Content Specialist Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards, and contributing to team projects. At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution. You will report to a Support Manager. This role is eligible for remote work within Costa Rica. You must reside in Costa Rica. You Will: Troubleshoot customer issues using internal & external documentation, various tools, and other resources such as escalation resources to resolve customer issues and deliver great customer experiences Become Smartsheet Product Certified and work with customers through a variety of channels including email, phone, and chat Partner with leaders to meet or exceed performance goals in areas like customer satisfact

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Social Media Specialist o

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The mission of the Global Go to Market (GTM) Enablement team is to ensure Box's customer-facing roles have the knowledge and training they need to be successful in role. This means ensuring our teams across the GTM organization have a best in class onboarding experience, ongoing product knowledge and skill building programs, and the tools, processes, and resources required to execute in their roles. This role will specifically center on the Box Consulting (BC) segment of the business, with an added focus on product enablement for our technical functions (Box Consulting, Customer Success Managers, Product Support, and Solutions Engineering). This person will help drive the overall BC and product enablement strategies and help th

Overview: The Marketing Team functions as an in-house agency serving internal teams and clients across all Guidepoint’s business units. The team strives to generate a positive customer experience across every touchpoint, efficiently and at scale— weaving in Guidepoint’s story along the way. As the Marketing Specialist, EMEA, you will join Guidepoint on a fixed-term contract to provide maternity leave cover. You will collaborate with the global Marketing team to develop and deliver marketing and communications strategies, media and public relations initiatives, and branding and sales-support activities for our offices in London, Athens, and Dubai. What You'll Do: Partner closely with regional leaders and stakeholders to strengthen brand awareness, support sales growth, and promote client engagement across EMEA Develop and implement an effective mix of growth marketing, lead-generation, content marketing, and social media initiatives aligned with regional priorities Collaborate with global Marketing and Design teams to plan and execute multi-channel campaigns that support clients throughout their journey, from initial brand awareness to ongoing platform utilization Support regional Sales and Client Service teams by developing local and regional event strategies, press releases, targeted email campaigns, videos, and presentations Establish and track KPIs across marketing initiatives, using results to optimize future programs, demonstrate ROI, and share outcomes with company leadership What You Have: Bachelor’s degree required; a degree in Marketing, Communications, English, or Business is preferred 3 to 5 years of experience in global B2B marketing, public relations, and/or communications, including digital marketing experience Experience developing and executing multi-channel content marketing campaigns, with a strong understanding of engagement, retention, analytics, and both organic and paid channels Familiarity with Salesforce, Salesforce Marketing Cloud, and

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU It's an amazing time to be working at Box and transforming the content management landscape cannot be done without providing best-in-class support for our developers, administrators, and end users. In this role, we support our users through a variety of channels on all aspects of Box products. We are intelligent, resourceful, clever, and committed. We provide innovative and creative solutions and break through walls to solve our customers' problems. We do not follow scripts. WHAT YOU'LL DO Become a technical expert on a product domain of the Box product suite and rapidly grow technical and product knowledge overtime. Engage on customer-facing activities, such as product troubleshooting and providing support to enhance the

NYC - Hybrid Only Job Summary Responsible for planning and executing an omni-channel contact strategy to enhance customer retention that drives revenue and delivers on key brand objectives across new product launches, site promotions, DTC exclusive programs such as Loyalty and Subscription, and any other customer retention related initiatives. This role will report to the Luxe E-commerce Manager and liaison with the CRM/Life Cycle strategy, brand marketing, and creative teams to execute D2C plans. Principal Accountabilities Responsible for implementing SMS and Email marketing communication strategy, assisting in content calendar planning and managing end-to-end execution of all broadcast and triggered emails and SMS messaging within our Attentive and Ometria Databases. Continuously plan & conduct A/B tests to understand trends and preferences within the email/SMS database, evaluating elements such as subject lines, hero images, design, content, timing, and messaging for different audience segments. Create and analyze email/SMS segments to optimize targeting and engagement strategies and identify and develop new target segments initiatives using data analytics and market research. Partner closely with the CRM Manager to define opportunities and new retention tactics and promotions within loyalty & subscription programs. Help brainstorm and propose retention strategies to enhance customer loyalty engagement and subscription retention. Generate and analyze reporting to inform strategic decision-making and drive growth in the Email & SMS channel, monitor brand engagement metrics, and share key insights to optimize customer communication. Reports encompass Email & SMS Performance, A/B Test Performance, Loyalty and Subscription Metrics, and Post-mortem campaign analysis. Coordinate and manage photoshoot briefings alongside MKTG & Creative teams (including sample & collateral delivery) to ensure promotional calendar content needs a

