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Community Manager Jobs

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Twitch
📍 New York• Full-time• From $136K/yr
3mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Join the Monetization team at Twitch, where we build the products that help creators make a living on the platform. You'll work on products like Subscriptions, Bits, and Gifting, and the pricing and packaging decisions behind them. You'll partner closely with product, engineering, finance, and data teams to measure the impact of new features, design and analyze experiments, and apply causal inference methods to inform decisions where A/B testing isn't possible. The work ranges from high-velocity experimentation on consumer-facing products to deeper pricing, policy, and segmentation analyses where causal identification is the central challenge. This role is well-suited for someone with a strong economics or causal ML foundation who wants to apply rigorous statistical thinking to real product decisions at scale. You'll need to be comfortable writing SQL, working with imperfect data, and partnering with stakeholders to turn analysis into product impact. Our team is based at Twitch HQ in San Francisco, CA. You can work in San Francisco, CA; New York, NY; or Seattle, WA You Will: Apply causal inference methods where experimentation isn't feasible Develop models and analyses that inform pricing, segmentation, and revenue optimization Design, run, and analyze A/B experiments Pa

pythonsqlrest
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Twitch
📍 San Francisco• Full-time• From $136K/yr
3mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Join the Monetization team at Twitch, where we build the products that help creators make a living on the platform. You'll work on products like Subscriptions, Bits, and Gifting, and the pricing and packaging decisions behind them. You'll partner closely with product, engineering, finance, and data teams to measure the impact of new features, design and analyze experiments, and apply causal inference methods to inform decisions where A/B testing isn't possible. The work ranges from high-velocity experimentation on consumer-facing products to deeper pricing, policy, and segmentation analyses where causal identification is the central challenge. This role is well-suited for someone with a strong economics or causal ML foundation who wants to apply rigorous statistical thinking to real product decisions at scale. You'll need to be comfortable writing SQL, working with imperfect data, and partnering with stakeholders to turn analysis into product impact. Our team is based at Twitch HQ in San Francisco, CA. You can work in San Francisco, CA; New York, NY; or Seattle, WA You Will: Apply causal inference methods where experimentation isn't feasible Develop models and analyses that inform pricing, segmentation, and revenue optimization Design, run, and analyze A/B experiments Pa

pythonsqlrest
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Datadog
📍 United States• Full-time• Remote• $172K – $215K/yr
4mo ago

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on AI-accelerated workflows and next-generation developer ecosystems, you will have the opportunity to meet fast-moving teams where they are, helping them lay strong engineering foundations and broadening your impact to the developer community at large. This is a unique opportunity to use both your engineering depth and authentic storytelling skills to shape how the next wave of builders approach software health, scalability, and observability. What You’ll Do: Help developers hone their craft in an AI-accelerated world by exploring how AI coding assistants and rapid-prototyping tools change software workflows, and guiding teams on how to balance rapid prototyping with established engineering practices around performance, code health, and system reliability. Build in public by creating authentic, peer-to-peer technical content, sharing your engineering insights directly where modern developers collaborate in person and online. Drive a constructive, bidirectional feedback loop between fast-moving developer communities and our internal teams, translating real-world developer experiences into actionable product insights to shape our roadmap while advocating for user needs from the inside. Design and ship high-quality open-source boilerplate templates, quickstarts, and tools that make integrating observability seamless across AI native workflows, next-gen platforms (Vercel, Supabase, etc.), and cloud providers (AWS, GCP, Azure). Who You Are: A builder with approximately 10+ years of software engineering experience, ideally having shipped applications from scratch or worked within an early-stage startup environment where you've worn multiple hats. An AI-fluent developer who natively leverages AI coding assistants and rapid-prototyping tools as a core part of your regular, day-to-day development workflow. Multi-stack familiar, comfortable writing an

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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment, and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. This is a one-year full time position based in Korea. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below a

