Client Retention Specialist Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. Easily analyze your unstructured data, build data agents and create ML workflows using a comprehensive suite of AI services, all within the same secure and governed environment as your data. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow. The identity & access management (IAM) team’s charter is to enable our customers to confidently bring their most sensitive data and workloads to Snowflake. We provide the authentication and authorization capabilities for customers to secure their Snowflake accounts. We are heavily focused on critical AI adoption and security capabilities like Snowflake Intelligence access control, MCP server and clients, Agent identity, Admin guardrails for agents etc. Our feature set includes capabilities like user management, secret-less authentication for both human and service

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer, Frontend on the Advanced Trading team within the Consumer & Business group, you'll lead the front-end technical strategy for Coinbase Advanced, our trading platform for experienced traders. You'll own the performance, reliability, and scalability of our web and mobile trading clients, driving low-latency interfaces that serve traders across multiple instrument types. This is a high-impact role at the intersection of crypto, trading infrastructure, and consumer product, where your technical leadership will shape both the platform and the engineering team building it. What you'll do: Own the front-end technical roadmap for Coinbase Advanced, defining architecture decisions that enable a reliable, scalable trading platform across web and mobile Drive measurable performance improvements across rendering, network efficiency, and state management to deliver a low-latency trading experience Lead complex, multi-quarter technical initiatives end-to-end, setting and enforcing high standards for code quality, system design, and engineering rigor Strengthen the engineering team through hands-on mentorship of senior engineers, elevating technical decision-making and fostering growth across the subteam Partner with Product and Engineering leadership to translate business priorities into actionable technical plans and ship high-impact features Shap

At Kargo, our mission is to build a connective tissue between the physical world of freight and the digital ecosystem used to manage it. We believe that advancements in smart infrastructure are critical to enabling a safer and more efficient future for logistics. Our loading dock sensor platform verifies all incoming and outgoing freight, aggregating data that enables shippers and carriers to efficiently manage dock operations, switch out suppliers and understand material flow in real time. We care deeply about delivering the best solutions for our customers. As a member of the Kargo team, you will have the opportunity to develop and deploy tomorrow’s hardware & software solutions and help revolutionize logistics. Responsibilities Develop revenue-generating strategic partnerships to help grow Kargo across existing and new product lines. Identify and incubate areas of potential development and growth where we have potentially strong product/market fit. Develops prospect and account relationships at an executive level as well as with appropriate influencers within the customer base and understands customer applications, processes, and business model. Develop presentations, conducts and participates in meetings with prospective and existing clients. Close large strategic deals that have a major impact on the company. Ability to travel greater than 50% of time. Experience 2+ years experience in business development at a mid-market company or related role. Creative dealmaker with a track record of conceiving and closing mid-market partnerships. Strong analytical skills with the ability to build strategy and optimize customers using a metrics-driven approach. Manufacturing or Industrial Logistics domain expertise preferred. A passion for the customer with a strong commitment to offering solutions to their problems. Ability to manage multiple tasks and achieve quality results on time, while working under tight deadlines. Self-motivated with demo

Who we are Artefact is a leading global consulting firm dedicated to accelerating the adoption of data and AI. We work with a variety of businesses, from supermarket chains, to private equity firms and telecoms; including Nissan, L'Oréal, Carrefour, WHSmith, Orange, Beiersdorf, BNP Paribas, and Samsung. Our success stems from combining advanced data technologies, agile methods for quick delivery, and dedicated teams of data scientists, data engineers, business consultants, and data analysts. Our 1,700 employees operate in 25 countries (Americas, Europe, Asia, Middle East, India, Africa) and we partner with 1,000+ clients . What you will be doing As a Junior Software Engineer in our London office , your role will encompass: working on engineering projects together with senior team members training and certification to enhance your skills in software engineering, data science, and data architecture. Qualifications Necessary education and experience Education: A Bachelor's or Master’s degree in Computer Science, Mathematics, Statistics, Physics, Engineering, or a related quantitative field. Programming Proficiency: Strong programming skills in Python and a solid understanding of data structures and algorithms. Software Engineering Fundamentals: A demonstrable understanding of version control and repository tools (Git, CI/CD) and a commitment to writing clean, well-documented code. Data Skills: Experience with SQL for querying relational databases. Problem-Solving Skills: An analytical mindset with the ability to break down complex problems into manageable steps. Eagerness to Learn: A genuine passion for technology and a proactive attitude towards self-development and learning new skills, as demonstrated through projects or coursework. Communication & Collaboration: Strong verbal and written communication skills, with the ability to work effectively in a team environment and learn from senior members. Desirable experience Cloud & MLOps Exposure: Basic fam

