Community Support Associate Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Baltimore. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommission

A Career with Point72’s Foundation and Community Team The Steven & Alexandra Cohen Foundation is a nonprofit organization committed to inspiring philanthropy and community service, leading by example to show the world what giving can do. Working closely with the Foundation, the Office of Inclusion & Community is the engine that drives the philanthropic culture and strong sense of community among the employees of Point72, a global asset management company. What you'll do Manage the day‑to‑day accounting operations for a portfolio of private foundations and corporate community programs, including financial reporting, audit coordination, tax support, and account reconciliations. Lead the month‑end and year‑end close processes across multiple private foundations, including preparation and posting of accruals and other journal entries. Oversee fundraising and donation receivables, including tracking, recording, and reconciling related activity to ensure completeness and accuracy. Perform monthly financial reviews and reporting to validate the integrity of financial information and proper coding across entities. Prepare and review account reconciliations on a recurring basis to ensure accuracy across multiple legal entities. Support state and federal tax reporting requirements, partnering with external tax preparers as needed. Coordinate and support the annual audit process, including preparation of schedules, responding to auditor inquiries, and addressing follow‑up items. Assist with banking relationships and ongoing cash management activities. What's required Bachelor’s degree in accounting, finance, or a related field as well as a master’s degree in accounting and/or CPA licensure Minimum of 5 years of accounting experience with exposure to nonprofit or private foundation accounting Demonstrated knowledge of GAAP, month-end close processes, and accrual accounting Experience supporting external audits and preparing tax filings, including Form 990-PF, Form 990-T

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Join Our Talent Community: Future Opportunities at Flexport Flexport is always moving forward, and our Operations team is constantly growing! While we might not have an active opening today, we want to have your information ready so we can reach out the moment the right role becomes available. Your Launchpad into Global Trade The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer’s supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execu

The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. Our Cloud Technical Services Engineers provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organisations of every size and flavour. Cloud Technical Services Engineers are a key part of our elite Technical Services organisation that supports MongoDB customers worldwide, with teams in locations including New York, Sydney, Gurugram, and Dublin. If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you. We are looking to speak to candidates who are based in Sydney for our hybrid working model. Responsibilities As a Cloud Technical Services Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications well. You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.&nbs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's Customer Experience team is committed to providing world-class service to our internal and external customers. The Resolutions Desk supports our customer experience associates by providing real-time education, resolving escalated situations, and acting as a resource when exceptions are needed. As a CX Associate, Resolutions Desk, you'll be the first line of live support for our CX agents, helping them navigate customer questions across chat, email, and phone. You'll follow documented policies and playbooks to give agents fast, accurate answers, and escalations are part of the role from day one. As you build experience, you'll take on a growing share of escalation work and more complex cases over time. This is an unlicensed role. This role is based in our Denver, CO and Westlake, TX offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Serve as a real-time point of contact for CX agents across chat, email, and

A Career with Point72's Steven & Alexandra Cohen Foundation/Office of Inclusion and Community Team The Steven & Alexandra Cohen Foundation is a nonprofit organization committed to inspiring philanthropy and community service, leading by example to show the world what giving can do. Working closely with the Foundation, the Office of Inclusion & Community is the engine that drives the philanthropic culture and strong sense of community among the employees of Point72, a global asset management company. What you'll do Create high-quality, on-brand digital collateral for social media, web, and external communications. Shape visual narratives for reports and presentations, translating data and philanthropic impact into polished layouts, graphics, and design systems. Maintain Foundation and Community websites through content edits, page creation, and visual updates using the Amazin’ Mets Foundation’s content management system. Support communications plans and programs that advance the Amazin’ Mets Foundation’s mission and the philanthropic vision of its leadership. Organize communications materials, including press releases, media advisories, annual reports, and coverage summaries that reinforce the Foundation’s story. Manage mailing lists, distribution, and engagement tracking for internal and external communications. Build content calendars for social and digital channels, coordinating creation, and delivery across the year. Analyze campaign performance and quarterly reporting, identifying insights that improve audience engagement and strengthen future storytelling. Apply artificial intelligence and automation tools to streamline monitoring, reporting, and data tracking while reducing manual processes. Collaborate with internal and external creators, including designers, video editors, Mets photographers, and production teams, to deliver compelling content. What's required Bachelor’s degree. 3+ years of digital communications experience, including social medi

