Client Retention Specialist Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Ads is digital advertising vertical that offers innovative ad solutions to clients across industries It offers advertisers the opportunity to engage with 300Mn+ users who interact with over 200 payment; retail services, online and offline - offered on the Paytm app. Paytm Ads maps the user transactions to their lifestyle choices and creates customized segmentation cohorts for sharp shooting ad campaigns to the most relevant TG. Advertising Sales Manager: We are hiring for the role of Advertising Sales Manager for FMCG, Consumer Internet, Gaming verticals. The responsibilities would be as follows: -Own ad revenue for assigned accounts / verticals vs monthly & quarterly targets. -Build pipeline of media briefs; win rate on pitches, proposals & RFPs. -Drive account retention, expansion & upsell / cross-sell. -Present Paytm Ads to CXOs, media heads, brand managers & agencies. -Deliver campaigns to agreed client KPIs (reach, engagement, ROAS / performance). -Recommend & adapt Paytm Ads solutions to client needs. -Lead cross-functional initiatives for innovative ad solutions. -Feed performance & CX insights to Product for platform improvement. Desired Qualifications: ● 7+ years of relevant experience. ● Proven experience in managing programs / categories / business verticals ● Strong stakeholder management experience; ability to work cross-functionally and with a wide range of employees with different skill sets ● Ability to deep-dive into a problem; very strong analytical and presentation skills required ● Ability to thrive and perform in an ambiguous setting; sound judgment and flexibility in bala

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team. Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning. Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com . About the Role The Professional Services Consultant is a hybrid role based out of our Pune offie location. The role works across four areas of PS work, depending on where demand is highest in a given week: helping prospects get value from their free trial, supporting implementation and onboarding, hands-on technical consulting work across integrations and data migrations, and delivering managed admin services to our client bas

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: The Sales Director (Pfizer), is a senior level sales role requiring strategic orchestration of the DeepIntent DSP and Pfizer partnership. The Sales Director will work across client, agency, and programmatic trading teams to ensure smooth operation, collaboration, and activation of programmatic strategies, data management, and partnership growth. The ideal candidate will be familiar with Pfizer’s organization, Publicis’ operating companies, and programmatic trading. The Sales Director candidate is a strategic thinker who thrives at the crossroads of digital media, data, and healthcare marketing, using strong client relationships to create lasting impact and long-term value. Own and scale top-tier pharmaceutical client, Pfizer, delivering against revenue and retention targets through both client-direct and agency-led efforts Lead end-to-end sales efforts for DeepIntent’s full product suite, including independently designing, negotiating, and executing Joint Business Plans (JBPs) directly with the brand; with a focus on closing large-scale upsell opportunities. Cultivate senior-level relationships within Pfizer, Publicis, and trading teams to expand footprint and identify incremental opportunities. Partner cross-functionally with Sales, Product, Client Success, Marketing, and Analytics to deliver best-in-class solutions and ensure client satisfaction. Act as a strategic voice for the brand internally, informing the p

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Client Experience Product Algorithms team is responsible for the machine learning, AI, experimentation, and product analytics capabilities that power personalized experiences for Stitch Fix clients and stylists. Partnering across Product, Engineering, Design, Styling, Marketing, Merchandising, Finance, Enterprise Analytics, Data Platform, and DSN, the team translates data and algorithms into measurable business impact. As Director, Product Algorithms, you will lead the strategy, execution, and people behind our Growth, Styling, and Fix & Freestyle Algorithms portfolios. You'll define how AI, machine learning, experimentation, and analytics shape the future of personalized shopping while building the operating discipline, technical excellence, and cross-functional alignment needed to deliver scalable business results. Responsibilities Lead the Product Algorithms portfolio across Growth, Styling, and Fix & Freestyle, setting strategy and driving measurable outcomes across acquisition, engagement, retention, styling quality, Fix, Freestyle, outfitting, and related commerce experiences. Define the vision and roadmap for applying data science, machine learning, AI, experimentation, and product analytics to improve client experiences, stylist effectiveness, and business performance. Drive innovation by identifying, evaluating, and scaling modern AI, machine learning, personalization, and experimentation techniques that create meaningful impact while balancing technical feasibility, exec