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you will be responsible for providing technical guidance to Stripe's partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner ecosystem. You'll serve as a critical technical liaison to Stripe's Partner Development Managers, creating comprehensive technical business plans that identify, incubate, and bring to market service and solution offerings built on or with Stripe. A Partner Solutions Architect at Stripe is intellectually curious, entrepreneurial, and energized by building deep technical trust with partners. What you'll do Partner Solutions Architects build highly consultative, trusted relationships with executives and technical decision-makers to provide business and technical thought leadership. You'll become a trusted advisor for solving mission-critical business challenges, architecting solutions that help partners drive new monetization opportunities and growth. Responsibilities Work with key partners to build out their Stripe capabilities and solutions to drive scalable growth Develop and execute technical enablement plans tailored to partner maturity and product focus Lead technical discussions and solution deep-dives with partners on the value Stripe can provide to their clients Engage with CTOs and engineering leaders at key partners to share Stripe's technology roadmap, showcase the latest innovations, and define a sol

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enteprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. We are looking to speak to candidates who are based in London for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play: At Playlist, we're reimagining how technology can foster meaningful, real-world connections. As a Senior Software Engineer on the SmartDesk team, you'll be at the forefront of building an AI-powered front desk assistant that transforms how wellness businesses communicate and operate. Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients Designing and implementing robust web and messaging services that power conversational and workflow automation Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions Architecting scalable systems across frontend, backend, and integration layers Mentoring teammates through thoughtful code reviews and

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a KYC/KYB Analyst to protect Qonto's regulated growth while keeping onboarding fast and fair for our clients. You'll review enhanced due diligence and KYBC cases, decide who can safely open or keep a Qonto account, and flag financial-crime risks the moment you spot them, working closely with our Lead EDD. ➡️ What you'll do Decide on high-risk files: Review EDD cases for onboarding and lifecycle reviews, then approve, reject, or send them back to L1 for missing or invalid documents. Handle KYBC edge cases fast: Assess alternative documents and gray-activity requests, closing decisions within a 48-hour SLA when clients are blocked. Focus where it matters: Automation handles the routine files, so you'll concentrate your judgment on the riskiest ones du

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Help streamline our customers’ customs processes The opportunity: Flexport is experiencing massive growth with 2,000+ Flexporters across 16 global offices and warehouses. And we’re just getting started. As a Customs Broker , you will be part of the customs operations team and play a vital role in ensuring the smooth movement of goods into Canada. Your work directly supports Flexport’s end customers in achieving their compliance goals by executing the clearance of shipments. Most importantly, you will play a pivotal role in taking our customs operations to the next level at Flexport: allowing us to effectively scale to achieve our mission of making global trade easy for everyone a reality. You will: Create and submit customs entries for high profile clients Digitally prepare and Submit all documentation required for goods to clear goods with CBSA Maintain up to date knowledge of all regulations and procedures of the CBSA and Participating Government Agencies (PGA’s) Review and organize incoming documents to ensure compliance with CBSA and PGA reporting requirements Provide exceptional customer service support to clients, ensuring a seamless and positive experi

