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Commercial Operations And Governance Manager Jobs

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Explore current commercial operations and governance manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our share in these markets. As we move into the next phase of growth, the complexity of our platform surface area and customer segments is increasing materially. We are looking for a commercially-minded (Senior) Director of Product Management to enable this growth. As a (Senior) Director of Product, International, you will lead the team of product managers to own the vision, strategy, and roadmap around upmarket expansion to support larger (15+ locations) groups, accelerating integration partner availability to ensure customers can use Toast alongside their preferred tech stack, and expansion of our FinTech / payments pricing capabilities. Scaling and managing these domains require someone who can work credibly with customers, GTM teams, engineers, executive stakeholders, and external partners in equal measure. This is a London based-role, partnering closely with teams across Canada, Australia, U.S., Ireland, and India, and a key part of our EMEA leadership team. This is a rare opportunity to shape the future of how Toast serves customers in new markets. A day in the life (Responsibilities) Drive Strategy and Execution: Set the strategic direction across upmarket, partner, and payment expansion with a focus on how those areas interact and reinforce each other to meet the north star goals for the International line of business. Partner with engineering and product teams across Toast's platform teams to ship international features in their area. Navigate competing roadmaps, set clear success criteria, and hold delivery against contractual commitments. Voice of Customer: Engage directly with customers, partners, and GTM team

aifinance
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team This role is open to remote candidates located anywhere within the Eastern Time Zone. The Cash Platform team is part of Stripe's Money Movement Services Platform. We manage Stripe's FX and cash positions across the globe, owning two of the most commercially critical problems in our business: delivering the best possible FX trades for our users, and optimizing the cost and routing of cross-border payouts across countries. Stripe recently launched its own in-house bank, enabling near-instant movement of funds across accounts worldwide—and Cash Platform is at the center of bringing that infrastructure to Stripe's products and, increasingly, to our customers. What you'll do You'll work closely with engineering teams across Cash Platform and Money Movement Services, cross-functional partners spanning Legal, Treasury, Financial Crimes, and Sales, and senior stakeholders inside and outside Stripe. You'll define the strategy and roadmap for Stripe's FX and cross-border payout products, drive cost optimization and routing decisions at scale, and help shape the path toward monetizing Stripe's in-house banking infrastructure for users globally. Responsibilities You are expected to: Deeply understand the competitive landscape and define clear benchmarks for where Stripe's FX and cross-border payout products need to be Own the product strategy and roadmap for Cash Platform, balancing near-term cost and performance optimization with longer-term platform m

**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons un Développeur Python expérimenté , doté d’une solide expérience des systèmes distribués à grande échelle et de Kubernetes , pour rejoindre une équipe dynamique chez l’un de nos clients. Nous offrons l’opportunité de relever des défis techniques stimulants tels que : La conception et l’exploitation de plateformes distribuées à faible latence pour le traitement de grands volumes de données de trading en temps réel. La mise en place de capacités élastiques permettant de gérer d’importants volumes de données, y compris les pics de charge. Le développement et la modernisation d’outils destinés à la gestion des ressources cloud, afin d’accélérer la mise sur le marché ( time-to-market ) de nouvelles fonctionnalités. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes un cabinet de conseil en technologie et en affaires, avec une main-d'œuvre mondiale qui réalise des projets IT et business majeurs pour certaines des plus grandes institutions financières au monde. Services principaux : Conseil et accompagnement Services managés Programme Alumni Graduate Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture de services de qualité exceptionnelle à notre clientèle, couvrant les domaines suivants : Risque, Réglementation & Conformité ; Produits fournisseurs ; Support applicatif ; Développement applicatif ; Cybersécurité & Sécurité de l'information ; Science des données et DevOps. Notre programme Expert offre aux professionnels expérimentés un accès à des postes de haut niveau dans les secteurs de la technologie, de la finance, de l’aviation et de l’assurance. Rejoignez-nous pour travailler sur des projets technologiques de pointe, allant des plateformes de trading internationales aux applications c

pythonsqlkubernetes
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DC
2mo ago

