metrics and make informed trade-offs. • Evolve account structures and ensure scalable, consistent models. • Align product design with system capability and reduc

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. Role Overview The Senior Financial Accountant is a key member of the UK Finance team with a remit spanning finance operations, financial control and financial reporting. The ideal candidate brings strong accounting expertise, high levels of data and IT literacy, and a sharp focus on quality and control. They will be comfortable operating at pace within a highly regulated environment, with the capability and drive to continuously improve processes as the business scales. Key Responsibilities Financial Controllership & Reporting: Act as the Financial Controller’s key partner across financial controllership, supporting finance operations, technical accounting, reporting and tax, and helping drive standards, discipline and continuous improvement. Take responsibility for executing the majority of month-end and year-end close activities, ensuring outputs are accurate, complete and delivered on time in line with IFRS and regulatory requirements. Ensure the integrity of the gener

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from y

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

Omada Health is on a mission to bend the curve of chronic disease. The Opportunity Omada Health is at a defining inflection point. As a newly public virtual care company, the organization is pursuing an ambitious long-term vision to expand its impact, reach more members, and build one of the most important growth platforms in healthcare. This is not a routine commercial leadership role. It is a high-stakes mandate requiring a leader who can deliver near-term performance while building the commercial foundation for substantially greater scale over time. Omada Health seeks a Chief Revenue Officer who is not simply a commercial leader but a market architect—someone who can build and lead a differentiated commercial engine capable of delivering sustained growth across existing and emerging channels. This leader will drive the strategy to integrate AI into Omada’s GTM model, expand access, deepen market penetration, and position Omada for the next phase of category leadership. This is a singular role in digital health. The CRO will sit at the intersection of commercial execution, product experience, and enterprise transformation—owning not just revenue targets, but the commercial conditions that determine whether Omada can scale its impact and performance over the long term. The premium on a new type of leader is high. This role is for someone energized by bold mandates, operational complexity, and mission-driven growth. Strategic Imperatives Drive Enterprise Growth Own commercial execution against Omada’s long-range growth ambitions, with accountability for near-term performance and durable long-term scale. Build and execute plans that support significant increases in covered lives, enrollment, revenue, and market penetration over time. Anticipate execution risk early and build contingency plans that preserve momentum when market conditions, policy dynamics, or operating assumptions shift. Create and Expand Markets Aggressively Expand Omada’s presence across healt

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Brand Studio is a multi-disciplinary team that accelerates the awareness and trajectory of our brand. We craft the creative vision and strategy for different types of projects and audiences, and amplify them across various mediums, channels, objects to environments, and digital and physical experiences. The Stripe brand identity team is responsible for defining and evolving Stripe’s visual identity, and bringing the Stripe brand to life in new and impactful ways across surfaces. Our goal is to enable the creation of a coherent, high quality brand experience across the user journey, building recognition and trust in Stripe at every turn. We collaborate with other design systems teams to translate our brand for Stripe.com and Dashboard, and partner with teams across the company on high impact user-facing projects to create work that feels authentic to Stripe at scale. What you'll do Motion Designers at Stripe demonstrate a passion for the craft of movement and a deep understanding of how motion communicates brand character. As a member of the Identity team, you will be responsible for defining and elevating Stripe's motion language across new and existing surfaces. Motion designers at Stripe demonstrate passion for great design and for expanding, evolving, defining, and documenting flexible motion systems that achieve bar-raising quality and consistency for the brand at scale. The ideal candidate is technically fluent, crisply artic

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Technical Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier customers not only via standard technical support channels, but also get involved via cadence calls, business reviews, and side projects. You will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Respond to Premier customer requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform Develop relationships with our Premier customers, working hand-in-hand to understand their specific environment Reproduce customer issues and assist customers implementing 1,000+ Datadog integrations Handle urgent escalation requests that may result in customer-facing troubleshooting calls, and internal or external incident management Build subject matter expertise in many Datadog product areas Autonomously troubleshoot complex and/or high-priority customer issues without guidance Drive product and engineering conversations based on needs, use cases, and problems learned during client interactions Provide mentorship to junior members of the team and serve as their escalation partner Participate in routine health check meetings with Premier customers Build out and improve documentation and knowledge base articles for a variety of technologies Who You Are: Experienced in mul

