Cloud Platform Engineering Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Cloud Support Engineer (CSE) Snowflake seeks early-career Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . Fluency in Japanese (spoken and written) and familiarity with Japanese business culture; experience living or working in Japan preferred. You'll leverage and refine AI tools to accelerate troubleshooting, improve knowledge bases, and reduce time to resolution—safely and responsibly. Experience in 24x7 technical support, escalation handling, on-call rotations, and incident management is ideal. Key Responsibilities: As a Cloud Support Engineer , you manage customer cases and are accountable for accelerating their time-to-resolution, ensuring platform stability, and driving a world-class support experience. Operating as a full-stack technical support resource, this role blends deep hands-on troubleshooting with the customer empathy and communication skills of a trusted advisor. Customer Value and Incident Ownership Own the Customer Experience: Manage customer issues from initial triage through resolution and follow-up, ensuring clear communication and timely updates. Deliver Support Value with AI: Leverage AI assistants and diagnostics to accelerate triage and root-cause analysis while maintaining accuracy and safety sta

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role : Billing powers Elastic's Cloud business. It runs across AWS, GCP, and Azure in over 50 regions. We oversee usage-based metering, consumption billing, and marketplace integrations at global scale. The Billing Core team owns the data layer that makes billing correct, auditable, and automated. We work across two areas: Usage — Collect and process usage and cost data. This data is the foundation of our billing and financial reporting. Engine — Turn hourly usage data into customer invoices and revenue records. We are looking for a Principal Software Engineer to drive technical direction within the Billing Core domain. This is a hands-on role. You will design systems, improve how we operate, and work across teams. You will help our billing services grow in scale, reliability, and developer productivity. You will work closely with Product, SRE, and Cloud Infrastructure teams. What You Will Be Doing : Own complex billing and account management systems that span multiple services and cloud providers. Build large-scale data pipelines for billing data ingestion, transformation, and reconciliation. Improve observability, incident response, and reliability of core billing systems using modern DevOps practices. Shape system architecture for scale and modularity. Guide service design, API structure, and data modelling. Work with SRE and Cloud

CPI Security is seeking an experienced Genesys Cloud Engineer to serve as the technical owner for our Genesys Cloud CX environment, with a strong focus on outbound dialer strategy, administration, performance and optimization. This role helps strengthen internal platform ownership, improve contact center productivity and support the technology that helps CPI protect what matters most. This full-time role is based in-office, in our headquarters in Charlotte, North Carolina. In this role, you will partner with contact center leadership, Salesforce and business application teams, analytics, IT, carriers and vendors to translate business goals into reliable Genesys Cloud solutions. You will support outbound campaigns, inbound routing, Architect flows, integrations, reporting, workforce engagement and emerging AI-enabled capabilities. What You’ll Do Own the configuration, administration, monitoring and optimization of Genesys Cloud outbound dialing capabilities. Design and maintain outbound campaigns, contact lists, campaign sequences, dialing modes, schedules, callable time sets, queue assignments, wrap-up mappings and attempt controls. Monitor dialer performance and recommend improvements based on contact rates, abandonment, utilization, answer patterns, queue conditions and business priorities. Partner with Salesforce and business stakeholders to support daily calling plans, customer data dependencies, campaign priorities and agent workflows. Troubleshoot campaign execution, contact list errors, dialing behavior, carrier responses, routing issues and agent delivery concerns. Maintain compliance-related dialer settings, including calling windows, attempt limits, suppression controls and audit documentation in partnership with Legal and Compliance. Administer Genesys Cloud users, roles, permissions, queues, skills, wrap-up codes, divisions, telephony settings and platform integrations. Build and support Genesys Architect flows, ACD routing, skills-based routing, s

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: As a member of the Global Technical Operations (TechOps), you will be a part of a team that focuses on operational reliability within a cloud-based infrastructure. You have hands-on cloud experience in architecting, building, deploying, managing databases, compute instances, and storage buckets. You have a passion for providing solutions through automation. You know that success is through collaboration and communication. What you'll be doing: Work in cross-functional teams to develop solutions and identify opportunities to bring efficiency and effectiveness. Research, evaluate, and incorporate new technologies/concepts into existing frameworks. Proactively identify areas to improve efficiency and effectiveness, recommend and implement solutions towards them. Develop and innovate operational practices, procedures for workflows, and documentation. Implement and contribute to IT security best practices. Automate tasks to ensure consistency and speed of deployment. Identify, analyze, and troubleshoot issues and work towards resolution. Explain technical solutions to bo

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: The Senior Director, Data Platform will lead Zynga's centralized data platform and product strategy, managing one of the largest data footprints in the gaming industry—billions of daily gameplay events flowing through a cloud-native stack spanning real-time ingestion, a petabyte-scale warehouse, experimentation, and a self-serve metrics and AI platform. Operating with high autonomy and direct executive sponsorship, you will act as a pathfinder: empowering our global studios to extract maximum value from central data and transforming the group to an AI-first way of working. This highly visible role is based in Toronto and partners closely with studio leaders, central teams, and executives across Zynga's global labels. Relocation support is available. What You'll Do: Craft data product strategy:

