Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our Helpdesk brings together the tools modern support teams need to deliver fast, effective service: an omnichannel inbox, AI-powered ticketing, real-time assistance from Copilot, automation, and Fin AI Agent. We are building a single system where human and AI agents can work together seamlessly, with the context and intelligence to resolve increasingly complex customer issues. What’s the opportunity? The AI Helpdesk is a major next step in the evolution of Intercom’s core product. We are shaping an AI-first Helpdesk that helps support teams work more efficiently, resolve more conversations, and deliver consistently excellent customer experiences. This role sits in a high-impact product organisation where the product vision and technical direction are continuing to evolve. You’ll lead an engineering team working closely with Product, Design, Customer Support, and AI/ML partners to tur
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Job Requisition ID # 26WD99843 Position Overview Are you tenacious and have experience building trusted relationships? Do you love the craft of sales, especially complex enterprise-level sales? The Account Executive, Mid Market is responsible for growing sales in ~40 accounts within Autodesk’s Manufacturing business. This job is assigned a sales quota and performance is measured by meeting quarterly and annual targets by up-selling, add-on sales, and cross-selling. You’ll be a trusted advisor for customers. You’ll increase sales by expanding renewals and displacing competitive products. This is a rare opportunity to join Autodesk’s fast-growth manufacturing business. You’ll make an impact and bring much-needed technology to the manufacturing industry. This a fully remote position. Responsibilities Manage your book of business; sell new products and expand existing renewals to meet quarterly targets Lead account strategy and manage the sales cycle for new sales and renewals Produce new opportunity pipeline each week to meet quarterly and annual quota targets Be a model representative of Autodesk. Lead presentations to clients, build trusted-advisor relationships with customers, and attend marketing events/conferences Exemplify team-selling culture. Collaborate with your extended account team, which include: Business Development Rep, Technical Solutions Executive, Customer Success Managers, channel partners, and many other team members Deliver accurate forecasts of
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? Every interaction with Fin, whether written by a person or generated with AI, should feel clear, distinctive, and true to our brand. As Brand Voice Lead, Systems , you’ll help make that happen. This is not a traditional copywriting role, and it’s different from a standard content strategy position. You’ll shape how Fin shows up in words across key brand and marketing touchpoints, while helping build the tools, guidance, and workflows that make strong writing easier to produce consistently. You’ll work across Brand, Product Marketing, Product, Design, and other cross-functional teams to turn complex ideas into clear, compelling communication. That means con
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role Decagon is seeking a Senior Commercial Counsel to join our dedicated, collaborative and fast-growing team. This is a hybrid role for those based in San Francisco and New York. This role will serve as a senior strategic legal partner to the business, with primary responsibility for leading some of the company's most complex, high-impact, revenue-generating transactions and partnering closely with sales leadership and other senior stakeholders to structure, negotiate and close sophisticated enterprise SaaS, on-premises and strategic commercial agreements. This role will also support broader commercial legal initiatives, including advising on strategic go-to-market models, channel programs, privacy and regulatory matters, commercial policies, maintaining and improving commercial legal templates and playbooks and partnering with cross-functional stakeholders on strategic business initiatives. The successful candidate will be a creative and analytical thinker with exceptional business jud
About the Team The B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value. We partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey. We value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time. About the Role We’re looking for a Content Marketing Manager, Demand Generation to turn foundational B2B messaging, flagship narratives, research, launches, events, and product workflows into the right content for different industries, lines of business, audiences, and stages of the customer journey. You’ll create content across webinars, guides, ebooks, blogs, customer proof, and decision-enablement materials. You’ll also build the modular frameworks that allow strong source material to be adapted and reused without recreating the work from scratch. You’ll work closely with Product Marketing, which owns product positioning and messaging, and Demand Generation, which owns audience and channel strategy. You’ll bring strong content judgment to that partnership: helping determine what should be created, how it should be structured, and how it can work across different contexts while preserving a coherent central narrative. This is a senior individual-contributor role for a hands-on marketer, writer, and editor. It does not include people management or ownership of the broader content portfolio. This is a hybrid role and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars. In this role, you will Partner with Product Marke
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development & Cloud Partnerships Enablement APAC Overview: Mastercard Services is building a cloud channel to distribute its ISV and SaaS products through the hyperscalers. AWS is the priority, followed by Microsoft Azure, Alibaba Cloud, and others across Asia Pacific. The priority products are in MarTech (Dynamic Yield personalisation) and cybersecurity (Recorded Future threat intelligence). As Partner Enablement Manager, reporting to Director, Cloud Partnerships APAC, you will make sure hyperscaler sellers understand what Mastercard brings and why it matters to their customers. You will also make sure Mastercard's own sellers know how to work with the hyperscalers instead of around them. Everything you build should lead to registered opportunities, co-sell activity and revenue through cloud channels. Role/Responsibilities: • Hyperscaler Enablement: Getting Cloud Partners Ready to Sell Mastercard o Design and deliver enablement programs for hyperscaler field teams (account managers, partner managers, solutions architects and marketplace specialists) on Mastercard Services products. o Build role-based content that gives partner sellers a reason to bring Mastercard into their accounts: value propositions, customer use cases, discovery questions, joint sales plays and objection
