Consumer Service Operations Representative Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumers and SaaS applications. This team in the I BERIA is growing exponentially with net new growth headcount being released to support the demand in the market. The Auth0 Account Executive Opportunity As an Auth0 Account Executive, you'll play a pivotal role in expanding our footprint and driving significant revenue growth. You'll be instrumental in demonstrating the profound value of our platform to Application Development teams, including Engineering, Product, Security, and Architecture leaders. This isn't just about closing deals; it's about building lasting partnerships, identifying new opportunities, and nurturing existing customer relationships to ensure their continued success and expansion with Auth0. What You'll Do: Drive New Business Growth: Proactively generate and nurture top-of-funnel activity to create a robust pipeline of new customer opportunities. Master the Sales Cycle: Execute every sales engagement with precision, leveraging a methodical and controlled sales approach to navigate complex deals. Strategic Territory Management: Develop and execute comprehensive territory plans, demonstrating strong operational excellence and delivering accurate forecasts. Engage Technical Audiences: Employ a sophisticated "bottom-up, top-down" strategy to eff

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location: Remote - US / Canada About the role: Sardine is hiring a Strategic Account Executive, Federal, to accelerate our entry into the U.S. federal government market. Reporting directly to the Head of Public Sector, you will build a pipeline, navigate procurement, and drive Sardine’s federal revenue growth. This is a high-impact role for an early to mid-career sales professional who wants to grow with a fast-moving, AI-native company at the leading edge of financial crime prevention. What you'll be doing: Execute Sardine’s federal go-to-market strategy in partnership with

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON The FP&A team at Qualia is the analytical engine of the Finance organization. We own the company's planning and forecasting processes, serve as trusted business partners to functional leaders, and produce the financial insights that inform our most important strategic decisions, all in an environment where AI is actively reshaping how we work. As a Senior Manager of FP&A, you will be a central force in shaping how Qualia plans, forecasts, and makes decisions as we scale. You will own high-impact analytical workstreams end-to-end, serve as the go-to financial partner for senior functional leaders, and help set the direction for how the FP&A function evolves, from the models we build to the processes we run to the way we leverage AI to work smarter. This is a high-visibility individual contributor role with direct exposure to executive and C-level audiences. RESPONSIBILITIES Own Qualia's planning and forecasting infrastructure : Lead the design, build, and continuous improvement of our operating model, annual plan, and long-range financial plan, ensuring they accurately reflect the current and future state of the business Drive financial rigor at the executive level: Lead preparation of monthly and quarterly management reporting, Board materials, and investor-facing financial packages; distill complex financial results into clear narratives that drive action at the lea

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Flight Test Engineer to plan, execute, and analyze flight tests for our next-generation delivery aircraft. In this role, you will turn engineering questions into safe, well-instrumented test plans, run them in the field, and turn the resulting data into clear answers for the design and systems teams. You will be the primary bridge between engineering and flight operations, owning test objectives, instrumentation, test safety, and data quality across rapid test campaigns. The ideal candidate combines strong flight-test fundamentals with practical software skills and a safety-first, collaborative mindset. You’re excited about this opportunity because you will… Plan, scope, and execute flight tests to evaluate vehicle performance, control behavior, and system reliability, ensuring results align with engineering and operational goals. Act as the primary interface between engineering and flight test operations, translating technical requirements into test objectives and ensuring effective feedback loops from the field. Analyze flight test data to assess vehicle dynamics, control performance, and subsystem interactions, providing actionable insights and recommendations to design and systems teams. Develop and maintain Python- and SQL-based analysis tools for flight data visualization, trend detection, and

Data Engineer, Data Platform About the Role We are building out our Data Platform team at Sigma, with a relentless focus on developing data models that fuel trusted insights across the company. As a Data Platform Engineer, you will be responsible for the underlying data architecture across Snowflake and Databricks, as well as building and optimizing various ETL pipelines to fuel both internal and external (demo) use cases. Reporting to the Head of Data, this is a high visibility role with the opportunity to work on greenfield projects. If you’re a data engineer with a builder mindset, who wants to leverage a best-in-class stack, and genuinely is invested in Sigma’s mission, let’s chat! What You Will Be Doing Architect and manage our production data pipelines in Snowflake and how they are consumed in Sigma ( Tech we use : Fivetran, dbt, Snowflake, Sigma, Hightouch, Metaplane) Build foundational processes for scaling our demo asset data across various Cloud Data Warehouses Partner with our infrastructure engineering team to ensure high availability of all key data assets Build and scale our data governance policies Work cross functionally to accomplish all of the above! You’ll work across Product, Engineering, GTM—with users of all skills and levels Qualifications We Need Strong knowledge and experience of working with APIs and building data pipelines from various systems into Cloud Data Platforms (e.g., Snowflake, Databricks) Strong communication and collaboration skills. You will primarily partner with the Analytics and Infrastructure Engineering teams internally at Sigma; your ability to work and collaborate closely with them will be integral to your success. Experience deploying data governance frameworks with a scalable and repeatable process Ability to thrive in ambiguous environments and get stuff done. We move fast and iterate quickly, and we want you to feel empowered to do exactly that 3+ years of relevant experience working in a data eng