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with

Datadog’s Cloud Networks team designs, builds, and maintains the production network infrastructure that powers everything built on top of our platform across AWS, GCP, Azure, and beyond. In this role, you’ll set technical direction for how we scale our multi-region, multi-cloud network footprint while keeping reliability and performance high. You’ll partner closely with internal teams and Cloud Service Providers to troubleshoot complex connectivity issues, integrate new networking capabilities, and improve the foundations our engineers and customers rely on. This is a high-impact opportunity to drive meaningful improvements in scale, resiliency, and cost efficiency. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design, build, and operate cloud network infrastructure across AWS, GCP, Azure, and Neoclouds in a multi-region environment. Own connectivity between clouds, customers, and developers—ensuring scalable, secure, and reliable network paths. Set clear technical direction for expanding data centers and evolving the network while maintaining stability and performance. Improve cross-site and cross-region connectivity patterns to support Datadog’s growing platform needs. Lead deep investigations into latency, packet loss, and connectivity failures – from pcap and path analysis through to escalations with cloud providers that may originate from customer support Identify and deliver network-related efficiency and cost-saving opportunities that positively impact business health. Who You Are: You have deep networking expertise. You understand BGP, route policies, path selection, prefix advertisement, and what breaks in large-scale networking. You have substantial experience designing, building, and evolving large-scale Software-Defined Networks—inclu

We are looking for an experienced and proactive Infrastructure Support Engineer to provide technical support and administration across our cloud and on-prem IT environments. This role combines infrastructure operations, technical support, and platform administration, delivering specialised technical assistance to our company employees, including quantitative researchers, developers, and business teams across the Americas (GMT-3 to GMT-6) or Asia-Pacific (GMT+7 to GMT+9) time zones. The ideal candidate will have hands-on experience with AWS infrastructure, enterprise platforms, and strong analytical and troubleshooting skills. The role requires excellent communication skills and the ability to support both technical and non-technical users in an international environment. WHAT YOU'LL BE DOING: Handle and respond to employee support requests through corporate communication and ticketing platforms Support, maintain, and troubleshoot cloud and on-premises infrastructure services, applications, and enterprise platforms Manage user accounts, access permissions, system configurations, and related administrative tasks Troubleshoot hardware, software, access, and basic connectivity issues including VPN, Wi-Fi, DNS, and related networking components Monitor infrastructure health, performance, and availability Conduct root cause analysis for recurring technical and infrastructure-related issues, and recommend improvements Contribute to automation, integration, and process improvement initiatives Maintain clear and accurate technical documentation, operational procedures, and user guides Work closely with cross-functional teams to design solutions and implement system improvements and upgrades Provide remote support for office and on-premises IT infrastructure, where applicable WHAT WE LOOK FOR IN YOU: Bachelor's degree in Computer Science, Information Technology, or related field At least 5 years of experience in IT Support and Engin

Come build what the market has been missing. Octaura is a technology company transforming how some of the world’s largest, least digitized markets operate. In loans and CLOs, trillions of dollars still move through phones, emails, and PDFs because the right infrastructure hasn’t existed — until now. We’re applying AI, real-time data, and modern software design to asset classes long overlooked by fintech. Our platforms turn fragmented information into intelligence, manual workflows into automation, and legacy conventions into scalable market infrastructure. You’ll join a high-impact, collaborative team building the systems these markets need to become more transparent, efficient, and connected. The role in a nutshell The Cloud Operations Engineer is responsible for building out our operations platform, ensuring efficiency through automation, deploying product updates, identifying production issues and implementing strategic integrations that meet our clients’ needs. The ideal candidate will have good communication skills, a well-rounded understanding of Enterprise Architecture, and an automation background with experience running production environments at scale. The candidate will help develop new architectural patterns for emerging products, contribute to environment standardization, develop new monitoring and security tools, and contribute to maintaining operational BAU. This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home. Core responsibilities Contribute to operational readiness and platform stability by proactive automation and reactive environment support Develop and maintain a platform of integrated systems and tooling to support Agile and DevOps practices across a diverse set of workflows

About Ubiquiti At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you’ll heighten your potential and broaden your horizons - all while shaping the future of connectivity. Role Summary We are looking for a Cloud Service Developer with strong experience in AWS and Node.js to join our backend team, focusing on firmware update services. In this role, you will design, develop, and operate scalable cloud systems responsible for secure, reliable, and efficient firmware distribution to millions of devices. You will work closely with firmware engineers, SREs, and product teams to build end-to-end update pipelines, ensuring high availability, integrity, and performance of device updates across diverse environments. Responsibilities (What he/she will do after joining UI) Design, implement, and maintain cloud-native services for firmware update orchestration and delivery. Build and manage scalable APIs and backend systems using Node.js to support firmware lifecycle management (upload, validation, rollout, rollback). Develop mechanisms for secure firmware distribution, including authentication, authorization, and artifact integrity verification. Collaborate with firmware, SRE, and platform teams to ensure smooth integration between cloud services and device-side update agents. Optimize large-scale file delivery using AWS services (e.g., S3, CloudFront, CDN strategies) to ensure efficient global distribution. Implement rollout strategies (phased rollout, canary deployments, regional targeting) to

