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Locations: South Jordan, UT Salary: $56,000 Launch Your Career in Technology Every app, website, payment, and digital service relies on technology running smoothly behind the scenes. When something goes wrong, Production Support Engineers are the people who investigate the issue, restore service, and help prevent it from happening again. If you're curious, analytical, and enjoy solving problems, this is an opportunity to build hands-on experience with cloud platforms, Linux, automation, databases, and large-scale enterprise systems from day one. What Is Production Support? Production Support Engineers keep business-critical applications running reliably in live environments. Think of it this way: Software Engineers build the platform. QA Engineers test the platform. Production Support Engineers keep the platform running when it matters most. Working at the intersection of technology and business, you'll troubleshoot issues, automate processes, and help improve the reliability and performance of systems used by thousands, or even millions, of people every day. If you enjoy solving puzzles, working under pressure, and understanding how large-scale systems work, this could be the perfect place to start your career. What You'll Do As part of a global production engineering team, you'll: Help support large-scale applications and platforms used by leading organizations around the world. Monitor business-critical applications and services to ensure high availability and performance. Investigate and resolve production incidents across applications, infrastructure, databases, and cloud environments. Analyse logs, alerts, and system metrics to identify root causes and prevent recurring issues. Partner with software engineers, infrastructure teams, and business stakeholders to improve system reliabilit

javascriptpythonsql
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A
10 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Service Cloud Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Manager (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms.&

aisalesforce
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A
2mo ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Service Cloud, Team Lead Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Team Lead (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platfor

aisalesforce
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FEQ327R157 As a Field Engineering Manager, you will lead a team of technical pre-sales Solutions Architects and Solutions Engineers across the Qatar & Africa markets. Your experience partnering with the sales organisation will help drive revenue with the right approach whilst coaching sales and pre-sales teams to work together. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions, support complex sales cycles, and build relationships with important partners in large corporations. The impact you will have: Hire, mentor and grow the pre-sales team for the Qatar & Africa markets Build a motivated collaborative culture within a hyper-growth team to embody and promote Databricks customer-obsessed, teamwork and diverse culture Support increased return on investment of SA involvement in sales cycles Ensure a solution and value-based selling within the field-engineering organization Display an understanding of needs and revenue potential for accounts in the assigned region Engage with key customer executives to build and strengthen strategic partnerships Ensure close alignment with partners and internal services to secure implementation strategies within accounts Continue to build Databricks' brand as a member of the Leadership team in partnership with Marketing and Sales teams across the region What we look for: Experience managing a team of successful Big Data, Cloud, or SaaS professionals Experience in consumption based business environments Have experience mentoring and scaling technical teams Success in instituting processes for technical field members to lead efficiency and product focus Ability to partner and collaborate with Sales and other cross-functional leaders Passionate about data and AI market and Cloud software models and being able to deliver a strong POV on the value of Databricks solutions Technical or consulting background either in Data Engineering, Da

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMs Upskilling and advisory services to spread the impact of AI As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared services, ensuring they solve cross-cutting needs for diverse global client use cases. Partner with cross-functional leadership to steer the technical roadmap, mentoring senior and junior staff and ensuring all products align with a cohesive, future-proof technical architecture. Bridge the gap between the field and the core platform by turning real-world client lessons into the reusable patterns that power the entire engineering team. Ideally you’d have: Masters or Phd in Computer Science or eq

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Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMs Upskilling and advisory services to spread the impact of AI As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Partner with public sector clients to scope, collect feedback and implement solutions for complex problems, including spending up to two weeks per month in client offices for feedback and delivery. Architect production-grade applications that integrate AI models with full-stack frameworks, managing everything from interactive UIs to backend APIs and systems. Deploy and manage infrastructure within cloud environments, ensuring the highest levels of system integrity, security, scalability, and long-term reliability. Contribute to core platform features designed to be reused across diverse international client use cases. Partner with design, product, and data teams to build robust applications aligned with the broader technical architecture. Ideally you’d have: Bachelor’s degree in Computer Science or a related quantitative field 5+ years of post-graduation, full-stack engineering experience with demonstrated proficiency in React (required), TypeScript, Next.js, Python, Node.js, PostgreSQL or MongoDB plus hands-on experience with Docker, Kubernetes, and Azure

typescriptpythonreact
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A
14mo ago