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Airbnb
📍 Japan• Full-time
5mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking. The successful candidate will be able to properly identify threatening and harmful circumstances, possess empathetic communication and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo. The successful candidate will assist with escalated issues and initiate the user dispute request process for personal safety incidents. Our specialists are responsible for the investigation of cases involving trauma or personal harm or brand risk, and negotiate collaboratively while verifying facts and reaching policy-based determinations for effective resolution. The candidate will maintain high levels of confidentiality while performing investigations, and will comprehensively document investigations through written reports and summaries. We also work to educate our hosts and guests to promote positive experiences and maintain security and safety while using Airbnb responsibly. Amongst other responsibilities, you’ll also be responsible for managing cases involving damages, monitoring flagged and inappropriate content, and identify and report trends in online risk. You will work with Safety support teams to develop and enhance internal policies and tools. Must have 1+ years of experience in a similar role. A T

restaigo
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Twitch
📍 Seattle• Full-time• From $110.5K/yr
7mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Twitch is all about community, and our Community Team is a core pillar of what makes Twitch, Twitch. Teams within Community are responsible for a myriad of product areas impacting the creator, viewer, and moderator journeys on our platform. As a member of our team, you'll build solutions that improve g the experience of millions of daily active users on our platform and create tools that keep both streamers and viewers engaged and connected on our platform. About the Role Join Twitch's Commerce Engineering organization, where we're revolutionizing how viewers engage with their favorite creators. We are the teams behind Subscriptions, Gifting, Bits, Hype Train and Turbo products. From experimental features to established systems used by millions, we're constantly pushing the boundaries of what's possible in live streaming. You can work from Seattle, WA or San Francisco, CA. You Will: Craft immersive, interactive experiences that keep viewers supporting creators while engaging with the Twitch Community Architect and build robust, scalable applications that can handle millions of concurrent users Collaborate across teams to create cohesive solutions that drive business impact Transform customer feedback into innovative features that enhance the Twitch experience You Have: Excellent ver

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Twitch
📍 San Francisco• Full-time• From $110.5K/yr
7mo ago

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team Twitch is all about community, and our Community Team is a core pillar of what makes Twitch, Twitch. Teams within Community are responsible for a myriad of product areas impacting the creator, viewer, and moderator journeys on our platform. As a member of our team, you'll build solutions that improve g the experience of millions of daily active users on our platform and create tools that keep both streamers and viewers engaged and connected on our platform. About the Role Join Twitch's Commerce Engineering organization, where we're revolutionizing how viewers engage with their favorite creators. We are the teams behind Subscriptions, Gifting, Bits, Hype Train and Turbo products. From experimental features to established systems used by millions, we're constantly pushing the boundaries of what's possible in live streaming. You can work from Seattle, WA or San Francisco, CA. You Will: Craft immersive, interactive experiences that keep viewers supporting creators while engaging with the Twitch Community Architect and build robust, scalable applications that can handle millions of concurrent users Collaborate across teams to create cohesive solutions that drive business impact Transform customer feedback into innovative features that enhance the Twitch experience You Have: Excellent ver

typescriptreactaws
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Remote work for aspiring part-time medical assistants or premed students. The Role Are you an aspiring healthcare professional looking to make an impact while you study? Springboard is seeking a motivated, research-oriented intern to help us build the ultimate resource hub for allied health students. In this role, you will bridge the gap between clinical knowledge and digital storytelling. You will dive deep into the requirements of the healthcare industry and create the "blueprint" for success for future Medical Assistants, Phlebotomists, and CNAs. Key Responsibilities Your work will directly influence the career paths of thousands of students. You will be responsible for: Strategic Research: Investigating certification pathways, state-by-state regulations, and the evolving challenges of the medical assistant profession. Expert Content Creation: Drafting authoritative articles, "Day in the Life" guides, and career roadmaps for aspiring allied health workers. Multimedia Storytelling: Scripting and recording short-form video content that highlights the daily realities, skills, and rewards of working in a clinical setting. Resource Development: Identifying "pain points" for students and developing checklists or study guides to help them succeed. What We’re Looking For Career Alignment: You are currently a pre-med student or aspiring toward a career as a Certified Medical Assistant (CMA), CNA, Nurse, or Technician. Strong Communicator: You can translate complex medical or regulatory information into engaging, fluent English for a wide audience. Digital Native: Comfortable recording video content and using digital research tools. Detail-Oriented: You have a "clinical" eye for detail and can ensure all research is accurate and up-to-date. Qualifications High School Diploma or GED. Must be 18 years of age or older. Legally authorized to work in the United States. Ability to pass a mandatory background check. About Springboard Springboard is a leading provider of Allied He