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role You are the person a customer calls when their Elasticsearch platform is the problem, or when they need one designed properly the first time. That means you decide the shape of a cluster and then defend that decision — node topology, shard strategy, data tiers, lifecycle and retention — with the sizing arithmetic to back it up. It also means you can follow a performance problem beyond Elastic itself. We need someone whose instinct is to look down the stack and sideways to whatever else shares the infrastructure, rather than stopping at the cluster API. What You Will Be Doing Design and build Elasticsearch platforms for customers across self-managed, orchestrated and managed deployments, including air-gapped and regulated environments Own sizing and capacity planning as a derivation from workload characteristics — ingest rate, document shape, retention, query concurrency, growth — validated by benchmark rather than estimated from a form Run health checks and remediation on production estates, and redesign sharding, mapping and index strategies where the original design no longer holds Lead major-version upgrades, snapshot and disaster recovery strategy, and multi-cluster architectures Diagnose performance problems across the full stack — Elastic, the JVM, the operating system, storage and network — and across adjacent systems in t

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. This role owns the EMEA go-to-market motion for NVIDIA's Agentic AI Platform, helping customers and partners adopt, deploy, secure, and scale agentic AI on NVIDIA. The role works across enterprise, AI-native, ISV, cloud provider, public sector, defense, and regulated environments, translating NVIDIA software into practical adoption motions for priority workloads. The person should bring strong breadth across open and sovereign models, Nemotron, NVIDIA Agent Toolkit, NeMo, NIM, secure agent runtimes, evaluation harnesses, guardrails, confidential computing, cybersecurity, legal/commercial guidance, and AI Factory reference architectures What you'll be doing: Execute the EMEA Agentic AI Platform GTM plan across open models, Nemotron adoption, regulated software hardening, confidential computing, cybersecurity, and secure AI deployment. Position NVIDIA Agent Toolkit, NeMo, Nemotron, NIM, Dynamo, CUDA-X libraries, evaluation harnesses, guardrails, DGX OS, and AI Enterprise as one adoption path. Refine the sales toolkit across technical, commercial, legal, support, and terms-and-conditions tracks so field teams and partners can confidently position

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Platform Security team (PlatSec) defends Plaid against attackers. We own laptop security, cloud security, AI security, detection and response, and red teaming. Right now we're in growth mode. AI has expanded Plaid's attack surface faster than most security teams can adapt, and we're building the guardrails, identity controls, and detection systems to keep pace without slowing the business down. If you like solving problems nobody's solved yet, this is that team. About the role You'll be Plaid's first line of defense on AI security. You'll review new AI technologies to find security risks before they ship, then design and implement the controls that close them. You'll build the guardrails, identity management, and detection systems that let Plaid use AI aggressively without getting burned. Responsibilities Review AI systems and integrations for security risk before and after deployment. Design and deploy guardrails, sandboxes, and other controls that contain what AI agents can do. Build or implement systems to track and manage AI identities, so we know what access every AI has been granted and can balance risk with agility. Detect and mitigate prompt injection across Plaid's AI

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Staff Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimising costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimised for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimise AWS cloud infrastructure, including EKS, ECS, S3, VPCS, RDS, IAM, and more. I

About the Role The Backend Platform team is the backbone of Perplexity’s product reliability, scalability, and performance, enabling every product and AI team to build with confidence. This high‑impact group builds and maintains critical infrastructure, including backend systems for authentication, authorization, real-time data flows, service orchestration, and sandboxing, to ensure fast, reliable, and secure user experiences. By setting rigorous standards for code quality, uptime and performance, the Platform team ensures everyone at Perplexity can innovate at speed on top of a robust, well-architected foundation. Key Responsibilities Lead the design and implementation of our sandboxing platform to safely execute untrusted and user‑generated code while meeting strict performance and reliability requirements. Define and extend our RBAC and authorization primitives, ensuring they scale with new product capabilities and enterprise controls. Own key backend services involved in authentication and encryption flows (including BYOK‑related pieces), partnering with Security and Infra on defense‑in‑depth. Set the technical bar for backend platform design and operations, driving best practices in reliability, observability, and incident response for always‑on systems. Partner with product and AI teams to define clear platform interfaces, SLAs, and integration patterns so new features can reliably build on shared backend capabilities. Provide technical leadership across the backend platform area, mentoring other engineers and making long‑term architectural decisions that keep the foundation simple, secure, and evolvable. Qualifications Experience designing and building backend systems that run in production (typically 4+ years for mid-level, more for senior and staff). Strong system design skills, with a track record of creating efficient, reliable, and scalable architectures. Hands-on experience with modern infrastructure (for example AWS, Kubernetes, and related cloud techn