Position Overview: As a Senior Account Manager with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. What you will get: Uncapped commission plan with accelerators Central London, Covent Garden office with hybrid policy Be part of a high performing, high attainment team and culture Defined territory with existing customer base Private medical insurance including dental cover Pension plan Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for expanding existing business within the designated vertical / territory for complex accounts. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal c

awsgitai
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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. En tant que membre de l'équipe Applied AI d'Anthropic, vous serez ingénieur en déploiement avancé (FDE) qui s'engage directement auprès de nos clients les plus stratégiques pour favoriser l'adoption de l'IA transformationnelle. Vous collaborerez étroitement avec les équipes de clients pour livrer des applications d'IA avancées qui résolvent des problèmes commerciaux réels. Nos FDE interagissent avec les clients pour accélérer l'adoption des produits existants et créer de nouvelles applications basées sur nos modèles. En travaillant en étroite collaboration avec nos équipes post-vente, produit et ingénierie, vous combinerez expertise en ingénierie, compréhension des applications IA de pointe et compétences en contact avec la clientèle pour comprendre les flux de travail clients et développer des solutions innovantes qui répondent à des défis commerciaux complexes tout en respectant nos normes élevées de sécurité et de fiabilité. Vous serez à la pointe des déploiements d'IA en entreprise et vous serez l'une de nos fondatrices FDE qui contribue à façonner notre mouvement de déploiement vers l'avant. Nous attendons de nos FDE qu'ils travaillent de manière autonome, qu'ils s'épanouissent dans l'ambiguïté et qu'ils représentent Anthropic au plus haut niveau dans l'environnement de nos clients. Il s'agit d'une responsabilité importante : vous jouerez un rôle clé en défendant notre mission au sein de l'entreprise. Responsabilités Travailler au sein des systèmes clients pour développer des applications de production avec les modèles Claude, en veillant à ce que ces produits répondent aux exigences des clients. Fournir aux clients des artefacts

typescriptpythonjava
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**English version below** Doit être local à Montréal Vous souhaitez travailler dans le domaine de la technologie au sein d'une banque d'investissement? Nous recherchons une personne pour rejoindre une équipe dynamique en tant qu’ Ingénieur(e) Data pour l’un de nos clients. Ce poste est destiné à un rôle d’ingénierie des données au sein de l’équipe MongoDB et Kafka . Nous sommes un groupe hautement technique qui réalise simultanément divers projets pour plusieurs secteurs d’activité. Les responsables métier et les experts sont répartis à l’échelle mondiale, ce qui rend de solides compétences en communication essentielles pour ce poste. Le ou la candidat(e) travaillera en étroite collaboration avec nos partenaires informatiques afin d’analyser les besoins métier et de mettre en œuvre les solutions répondant à ces exigences. À propos de mtrois : Depuis 2010, mtrois aide ses clients à résoudre leurs défis commerciaux et technologiques. Nous sommes une société de conseil en technologie et en affaires avec une main-d'œuvre mondiale qui réalise des projets commerciaux et informatiques significatifs dans certaines des plus grandes organisations de services financiers du monde. Services principaux Consulting et Conseil Services gérés Programme de diplômés Alumni Programme Alumni Pro Nous avons une présence mondiale et sommes experts dans la fourniture d'une qualité exceptionnelle à notre base de clients, offrant des services de conseil dans les domaines du risque, de la réglementation et de la conformité ; Produits des fournisseurs ; Support d'application ; Développement d'application ; Cyber et sécurité de l'information ; Science des données et DevOps. Notre programme Expert offre aux professionnels expérimentés l'accès à des rôles de premier plan dans la technologie, la finance, l'aviation et l'assurance. Rejoignez-nous pour travailler sur des projets technologiques révolutionnaires, des plateformes de trading internationales aux applications critiques pou

