Client Implementation Manager Jobs

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Company At Deliveroo, it is our mission to build the definitive online food company. In order to do that, we’re building a company where everyone can belong, grow and build a definitive career. The Role You will report into the Commercial Director, responsible for managing a portfolio of our largest and most strategic relationships. You will manage a small team of Account Managers to help develop joint plans with your partners, implementing them to create long term, mutual growth. This is a hybrid role, based at our London HQ with work from home options. What you'll be doing Implement the jointly agreed growth plans for your portfolio of partners Ensure we deliver best in class account management to our partners that helps drive mutual goals Deliver Deliveroo's annual objectives for your partner portfolio by tracking plan implementation, controlling expenditure and identifying "in-flight" interventions to course-correct where under-performing Establish multi-functional relationships with partners to be the preferred delivery operator Lead the contract negotiation and renewal process with your partners to agree terms that unlocks mutual value Support Deliveroo's business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant segments Requirements Requiring a high level of commercial skills, you will demonstrate excellence in selling, negotiation and account management, combined with the passion and drive to shape the culture of an inclusive, sustainable and successful team. A proven business performance record – must demonstrate experience with revenue growth in account-facing roles and consistent performance. The ability to

Senior Paid Social Account Manager About the role Artefact is looking for an experienced Senior Paid Social Account Manager to take senior ownership of paid social activity across two key client accounts. This is a hands-on role combining account strategy, technical auditing, campaign management, optimisation, performance analysis and senior client management. The successful candidate will be expected to understand the detail of platform execution while also providing clear strategic direction and identifying opportunities to grow client performance and the wider relationship. Strong Meta expertise is essential. The person should be able to inherit an existing account, independently assess whether the setup is technically and strategically sound, identify weaknesses or missed opportunities, prioritise improvements and lead their implementation. The role will initially focus on two clients, allowing the Senior Paid Social Account Manager to build a deep understanding of their businesses, act as a trusted paid social adviser and take genuine accountability for account quality and performance. Key responsibilities Account leadership and client strategy Act as the senior day-to-day paid social lead for the assigned clients, owning the relationship for the channel and ensuring consistently high-quality delivery. Develop a deep understanding of each client’s business model, commercial priorities, customer journey and wider media strategy. Translate business objectives into clear paid social strategies, investment recommendations, testing roadmaps and activation plans. Present strategic recommendations, performance insights and account priorities confidently to senior client stakeholders. Challenge existing approaches constructively and proactively identify opportunities to improve performance or expand the role of paid social. Coordinate with Search, Programmatic, Retail Media, Commerce, Influencer, Creative and Data teams to provide integrated recommendations. Support an

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Relationship Manager is a part of the Commercial Operations - Cash Management Implementation & Client Servicing team and is the direct contact for white glove support and servicing of commercial clients for their cash management and funds transfer services. This role partners with clients to understand their financial, operational, and treasury needs while delivering tailored banking and payment solutions. The Relationship manager will perform annual reviews of client relationships and recommend additional products and services to support the growing banking needs of clients. The RM ensures a high-quality client experience, and coordinates across internal teams—including Operations, Payments, Risk, and Product—to deliver seamless onboarding, execution, and ongoing servicing. What you’ll do: Primary and centralized white glove servicing for existing commercial clients on all cash management and account-related matters Coordinate and manage resolution of service requests, issues, and inquiries by partnering with all internal teams Provide ongoing support for cash management products including ACH, wires, online banking, and APIs Proactively monitor client service needs and ensure timely follow-up, communication, and issue resolution Guide clients through product enhancements

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the role As the Compensation Manager you will be a subject matter expert and primary resource for complex compensation analyses and program support. You will bridge the gap between analytical tasks and the strategic implementation of corporate compensation programs. You will manage specific client group relationships, lead smaller compensation projects, and provide recommendations that directly inform pay decisions and policy administration. You will be in a hybrid remote/in-office position where you will work out of our NYC headquarters 3 days per week reporting to the Vice President, Compensation and Global Mobility. Responsibilities Be a dedicated compensation partner for assigned client groups, providing in-depth analysis and consultation on compensation matters to HRBPs and business leaders. Lead our recurring compensation plans, such as the annual salary survey benchmarking, maintenance of the compensation survey library, or the design and testing of compensation tools in Workday. Support the annual compensation review and planning process (merit, incentive, and equity grants), including advanced data modeling, preparation of summary reports for leadership, and coordinating communication materials. Conduct complex, organization-wide analysis of compensation data, including in-depth market pricing and the development of internal salary ranges. Monitor compliance with applicable federal, state and local compensation laws and regula