Data Engineer, Data Platform About the Role We are building out our Data Platform team at Sigma, with a relentless focus on developing data models that fuel trusted insights across the company. As a Data Platform Engineer, you will be responsible for the underlying data architecture across Snowflake and Databricks, as well as building and optimizing various ETL pipelines to fuel both internal and external (demo) use cases. Reporting to the VP of Data & Revenue Engineering, this is a high visibility role with the opportunity to work on greenfield projects. If you’re a data engineer with a builder mindset who wants to leverage a best-in-class stack, and genuinely is invested in Sigma’s mission, let’s chat! What You Will Be Doing Architect and manage our production data pipelines in Snowflake and how they are consumed in Sigma ( Tech we use : Fivetran, dagster, dlt, terraform, dbt, Snowflake, Sigma, Hightouch, Metaplane) Build foundational processes for scaling our demo asset data across various Cloud Data Warehouses Scale our terraform deployment across all of our Snowflake assets Continue to advance our data governance policies Work cross functionally to accomplish all of the above! You’ll work across Product, Engineering, GTM—with users of all skills and levels Qualifications We Need Strong knowledge and experience of working with APIs and building data pipelines from various systems into Cloud Data Platforms (e.g., Snowflake, Databricks) Strong communication and collaboration skills. You will primarily partner with the Analytics and Infrastructure Engineering teams internally at Sigma; your ability to work and collaborate closely with them will be integral to your success. Experience deploying data governance frameworks with a scalable and repeatable process Ability to thrive in ambiguous environments and get stuff done. We move fast and iterate quickly, and we want you to feel empowered to do exactly that 3+ years of relevant experience wor

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless. Location Remote - United States, West Coast preferred About the role We're looking for a Support Engineering Lead to own and scale the technical support experience at Sardine. This role sits at the intersection of deep technical ownership, people leadership, and operational excellence. You'll lead a team of Support Engineers who resolve complex issues across Sardine's API-driven fraud and payments platform, while building the processes, tooling, and culture that enable the team to operate at a high level across global time zones. You'll be a player-coach with a strong techni

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. On the ML Fraud team, you’ll build and improve machine learning systems that make real-time transaction decisions, protecting consumers and merchants while balancing fraud loss, customer experience, and conversion. You’ll work closely with experienced ML engineers, platform partners, and cross-functional stakeholders to take models from idea to prototype to production, and to keep them healthy with strong measurement and monitoring as fraud patterns evolve. What you’ll do - You will lead development of new fraud prediction models using a mix of approaches for tabular, graph, and behavioral data - You will build and scale feature pipelines and training datasets from proprietary and third-party signals, partnering with data and platform teams when needed. - You will prototype new modeling ideas and features, run offline experiments, and drive the best-performing approaches into production with appropriate risk controls. - You productionize models: integrate into batch and/or real-time decision systems, and improve reliability, latency, and operational robustness. - You will instrument and monitor model and data health, and help define retraining/backtesting workflows as fraud patterns evolve. - Identify and implement foundational improvements to how the team builds models. - You will collaborate across Engineering, Fraud Analytics, Product, and ML Platform to define requirements, evaluate tradeoffs, and communicate results clearly to both technical and non-technical audiences. What we look for - You have 6+ years experience researching, training, tuning and launching ML models at scale. Relevant PhD can count for up to 2 years of experience. - Track record of delivering high impact machine learning models in a low latency live setting - Strong Python skil

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior Reliability & Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You will be hands-on in developing test methods and equipment to uncover failures before they happen in the field. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You’re excited about this opportunity because you will… Architect and implement rigorous validation strategies, utilizing Python scripts for automation while leveraging CAD and shop tools to engineer bespoke test fixtures and hardware rigs. Oversee experimental execution across internal facilities and external laboratories, maintaining technical mastery over vibration tables, environmental chambers, DAQ systems, and ingress protection testing. Translate high-level vehicle reliability requirements into granula

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Ledger Engineering team enables rapid financial product innovation by providing an audit-grade ledger platform that ties ambitious company growth to a highly regulated industry's real-world accounting controls. We are passionate about building robust, fault-tolerant, highly scalable systems that enable us to be on-time and precisely accurate in every financial interaction we have both with our consumers and institutional finance partners. Ledger Engineering works with our finance partners to support everything from closing our monthly books to annual audits. We bridge the technical gap between data, strategy, and the thorough level of accounting detail required to operate a publicly-traded company. Outside of accounting, we partner with the Capital Markets team to help open our business to investors who require a similar forensic level of reporting. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Ledger Engineering team enables rapid financial product innovation by providing an audit-grade ledger platform that ties ambitious company growth to a highly regulated industry's real-world accounting controls. We are passionate about building robust, fault-tolerant, highly scalable systems that enable us to be on-time and precisely accurate in every financial interaction we have both with our consumers and institutional finance partners. Ledger Engineering works with our finance partners to support everything from closing our monthly books to annual audits. We bridge the technical gap between data, strategy, and the thorough level of accounting detail required to operate a publicly-traded company. Outside of accounting, we partner with the Capital Markets team to help open our business to investors who require a similar forensic level of reporting. What You'll Do · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team’s operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, policies, testing and alerting in place to support “keep the lights on” & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your