We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, focused on innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do Our Cloud Associate TSE 1’s form the front line of our cloud support team, directly responding to questions from our customers on areas such as connectivity, the availability of the Atlas service and questions about the UI or platform features. You will also be working with our engineering teams to escalate more complex customer problems. It's crucial that you ensure that questions are answered quickly and accurately and that our customers get the help they need, regardless of who provides the answers in the end. Our team combines their MongoDB expertise with passion, initiative, teamwork and a great sense of humour to help our customers to be successful with MongoDB around the globe. If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you. Responsibilities Associate TSE 1’s will be successful in this role when they can execute the following strategic tasks/responsibilities Customer Service: Provide an unparalleled customer experience Investigate customer’s technical issues to find solutions, discover and report bugs Review and test new features before they are publicly available Following the successful completion of the probationary period, the candidate ​may be required to work a Tuesday-to-Saturday schedule, with Sundays and Mondays designated as weekly days off. What we’re looking for We consider all candidates with an eye for those who are self taught, curious, and multi-fa

The Audiobooks Mission is a team in the Product & Technology organisation focused on the ecosystem and strategies of Audiobooks on Spotify. We work across both the creator and consumer audiobooks ecosystems, in order to get the best possible product to market with the best possible content. Spotify's Audiobooks team is helping shape the future of audio storytelling by bringing the world's best audiobook experiences to millions of listeners. As Associate Manager, Audiobook Licensing & Author Partnerships, you'll play an important role in growing our catalog while building meaningful relationships across the independent publishing community. You'll work with entrepreneurial authors, hybrid publishers, independent presses, and distribution partners to identify great content, negotiate commercial partnerships, and help creators succeed on Spotify. Working closely with cross-functional teams across Product, Editorial, Growth, Operations, and Finance, you'll help scale our audiobook business while creating exceptional experiences for both creators and listeners. What You'll Do Identify and evaluate audiobook catalogs from independent authors, hybrid publishers, independent presses, and distribution partners that will resonate with Spotify listeners. Negotiate audiobook licensing agreements and commercial partnerships that create long-term value for Spotify and our publishing partners. Build trusted relationships across a diverse portfolio of independent publishers, distributors, and authors, serving as their primary strategic contact. Develop creative partnership structures that support sustainable growth while meeting the evolving needs of creators and publishing businesses. <li data-section-

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft’s Safety Team is looking for a caring and empathetic individual to be part of the highest level of Safety response. This person will assist and support current Compassionate Care Sr. Associates and Specialists as the first response to customers involved in the most egregious incidents that occur on the Lyft platform. You must be able to provide a sense of comfort to customers involved in traumatic situations, as well as identify potential ways we can support them as they move forward and recover. You must be comfortable working with Safety and Customer Cares team members, acting as the subject matter expert for all things Safety-related. Communicating confidently, efficiently and effectively is key, turning complex incidents and customer needs into concise reports for Safety leadership. We’re looking for someone who has the confidence and creativity to continue elevating Lyft’s Safety Support as the standard in world-class customer care. Responsibilities: Be a strong, caring, and empathetic victim advocate for the Lyft community. Act as the highest level of escalation for our Safety Support teams. Focus on building trust and long-term relationships with customers during extremely sensitive situations to ensure they feel supported. Respond with empathy and sound judgment, working with the customer end to end. Identify potential risks, mediate, and diffuse escalated situations. Support other tiers of Safety Support with case reviews. Partner with the Lyft Operations Center on credible threats to team members or locations Partner with the Crisis Communications team on safety incidents involving media. Partner with the Safety Policy and Community Compliance team on escalated cases that require review. Learn and maintain advanced levels of training focused on supporting and being a victim advoc

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary The Associate Revenue Operations Specialist is responsible for supporting the renewal process, as well as license management, quotes, order processing, order fulfillment, post-sales activities, and maintaining the customer database. Additionally, the Revenue Operations Specialist focuses on serving and retaining service-level-agreements (SLA’s) for existing customer bases.