Principal Consultant (Senior Manager) – Operational Resilience & Cyber Risk Location: Edinburgh or Glasgow (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Build resilience where it matters most across cyber, technology, and third-party risk The Role Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. In this senior role, you'll lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA while driving the design and implementation of robust resilience frameworks. You'll play a key role in shaping client strategy, leading transformation programmes, and contributing to capability growth. You'll also leverage approved AI tools and AI-enabled ways of working to enhance analysis, accelerate insight generation, and improve delivery while applying responsible AI practices and appropriate human oversight. What You'll Do Lead operational resilience assessments, scenario testing, and control implementation programmes, identifying opportunities to leverage AI-enabled workflows and automation to strengthen resilience outcomes. Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks, translating regulatory expectations into practical transformation strategies and sustainable operating models. Oversee cyber risk, third-party risk, and vendor resilience assessments, using AI-enabled analytics where appropriate to strengthen risk identification, prioritisation, and decision-making. Design and implement governance models, dashboards, Important Business Services (IBS), Impact Tolerance (ITOL), and reporting frameworks, ensuring robust governance, validation, and oversight where AI-assisted tools are utilised. Lead cyber and technology resilience transformation initiatives, including tooling, cloud secu

Principal Consultant (Senior Manager) – Operational Resilience & Cyber Risk Location: London (Hybrid) | Practice Area: Finance, Risk, Regulatory & Financial Crime | Type: Permanent Build resilience where it matters most across cyber, technology, and third-party risk The Role Capco is seeking experienced Principal Consultants in Operational Resilience and Cyber Risk to join our growing Finance, Risk, Regulatory & Financial Crime (FRRF) capability. In this senior role, you'll lead complex client engagements across financial services and energy, advising on regulatory expectations such as PRA and DORA while driving the design and implementation of robust resilience frameworks. You'll play a key role in shaping client strategy, leading transformation programmes, and contributing to capability growth. You'll also leverage approved AI tools and AI-enabled ways of working to enhance analysis, accelerate insight generation, and improve delivery while applying responsible AI practices and appropriate human oversight. What You'll Do Lead operational resilience assessments, scenario testing, and control implementation programmes, identifying opportunities to leverage AI-enabled workflows and automation to strengthen resilience outcomes. Advise clients on regulatory readiness across PRA, DORA, and other resilience frameworks, translating regulatory expectations into practical transformation strategies and sustainable operating models. Oversee cyber risk, third-party risk, and vendor resilience assessments, using AI-enabled analytics where appropriate to strengthen risk identification, prioritisation, and decision-making. Design and implement governance models, dashboards, Important Business Services (IBS), Impact Tolerance (ITOL), and reporting frameworks, ensuring robust governance, validation, and oversight where AI-assisted tools are utilised. Lead cyber and technology resilience transformation initiatives, including tooling, cloud security, and control enhanceme

Opportunity Overview: We are seeking a Senior Manager, Data Platform Engineering to lead a critical part of Cohere Health’s Data Platform team as we continue scaling our technology, engineering practices, and client delivery capabilities.This role combines people leadership, technical judgment, and strong execution ownership to build a high-performing engineering team and drive predictable delivery, technical excellence, and operational reliability across complex data initiatives. You’ll partner closely with Product, Engineering, Architecture, Client Delivery, and business stakeholders to build a scalable, trusted data foundation that supports Cohere’s continued growth. What you’ll do: Lead, coach, and develop a high-performing Data Platform engineering team through clear expectations, regular feedback, career development, performance management, and strong engineering leadership. Own execution across complex data initiatives, translating priorities into credible delivery plans with clear scope, milestones, owners, dependencies, capacity assumptions, risks, decisions, and target dates. Maintain accountability through delivery and proactively adjust plans when scope, capacity, dependencies, or technical complexity change. Establish strong delivery discipline by ensuring work is sufficiently defined, technically understood, estimated, sequenced, and ready before commitment; proactively address blockers, dependencies, scope changes, and capacity constraints, with clear mitigation and early escalation when commitments are at risk. Maintain sufficient technical depth to independently assess delivery and implementation risk, while partnering closely with Staff Engineers and other technical leaders to validate architecture, implementation approaches, estimates, technical readiness, root causes, and quality before key decisions or commitments are made. Build trusted cross-functional partnerships across Product, Client Delivery, Engineering, Architecture, Operations, and oth