DR ASHWANI KUMAR VIJ : have been retained by a growing IT Solutions organisation with major business focus on BFSI Domain and sector to select one : Head - Sales. Qualifications Desired : MBA From Premium Institute Preferred Job Description • Responsible for generating net sales and new revenue, within existing relationships and new clients, by leveraging the broad suite of product offerings to our relevant customer segments. • Development and implementation of Major Account / Sales strategy with identification of opportunities and winning opportunities with eye on increasing market share and maximizing customer retention. • Conceptualize and put in place Sales Campaigns, Reward plans, territory alignment, structures to direct and achieve company’s strategic objectives within accounts or with field sales teams in a specific sales territory. • Complete People Management (Recruiting, Monitoring, Coaching and Motivating) responsibilities for a team of Sales/ Account Management. • Provide feedback and market requirements to strategic business units to drive product innovation and improved market competitiveness. • Overall responsibility for Sales/Account Management/Sales targets to maximize revenue and meet corporate objectives. • Provide structured programs and processes to guide the Sales team • Modify and execute comprehensive reporting programs to track performance, and guide and measure success of sales activities. • Develop strategies and tactics to maximize growth opportunities and continually strengthen market share and revenue achievement. • Provide on-going guidance and mentoring to the Sales team • Develop and maintain market intelligence and an understanding of market trends and client business needs. Excellent Salary Package would be offered to the right candidate. WFH Option is available. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Iberia Account Executive team is focused on maximizing net revenue retention and expanding Stripe’s footprint across Iberia. Rather than cold prospecting, our primary focus is partnering with existing, high-potential accounts to drive strategic product adoption and account expansion. We move with urgency and operate with high customer empathy, delivering commercial growth through structured account planning, cross-selling, and executive alignment. What you'll do As an Account Executive (Existing Business) for Iberia, you will drive revenue expansion across our established portfolio of Enterprise users in Iberia . Acting as a trusted commercial advisor to senior business leadership, you will unlock strategic growth opportunities by guiding clients through multi-product adoption, international expansion, and contract upgrades. You'll execute long-term account growth strategies, align complex technical and commercial requirements, and lead commercial negotiations to close. Responsibilities Drive Portfolio Revenue Growth: Own and execute revenue expansion targets within a dedicated portfolio of existing, high-growth accounts in Iberia. Unlock Cross-Sell & Upsell Opportunities: Identify unmet client needs and drive adoption of Stripe's broader product suite (e.g., Billing, Connect, Radar, Treasury, Issuing). Strategic Account Mapping: Build comprehensive growth plans for complex organizations, mapping customer business roadmaps to Stripe’

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Startups Grower team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive on this team, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products. What you'll do As a Scaled Account Executive you'll work with some of our highest potential accounts that are still early in their growth. We're looking for a well-rounded strategic operator who can build strong relationships with Stripe users, manage projects to engage with customers at scale, and work effectively with cross-functional teams. This is a dynamic role, evolving rapidly. If you're hungry, persistent, adaptable, and a great teammate, we want to hear from you. Responsibilities • Run scaled campaigns to drive product adoption and manage the full sales cycle through to close • Manage contract renewals and lead commercial negotiations to retain and grow revenue • Solve complex client needs working across product, billing, risk, and operations teams • Partner with marketing to drive pipeline Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. T

