Consumer Operations Jobs

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Work with engineers, designers, and product managers to design and build highly scalable and secure consumer experiences that process billions of dollars per year Design and build APIs, services, systems and experiments that evaluate the effectiveness of new and existing product features against critical business metrics Coach and mentor junior engineers, assist in hiring, and partner to develop team culture/best practices Participate in all parts of the software development workflow to improve engineering standards, tooling, and processes Operate at the intersection of data science and software engineering - apply state of the art data analysis tools and ML to understand/improve product and user behaviors Build software including creation, modification, and testing of source code written in Ruby, JavaScript, Typescript, and JVM languages Who you are Minimum requirements 6 years of Software Engineering experience. Position also requires the following: 6 years of experience in building software with Typescript, Javascript, and Ruby; 4 years of experience in building web or mobile applications; 3 years of experience with SQL databases; 2 years of experience in writing technical design documents; and 1 year of experience in designing and implementing large scale consumer payment experiments. Salary: $190,400 – $285,600/yr. This salary range represents the base salary range for the role and any sales commissions / sale

Head of Talent Acquisition Location: New York, NY, onsite 5 days per week Role type: Full time Reports to: President The Role Flowcode builds the infrastructure that turns real world touchpoints into measurable, actionable first party IDs, enabling F500 brands to personalize consumer experiences at scale. One of Flowcode’s founding principles is “the product is the team, and the team is the product.” We treat hiring with the same level of rigor we apply to product development. We have an extremely high hiring bar (the “pinhole process”), which to date we have applied by brute force. Our CEO, President and our executive team each personally read resumes, sit on interview loops, and close candidates. It works. But it also means our hiring speed is capped by the calendars of the ten busiest people in the company, and our pipeline stops the moment one promising candidate appears. We are not hiring a coordinator, a req-filler, or a "people partner who also does recruiting." We are hiring the person who owns the talent bar, the pipeline and the close. You are relentless in your proactive pursuit of top 1% talent, and you never consider the pipeline “good enough”. You treat every day as an opportunity to source the next generation of leaders for Flowcode, and you are consistently refining differentiated strategies to attract and retain elite talent. What you'll own The talent bar: You define, in writing, what "top 1%" means for each function at Flowcode, with calibrated scorecards and interview questions — and you hold the line when a hiring manager, or anyone else at the company, including the executive team, wants an exception. An always-on pipeline: You do not just open requisitions when a seat empties. You have named, warm, mapped talent for our most critical roles at all times, including seats that are currently filled. Outbound and referral as the default: Job boards produce volume; direct sourcing and referrals produce our best people. You flip the

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Staff Full Stack Software Engineer to join the Acquisition & Onboarding team within the Consumer org. This is a high-impact leadership role for an engineer who can set technical direction, drive architectural decisions, and elevate the quality and velocity of full stack development across mobile, web, and backend systems. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Staff Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review a

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Staff Full Stack Software Engineer to join the Acquisition & Onboarding team within the Consumer org. This is a high-impact leadership role for an engineer who can set technical direction, drive architectural decisions, and elevate the quality and velocity of full stack development across mobile, web, and backend systems. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Staff Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership on your team by setting code review and de

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You will be the lead engineer for our EU teams. You will be responsible for architecture across cards and relationships with our EU counterparts. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What you'll do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will be the lead software engineer for all cards in the EU. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You will be the lead engineer for our EU teams. You will be responsible for architecture across cards and relationships with our EU counterparts. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will be the lead software engineer for all cards in the EU. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards in the most transparent way possible. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Senior Software Engineer to join the Card Acquisition team within the Consumer org. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Senior Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support peers and stakeholders in the product development lifecycle by collaborating with product management, design, and analytics, participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership by setting or improving code review and design standards for your team, and advocating for them beyond your team through writing and tech talks. You will help develop talent on your team by providing feedba

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is seeking a Senior Software Engineer to join the Card Acquisition team within the Consumer org. The team plays a critical role in shaping the first experience customers have with Affirm—building trust, clarity, and value from the very first interaction. As a Senior Engineer, you will be responsible for defining long-term technical strategy, mentoring senior engineers, and acting as a force multiplier through your technical depth, operational excellence, and ability to navigate ambiguity. You'll work at the intersection of product, design, and engineering to build polished, performant, and accessible user experiences that directly impact conversion, retention, and business growth. What You'll Do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support peers and stakeholders in the product development lifecycle by collaborating with product management, design, and analytics, participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. You will foster a culture of quality and ownership by setting or improving code review and design standards for your team, and advocating for them beyond your team through writing and tech talks. You will help develop talent on your team by providing feedba

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are reinventing credit cards in the most transparent way possible. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. You'll work across stacks and across the company, working both in just-in-time transaction processing that has to take place in milliseconds, along with our ledgering and reconciliation systems in post-transaction processing. This is some of the more difficult, exciting, experimental engineering work in Affirm. Join us and our team in Spain and Poland to help us revolutionize payments! What You'll Do · You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. · You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. · You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. · You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and