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth. The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner… What you will be doing? As a Data Engineer, your role involves crafting and maintaining robust data pipelines, utilising Python and SQL, to ensure efficient extraction, transformation, and loading (ETL) of data. Your responsibilities will include: Data Pipeline Development: Building and optimising data pipelines to facilitate seamless data flow across systems and platforms. Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions. Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions. Machine Learning Integration: Collaborating with teams to integrate machine learning models into data pipelines for enhanced data processing. Utilising Spark & Kafka: Implementing and working with Spark and Kafka for real-time data processing and analytics. What we are looking for? 2-5 years: Data Engineer Proficiency in Python, SQL, and database management. Experience with Data Pipelines ETL, Cloud Services (MS Azure, GCP, AWS), ML Modeling, Spark & Kafka. Proven problem-solving skills and a solution-oriented mindset. Experience working with business stakeholders either internally or externally Excellent communication skills to collaborate effectively within teams and with stakeholders. Strong business acumen with an interest in business-facing roles. Adaptability and a start-up mentality to thrive in a dynamic environment. Minimum of a bachelor's

pythonsqlaws
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About The Weather Company: The Weather Company is the world’s leading weather provider, helping people and businesses make more informed decisions and take action in the face of weather. Together with advanced technology and AI, The Weather Company’s high-volume weather data, insights, advertising, and media solutions across the open web help people, businesses, and brands around the world prepare for and harness the power of weather in a scalable, privacy-forward way. The world’s most accurate forecaster globally, the company reaches hundreds of enterprise clients and more than 360 million monthly active users via its digital properties from The Weather Channel (weather.com) and Weather Underground (wunderground.com). AI is part of how we work: Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company. Job brief: We are seeking an experienced and vision-driven Senior Manager, DevOps Engineering to lead, mentor, and scale our global DevOps, SRE, and Infrastructure engineering teams. In this role, you will champion modern engineering culture, drive cloud modernization, and ensure our infrastructure is secure, highly available, and resilient. You will partner closely with Software Engineering, Product, Security, and IT Operations to deliver zero-downtime releases, mature our CI/CD and IaC practices, and establish robust release and environment management frameworks. The impact you'll make: Lead, mentor, and develop a high-performing global team of DevOps engineers, Site Reliability Engineers (SREs), and infrastructure engineers, to lead transformation and foster a culture of collaboration, accountability, and con

awsdockerkubernetes
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Particle41
📍 Minnesota, United States• Remote
12mo ago

Lead Architect As a Lead Software and Cloud Architect at Particle41, you will drive the design and development of our cloud-native solutions. You will be asked to use your expertise in s, and AWS technologies to craft robust and scalable architectures that meet the evolving needs of our clients. Working closely with cross-functional teams, you will provide strategic guidance to align technical decisions with business objectives, ensuring the delivery of innovative and high-quality projects. Your role will also involve mentoring and coaching team members, fostering a culture of collaboration and continuous learning. In This Role, You Will: Architecture Design: Lead the design and architecture of cloud-native solutions using modern software stacks and AWS. Define system architecture and design patterns to ensure scalability and reliability. Evaluate and recommend technologies and frameworks to support business requirements. Strategic Guidance: Provide strategic guidance to align technical decisions with business goals. Collaborate with stakeholders to define the technical roadmap and vision. Drive innovation by researching emerging technologies and industry trends. Mentorship and Coaching: Mentor and coach team members to enhance their technical skills and expertise. Foster a culture of collaboration, knowledge sharing, and continuous learning. Conduct code reviews and provide constructive feedback to improve quality and maintainability. Collaboration: Collaborate with cross-functional teams, including product managers, engineers, and QA. Communicate effectively with stakeholders to gather requirements and provide updates. Work closely with DevOps teams to ensure seamless integration and deployment processes. Leadership: Provide technical leadership and guidance on architectural decisions and implementations. Lead by example through hands-on involvement in coding and design discussions. Identify and resolve technical challenges to ensure project success. Continuous Im

REMOTEjavanode.jsaws
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C
4 days ago

