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Consumer Service Operations Representative Jobs

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Explore current consumer service operations representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DU
DoorDash USA
📍 San Francisco• $130.6K – $192K/yr
4mo ago

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Systems Engineer to help shape the architecture and integration of our next-generation delivery platforms. In this role, you will define system requirements, interfaces, and verification strategies that connect diverse hardware, software, and operational teams into a cohesive, safe, and reliable system. You will translate high-level business and mission objectives into clear engineering specifications, ensuring our delivery platform meets performance, safety, and regulatory goals. The ideal candidate brings a strong background in complex system development, with experience in aerospace, autonomous vehicles, or other safety-critical domains, and thrives in a collaborative, fast-paced environment where clear thinking and systems-level perspective drive success. You’re excited about this opportunity because you will… Define system requirements and interfaces for delivery platforms, translating business and operational goals into verifiable technical requirements Develop and maintain system architecture and interface control documents that allocate functionality, performance, and safety constraints across subsystems and components. Lead trade studies and technical risk assessments to evaluate design options and make data-driven recommendations balancing various objectives Create verification & validation strategies (test pl

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H
4mo ago

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Position Summary We are seeking a creative and passionate Graphic Designer to work under the supervision of the Graphic Design Leaders to develop innovative design solutions with high visual impact, create print and digital graphics that clearly convey messages, and meet key deadlines for projects. You will collaborate closely with cross functional teams to deliver packaging solutions that protect our products and captivate consumers on the shelf. Core functions will be developing packaging, instructions and eComm visuals/assets from initial conceptualization, branding to final production-ready artwork and managing brand/item level schedule. Responsibilities Develop package/instructions layouts based on brand DNA Create packaging-related presentation assets Produce 3D renderings and animations Consider and apply QA and legal package requirements to packaging/instructions Create illustrations, iconography, logos, and informational graphics Clip and retouch images Collaborate with the team to achieve key milestones and delivery dates. Manage brand/item-level schedules. Ensure alignment with cross functional teams Conduct and present trend research Qualifications / Requirements Bachelor's degree in Graphic Design, Fine Arts, 3D, Digital Design or equivalent experience 5+ years’ experience in related industry Skills Contribute to creative strategy with cross-functional team Attention to detail with a drive for excellence Deliver projects from concept to completion Work independently Comm

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Sardine
📍 United Kingdom• Full-time• Remote• £90K – £135K/yr
4mo ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - UK, Bulgaria, Estonia, Germany, Hungary, Ireland, Lithuania, Netherlands, Poland, Portugal, or Spain About the role The Integration Team plays a critical role in helping customers deploy Sardine’s fraud, risk, and compliance products quickly and successfully, serving as the technical bridge between customer environments and our platform. You'll own implementations end to end, working across APIs, webhooks, data mapping, event-driven workflows, and production issues to deliver scalable, high-quality integrations. You’ll partner closely with customers and cr

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S
Sardine
📍 Brazil• Full-time• Remote• R$240K – R$350K/yr
4mo ago

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - Brazil To be considered for this position, you must reside in one of the following cities: São Paulo: São Paulo, Campinas, São José dos Campos Rio de Janeiro: Rio de Janeiro Minas Gerais: Belo Horizonte Paraná: Curitiba Santa Catarina: Florianópolis Work Timezone -Ideally PST About the role: We’re looking for an experienced Support Engineer to join our team and own the technical and functional customer support experience end-to-end. This role sits at the intersection of technical support, engineering, and customer success. You’ll become a product expert, w

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P-
5mo ago

About Us: Perpay is a certified B Corp and Philadelphia’s most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey. Our venture partners include First Round Capital and L Catterton. Products we’ve built to make an impact: Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior. Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now. About the Role: Our data team is organized across three groups: Data Engineering, Data Science, and Strategic Analytics. Data Engineering owns the

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Point72
📍 Singapore• Full-time
5mo ago