Account Executive, Scaled AE (Grower) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Account Executive, Existing Business team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup and SMB customers. As an Account Executive, Existing Business team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings. What you’ll do As a Scaled AE, Existing Business, you will work with some of our highest potential accounts that are still early in their growth. We are looking for a well-rounded strategic operator who can build strong relationships with Stripe’s users, manage projects to engage with customers at scale and work effectively with cross-functional teams. This is a dynamic role, evolving rapidly. If you’re hungry, persistent, adaptable and a great teammate, we want to hear from you! Responsibilities Run scaled campaigns to drive product adoption and manage full sales cycle through to close Manage contract renewals and lead commercial negotiations to retain and grow revenue Solve complex client needs working across product, billing, risk and operations teams Partner closely with marketing to drive pipeline Who you are Minimum requirements 2 years of experience in a

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role The Client Experience Product Algorithms team is responsible for the machine learning, AI, experimentation, and product analytics capabilities that power personalized experiences for Stitch Fix clients and stylists. Partnering across Product, Engineering, Design, Styling, Marketing, Merchandising, Finance, Enterprise Analytics, Data Platform, and DSN, the team translates data and algorithms into measurable business impact. As Director, Product Algorithms, you will lead the strategy, execution, and people behind our Growth, Styling, and Fix & Freestyle Algorithms portfolios. You'll define how AI, machine learning, experimentation, and analytics shape the future of personalized shopping while building the operating discipline, technical excellence, and cross-functional alignment needed to deliver scalable business results. Responsibilities Lead the Product Algorithms portfolio across Growth, Styling, and Fix & Freestyle, setting strategy and driving measurable outcomes across acquisition, engagement, retention, styling quality, Fix, Freestyle, outfitting, and related commerce experiences. Define the vision and roadmap for applying data science, machine learning, AI, experimentation, and product analytics to improve client experiences, stylist effectiveness, and business performance. Drive innovation by identifying, evaluating, and scaling modern AI, machine learning, personalization, and experimentation techniques that create meaningful impact while balancing technical feasibility, exec

The Senior Relationship Account Management (Sr. RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within Sr. RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a Sr. RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Gurugram or Bengaluru for our hybrid working model. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units Excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 8+ years of work experience, of which at least 4+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility. Enterprise account experience is a plus A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention The ability to execute on activity and pipeline expectations and published standards of excellence Outstanding verb

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support Guidepoint’s full suite of service offerings — from expert interviews and surveys to insights and research solutions — helping clients stay informed and make better business decisions. Our teams focus on building long-term partnerships and delivering tailored solutions that maximize client value. We are looking for a Senior Business Development Manager to further grow our Corporate business across Southeast Asia. This role will be responsible for driving the full sales cycle, from business development and account expansion to project execution and client relationship management. It is an exciting opportunity for a self-starter with experience in insights, research, or consultative solution sales to contribute to Guidepoint’s evolving corporate growth strategy and expanding product capabilities. What You’ll Do: Drive outbound prospecting efforts to identify, qualify, and develop new business opportunities across Southeast Asia corporate accounts Build and manage relationships with existing strategic accounts to identify growth, retention, and cross-selling opportunities across Guidepoint’s service offerings Lead the end-to-end sales cycle, including client meetings, commercial discussions, proposal development, contracting, and delivery coordination Partner closely with Client Service teams to ensure high-quality execution and strong client outcomes Achieve designated business development, revenue, and account growth targets through disciplined pipeline management and commercial execution Conduct client feedback and account review meetings to strengthen relationships and uncover new opportunities Support the development of marketing materials, client presentations, and go-to-market initiatives for new products and solutions Develop a strong understanding of primary research methodologies, industry trends, competitor l

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a SLED Customer Success Manager (CSM), Public Sector at Vanta you will help manage our most complex, high-valued State Government, Local Government, and Education (SLED) accounts. You will act as a trusted advisor, driving value realization, retention, and growth through strategic planning, executive alignment, and cross-functional collaboration. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta for Government is Vanta’s AI-powered platform that helps government agencies and vendors protect mission data, manage risk, streamline compliance, and build trust – faster and with less manual work. Vanta’s public sector efforts are growing quickly and this is an exciting opportunity to join a new team dedicated explicitly to public sector sales and customer success. We are looking for a passionate, results-oriented, and collaborative CSM who has a proven track-record of managing high-value public sector accounts, leading to customer satisfaction, renewals, and expansion. What you’ll do as SLED Customer Success Manager, Public Sector: Manage high-touch, SLED accounts serving as the primary client advocate and success owner. Drive cross-functional coordination across multiple teams – including Product, Engineering, Security, and Legal – to ensure the successful onboarding, delivery, and implementation of Vanta at key accounts. Serve as a trusted advisor to customers, aligning Vanta’s roadmap and security outcomes with mission needs, industry trends, and executive-level priorities. Partner with Public Sector Account Managers to co-build and execute mu