About the Team The Consumer Products team at OpenAI builds the hardware that brings advanced AI technology directly into people’s hands. We design, engineer, and manufacture next-generation consumer devices that combine elegant design, robust engineering, and cutting-edge AI. Our team spans mechanical, electrical, and systems engineering — partnering closely with industrial design, operations, and software to create seamless, high-quality experiences that make AI more accessible and useful. About the Role As a Hardware Engineer on the Consumer Products team, you’ll contribute to the design, development, and integration of complex hardware systems for new AI-driven devices. You’ll work across disciplines to translate early product concepts into reliable, scalable, and beautifully crafted products ready for mass production. This role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to manufacturing partners may be required. In this role, you will: Design, prototype, and validate mechanical and electrical subsystems from early development through mass production. Collaborate closely with design, operations, and manufacturing teams to ensure quality, reliability, and scalability. Drive DFM/DFA reviews, design iterations, and bring-up of prototype and pilot builds. Debug complex system-level issues and lead root-cause investigations and resolutions. Partner with global suppliers and cross-functional teams to ensure flawless execution from concept to launch. You might thrive in this role if you: Have 6+ years of experience in consumer hardware, consumer electronics, or advanced product development. Bring deep technical fluency in mechanical, electrical, or systems engineering (cross-disciplinary experience a plus). Have taken at least one consumer product from concept to mass production. Are energized by hands-on problem solving, iteration, and building in fast-paced enviro

About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. About the Job: The TikTok Shop UK Health & Compliance Supervisor is responsible for monitoring, resolving, and improving all TikTok Shop operational issues that affect performance, and seller compliance. This role owns operational escalations, TikTok UK violations, SPS risk management, product review moderation, and the communication workflow with Ops, Product, and Ecom. This role ensures that all operational inefficiencies are identified early, resolved quickly, and translated into long term improvements that protect the seller account and elevate the customer experience. Key Responsibilities: Operational Issues Own investigation and resolution of all TikTok Shop UK operational issues Vendor and partner coordination with TikTok, logistics providers, and internal teams to resolve operational issues Monitor violation center alerts, flagged orders, and compliance warnings daily. Identify recurring operational breakdowns and partner with Ops/Product on root cause solutions. Manage all order-related escalations requiring cross-functional involvement. Ensure accurate case routing to prevent seller-fault cancellations. SPS Risk Monitoring & Optimization Monitor SPS components daily: cancellations, disputes, ODR, logistics performance, and violations. Identify negative trends and execute corrective actions with Ops, Product, Ecom and CX. Implement preventative workflows that directly reduce SPS penalties. Report weekly SPS insights to the CX Director of Operations Escalation Ownership Serve as a primary point of operational escalations. Prepare evidence packets for disputes and appeals. Provide final recommendations for high risk or multi layer operational issues. Ensure all escalat

The Lead - Facility Management is responsible for overseeing the end-to-end facility operations across all projects within the region. This includes ensuring seamless snagging of apartments, managing post-construction facility operations, common area maintenance, water supply, security, housekeeping, budget planning, statutory compliance, consumer complaint resolution, and team leadership. The role ensures consistent service delivery, adherence to installation standards, and smooth operations across multiple sites. Source: Adani Group | Job ID: 48790

About the Team OpenAI’s acquisition of io marks our entry into consumer hardware and our ambition to define the next human–computer interface. Success in hardware requires strong financial stewardship across the full product cost stack—from early design and sourcing decisions through manufacturing, logistics, inventory, returns, and warranty. Hardware Finance works across Product, Supply Chain, Operations, Accounting, Systems/Data, and Finance to connect business decisions to product cost, inventory, cash, COGS, and margin. About the Role We are seeking a Hardware Finance Manager to own an assigned area of hardware COGS and inventory end to end. The initial assignment will depend on business priorities and the successful candidate’s expertise. It may include BOM and product cost, manufacturing variance analysis, inventory planning, logistics, returns and warranty, customer support, or another connected set of hardware-finance responsibilities. This is an individual-contributor role with broad scope. Prior hardware experience and deep, hands-on expertise in at least two relevant domains are required. The person will be expected to operate independently, build reusable processes and analytical workflows, and remain accountable for the analysis, judgment, and recommendations. In this role, you will: Own an assigned area of hardware COGS and inventory end to end. Own forecasting, close, and business variance analysis for the assigned scope. Provide hardware leadership with clear variance explanations, trend analysis, and forward-looking signals that connect business and supplier decisions to inventory, cash, COGS, and margin. Partner with business teams and Finance Platforms to establish the financial data, systems, and dashboards needed to support analysis. Ensure data integrity and governance through clear definitions, ownership, validation checks, controls, and review processes. Improve forecasting, reporting, systems, and finance processes so they remain reliable an

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Who are we looking for? The Marketing Operations team is looking for a Marketing Automation Administrator to maintain the integrity and efficiency of our marketing tools (Marketo) in support of the larger marketing team. As part of the larger Revenue Operations team, this role is ideal for a data-driven operator with a deep admin expertise in marketing automation platforms (Marketo) and a passion for driving scalable, automated marketing programs. Will be responsible for overseeing a small team of marketing operations individuals. As a Marketo SME, you will be working closely