Location: Doha, Qatar | Practice Area: Data & Analytics | Type: Permanent The Role Capco is a global technology and business consultancy, focused on the financial services and energy sectors. We combine innovative thinking with deep industry expertise to help our clients solve complex business and technology challenges. We are looking for an experienced Data Architect to lead the design and evolution of enterprise data architectures across complex transformation programmes. The role combines strategic architecture, modern data platform expertise, and technical governance to deliver scalable, secure, and future-ready data solutions. You will work closely with business and technology stakeholders to translate requirements into practical architectural solutions, establish common standards, and guide engineering teams through implementation. What You'll Do Define target-state architectures, data models, domain structures, and integration patterns, ensuring alignment with business objectives, enterprise standards, and non-functional requirements. Design scalable data platforms and solutions leveraging technologies (including but not limited to Snowflake, dbt, and cloud-native services), with a focus on performance, security, resilience, and cost efficiency. Architect modular, microservices-based solutions incorporating REST APIs, API gateways, and modern data ingestion and integration patterns. Establish and promote consistent data modelling, naming conventions, semantic definitions, and data management standards to support interoperability, discoverability, and reuse. Collaborate with stakeholders and engineering teams to translate business and technical requirements into architecture designs, assess source-system integration feasibility, and validate proposed solutions. Lead technical design reviews, assess architectural decisions, dependencies, and risks, and provide practical recommendations to maintain consistency and minimise implementation rework. Facilitate a

recruitment
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ES
6 hrs ago

Principal Software Engineer in Test eClinical Solutions is transforming clinical development with elluminate®, our Clinical Data Cloud, helping life sciences organizations unify, analyze, and unlock the value of their data faster than ever before. By combining a modern cloud platform with expert data services, we empower smarter decisions across the clinical trial lifecycle—accelerating innovation that ultimately improves patient outcomes. Our engineering teams build enterprise-grade, revenue-generating products at the intersection of cloud, data, analytics, and emerging AI technologies. If you’re excited about building sophisticated software that makes a real-world impact in healthcare, this is the place to do it. You will make an impact: The Principal SDET will be a core member of the eClinical Solutions R&D Team. The Principal SDET will be primarily responsible for architecting and evolving automation frameworks and infrastructure, providing technical leadership, mentoring engineers, reviewing automation code quality, driving automation strategy, ensuring scalable and maintainable test automation solutions across the organization, and driving the initiative of migrating existing tests and infrastructure onto a new testing platform. In addition, the Principal SDET will collaborate closely with development, DevOps, architecture, and QA teams to establish best practices for automation, quality engineering, continuous testing, and system reliability. This position will report to the Senior Director, Software Quality Assurance Your day to day: Design, develop, and maintain scalable enterprise-level test automation frameworks from scratch. Lead framework and infrastructure evolution initiatives as part of the global SQA automation team. Drive migration initiatives for existing automation frameworks, test suites, and infrastructure onto modern testing platforms. Provide technical leadership and mentorship to automation engineers and SDET teams. Hands-on experience i

sqlawsdocker
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27 days ago

We are seeking a highly skilled and hard-working Senior Test Developer / test engineer to join our multifaceted Enterprise Software QA team. This role offers an outstanding opportunity to leave your mark on the design, construction, optimization and testing of large-scale infrastructure for various foundational NVIDIA unified cloud services and data center offerings. If you are a dedicated engineer with strong expertise in cloud infrastructure and distributed systems and want to apply your skills with AI tools, this role could fit you perfectly. You will thrive in an exciting, innovative environment. What you'll be doing: Work with development teams on test plans for all layers of SW stack for cloud infrastructure, execution, reviews, failure analysis and assessing overall quality and risk. Work with customer PMs on software issues including technical feedback from OEMs and CSPs. Develop key benchmarks to track execution and deploy process improvements to improve efficiency Leverage AI skills to expedite the test scope, test plan, execution and automation workflows. Lead NVIDIA Cloud and Data Center bring up activities which will involve validation, reporting, working with engineering to debug issues, providing design input at times, adding coverage in different areas. Design, develop and maintain CI/CD pipelines for continuous testing in cloud environments when needed. Perform performance, scalability, and reliability testing of cloud services. Implement and maintain test environments in cloud platforms such as AWS, Azure, or Google Cloud. Supervise the infrastructure to alert on significant events, ensuring the highest level of system performance and reliability. Work with various different partner teams to ensure availability of clusters to test on and take the lead in resolve all issues. Working with tea

awsazuredocker
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Backblaze External Website
📍 Argentina• Full-time• Remote
5mo ago

