Consumer Experience Lead Jobs

About the Role We are looking for an experienced Customer Retention & Loyalty Manager to drive customer engagement, repeat transactions, and long-term customer value. The ideal candidate will own retention strategy, loyalty programs, CRM campaigns, and lifecycle marketing initiatives to improve customer stickiness and maximize Customer Lifetime Value (LTV). The role requires a strong understanding of customer behavior, data analytics, CRM platforms, and loyalty frameworks, preferably in Travel, E-commerce, Fintech, or Consumer Internet businesses. Key Responsibilities Define and execute customer retention and loyalty strategies across customer lifecycle stages. Design and manage loyalty programs, membership offerings, rewards, cashback, and engagement initiatives. Drive repeat transactions and improve customer retention metrics through targeted CRM campaigns. Develop customer segmentation and personalization strategies using behavioral and transactional data. Own lifecycle communication across Push, Email, SMS, WhatsApp, and in-app channels. Monitor and optimize key metrics such as Retention Rate, Churn Rate, Repeat Purchase Rate, Engagement Rate, and LTV. Conduct cohort analysis and identify opportunities to improve customer stickiness. Partner with Product, Growth, Marketing, Analytics, and Business teams to launch retention initiatives. Drive A/B testing and experimentation to improve campaign performance and customer engagement. Build dashboards and reporting mechanisms to track loyalty and retention performance. Manage CRM and marketing automation platforms for campaign execution and optimization. Requirements 8+ years of experience in Customer Retention, Loyalty, CRM, Lifecycle Marketing, or Customer Engagement. Experience in Travel, E-commerce, Fintech, Consumer Internet, or Digital Platforms preferred. Proven track record of improving retention, repeat transactions, and customer lifetime value. Hands-on experience with CRM too

Qualifications & Experience 8+ years of work experience required with a minimum of 4 years in a product management role. Product Craft: Designing and shipping software consumer facing products. Stakeholder Management: Work closely with Engineering and Business to drive the product roadmap. Ability to organize, manage, prioritize and take tradeoff calls while working with engineering and other stakeholders. Cutting Edge: Be in the know of product/business trends within and areas adjoining the UGC charter and be able to bring the relevant ones to the roadmap. Data/Logic-driven Approach: to work with large quantities of data, insights and business skills to leverage analytics for decision making.

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit has a flexible workforce! If you happen to live close to one of our physical office locations our doors are open for you to come into the office as often as you'd like. Don't live near one of our offices? No worries: You can apply to work remotely in any country in which we have a physical presence. Team Description Reddit is poised to rapidly innovate and grow like no other time in its history. We’re currently hiring across three distinct teams: Ad Safety & Verification Team The mission of the Ads Safety & Verification team is to protect the Reddit ads ecosystem so that users have a safe ads experience and legitimate advertisers trust Reddit. This team builds full stack, high scale products that span Reddit’s consumer-facing apps and ads systems. They own integrations with metrics verification and brand safety partners and operate services that scale to reliably handle tens of millions of requests per day. Ads Creative Management (ACM) Team The Ads Creative Management team focuses on the tools and systems advertisers use to create and manage their ad content. From images and videos to headlines and full post creatives, they enable efficient creative management and innovation across the campaign lifecycle. They work closely with AI teams to provide intelligent content suggestions and automation, helping advertisers launch high-quality campaigns faster and more effectively. Brand Innovation Team The Brand Innovation team drives the development of new ad formats that help advertisers maximize reach an

DR ASHWANI KUMAR VIJ : Have been retained by a growing and professionally managed organisation, manufacturing and marketing a range of Lighting products and solutions for consumer and Industrial applications to select one : Manager - Project Sales ( Lighting ). Candidate desired Profile : - Project Sales and Business Development for Complete Lighting Solution using varied Product Range. - Meeting Architects and Consultants for Presentations to generate business opportunities and getting approvals for upcoming Projects - Liasioning with the Govt Departments / Institutions - Meeting Prospective Customers and expanding market territory to develop new business . - Implement Sales and business plans to achieve regional sales targets - Enquiry Generation, Technical proposal making, order fnalisation, follow up and timely execution. Qualification : Engineers / MBAs having 8 to 10 years of relevant experience. Excellent Salary Package would be offered to the right candidate. WFH Option is available. Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalise their experiences, and give them the confidence to buy. Each month in the Bazaarvoice Network, more than a billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly - data that powers high-eff