About BlueConic: BlueConic is the operating system that puts data into action for marketing and growth doers. Our vision is one where marketers achieve their long-held, rarely realized ambitions of blending creativity with data, and performance with agility. With BlueConic, this ambition becomes a reality, transforming the relationship between brands and consumers. More than 500 businesses worldwide rely on BlueConic to unlock their full customer data potential, including Forbes, Heineken, Mattel, Michelin, Telia Company, and VF Corp. As the creators of the industry's first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for privacy, and designed to create meaningful value across the customer lifecycle. At BlueConic, we’re reinventing how businesses grow by transforming customer data into real-time intelligence and action. As a group, we are driven by “building the dream” - the collective passion, ethic, vision, and set of values channeled by a group to achieve a common goal of being extraordinary. Our goal is for BlueConic to be a fun, productive, welcoming, and safe space where BlueCrew members of all races and ethnicities, gender identities, gender expressions, sexual orientations, physical abilities, neurodivergences, physical appearances, socioeconomic backgrounds, life experiences, nationalities, ages, religions, and beliefs are empowered to be able to make an outsized impact every day – for customers, for partners, for employees. Join us in shaping the future of customer engagement—where advanced machine learning, causal decisioning, and real-time experimentation come together to power next-best actions at scale. Data Scientist We’re looking for an experienced Data Scientist to join our Product & Technology team. In this role, you’ll work at the intersection of core product development and customer-facing data science, helping build and apply advanced decisioning ca

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are seeking a highly motivated and analytical individual to join our Growth Analytics International team. This team plays a crucial role in conducting research, monitoring performance, and running experiments to develop exceptional products for both consumers and merchants while driving long-term growth for the business. As Affirm continues expanding into new international markets, this role will be instrumental in establishing the operational analytics framework for new launches, beginning with Australia and expanding into future international markets. The ideal candidate will possess strong analytical and problem-solving abilities, a collaborative mindset, an eagerness to learn, and the patience to tackle complex challenges. Our team takes an end-to-end business analytics perspective, partnering across the organization to develop recommendations and solutions that enable the business to successfully execute its growth and profitability strategies. This role requires someone who can combine analytical rigor with business acumen to influence decisions and drive measurable outcomes. What you’ll do Establish and evolve the operational analytics framework for new international markets, ensuring scalable measurement, reporting, and decision-making capabilities as we expand globally. Operate with a business owner mindset by proactively identifying opportunities through analysis and product sense to enhance user experience, growth, and profitability. Own business problems from end to end by translating analytical insights into recommendations and optimization strategies that support business growth, profitability, and operational excellence. Take ownership of the end-to-end analytics process: define success metrics, generate insights and hypotheses, track performance, and create intuitive dash

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Sales Team Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumers and SaaS applications. This team in the UKI is growing exponentially with net new growth headcount being released to support the demand in the market. The Auth0 Enterprise Account Executive Opportunity As an Auth0 Enterprise Account Executive , you'll play a pivotal role in expanding our footprint and driving significant revenue growth. You'll be instrumental in demonstrating the profound value of our platform to Application Development teams , including Engineering, Product, Security, and Architecture leaders . This isn't just about closing deals; it's about building lasting partnerships, identifying new opportunities, and nurturing existing customer relationships to ensure their continued success and expansion with Auth0. What You'll Do: Drive New Business Growth: Proactively generate and nurture top-of-funnel activity to create a robust pipeline of new customer opportunities. Master the Sales Cycle: Execute every sales engagement with precision, leveraging a methodical and controlled sales approach to navigate complex deals. Strategic Territory Management: Develop and execute comprehensive territory plans, demonstrating strong operational excellence and delivering accurate forecasts. Engage Technical Audiences: Employ a sophistica

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. The New York Times International desk is looking for a Video Journalist to produce and edit stories with multimedia correspondents. You will join a team tasked with creating new approaches to our international reporting in video, working with a growing group of foreign correspondents who work in video as well as text. The goal is to help our audience understand the world through powerful video stories, reaching our core audience as well as new viewers who increasingly consume journalism in video. We will experiment with a mix of direct, immersive vertical video forms that can bring our audience with us on the ground. You will join a multi-disciplinary team of video journalists that will shape this work. This role is based in our New York office, working remotely with correspondents in the field to produce, edit and publish stories. You should have a refined understanding of video production and storytelling, including video editing, shooting and writing for narration, with a clear sense for how to creatively use graphics and animation to illustrate complex ideas. Your news judgement about what makes a good story in video will be crucial, as will creative ideas for how to reenvision the basic elements of foreign correspondence, across news, features and analysis. You must be an effective collaborator and a strong communicator who can work closely with regional editors and video colleagues to shape our approach to this coverage. This pos