Overview: Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program. Responsibilities: Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each. Prepare independently for live sessions (up to 4 additional hours per week). Develop and modify lecture decks as needed. On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions. Gamify learning by introducing tools like Kahoot into live sessions. On the 2 exam study weeks, additional office hours may be requested. Respond to student messages through our Course Advisors (by email) that require medical assisting expertise, within a given SLA. Monitor Canvas discussion boards for weekly student responses and questions. Assignment grading per week may also be required. Armed with an understanding of best practices and various approaches to delivering CCMA -aligned education online, apply your subject matter expertise in: Critical clinical skill development, to train certified clinical MAs Medical Terminology and Anatomy & Physiology Healthcare Administration Clinical Communication best practices Appropriate depth of content for entry-level MA training MA scope of practice How to recreate skill-based training outside of a lab or clinical environment, while students learn at home. An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in traini

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Monzo
📍 Cardiff• Remote• £42.5K – £55.5K/yr
2 days ago

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰£42,500 - £55,500 + Benefits | We are looking for a results driven Senior Growth Marketing Executive to help us launch and scale Monzo Business across our growing European markets. You’ll play a key role in delivering our EU growth strategy, taking ownership of the day-to-day execution and optimisation of our Direct Mail campaigns, while also supporting activity across Paid Social and where needed, Search too. We're looking for someone with strong hands-on Direct Mail experience who is excited to broaden their performance marketing skills. You'll help us take what we've learned from growing Monzo Business in the UK and our early European markets, test how those playbooks translate locally, and build new approaches where they don't. This is a great opportunity for someone who enjoys hands-on campaign execution, working across multiple channels and markets, and using data to continually test, learn and improve performance. Key Responsibilities Support the end-to-end delivery of activity across our European markets, from campaign planning and set up through to optimisation, measurement and reporting Take a

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1mo ago

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for ambitious software developers who can bring a fresh perspective to solving challenging problems and build infrastructure that will support AI/ML applications and a delightful user experience. A good grasp of operating systems, distributed systems, databases, and networking concepts and the ability to design for scale, optimized memory usage, and performance are required to be successful in this role. As a software developer at DevRev, you will have the opportunity to build things that truly matter and to work with a thriving global team. What you'll bring Bachelor’s or Master’s degree in Computer Science or related technical field At least 5-7 years of software development experience Software development experience coding in C, C++, Java, and/or Golang Strong experience with memory and performance optimization Experience building and working with API integrations Affinity to lead a small team while remaining hands-on in engineering Knowledge of and experience with agile development processes Creative problem solving Preferred qualifications: 5+ years of experience programming with two or more of the following languages: C, C++, Java, Golang, or Python Experience with implementation

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Zscaler
📍 Santa Clara• $175K – $250K/yr
2mo ago

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are seeking a high-caliber Director, P&C Communications & Cultural Narrative to join our People & Culture team at our Santa Clara headquarters. In this role, you will lead an integrated P&C Communications and Creative team while serving as a strategic thought partner, executive communications leader, and change narrative strategist. You will shape how Zscaler’s people strategy, culture, and organizational priorities are translated into clear, compelling narratives across employee and candidate experiences. Partnering directly with senior P&C executives and leadership, you will help shape bold visions and complex organizational shifts into clear, inspiring, and transparent employee and external communications. You operate with the strategic foresight of an executive advisor—understanding the downstream cause and effect of organizational messaging, calibrating tone to build trust, and fostering a strong