The Contract Sr. Project Manager will plan, direct, and coordinate project activities to ensure project and team objectives are accomplished within prescribed time frame and funding parameters. Coordinates cross-functional projects and assumes a leadership role in shaping priorities, setting and tracking schedules, driving issue resolution, and ensuring quality. Requires strong project management skills, a strong technical knowledge in software implementation, and proven experience managing key customer relationships and project details. This position is offered on a contract basis with an anticipated end date of December 31, 2027. Key Responsibilities: Ensures the timely and accurate delivery of contract deliverables and key project artifacts across multiple projects. Serves as the primary point of contact with key customers for implementation of GHX core products, leading coordination calls and aligning GHX activities with customer activities. Leads and facilitates project “kickoff“ sessions to review assumptions and expectations, gather requirements, educate internal stakeholders on products and services, etc. Builds detailed project plans and schedules, identifying deliverables, milestones, and required tasks, while independently managing the day-to-day operational and tactical aspects of multiple large-scale projects. Directs and coordinates project personnel to keep the project on schedule, providing early visibility to milestones at risk and supportive analysis on the use of resources. Influences across the project scope without authority and works through ambiguous situations to reach tactical resolutions and go-forward action plans. Maintains an overall program-level risk and issue log. Facilitates risk mitigation and issue resolution across functional managers and sponsors to minimize impact to project schedule and internal stakeholder satisfaction. Aligns to strategic needs of the client, as well as best practice experiences. Conducts re

OVERVIEW As a Service Manager at eClinical Solutions, you will be the operational backbone of client engagements ensuring every aspect of the elluminate® platform service runs smoothly, reliably, and to the highest standard. Based in our Bangalore office, you will own day-to-day service operations for an assigned portfolio of global clients, coordinating people, processes, and systems across time zones to keep delivery on track and clients confident in eClinical’s partnership. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. KEY TASKS & RESPONSIBILITIES Act as the primary operational point of contact for assigned clients, ensuring all service activities are running smoothly and issues are addressed promptly Monitor ongoing delivery of elluminate® platform services across assigned accounts, proactively identifying and resolving operational gaps before they affect the client Coordinate day-to-day activities across internal teams — including Engineering ( Tier 3 R&D), Tech Services (Tier 2), IT (Infrastructure), Product Development, Implementation Team, Customer Success and Product Support — to ensure seamless, timely service execution Track open action items, outstanding deliverables, and client requests across all active engagements; follow through until each item is fully resolved Serve as the escalation point for operational issues, triaging problems quickly and mobilizing the right internal resources for resolution Collaborate effectively with globally distributed teams across US, India, and other regions, accommodating cross-time-zone coordination as needed Participate in the transition of accounts from the Implementation team to steady-state service delivery, ensuring continuity of knowledge, documentation, and client experience throughout the handover process Ensure all service activities adhere to agreed-upon SLAs, quality standards, and regulatory requirements including ICH/

Position Summary : TaylorMade Golf China is launching the Application on mobile device to start eCommerce in China. This Application Operation Manager will be one of the members to involve in this project and be responsible the full cycle of eCommerce application from go-live to daily operation. Essential Functions and Key Responsibilities: Responsible for coordinating the overall operation plan of TaylorMade Golf China App (include but not limited: internal layout and optimization, column structure and channel, product functions and UI design, etc.), and responsible for implementation and execution Responsible for the development of APP content operation rules and content planning, and the daily data of APP platform, including content, traffic, click-through rate and conversion rate, etc., to work out formation of reports and provide proposal of improvement strategies Optimize the business process and product experience to improve user activity and retention according to APP operation objectives and user feedback Responsible for the overall UI design specification of APP client, control the visual effect, interactive experience, and graphic design (startup page, guide page, function page, etc.) Promote the brand awareness of the APP platform market through online and offline operation activities, enhance customer activity and transaction stickiness, and promote the performance of the APP platform Effectively and timely communicate design requirements with internal sales team, marketing team and product team Education, Work Experience, and Professional Certifications: Bachelor degree or above in related major, fluent in business English 5 years or above working experience in da