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. While there is a lot to celebrate in our past, there are greater opportunities ahead of us. About the Role We are seeking a Back-End Engineer for our Computer Backup Team. This team focuses on the services supporting our Computer Backup product. In this role, you will build and maintain systems to back up and restore exabytes of data. We are looking for an engineer who is excited to learn to develop high-performance, highly multithreaded architectures. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve. Responsibilities Design and develop highly scalable, performant services and APIs in a Java ecosystem. Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality. Collaborate on the full technical lifecycle, including estimation, design, development, and delivery. Collaborate across the organization to ensure project success. You will often engage with QA, Data Centers, Marketing, Product Management, Support, Legal/Compliance, and Security to gather necessary context and requirements to implement solutions correctly, help customers, and solve problems. Diagnose complex issues and maintain the stability of large-scale production systems. Collaborate across functional teams and provide technical leadership to foster engineering excellence. Required Qualifications A broad track record of project deliveries and successfully shipping software systems. 3+ years of experience with Java

REMOTEjavasqlmysql
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S
17 days ago

Summary: We are seeking an experienced L2 DevOps Engineer with over 5+ years of experience to design, implement, and manage infrastructure and deployment pipelines across hybrid environments, including on-premises data centers and cloud platforms. This role requires expertise in AWS, Azure, Kubernetes, IaC, CI/CD, and monitoring tools, along with strong troubleshooting and security practices. You will work closely with development, QA, and operations teams to ensure reliable, scalable, and secure delivery of enterprise-grade applications, while also mentoring junior team members and driving automation initiatives. Responsibilities: Manage and support hybrid infrastructure, including physical data centers and AWS/Azure services. Design and implement Infrastructure-as-Code (IaC) using tools such as Terraform, Pulumi, CloudFormation, and Helm; manage GitOps deployments with ArgoCD/Flux. Configure and maintain Kubernetes clusters (EKS), ensuring scalability and high availability. Build, maintain, and optimize CI/CD pipelines with Jenkins, GitLab CI, Bitbucket, and GitHub. Automate deployments, scaling, and monitoring processes. Set up and maintain observability using Grafana, Prometheus, and other monitoring tools. Perform root cause analysis of performance issues and participate in on-call support. Manage SSL/TLS and code signing certificates and implement best practices for infrastructure security. Work with cross-functional teams to improve infrastructure reliability and delivery processes. Maintain clear documentation and contribute to knowledge sharing and incident post-mortems. Required Skills & Experience: 5+ years of experience in DevOps, Site Reliability Engineering, or related roles. Strong hands-on expertise with AWS and Azure cloud services. Solid experience with Infrastructure-as-Code tools and GitOps. Proven experience with Kubernetes/EKS setup and operations. Proficiency in CI/CD pipelines and GitOps practices. Strong knowledge of monitoring an

typescriptpythonaws
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S
17 days ago

Summary: We are seeking an experienced Senior DevOps Engineer with over 8 years in the field to lead the design, implementation, and management of infrastructure and deployment pipelines across hybrid environments, including on-premises data centers and the cloud. This role requires deep expertise in AWS, Azure, Kubernetes, Infrastructure as Code (IaC), CI/CD, and monitoring tools. The engineer will collaborate closely with development, QA, and operations teams to ensure the delivery of reliable, scalable, and secure enterprise-grade applications. Additionally, the role involves mentoring junior team members and leading automation initiatives. Responsibilities: Manage and support hybrid infrastructure, including physical data centers, AWS, and Azure services. Design and implement Infrastructure-as-Code using tools like Terraform, Pulumi, and CloudFormation. Configure and maintain Kubernetes clusters, ensuring scalability and high availability. Build, maintain, and optimize CI/CD pipelines using Jenkins, GitLab CI, Bitbucket, and GitHub. Automate deployment, scaling, and monitoring processes. Set up and maintain observability using Grafana, Prometheus, and other monitoring tools. Perform root cause analysis of performance issues and participate in on-call support. Manage SSL/TLS and code signing certificates and implement infrastructure security best practices. Support compliance and audit requirements through documentation and monitoring. Collaborate with cross-functional teams to improve infrastructure reliability and delivery processes. Document processes in Confluence, track work in Jira, and contribute to knowledge sharing. Write root cause analysis and incident post-mortems to prevent future issues. Required Skills & Experience: 8+ years of experience in DevOps, Site Reliability Engineering, or related roles. Strong expertise with AWS and Azure services. Experience with Infrastructure-as-Code tools and GitOps. Proven experience with Kubernetes/EKS setup and

typescriptpythonaws
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