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest’s Sales Insights team transforms first-party platform data, consumer research and market intelligence into compelling stories that help advertisers understand their audiences and grow their businesses. As an Insights Solutions Partner based in Mexico City, you will support Pinterest’s advertising business in Mexico by developing insight-led narratives that address important advertiser and sales priorities. You will work at the intersection of analytics, research, strategy and commercial partnership, using data to identify opportunities and turn them into clear, actionable recommendations. You will independently deliver insight projects using first-party behavioural data, third-party research and relevant market context. You will partner closely with Sales and other cross-functional teams, present your work to advertisers and agencies,

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Come create the future of live streaming at Twitch! As a member of Twitch's Business Development team, you'll use your industry and product acumen, existing network, and partnership knowledge to support new product initiatives and develop new opportunities with strategic B2B partners that benefit Twitch communities. To support our growth, we are looking for an accomplished, motivated, and data-driven Senior Manager of Business Development who is a detail-oriented problem solver, thrives in ambiguity, and delivers results with limited oversight. The ideal candidate will have experience with relationship building, financial analysis/modeling, designing creative deal structures, and closing complex partnerships by working with cross-functional partners including product, legal, marketing, partnerships, and sales. You will report to the Director of Business Development and manage new and existing Twitch partnerships, which may include opportunities with other major tech companies, consumer services and products, payments, distribution partners, and more. You can work in San Francisco, CA. You Will: Both independently and collaboratively identify, source, and close a variety of high impact partnership agreements with a diverse variety of companies. This includes developing strategy withi

OpenAI’s charter calls on us to ensure the benefits of AI are distributed broadly and safely. Our Health AI team focuses on expanding access to high-quality medical expertise and aims to set a high standard for deploying AI responsibly in high-stakes domains. Improving health will be one of the defining impacts of AGI. Today, millions of people lack access to reliable medical information, and clinicians around the world face increasing time and resource constraints. We are building AI systems that support patients, clinicians, and health workers, while meeting the highest standards for safety, reliability, and privacy. We are seeking full stack software engineers to help build and scale products used by consumers and care providers globally. You will work closely with product, design, and research teams to ship real systems in a fast-moving, high-impact environment. In this role, you will: Design and build scalable fullstack systems for consumer and enterprise health. Own end-to-end feature development—from early design and implementation through deployment, monitoring, and iteration. Build and maintain data pipelines and services that meet strict privacy, security, and compliance requirements (e.g., HIPAA). Collaborate closely with researchers and safety teams to integrate reliability, evaluation, and guardrails into production systems. Debug, optimize, and harden systems to support high availability, performance, and global scale. Take ownership of ambiguous problems and drive them to practical, high-quality solutions. You might thrive in this role if you: Are deeply motivated by improving health outcomes and expanding access to medical expertise. Are a strong engineer who enjoys building durable, well-designed systems. Have 5+ years of experience writing maintainable, production-quality code. Can operate with high agency—owning problems end-to-end with minimal supervision. Enjoy working in fast-moving, cross-functional teams with engineers, product managers, desi

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

About Paytm Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. About the role We're looking for product managers who think deeply about consumers and move fast. You'll own a meaningful area of product used by a large and diverse set of Indian consumers, making decisions that show up in people's hands within weeks. This is a role for builders who treat ambiguity as opportunity. What you'll do You'll own the strategy and execution for your product area end to end — from identifying the right problem to shipping and iterating. You'll spend real time understanding users (not just reading research decks), translate insight into crisp product bets, and partner closely with design, engineering, and business to ship. You'll be measured on outcomes, not output, and you'll be expected to drive your area with minimal hand-holding. What we're looking for ● 3–8 years of experience, ideally in entrepreneurship, building consumer products or top-tier consulting. ● Strong consumer intuition — you have opinions about why products work, and you can defend them with both logic and evidence. ● High agency. You define the problem, find the path, and get it done without waiting for permission. ● Sharp analytical and structured thinking, balanced with a bias for action. ● Comfort operating in a fast-paced, high-ownership environment where speed and judgment both matter. Why this matters You’ll be at the cutting edge of tech and finance. You'll build for one of the largest and most diverse consumer bases in the world, ship at scale and at pace. The problems are hard, the impact is immediate, and the autonomy is real. Why join us? ● A collaborative output driven program that brings cohesiveness across