ABOUT CANVAS On our proprietary research team—Market Intelligence—you’ll partner with our Investment Professionals and Compliance team to uncover insights about companies, industries, and the broader economy through deep fundamental research. Canvas is the supply chain research group within Market Intelligence. Canvas conducts compliant supply chain research by developing deep industry expertise, talking with private company executives, and synthesizing information for portfolio managers and analysts – our team produces impactful research that will change the way you look at the world. WHAT YOU’LL DO When you join the Canvas team, you’re signing up for the learning experience of your life. You will never look at anything the same – from grocery stores to tires to semiconductors. Every day you will speak with some of the most successful private company executives and learn about the businesses they’ve spent their lives building. You will synthesize your findings in comprehensive reports that are consumed by our investment professionals. Other Market Intelligence divisions do quantitative research to explain what is going on in an industry. As a fundamental researcher, your qualitative research will explain the why. In this role you will: • Become a subject matter expert on an assigned industry • Learn from small, medium, and large private company executives about their businesses and the industries in which they operate, including gathering qualitative data on what is happening (e.g., structural shifts; real-time changes in supply/demand dynamics; and emerging competitors, markets, and technologies) and, importantly, why it is happening • Synthesize your findings in comprehensive reports that present a view of the industry • Gain unparalleled exposure to, and learn from, business leaders across industries, including private company executives and your colleagues • Interact directly with our investment professionals and learn the discretionary investment process to he

project managementsupply chain
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At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON Every year, trillions of dollars move through real estate transactions, yet the industry still relies on outdated, fragmented payment systems that slow real estate closings and create risk. Qualia sits at the center of the real estate closing workflow, and now we're building payments infrastructure integrated directly into the Closings experience. As Senior Product Manager for Payments, you will own the vision, roadmap, and execution of this product from the ground up. You will drive the development of end-to-end payment flows, introduce new payment rails, and deliver an experience that delights our customers and end users. If you have built payments products and want a rare opportunity to define an entirely new category, then this could be the perfect opportunity. RESPONSIBILITIES Own the end-to-end payments product strategy, right from assessing market opportunities and defining the vision to shipping and iterating in production Partner with Design to craft a best-in-class payments experience tailored to the unique demands of real estate closings Integrate with multiple payment rails to maximize speed, optionality, and value for customers Collaborate with Engineering and Design to break ambitious goals into shippable, iterable milestones that deliver value fast Work with cross-functional teams such as Strategy, Legal, Risk, Operations, Bank Partners, and Product Marketin

DU
5mo ago

About the Team The Global Policy Development & Research Team forms a core part of our Public Policy & Communications Organization — leading the economic and legislative analysis that drives our policy strategy and storytelling around the world. This high-impact team uncovers and explains the impact of proposed legislative and regulatory changes, shapes our global policy positions, and communicates DoorDash’s role in driving impact in local economies. About the Role DoorDash is looking for an experienced Global Head of Economics Research, serving as our Head Economist, to lead our research function. In this role, you will analyze the role we play in local economies and the impact we drive for Dashers, merchants, and consumers — and shape how we share our insights externally. In this expansive role, you’ll lead a team that explores how the DoorDash platform drives economic activity around the world and shapes the broader policy conversation about the future of work and local commerce. You’re excited about this opportunity because you will… Lead our Global Economics Research function — setting this vision, defining the direction of our research, and driving execution of a high-impact research agenda. Analyze our economic impact and how policy proposals affect our platform and the Dashers, merchants, and consumers who use it every day. Produce other public-facing analyses that clearly and credibly demonstrate our impact to policymakers, the media, and other audiences — telling unique stories about the role we play in local economies. In partnership with Public Policy and Communications teammates, translate complex research into compelling narratives for external audiences, including in interviews with the media and meetings with policymakers. Engage with academics, think tanks, and other thought leaders to further analyze and describe our impact — and create a foundation for proposed policies. Coordinate closely wi

sqlaiExcel
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At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We are hiring an entrepreneurial Engineering Manager to lead Qualia's Application Security team. This is a builder's role. You won't just run a team - you'll redesign how a modern AppSec function operates when AI can do the first pass on nearly everything we used to do by hand. The team today owns secure design reviews, vulnerability triage, internal penetration testing, incident response support, and security tooling across a JavaScript/NodeJS and Kubernetes stack. Your mandate is to scale that surface area vertically - growing output and coverage per engineer - by making AI-assisted workflows the default. That means automated pen testing pipelines, AI-driven triage of findings from SAST/DAST/SCA, agentic review of engineering proposals and design docs, and continuous red-teaming exercises that test both our systems and our assumptions. You'll partner closely with Platform, Infra, and product engineering leaders to embed security earlier in the development lifecycle, and you'll be the team's voice when we set the security vision for the next two years - including anomaly detection across production traffic, model-driven threat hunting, and how we defend against (and responsibly use) AI-enabled attackers. Securing that platform - the money, the identities, and the documents flowing through it - is what the Application Security team does every day. We're hiring an Engineering Man

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About Us: Perpay is a certified B Corp and Philadelphia’s most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit. With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey. Our venture partners include First Round Capital and L Catterton. Products we’ve built to make an impact: Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior. Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus. Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds. Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now. About the Role: We are looking for senior backend engineers passionate about backend technology, excellent user experience and system reliability.