Job Description Are you passionate about data analytics and helping large enterprises to leverage data to drive business success? If so, Sigmoid is seeking a dynamic and results-driven Sales Consultant to join our team. As a Presales consultant, you will play a pivotal role in engaging with prospective clients, understanding their unique challenges, and showcasing how our data analytics services can address their specific needs. Key Responsibilities Client Engagement: Build and maintain strong relationships with prospective clients by understanding their business objectives and challenges. Needs Analysis: Collaborate with clients to identify their data analytics needs and requirements and translate them into tailored solutions. Solution Presentation: Develop and deliver compelling presentations and demonstrations that showcase the value of our data analytics services in addressing client pain points. Technical Expertise: Leverage your deep understanding of data analytics technologies and methodologies to provide expert guidance to clients. Collaboration: Work closely with our Sales and Technical teams to ensure seamless transition from pre-sales to implementation. Customization: Identify opportunities for customization and optimization of ourservices to meet the unique requirements of the clients. Competitive Analysis: Stay up to date with industry trends and competitors' offerings to effectively position our services. Proposal Creation: Prepare detailed proposals, including scope, pricing, and timelines, in alignment with client needs. Knowledge Sharing: Keep the team informed about industry’s best practices, client feedback, and emerging trends. Qualifications Bachelor's degree in a related field (e.g., Business, Data Science, Computer Science) and MBA with Overall, 5-7 years of experience. Proven experience in a consulting role, preferably in data analytics. Strong understanding of data analytics technologies, tools, and methodologies. Strong exposure to Data Eng

Project Manager – Cyber Security (CyberArk) Location: Dallas, Texas (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent Lead enterprise CyberArk transformation initiatives that strengthen security, resilience, and regulatory compliance. The Role As a Project Manager within Capco's Cyber Security practice, you will lead the successful delivery of Privileged Access Management (PAM) initiatives for leading financial services clients. Working closely with business, security, and technology stakeholders, you will manage CyberArk implementation and enhancement projects, ensuring delivery aligns with client security strategies, compliance requirements, and operational objectives. This role combines project leadership, stakeholder management, and cybersecurity consulting expertise to deliver impactful business outcomes. What You’ll Do Lead CyberArk implementation and enhancement projects, managing scope, timelines, risks, and successful delivery of Privileged Access Management capabilities Coordinate business, security, infrastructure, application, and vendor teams to ensure effective project execution and stakeholder alignment Manage project governance, executive communications, deployment planning, testing, and transition to operational support Facilitate client workshops, provide delivery guidance, and recommend leading practices for Identity and Access Management (IAM) and Privileged Access Management (PAM) Drive continuous improvement by supporting platform optimization, process enhancements, and alignment with security and regulatory objectives What We’re Looking For 5+ years of experience managing complex technology projects using Agile and/or Waterfall delivery methodologies Proven experience leading cross-functional teams and managing executive-level stakeholder relationships Strong experience with project management tools including JIRA, Confluence, Microsoft Project, or Visio Excellent communication, presentation, and risk management s

Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their Acentria team in Apex. NC . Job Summary: The Employee Benefits Account Manager is responsible for the delivery of exceptional service to our employee benefit clients. This individual will be responsible for managing the client’s policy renewals, adding new policies, implementing additional resources specific to the clients' needs, and maintaining the overall retention of the business. Essential Functions: Generally functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients’ coverage. Provides exceptional customer service for assigned accounts, including correspondence and communication with customers, producers and insurance carriers. Partners with producer on new/renewal business strategy including the coordination of roles and the obtaining of information. Independently add new policies to fit clients' needs. Verifies new and renewal policies for accuracy in rating, coverages and other relevant information. Ensures that policies are delivered and/or mailed to client in a timely manner. Develops strong positive client relationships by being the point of contact for assigned clients, maintaining open lines of communication, and conducting face-to-face meetings with clients and their employees as needed. Interacts with others effectively and professionally by utilizing excellent communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency. Maintains current knowledge of industry trends, new product information, legislation, coverages and technology. Provides guidance and direction to account associates and less experienced account managers as needed. Overtime work, as needed. Other dutie

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the role: The Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role: Your responsibilities as an Account Manager include, but are not limited to, the following: Cultivate and grow relationships with key business stakeholders that empower the client and deepen the relationship with Flexport. Meet regularly with clients to monitor the account health and find ways to improve on their current experience. Use your knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities. Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules. Lead and actively participate in client onboarding and creating standard operating procedures. Scope and guide the implementation stages and timelines for new opportunities and clients. Monitor client metrics d

CSQ427R136 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! As a Sr. Field Technical Program Manager at Databricks, you will be a key driver in our Forward Deployed Engineering team's mission to accelerate and de-risk customer outcomes. Your role is central to achieving project goals and maintaining exceptional customer satisfaction, particularly within our U.S. Government customer base. While you are not expected to have hands-on coding experience, your technical acumen and strategic influence will be critical for guiding complex engagements to success. You will work closely with cross-functional teams to deliver excellence at every stage. The impact you will have: Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team. Guide technical teams through key architectural decisions