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an HR Business Partner on the People team, you'll partner with one or more functional leadership teams to translate business strategy into people and org strategy. You'll own the full HRBP lifecycle for your client groups, from org design and performance management to employee development and retention, using data and sound judgment to directly influence how Coinbase scales. What you’ll do: Own people programs and strategies for your client group, including performance management, compensation, talent development, engagement, and retention Partner with functional leaders on org design, workforce planning, and people strategies that support business objectives at scale Lead coaching and counsel for leaders on professional development, career pathing, leveling, change management, and sensitive people situations Drive data-informed people insights by analyzing trends and translating them into actionable recommendations for leadership Build and apply HR policies with an eye toward compliance and risk reduction, managing employee relations issues across global teams Strengthen cross-functional partnerships across People Team COEs to ensure cohesive delivery of people programs Required Skills and Experience: 8+ years in Talent Management, Organizational Effectiveness, Recruiting Leadership, Talent Strategy & Operations, Consulting, Chief of Staff, or HR, with

Strata Information Group (SIG) is a trusted leader in higher ‑ education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long ‑ standing and deeply embedded partner within the higher ‑ education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands ‑ on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale. Position Summary & Responsibilities Are you a seasoned functional consultant who can assist clients in crafting, planning, and executing Slate® CRM solutions tailored for academic institutions? We are accepting applications for future job opportunities as a Slate CRM Consultant. The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on involvement in spearheading Slate CRM initiatives. The position offers remote work flexibility. Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients Analyze current business practices and make recommendations to leverage various technology tools to improve business processes for admissions, retention and advancement Ability to adapt to varying challenges and varying levels of user knowledge Required Qualifications 5 or more years working within the Higher Education Industry. 5 or more years of experience working with Slate CRM, demonstrating advanced user proficiency. Ability to administer security roles, build workflows, write rules, build reports and dashboards using CRM tools Extensive experience uti

ROLE SUMMARY We are looking for a Senior Data Scientist to lead complex data science engagements that combine traditional statistical modelling with Generative AI. You will work hands-on with very large datasets across disparate systems and formats, translate ambiguous business problems into rigorous analytical solutions, and present those solutions clearly to C-level stakeholders. This is a delivery-first role with a fast track into technical leadership: alongside your own project work, you will help guide junior data scientists and shape how Lynx builds and ships data science solutions. KEY RESPONSIBILITIES Solution Design & Delivery Design and deliver end-to-end solutions for defined data science problems, combining classical modelling, data transformation, and Generative AI / LLM techniques. Work hands-on with very large datasets across disparate stores and formats, from ingestion and transformation through to modelling and validation. Apply statistical and machine learning methods to business problems such as customer retention, campaign management, and commercial performance optimisation. Client Communication & Leadership Present results and prepare client-ready materials for project stakeholders, including C-level audiences, translating technical work into clear business narratives. Lead smaller data science workstreams, with support from internal leadership and the PMO, including day-to-day guidance for junior team members. Partner with delivery and account teams to scope problems, set realistic timelines, and manage stakeholder expectations. Knowledge Building Create reusable documentation, presentations, and code libraries during projects so future engagements can build on prior work. Participate in internal education, research, and knowledge-sharing initiatives that raise the technical bar across the practice. SKILLS, QUALIFICATIONS AND EXPERIENCE 8+ years of overall experience in data science, with a track record of leading analytic