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP. Role Description: We are seeking a dynamic and driven Business Development Representative (BDR) to join our team. Highly qualified candidates will have a background in Cyber Operations The BDR will play a critical role in identifying, nurturing, and securing new business opportunities within the defense sector. This role requires a strong understanding of the defense tech industry, excellent communication skills, and a passion for building lasting relationships with our customers; Mission Heroes. Responsibilities: Prospecting and Lead Generation: Identify and research potential customers within the defense sector. Develop and maintain a robust pipeline of qualified leads through various channels, including industry events, online research, and networking. Customer Outreach: Initiate contact with potential customers via phone calls, emails, and social media. Engage in meaningful conversations to understand their needs, pain points, and how our solutions can address them. Relationship Building: Build and maintain strong relationships with key decision-makers and stakeholders within target organizations. Foster trust and credibility through consistent follow-up and value-added interactions. Product Knowledge: Gain a deep understanding of our products and services. Effectively communicate the features, benefits, and value propositions to potential clients. Collaboration: Work closely with the business development, marketing, product, and finance teams to develop and execute targeted strategies for entering government markets. Provide feedback and insights to improve sales and marketing efforts. Sales Process Management: Manage the sales process from initial contact to qualified opportunity. Track and report on sales activities, pipeline status, and progress toward targets. Market Intelligence: Stay informed about industry trends, competitive landscape, and ma

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. We are looking for a Sanctions Screening Specialist to join LHV Bank’s sanctions team. If you have a strong interest in international sanctions, financial crime prevention, and regulatory compliance, and you bring experience in analysing screening alerts, this role could be the perfect fit for you. YOUR DUTIES AND RESPONSIBILITIES Analyse screening alerts to ensure compliance with international sanctions requirements. Work primarily with financial intermediation clients, collaborating with specialists across the globe. Conduct background research to assess potential sanctions matches and ensure compliance with regulatory requirements. Contribute to the development and improvement of screening rules and daily processes. Take an active interest in how the screening process operates and help enhance its effectiveness. SKILLS AND EXPERIENCE: Previous&nbsp

LHV Bank Limited is a UK-licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed-rate bonds for long-term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management. We are looking for an AML Specialist to join LHV Bank’s transaction monitoring team. If you have a strong interest in financial crime prevention, transaction monitoring, and regulatory compliance, and you bring experience in detecting and analysing suspicious activities, this role could be the perfect fit for you. YOUR DUTIES AND RESPONSIBILITIES: Analyse financial transactions of financial intermediation clients to detect and prevent financial crime on an international scale. Conduct background research and gain an in-depth understanding of various business sectors while working with a diverse client base and transaction parties. Contribute to the development of new transaction monitoring rules and the improvement of daily processes. SKILLS AND EXPERIENCE: Previous experience in anti-money laundering (AML) or a strong interest in financial crime prevention and international financial markets. If lacking direct AML experience, the ability to

Senior Marketing Writer Role Description -Requires 2 days a week onsite in Boston, MA office -$110,000 -$130,000 + bonus About the Role IANS is evolving from a research-and-advisory firm into a security Intelligence Platform — shifting from static content delivery to a data-as-a-service model that gives security leaders real-time, benchmarked, and actionable intelligence. We’re looking for a Senior Marketing Writer who can translate that evolution, and the complex ideas behind it, into clear, compelling copy that drives engagement, demand, and brand authority. You’ll lead the development of high-impact marketing content across channels shaping messaging, elevating quality, and ensuring consistency with our brand voice. This role is ideal for a strategic writer who understands how words perform in the real world: attracting the right audience, supporting the funnel, and reinforcing brand credibility. The successful candidate will also be highly skilled in short-form communication, someone who can craft email subject lines that grab attention, write body copy that converts, develop calls to action that drive measurable results, and contribute to a team shaping the conversation around cybersecurity leadership and strategy. You’ll also develop original creative concepts for integrated marketing campaigns — the central idea, messaging platform, and copy themes that extend across email, social, web, and events. This role sits at the intersection of creativity and performance: you’ll write, test, and refine marketing and sales content that connects with our audience and moves them to act. You’ll collaborate closely with marketing, product, sales, and design teams to ensure every piece of copy is on-brand, audience-centric, and optimized for engagement and conversion. This is a mission-critical role in telling that story: you’ll be one of the primary voices communicating how IANS is helping security teams navigate a time of unprecedented change, and how our evolution