Job Title: Adult Neuro Community Speech and Language Therapist Banding: Band 6 / 7 Location: Southampton Start Date: ASAP Rate: £25.00 – £32.00 per hour Working Hours: Full time / Part time Working Style: Hybrid – combination of essential face-to-face patient visits, office-based meetings, and remote clinical administration Job Overview We are seeking a skilled and enthusiastic Adult Neuro Speech and Language Therapist to join a community-based neurorehabilitation service in Southampton. This hybrid role requires regular face-to-face visits to patients in their homes , complemented by occasional office-based meetings and remote clinical administration. Staff may choose to attend the office more frequently if preferred. The role is ideal for a Band 6 or Band 7 therapist experienced in adult neurorehabilitation or looking to develop specialist skills. You will be part of the Neuro Early Supported Discharge (ESD) team, providing intensive neurorehabilitation to adults with stroke or other neurological conditions who are newly discharged from hospital or at risk of hospital admission. The team covers Southampton City and parts of West Hampshire. Important: Access to a car is required, as the role involves travel to patient homes across Southampton, the New Forest, Hamble, Andover, and Fordingbridge. Car insurance must cover business use. A Trust laptop, work phone, Smartcard, and System One access are essential for the role. Key Responsibilities In this role, you will: Conduct regular face-to-face assessments and interventions with clients in their homes or community settings. Work as part of a multi-professional neurorehabilitation team, collaborating with acute rehabilitation units, community rehab teams, inpatient wards, and rapid response services. Manage a caseload of clients in community or ward settings, including oversight of rehabilitation assistants. Assess and treat clients with complex or chronic neurological conditions, determining both profession-specific

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Commercial LATAM Team Account Executives at Okta strive to help prospects and customers modernize IT, build customer experiences, and prevent breaches by mapping our solutions to their needs. By understanding the specific challenges that both prospects and customers are faced with, you will help them achieve the desired positive business outcomes with our solutions. You will cultivate tight-knit relationships with customers and key partners while maintaining knowledge of Okta’s evolving technology. In this high-velocity role, expect to own deals from cradle-to-grave in collaboration with account teams, sales engineers, professional services, and partners. The Sr. Commercial Account Executive Opportunity Reporting to the LATAM Area Sales Director, Commercial Sales, Okta’s Sr. Commercial Account Executive manages the sales processes for commercial customers (less than 2000 employees) located in the northern LATAM region. The right candidate for the position will enjoy closing new logos while simultaneously managing and expanding a book of install base customers. Our AE’s organize and conduct sales presentations, site visits and product demonstrations to prospects and represent Okta in a consistent, effective and professional manner to best develop and win new clients. What you’ll be doing Manage the sales process for small to medium-sized new logo customers from demo to contract negotiation Expand business within existing Okta customer

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Commercial LATAM Team Account Executives at Okta strive to help prospects and customers modernize IT, build customer experiences, and prevent breaches by mapping our solutions to their needs. By understanding the specific challenges that both prospects and customers are faced with, you will help them achieve the desired positive business outcomes with our solutions. You will cultivate tight-knit relationships with customers and key partners while maintaining knowledge of Okta’s evolving technology. In this high-velocity role, expect to own deals from cradle-to-grave in collaboration with account teams, sales engineers, professional services, and partners. The Sr. Commercial Account Executive Opportunity Reporting to the LATAM Area Sales Director, Commercial Sales, Okta’s Sr. Commercial Account Executive manages the sales processes for commercial customers (less than 2000 employees) located in the south cone region. The right candidate for the position will enjoy closing new logos while simultaneously managing and expanding a book of install base customers. Our AE’s organize and conduct sales presentations, site visits and product demonstrations to prospects and represent Okta in a consistent, effective and professional manner to best develop and win new clients. What you’ll be doing Manage the sales process for small to medium-sized new logo customers from demo to contract negotiation Expand business within existing Okta customers by