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Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: As a Senior Global Compensation Analyst SR (for US and India employees), you will play a key role in the day-to-day management of Sagent’s global compensation programs to attract and retain top talent while ensuring compliance with legal standards. Reporting to the Director of Total Rewards, this role will give you high visibility throughout the Company and the opportunity to be part of a growing FinTech organization. Experience managing compensation in US and India makes you an ideal candidate for the role! Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn’t get any better….this role is Hybrid Your Day-to-Day at Sagent: Conduct Compensation Analysis: Evaluate job positions and determine classifications, exempt or non-exempt status, and salary ranges based on market data and internal equity. Job Evaluation and Classification: Prepare and manage job architecture and related documents, and salary ranges, ensuring alignment with organizational goals and compliance with federal and state laws. Policy Development: Plan, develop, and communicate compensation policies and procedures, including salary structures and variable pay. Advisory Role: Provide guidance to management&

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Stripe
📍 New York• Full-time
6mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. What you'll do We're hiring a Security Engineer to build and scale the Bridge security foundation. This is a rare opportunity to design a security program from the ground up, while also leveraging the infrastructure, best practices, and tooling of one of the most mature security organizations in the industry. Responsibilities Design and implement the Bridge security roadmap from first principles to production. Identify

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Account Executive at Trustpilot, you will be a lead architect in our mission to create a universal currency of trust. In an era where authenticity is everything, you’ll empower businesses to grow by leveraging the voices of millions of consumers. You aren't just selling a platform; you’re helping brands build lasting credibility in a high-energy, consultative environment where your impact is visible with a great earning potential. You’ll be an integral part of the growth engine of Trustpilot and responsible for developing new business on our Belgium market and converting generated leads into new customers. You’ll know how to uncover your client’s needs and use a consultative sales approach to offer the best and most valuable solution. What you’ll be doing: Proactively build relationships and seek new business opportunities Generate new business opportunities with prospective clients by targeting various verticals Take ownership of the full 360 sales cycle (generating leads, demonstrating the product, pricing, negotiation and closing) Illustrate the value of Trustpilot products and software solutions to demonstrate growth opportunities and return of investment Compile and analyse data to present trends to prospects and clients Work closely with your colleagues in Customer Success, Partnerships, Sales development and management to ensure that you offer the best solution to our customers Build a healthy pipeline to ensure that you’re always exceeding your targets Who you are: Fluent in Flemish along with English working proficiency, additional French language skills are preferred Proven experience in a similar commercial role

recruitment
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Stripe
📍 Seattle• Full-time
7mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper than SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that improves global money movement. What you'll do As part of our growing Product Support team, you will be a critical driver in delivering outstanding user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, diagnostic mindset, and project management skills to improve our support systems, processes, and product quality. You will own complex technical user issues and coordinate with cross-functional teams, including Engineerin

sqlaiswift
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Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team To advance Stripe's important mission, we are building a world-class Internal Audit (IA) team. Our purpose is to strengthen the organization's ability to create, protect, and sustain value by providing the board and management with independent, risk-based, and objective assurance, advice, insight, and foresight. We're consumed with the goal of moving as fast as the business, being powered by technology, and increasing the maturity of Stripe's controls where it matters the most. Our IA team is responsible for providing objective assurance on the design and operational effectiveness of Stripe's internal controls and business processes, its compliance with laws and regulations, its risk management framework, and other governance processes. We're looking for a leader with deep finance, operations, and regulatory compliance audit experience who will help us build and scale a global audit program. What you'll do The MALPB IA Lead will be at the forefront of shaping our audit landscape in one of the most dynamic sectors of banking. In this pivotal role, you'll drive the execution of a comprehensive, risk-based internal audit strategy that not only anticipates emerging risks but also aligns seamlessly with our management's vision and regulatory landscape. As the MALPB IA Lead, you'll harness your expertise in governance, risk management, and internal controls to produce invaluable assessments that empower our Board, Audit Committee, and senior leade

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