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Essential Functions • Utilize Salesforce, NetSuite, and internal applications to: o Process orders and issue license keys in an accurate and timely manner. o Provide customer quotes, invoices, and other related information. • Responsible for resolving customer issues and mitigating potential attrition during the contract term. • Provide customers a personalized level of service that reinforces the value of Perforce. • Ability to leverage CRM system for daily needs such as pulling reports, identifying gaps and recommending process improvements. • Communicate to management on significant ‘At Risk’ or ‘Closed Lost’ renewals of high dollar value. • Maintain customer information and ensure data integrity within internal systems. • Support the supplier setup process, including execution of supplier due diligence forms and other necessary documents as required by the customer. • Other related duties, as assigned. Required Education, Skills, and Experience • Fluent in English Language. • Bachelor’s Degree, pref

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch’s success. About the Role Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high-potential creators on Twitch. As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends. You enjoy spotting talent early, understanding what makes creators successful, and helping them build long-term careers on Twitch. In this role, you'll work across two complementary creator pipelines. First, you'll manage Twitch's inbound creator program, identifying creators who are gaining momentum on Twitch and helping them develop into long-term partners. Second, you'll proactiv

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team The Global Partnerships team lies at the heart of Twitch. Our team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners. Our operations managers lead the execution and efficiency of critical processes used to support the Partner experience. Our program managers design and implement initiatives that acknowledge and enable Partner success. Collectively, we shape and evolve the Partner Program with meticulous care. Every decision is guided by the diverse needs of our streamers, who are the essence of Twitch’s success. About the Role Twitch is looking for a knowledgeable Partnerships Associate to identify, evaluate and develop high-potential creators on Twitch. As the ideal candidate, you are fascinated by creator communities and stay on the cutting edge of creator and influencer trends. You enjoy spotting talent early, understanding what makes creators successful, and helping them build long-term careers on Twitch. In this role, you'll work across two complementary creator pipelines. First, you'll manage Twitch's inbound creator program, identifying creators who are gaining momentum on Twitch and helping them develop into long-term partners. Second, you'll proactiv

A Career with Point72's Surveillance Team Point72’s Surveillance team sets the industry standard for intelligence driven surveillance by proactively identifying, monitoring, and assessing various sources of compliance risk using proprietary tools and specialized tradecraft. We support senior management by providing strategic assessments, actionable recommendations, and real-time escalations. At Point72, members of the Surveillance team conduct integrated trade and communication surveillance and collaborate to turn information into intelligence for our internal customers. The team also monitors employee activity for evidence of violations of applicable federal securities laws, internal compliance policies and procedures, and relevant rules and regulations enforced by the SEC, FINRA, and other organizations. WHAT YOU'LL DO Conduct routine trade surveillance and investigations. Conduct routine communication surveillance for potential violations of relevant securities laws, rules, regulations, and Firm policies, and escalate suspicious or non-compliant events. Craft intelligence questions, and appropriately scope research to produce sophisticated and well-written analysis that provides insight and risk analysis, not simply information. Use tools and methodologies such as structured analytic techniques to improve analysis, check assumptions, and identify signposts or indicators of change. Work with managers to respond to information requests from financial regulators and ad-hoc taskings from members of the senior management team. Serve as a subject matter expert in your assigned coverage and stay abreast of relevant regulations, industry best practices, and internal policies. Leverage resources, technology, and information to minimize risk and protect the firm. WHAT'S REQUIRED We hire candidates with a wide range of academic and professional backgrounds; many have prior experience working in the US Intelligence Community, but some come from the private sector or joi