pythonmongodbgit
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Airbnb
📍 Singapore• Full-time
2mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. To applicants: This is a Senior Level Individual Contributor position, not a people manager, but will need to manage the external agencies across APAC countries. The Community You Will Join: The Senior Brand Strategy Lead, APAC will report to the Senior Brand Strategy Lead, International , and will be the strategic backbone for how Airbnb's brand shows up across one of the world's most culturally diverse and commercially important regions. Spanning India, Australia, Korea, China, and Japan, this role sits at the intersection of global brand ambition and deep local cultural intelligence - translating Airbnb's global brand platform strategy into market-resonant narratives that feel native, not imported. They will work in close partnership with Senior Marketing Leads and APAC Marketing Director across each APAC market, the Global Brand Strategy team, Consumer Insights, Creative, and Media to ensure every brief is genuinely rooted in local truth. The Difference You Will Make: The ideal candidate has lived and worked across multiple APAC markets - not just studied them. They understand that what moves a consumer in Tokyo is structurally different from what resonates in Mumbai or Seoul, and they bring that fluency to every brief they touch. They are culturally rigorous but commercially minded, equally at home in a strategic framework and a creative review. They are a trusted partner to country marketing leads, someone who makes the work better - and makes the process feel easier. They are not a regional proxy for global thinking. They are an advocate for what APAC needs, and a bridge that makes gl

aigorust
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Jumio
📍 Singapore• Full-time• From $500K/yr
2mo ago

The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R

reactrestmachine learning
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X
3mo ago

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. About the Job We are seeking a strategic and commercially minded Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious businesses, including emerging international e-commerce brands and local technology companies, to identify opportunities and support their expansion. We aren't looking for a "check-in" person, we need a growth architect who thrives on seeing their clients level up. Minimum Qualifications 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments Proven track record of consistently growing revenue within accounts. Experience managing global accounts is a strong plus Familiarity with the Malaysian or Thai market, as well as the broader regional landscape, is essential. You understand the needs and cultural nuances of merchants across local markets, Southeast Asia, and Greater China. Core Competencies: Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team Exceptional Communicator: You possess professional proficiency in Chinese and English. You can persuasively present to key stakeholders in Malaysia/Thailand and Greater China, and collaborate effectively with internal teams Globally. Data-Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify untapped potential and

salesforceprocurement
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S
Stripe
📍 New York• Full-time
3mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team This role is open to remote candidates located anywhere within the Eastern Time Zone. The Cash Platform team is part of Stripe's Money Movement Services Platform. We manage Stripe's FX and cash positions across the globe, owning two of the most commercially critical problems in our business: delivering the best possible FX trades for our users, and optimizing the cost and routing of cross-border payouts across countries. Stripe recently launched its own in-house bank, enabling near-instant movement of funds across accounts worldwide—and Cash Platform is at the center of bringing that infrastructure to Stripe's products and, increasingly, to our customers. What you'll do You'll work closely with engineering teams across Cash Platform and Money Movement Services, cross-functional partners spanning Legal, Treasury, Financial Crimes, and Sales, and senior stakeholders inside and outside Stripe. You'll define the strategy and roadmap for Stripe's FX and cross-border payout products, drive cost optimization and routing decisions at scale, and help shape the path toward monetizing Stripe's in-house banking infrastructure for users globally. Responsibilities You are expected to: Deeply understand the competitive landscape and define clear benchmarks for where Stripe's FX and cross-border payout products need to be Own the product strategy and roadmap for Cash Platform, balancing near-term cost and performance optimization with longer-term platform m

TN
The New York Times
📍 Beijing• Full-time
3mo ago

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times is looking for an experienced journalist to cover China. China’s transformation to geopolitical and economic colossus over the past several decades has bolstered its confidence at home and its influence abroad. Beijing has leveraged its might, both commercially and militarily, to redraw the terms of trade, security and diplomacy. Under Xi Jinping’s leadership, China has sought to offer a model of governance that challenges the liberal democratic order and the dominance of the United States. China is one of the biggest stories we cover, and one of the most challenging. It’s also one of the most exciting, a constantly changing and diverse country with few parallels on the planet. It touches nearly every major issue. Geopolitics. Demographics. Inequality. Climate Change. Trade. Technology. The role requires a strong writer with the ability to juggle breaking news, smart analysis and ambitious enterprise. We want someone eager to react quickly to news as necessary, but who is also able to write thoughtfully and deeply about important issues and events. We are looking for an entrepreneurial correspondent who can embrace the multitudes, to cover the news and the nuance. This position will be based in Beijing, China, or elsewhere in Asia. Main responsibilities: Demonstrate support and understanding of our values of journalistic independence and a strong commitment to our mission to seek the truth and help people under