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Numa
📍 Remote• Remote
2mo ago

Talent Community Location: Remote / Various Locations Employment Type: Various About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors including Google, Threshold, Costanoa, Mitsui, and Touring Capital. Join Our Talent Community Don't see an open position that matches your experience right now? We'd still love to hear from you. We're always looking for talented, driven people who are excited about AI, automotive technology, and helping transform how dealerships operate. By joining our Talent Community, you'll be considered for future opportunities at Numa that align with your background and experience. Whether your expertise is in Sales, Customer Success, Product, Engineering, Operations, Marketing, or another area , we'd love to connect. Submitting your information doesn't apply you to a specific open position. Instead, it allows our recruiting team to learn more about your experience and reach out when a future opportunity may be a strong fit. Who We're Looking For We're interested in connecting with people who: Are excited about Numa's mission and the future of AI-powered automotive technology Bring strong expertise and a track record of impact in their field Thrive in fast-paced, high-growth environments Take ownership and approach problems with a proactive, solutions-oriented mindset Collaborate effectively across teams and functions Are passionate about delivering meaningful results for customers and the business Why Join Numa We believe in everyone's growt

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Reddit
📍 United States• Remote• $109.8K – $325K/yr
2 days ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are Software Engineers across multiple levels! The Team We're building Reddit's next-generation AI developer platform: a best-in-class agent stack that helps every Snoo build, test, review, and ship software efficiently while preserving Reddit's control over quality, costs, and long-term AI strategy. Our optimization harness measures and improves agents across the software development lifecycle by benchmarking models, detecting regressions, optimizing routing, incorporating production feedback, and improving developer productivity. You'll report to Kyle Maxwell and partner with Platform Engineering, Infrastructure, and Developer Productivity to shape AI-assisted software development across Reddit. The Role As a Software Engineer, Agent Optimization & Evaluation , you will lead our agent optimization and evaluation platform. You'll build systems to measure and improve agents' impact on engineering velocity, including Reddit-specific evaluation environments, intelligent model orchestration, and feedback loops that learn from production usage. This hands-on role involves writing production code and building new systems with ownership and autonomy. Strong platform and infrastructure partners will support your work on agent optimization, evaluation, and orchestration. What You’ll Do: Design and build Reddit's agent optimization harness for evaluating, benchmarking, and improving AI agents across real software engineering workflows. Develop Reddit-specific evaluation environments that accurately measure

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Reddit
📍 United States• Remote• $216.7K – $322K/yr
2 days ago

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . At Reddit, machine learning sits at the heart of how millions of people discover, connect, and engage with the world’s largest collection of human conversations. From “How do I fix a leaky faucet?” to “What should I watch next?”, the Answers Relevance team leverages AI to connect people with the real-world wisdom of Reddit communities. We’re hiring Senior and Staff Machine Learning Engineers to make Answers smarter, more relevant, and more helpful. Our SOTA AI systems helps surface the right conversations, but the heart of Answers is still people helping people ~ Redditors sharing what they know with each other! What You’ll Work On You’ll lead ML projects from idea to production, partnering with Product, Data Science, and Engineering across recommendations, search, messaging, and AI systems. You don’t need experience in every area listed below. A background in a few may make you a great fit! Recommendations, search, content understanding, or large-scale data and ML infrastructure SOTA large scale RecSys Foundational retriever models RAG systems, retrieval methods, LLM evaluation, or production LLM features Agentic AI, such as tool calls, MCPs, multi-agent systems, or orchestration Self-hosted open-weight models such as Qwen or Llama; prompt engineering, fine-tuning, post-training, or prompt optimization Improving grounding, instruction following, and hallucination; evaluating retrieval and generation quality Scaling LLM systems, including latency, caching, and cost; safety measures for prompt injection and unsafe

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