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team When a Fortune 500 C-suite brings in Decagon, they are not buying a support tool. They are buying a transformation of how their customers experience their brand, end to end. Agent Product Managers are the people they trust to make that transformation real. Your counterpart is the C-suite, and what they are asking you to transform is their entire customer experience. You define the roadmap, the frameworks, and the decision-making models that make a top-down transformation feel safe to bet on. You hold that relationship from the first pre-sales conversation through the life of the account. The work compounds in a way most roles don't. Every flagship deployment you lead feeds directly into our playbooks and raises the quality of every build that follows. Hard-won lessons on your accounts become leverage across the whole company, and the IP you create outlives any single agent. These are the largest, most complex enterprises in the market. The ones that require deep customization, real j
About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about, helping grow businesses and the communities that support them. To further this mission, we’re looking for an experienced paid media operator to join our Consumer Marketing team at a pivotal time for DoorDash Ads and paid co-marketing. The Cx Ads Paid team plans, launches and measures paid media campaigns with brand and CPG partners, working alongside Ads Integrated Marketing, Sales, Partnerships and our agency partners. The team is growing, and this person will help shape how paid marketing operates as it scales. About the Role We’re looking for a strategic, decisive paid marketing leader to own Co-Marketing Paid Media strategy and operations in the US as it pertains to supporting Co-Marketing Merchant priorities. This role will support +20 strategic campaigns across $XXM covering CPG, Restaurant, and New Vertical industries. You will set the operating model, make the decisions that keep the campaign on track against launch timing, ROAS performance, and advertisers commitments. You will be the voice of Paid in cross-functional forums, arriving with data, a clear point of view and a recommendation, and you will lead agency and platform partners as the single accountable owner. This is your opportunity to influence and own a Paid marketing function as a lead, touching channel decision making and strategy with Director + visibility. You’re excited about this opportunity because you will… Own the end to end paid marketing operations, from intake and planning through launch, in-flight management and recap Make independent decisions on campaign operations and bring a clear recommendation to cross-functional discussion: For example channel mix, creative, and optimization strategies. Problem Solving: When there are unknowns, be the central driver to a
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. If you’re an ambitious sales professional looking to escape slow-moving processes and drive real impact, we want you on our team. As a thriving FTSE-250 business, we are looking for a dynamic Mid-Market Account Executive for our Hamburg office to lead high-velocity sales cycles across Germany, Austria, and Switzerland. What you'll be doing: Own the full sales cycle for Mid-Market prospects in the DACH region; from proactive prospecting to negotiation and closing. Identify and actively acquire new business opportunities, targeting untapped market segments and high-potential mid-sized companies (especially across eCommerce, retail, and digital services). Build and manage a robust pipeline using a multi-channel outbound strategy (including cold calling, targeted email campaigns, and LinkedIn) to complement inbound interest. Act as a trusted advisor, analyzing prospective customers' unique challenges and presenting tailored, value-driven Trustpilot solutions. Navigate key decision-makers (such as Founders, Marketing Directors, and eCommerce Leads) to secure win-win partnerships. Consistently exceed monthly sales targets, directly contributing to our rapid growth in one of Trustpilot's most strategic European markets. Who you are: An ambitious, results-driven B2B seller with experie
About the Role Datadog’s Technology Partnerships team builds and scales partnerships with the technology companies that matter most to our customers from AI/ML platforms to data platform providers. As a Technology Partner Manager, you will own the full, 360-degree relationship with a portfolio of strategic Technology Partners, with a particular focus on cutting-edge AI/ML and Data Platform companies. You’ll be the connective tissue across three pillars of partnership: co-build (joint product and integration roadmaps), co-market (joint awareness and demand generation), and co-sell (joint pipeline and revenue). This is a highly cross-functional, relationship-driven role that requires equal comfort in a product roadmap discussion, a marketing planning session, and a sales enablement meeting. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do 360° Relationship Ownership: Own the end-to-end partner relationship for a portfolio of AI/ML and Data Platform technology partners, serving as the primary point of contact and trusted advisor across product, engineering, marketing, and sales stakeholders on both sides. Co-Build: Partner closely with Datadog Product and Engineering teams to identify, prioritize, and drive joint integration roadmaps; ensure integrations are built, launched, and continuously improved to meet customer needs. Co-Market: Design and execute joint marketing programs including webinars, blog posts, customer case studies, launch campaigns, and event collaboration with Datadog product marketing and partner marketing teams to build awareness and demand for joint solutions. Co-Sell: Build and execute go-to-market and co-sell plans with Datadog channel team, partner field and sales teams; enable Datadog’s global sales organization and partner sellers o