Location : Montréal, QC. Mode hybride, 3 jours par semaine au bureau/ Hybrid, 3 days per week in-office. *English Version to Follow À propos du rôle : Nous sommes à la recherche d’un(e) Recruteur(se) principal(e) francophone, hautement organisé(e) et axé(e) sur les détails, pour se joindre à notre équipe. Le ou la candidat(e) idéal(e) devra démontrer une expérience en sourcing de candidats et en recrutement complet (cycle complet). Cette personne sera responsable de soutenir les candidats à travers les différentes étapes du processus d’acquisition de talents. Ce rôle exige de fortes compétences organisationnelles ainsi que la capacité de gérer plusieurs tâches simultanément. La collaboration et l’esprit d’équipe, combinés à d’excellentes aptitudes en coordination, sont essentiels pour réussir dans ce poste. À titre de Cadre principal en acquisition de talents, vous serez également responsable d’accompagner et de mentor(er) les membres juniors de l’équipe Talent. L’équipe d’acquisition de talents est responsable du sourcing, du tri, du recrutement, de la sélection, ainsi que de l’apprentissage et du développement de talents juniors destinés à la clientèle d’mthree dans les secteurs des services financiers et commerciaux. Les personnes postulant à ce poste devront être en mesure de gérer divers besoins en recrutement au sein de notre clientèle interne, couvrant un grand nombre de régions géographiques en Amérique du Nord, incluant les États-Unis et le Canada. Vous serez responsable de susciter l’intérêt pour les programmes d’mthree tout en recrutant des candidats de haute qualité et hautement diversifiés pour des postes chez nos clients. Responsabilités : Assurer la livraison constante de candidats diversifiés, de haute qualité et rapidement disponibles pour l’offre mondiale Alumni d’mthree. Gérer le recrutement de bout en bout pour des rôles de niveau junior à intermédiaire/sénior, selon les besoins. Sourcer, présélectionner et évaluer les candidats pour nos clients

At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Staff Frontend Engineer, you will work with your team and product management to make insights from data simple. We are looking for engineers that are customer obsessed, who can take on the full scope of the product and user experience beyond the technical implementation. You'll set the foundation for how we build robust, scalable and delightful products. Below are some example experiences you'll create for our customers to achieve the full project lifecycle from loading data, visualizing results, creating statistical models, and deploying as production artifacts. Design and ship reusable UI primitives and component patterns that behave consistently across consoles, enabling a write‑once, run‑anywhere model. Define application bootstrapping and cross‑surface navigation primitives that abstract console boundaries while enforcing correct AuthZ and routing. Deliver unified frontend data clients and service components. Create, deploy, test, and upgrade platform components that power complex frontend data exploration and visualization experiences. Provide reference patterns, templates, and tests that standardize portability, reduce rework, and accelerate delivery of cross-surface features. Partner with feature teams to land single‑console experiences and migrations on the platform (from pilot pages to scaled adopt

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the gross domestic product of the internet. About the team The Platform Sales team works with business-to-business software platforms to help them facilitate payments for their customers using Stripe Connect. Software platforms are businesses that build payments and financial services into their products. Platforms that use Stripe include Shopify, Xero, me&u, and Ignition. What you’ll do As an Account Executive on the Platforms team, focused on existing business, you will use sales and product expertise to drive growth with existing Stripe users. You will help customers understand how Stripe’s online commerce infrastructure can make payments a competitive advantage for their businesses. These customers include innovative, fast-growing software platforms. Responsibilities Manage and grow a named account list. Develop account plans to win and expand business with upper middle market and enterprise companies. Build and maintain relationships with C-level executives, and coordinate the right executive touchpoints. Contribute to Stripe’s platform partnership strategy, repeatable processes, and scaled engagement models. Develop outbound strategies to create and nurture opportunities. Own the full sales cycle, from lead generation through close, for upper middle market and enterprise companies. Develop relationships with executive stakeholders at new and existing clients. Partner with leaders across Engineering, Product, and Finance to lead complex product workshops and financial analyses. Lead and contribute to team projects that develop and refine the sales process. Partner with Product and Engineering teams to inform product strategy. Who you are You are a skilled salesperson an