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a commercially driven professional who enjoys building strategic partnerships and growing high-impact business opportunities? Are you excited by the idea of helping shape the future of Wolt’s Commerce Platform in Greece while working with some of the country's largest merchants? If yes, we'd love to meet you! At Wolt, you can grow your career with a fun and fast-scaling global business. Part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city in minutes. Today, our products are used by 55+ million registered users who order from 200,000+ merchants across 30+ countries. To support our expanding merchant offering, we are growing our Commerce Platform team in Greece. This role focuses on developing strategic partnerships across both existing and new merchants while working closely with the Commerce Platform Lead to unlock long-term growth opportunities. Wolt Commerce Platform Products in a Nutshell Wolt Drive - A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels. Wolt Storefront - A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion.

gitrestai
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About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they work with. As a Majors Install Base AE covering the ANZ market, you will own a curated book of named enterprise accounts and be the primary driver of net-revenue retention, expansion, and long-term platform depth. This is not a maintenance role — you will be expected to identify whitespace, accelerate adoption of Vercel's newest products, and drive meaningful growth across a portfolio of some of the most digitally ambitious companies in the region. You will work alongside Solutions Engineers, Customer Success, and cross-functional Vercel stakeholders to build strategic account plans rooted in customer outcomes — and to establish Vercel as an indispensable infrastructure partner embedded in your accounts' roadmaps for web and AI transformation. What You Will Do: Own a book of named Major Accounts, driving renewals, upsells, and cross-sells to grow account value and ensure strong net revenue retention Identify and execute expansion opportunities across your portfolio — mapping whitespace, uncovering new teams or use cases, and activating Vercel's newest products (including platform API, AI SDK, and observability tooling) Build and maintain multi-threaded relationships with key stakeholders and champions across engineering, product, procurement, and the C-suite Develop and execute strategic account plans aligned with each customer's business goals and Vercel's growth objectives, with hype

awsazuregcp
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Greenchoice
📍 Rotterdam• Full-time• Hybrid• €3.8K – €5.4K/mo
4mo ago

Als Online Performance Marketeer stap je in op een moment waarop we versnellen, vernieuwen en volop bouwen aan de toekomst. Je krijgt ruimte om te pionieren en zichtbaar bij te dragen aan groei en slimme keuzes. Lees snel verder en solliciteer: We don't want to disappoint, but we only accept applicants that have a good command of the Dutch language and are already (or about to be) based in the Netherlands. Hier krijg jij positieve energie van Impact maken én resultaat boeken . Je krijgt energie van duurzame impact combineren met commerciële groei en ziet campagnes écht tot leven komen. Bouwen en verbeteren . Je floreert in een omgeving met ruimte om te pionieren en zet performance campagnes, kanaalstrategieën en de B2C-funnel neer die je continu optimaliseert. Ambitie en beweging . Je wilt meedoen in een groeiversnelling en krijgt energie van samen bouwen aan de volgende stap. Dit ga je doen als Online Performance Marketeer Als Online Performance Marketeer binnen het consumentendomein pak jij het voortouw in het slimmer, persoonlijker en effectiever maken van onze B2C-klantreis. Je ontwikkelt en optimaliseert performance campagnes (zoals Google Ads en social) die resultaat leveren én aansluiten op ons merk. Je draagt actief bij aan het realiseren van commerciële doelstellingen, met een sterke focus op aantallen en conversie. Samen met Marketing Centraal werk je aan een geïntegreerde aanpak. Vanuit een heldere full funnel visie begeleid je consumenten van oriëntatie tot sale, met relevante content, sterke lead nurturing en slimme toepassingen zoals predictive lead scoring. Je stuurt op data, ziet kansen voordat anderen ze zien en vertaalt inzichten naar tastbare verbeteringen in campagnes en klantreizen. Je optimaliseert continu van CRO en funnel tot targeting en boodschap en zorgt dat alles samenkomt in één sterk geheel. Samen met collega’s en bureaus zorg je dat campagnes, proposities en landingspagina’s perfect op elkaar aansluiten. In een omgeving die volop in be

recruitmentHR
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Senior AI Product Manager - Product & Experience Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Shape meaningful products that improve customer outcomes across financial services and energy. The Role As a Senior Product Manager within Capco’s Product & Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments. You will also operate as an AI-enabled Product Manager, leveraging modern AI tooling to accelerate discovery, decision-making, and delivery. What You’ll Do Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency What We’re Looking For Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services D

airecruitment
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