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive, System Integrators based in Tokyo, you'll be the critical link between Anthropic and Japan's leading system integrator ecosystem. You'll build and deepen strategic partnerships with major SIers — enabling them to confidently sell, implement, and support Anthropic's AI solutions within their own client portfolios. This is a high-impact, relationship-driven role that directly shapes how frontier AI reaches Japan's largest enterprises. Key responsibilities Own and grow revenue generated through SIer channels by developing joint go-to-market strategies, co-selling motions, and enablement programs with Japan's top system integrators Build and execute partner territory plans, identifying and prioritizing relationships across tier-1 and regional SIers — including firms across IT consulting, systems integration, and managed services practices Lead strategic engagement with senior SIer leadership — including practice heads, solution architects, pre-sales directors, and partner managers — building the technical confidence and commercial alignment needed to close enterprise deals Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships, Marketing) to deliver enablement resources, joint solution frameworks, and go-to-market collateral that equips SIer partners to position and deploy Anthropic's AI solutions effectively Act as the primary escalation and support point for SIer partners navigating complex enterprise opportunities, ensuring deal momentum and customer satisfaction across the full sales cycle Preferred qualifications 8+ years of enterprise sales or partner management

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication. This role works cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation. This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment. You Will: Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment. Communicate clearly, empathetically, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify issues outside the tier’s scope and escalate with clear context and documentation. Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience. Stay current on relevant process and product updates through the provided resources. Ideally You'd Have: Prior experience in high-volume customer support, platform support, or similar. Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision. Strong written and verbal English communication skills, with the ability to communicate clearly and professionally. Familiarity with customer service SaaS tools, Slack, and Google Workspace. Working Model & Tools: This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term. Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs. Company

Automattic for Agencies , the agency partnerships division of Automattic , is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving WordPress VIP (WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account. As a Senior Partner Manager, you'll be responsible for: Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation. Building and maintaining strong relationships with a book of Premier partners , supporting partners through their whole journey, from onboarding to expansion, by understanding their business strategy and needs. Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth. Representing Automattic and building awareness of our products and services in the partner’s organization via a one-to-many approach with partners. Communicating often with key stakeholders within WordPress VIP, as well as other business units, on the needs, alerts, and statuses of partner relationships. Become the agency’s trusted advisor, helping them to build strong WordPress VIP business practices, deliver successful projects, and scale their own growth via Automattic for Agencies and VIP. Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions. Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Ma

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Opportunity P2P Marketplace sits within the Core Platform team where we serve as the backbone of OKX Central Exchange. OKX Core Products are dedicated to building systematic capabilities and infrastructures in the key areas including Compliance, Payment, Risk, User Centre, Customer Support, Asset & Financial Product and Data Analytics. By setting the right platform infrastructure, we allow other products such as Trading, Web3 to excel at the forefront, ensuring the best user experience on our platform. What You'll Be Doing Lead the expansion and management of global fiat payment channels, including payment gateways, settlement partners, banks, and local payment service providers (PSPs). Build and optimize on/off-ramp payment systems to ensure stability, security, and compliance across multiple regions.Drive business negotiations, contracting, and technical integrations with global payment partners. Manage end-to-end onboarding of fiat on/off-ramp vendors for digital asset exchanges — from requirement analysis to integration, testing, and go-live. Monitor global payment regulations, market trend