Overview: The Insights product is an offering for Guidepoint's institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences are stored in a transcript library portal, which covers a wide range of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. This position will be expected to work adjusted hours as per the US working hours. What You Will Do: Content Creation and Research Coverage: Monitor a coverage universe of VC-backed and listed companies within multiple sectors in the US and EMEA. Track key industry trends, material news flows, investor presentations, and research in key coverage markets. Identify and maintain a robust pipeline of company and industry specific topics — generate original ideas for discussion, covering business updates, channel checks, hot topics and other investment narratives. Create and moderate teleconferences featuring an expert from Guidepoint’s network with the goal of producing actionable insights for clients. Review teleconference transcripts to ensure quality of content. Summarize key discussion points. Process Management: Ensure Guidepoint compliance policies and protocols are adhered to. Exhibit ‘ownership’ for the call by vetting experts’ relevance to Insights teleconferences and ensuring their profiles’ accuracy. Work with research teams to identify and recruit additional industry experts to our Expert Network; Manage and further develop relationships with both experts and clients. What You Have: Bachelor’s degree or Master’s degree 6+ years of work experience at a financial services or research firm with a focus on consumer/fintech/technology/healthcare services sector. Coverage or K

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. Building AI-native products is a different problem than building deterministic software: the same input won't always produce the same output. Good product engineering here means designing experiences that stay useful, trustworthy, and easy to understand even when the AI underneath doesn't behave the same way twice — and knowing when that's a product design problem, not just a model problem. We're looking for a Software Engineer with 2-7 years of experience who thinks like a product owner, not just an implementer. You're comfortable being handed a vague, half-formed problem and figuring out what's actually worth building. You default to empathy for the researcher or participant on the other end of the screen, and you'd rather ship something real and learn from it than wait for a perfect spec. You're fluent enough with modern LLM-based systems to build good product experiences on top of them, even if tuning the model itself isn't your job. What you'll do Own end-to-end delivery of product features — from an ambiguous problem statement to shipped, working software real researchers and participants use Partner directly with Product and Design to help define what should be built, not just how to build it Use our design system to make sound, independent calls on smaller UX and interaction decisions, and know when a change is big enough to loop Design in Build the product surfaces (web app flows, dashboards, in-product controls) that make AI-driven behavior understand

Job Description Job Title: Medical Reviewer Employment Type: Contract Location: Brazil Experience – 2 to 5 Years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centres and satellite offices in the United States, Mexico, United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities: Awareness and understanding of relevant GVP modules. Perform medical review of non-serious & serious ICSRs with emphasis on seriousness, expectedness, causality & narrative etc. without missing on quality & compliance. Experience of medical review of ICSRs received from sources such as Spontaneous, Literature, Regulatory Authority, Solicited and Clinical trials. Experience across multiple therapeutic areas such as Oncology, Respiratory, Immunology, Neuroscience, Rare diseases etc. Support triage of cases and determine seriousness and relatedness across products as assigned. Review and verify appropriate selection of adverse events from source documents, assign appropriate MedDRA code, assess labelling and review narrative. Acquire and maintain current knowledge of product portfolio and safety profiles for products across therapeutic areas. Involve in process improvement

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. AI native product is fundamentally different engineering problem than building deterministic software: the same input won't always produce the same output, and "working" means the agent behaves well across the full distribution of real world scenarios, not that it passes a fixed test suite. We're looking for an Applied AI Engineer with 2-5 years of experience building and shipping AI systems used by professionals at enterprise. You're comfortable working with modern LLM-based systems and agentic workflows, and you know how to turn powerful models into reliable product features. You have strong product judgment and think deeply about tradeoffs between LLM approaches and traditional ML when designing solutions. You care about evaluation, iteration speed, and making sure AI systems actually drive measurable business impact reliably . What you'll do Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring. Investigate why agents underperform across context, knowledge, instructions, tools, routing, guardrails, or workflow design Design and ship targeted behavior improvements, including changes to prompting, cont

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We're seeking a Senior Art Director, Social & Content to join Heart Haus, the internal creative agency for CVS Health. This role is ideal for a creative who combines strategic thinking, strong conceptual skills, and exceptional hands-on design expertise. The successful candidate will develop breakthrough ideas, create engaging content experiences, and help evolve the brand across social, digital, and emerging platforms. The ideal candidate is plugged into culture, consumer behavior, emerging technologies, and evolving social trends. They are naturally curious, digitally fluent, and actively explore AI-powered tools and new creative approaches to enhance innovation, efficiency, and impact. Description: The Senior Art Director develops innovative, audience-centric creative across social media, digital marketing, content ecosystems, video, and integrated campaigns. Working closely with Creative Directors, Writers, Marketing Strategy, Social Marketing, Production, and Brand teams, this role transforms business objectives and audience insights into compelling creative solutions that drive awareness, engagement, consideration, and growth. This individual serves as a bridge between concept and execution, bringing ideas to life through thoughtful design, visual storytelling, and a deep understanding of social-first content. They are equally comfortable prese