SLSQ327R566 Mission Databricks is seeking a Manager, Marketing Insights Business Partner to serve as the embedded insights partner to the [VP/GM] of EMEA Marketing and their leadership team. This role exists to create leverage: to make marketing performance easier to understand, easier to act on, and easier to improve. Reporting to the Director, Marketing Insights, you will bring analytical rigor and a clear point of view to how EMEA plans, forecasts, measures, and improves its work. Beyond reporting on outcomes, you will produce the forecast leadership plans against, hold visibility into how the work itself is running, and help scope and land the pilots that change how we operate. You will partner closely with Marketing Leadership, Campaign Operations, Marketing Platform & Systems, Sales Operations and Finance. The impact you will have: Serve as the insights partner to the [VP/GM] of EMEA Marketing and their leadership team, delivering the analysis and narrative required for business reviews, QBRs, and pipeline councils, so that leadership forums produce actionable decisions. Maintain a single, trusted view of EMEA marketing performance across a consistent framework of marketing motions, standardizing dashboards and reporting inputs so teams work from a consistent read on what is working, what is not, and where risk is emerging. Support functional target-setting model for EMEA, including program, channel, and product-level contribution, and produce the forecast leadership plans that other teams can rely on. Maintain the leading-indicator framework for EMEA, identifying the early signals that predict outcome performance, so that intervention happens while the quarter can still change, rather than being diagnosed after it closes. Translate performance data into insight, implications, and recommended areas of focus tied to internal milestones and supporting cross-functional requirements within regions. Own execution telemetry for EMEA, mai
About the role: Health-E Commerce is growing Patiently, our owned digital health and telehealth business, into new conditions and new distribution channels. We're hiring a VP of Marketing to lead the brand's marketing strategy as it expands — leading the team, refining how we go to market, and driving growth across a growing set of conditions and channels. The VP, Marketing is the most senior marketing role on Patiently. You’ll own the brand’s growth strategy, positioning and brand, go-to-market for each new condition and channel, demand generation and lifecycle, budget, and measurement. This person will draw on the resources and infrastructure of Health-E Commerce while moving quickly and owning outcomes directly. The role is both strategic and hands-on. You’ll set the direction for the brand and make the case for it to executive leadership; you’ll also write the positioning, review the creative, and get into the funnel data when a launch isn’t converting. The team is growing, and the right leader is energized by building the strategy, the team, and the playbook rather than inheriting one. Reporting to the Chief Marketing Officer, this role will work closely with the Chief Digital Health Officer and his team and cross functionally with Product, Sales, Design, Clinical/Compliance, and executive leadership to grow Patiently across conditions and channels. Key responsibilities: Own the marketing strategy for Patiently. Set the growth plan for the brand in tandem with the CMO and Chief Digital Health Officer and translate it into annual and quarterly priorities, budgets, and targets the team will be accountable for. Lead the brand. Define and steward Patiently’s positioning, identity, voice, and narrative. Keep them consistent as the brand stretches across conditions and adapt the messaging so it lands with each new patient population. Build and run go-to-market. Own the launch plan for every new condition and distribution channel — a
Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. The Role As a Senior Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility. Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants. In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools. This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one. Outcomes and Responsibilities Conducting business profile review for incoming onboarding merchant accounts Review all information and submitted documentations ensuring compliance with local regulation and Xendit standards Process cases based on the prioriti
Job Title: Client Onboarding & Product Specialist Company: Paytm Location: Noida Department: Business / Customer Success / Product Role Overview We are looking for a proactive and customer-focused professional to manage the onboarding and adoption journey of new clients at Paytm. The role involves conducting product demos, guiding clients through setup and integrations, resolving onboarding challenges, and ensuring smooth adoption of Paytm’s solutions. The ideal candidate should have strong communication skills, a problem-solving mindset, and the ability to work closely with Sales, Support, and Product teams. Key Responsibilities Lead new clients through a smooth and structured onboarding process, ensuring successful product setup and activation. ● Conduct product demos, product tours, and personalized training sessions to help clients understand and effectively use Paytm’s solutions. ● Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product functionalities. ● Act as the primary point of contact during onboarding, addressing setup-related queries and troubleshooting issues to ensure a seamless experience. ● Monitor client adoption and proactively identify opportunities to improve product usage and engagement. ● Simplify complex product or technical processes and help clients move from initial onboarding challenges to confident product usage. ● Collaborate with Sales, Customer Support, and Product teams to resolve client issues and share actionable customer feedback. ● Track onboarding progress, client requirements, and issue resolution while ensuring adherence to defined SLAs. ● Monitor campaign performance and support clients in optimizing their multi-channel campaigns. ● Identify recurring client challenges and work with internal teams to improve processes, product experience, and onboarding journeys. ● Maintain accurate records of client interactions, onboarding status, feedback, and resolutions. Key Skills ●
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Role We’re looking for a field marketing manager to continue to build out our field marketing function across conferences, events, and executive dinners to drive awareness and pipeline generation. You will help shape the strategy and execution from the field marketing program. The ideal candidate has experience running field events at a fast growing B2B SaaS startup. In this role, you will Partner closely with our GTM leadership team to execute on the right portfolio of events to accelerate demand generation pipelines Execute on our event strategy ensuring we’re getting in front of the right audience, generating leads, and reaching out to leads in a timely manner Extend the Decagon brand across different event formats including conferences, executive dinners, webinars, product launch events, and more Define and measure field marketing success through key performance indicators (KPIs) such as ROI, lead generation, pipeline influence, and sales engagement. Own the outcome of the leads gener
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