We are looking for Performance Marketing Specialists to join our team of high-performing paid marketing experts and strengthen our digital advertising efforts. If you thrive on running and scaling Facebook and Instagram campaigns, enjoy working with content, copy, and design teams, and know how to turn data into growth, we’d love to connect. This role is open to candidates with 4 to 8 years of experience. The scope will flex as Specialist or Manager depending on your expertise and leadership readiness. What you’ll do ✨ • Collaborate with marketing teammates across paid ads, content, copy, and design to launch and optimize campaigns on Facebook and Instagram • Guide campaign strategy, manage budgets effectively, and maximize ROI • Track and analyze performance metrics like CTR, CPC, CPM, ROAS, and CPA, and act on insights • Run structured A/B tests on creatives, copy, audiences, and landing pages • Stay current with platform updates, new ad formats, and targeting features • For more experienced candidates, help shape scaling strategy and support peer development What we’re looking for 📊 • 4 to 8 years of hands-on experience managing campaigns in Meta Ads Manager (Facebook, Instagram) • Proven ability to manage budgets and deliver ROI at scale • Metrics-driven, analytical and team-player, able to communicate insights clearly • Experience with Google Ads, YouTube Ads, or LinkedIn Ads is a plus • Familiarity with landing page tools, analytics platforms, or marketing automation a bonus About WIN 🌍 WIN Home Inspection is the #1 ranked residential inspection services company in the United States. We are the fastest-growing brand in our industry, powered by proprietary technology and highly scalable solutions designed to manage and support explosive growth. Recognized as the most innovative residential services company in the US, WIN is redefining how residential services are delivered at scale. Why join us 🚀 • Work with a full-stack marketing team that includes s

Work Flexibility: Hybrid Summary: The Lead Specialist, Marketing Communications drives operational excellence in marketing communications across Neurovascular (NV) APAC while leading strategic regional campaigns, digital communications, and knowledge-sharing initiatives. The role is responsible for improving communication effectiveness, enabling best-practice sharing across markets, and supporting therapy awareness, customer engagement, and business growth objectives. What You Will Do: Develop and execute marketing communication plans and campaigns for NV APAC Streamline and support marketing collateral development, approval, localization, and distribution processes for each market in APAC Build and maintain the APAC Marketing Knowledge Hub and repository that includes marketing best practices, growth-driving resources, campaign toolkits, competitor insights, industry news and content archives Establish communication templates, standards, and governance to ensure consistency and execution quality across the region Facilitate knowledge sharing across APAC markets and promote adoption of successful initiatives Drive impactful regional marketing campaigns that support therapy awareness and business growth and drive campaign adoption across APAC markets Develop integrated campaign plans, messaging frameworks, and communication toolkits Partner with regional and country stakeholders to ensure effective execution and adoption and support local marketing campaigns in key APAC markets Develop and implement an APAC LinkedIn marketing communication strategy so as to support business growth and increased engagement Support communication planning and execution (promotional content, event communication plans, post-event reporting) for conferences, congresses, workshops and customer events <l

About Us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel, education, healthcare, and beyond. Tamara is backed by Sanabil Investments, a wholly owned company of the Public Investment Fund (PIF), and SNB Capital, among others. Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. About the role Tamara is seeking a CRM Specialist to own the end-to-end design, execution, and optimization of highly complex lifecycle campaigns. You’ll bring deep technical expertise, ensuring our CRM flows are automated, scalable, and personalized, while serving as the go-to CRM expert for the business. This role reports to the CRM Manager. What you’ll do: Lifecycle Campaign Architecture – Lead the design and implementation of multi-channel customer journeys (email, push, in-app, SMS) with advanced segmentation, personalization, and automation. Complex CRM Logic Implementation – Expertly configure and maintain advanced CRM logic using dynamic content, Liquid logic, webhooks, and connected content to deliver hyper-personalized experiences. Own Strategic Projects – Define and drive the CRM strategy for key initiatives such as customer lifecycle management and product adoption, ensuring measurable impact on engagement and retention. Technical Execution – Manage complex CRM workflows, integrations, and troubleshooting. Data-Driven Optimization – Analyze campaign performance and user behavior to continually refine targeting, content, and triggers. Stakeholder Collaboration – Partner with product, data, engineering, and mar

MongoDB, as a database software and consistently voted the #1 most wanted database preferred by developers, is continuing to attract the most demanding, innovative companies and development teams in enterprise software. To meet this demand, we are looking for passionate technologists to join our growing Industry Solutions Team (IST), a remote/flexible, globally-dispersed team. Our objective is to align MongoDB as an industry solution and ensure we understand enterprise clients and their needs to modernize software legacies, transition to modernized solutions, and guide them through continuous data-driven modernization. The responsibilities of this role include communicating the direction of MongoDB’s platform to customers and industry partner communities via content creation , industry-focused technical demos , leading projects that help drive forward accounts (such as sales enablement, account workshops, internal newsletters, etc.), and more . This is a great opportunity for individuals with a technical background interested in the business solution space, to dive deep into a cross-functional team and be part of one of the fastest growing companies. We’re looking for someone who is willing to learn fast and is able to understand the technology we work with, communicate it in a language our customers use, and work with our Industry Consultants and Principals on their projects, taking into consideration the different focal verticals. This role leads towards a consultant role and beyond, with a career trajectory we build out with you, based on your interests and strengths. Our team is an exciting, diverse group, made up of ambitious, innovative thinkers that range from software thought leaders and entrepreneurs to young professionals. This role is based out of Barcelona to help our team cover EMEA regions, and requires up to 25% of travel. Learn more about #LifeAtMongoDB here ! We are looking to speak to candidates who are based in Barcelona for our

Location: Remote Time Zome: Must be in Pacific time zone and willing to work 9AM to 6PM PST Syllo is a software company in the legal space that offers an AI-powered litigation workspace that enables lawyers to safely harness the power of language models. After spending years developing our cloud-based application, Syllo’s applications are now being used by a wide range of legal professionals – from the largest law firms in the world to the most prestigious law schools. We are a lean, fast-moving, and multi-disciplinary startup led by exceptional lawyers and engineers. We hold each other accountable to achieve ambitious goals in a timely way while treating one another with respect and understanding. If you’re excited about AI and passionate about being part of a remote team that seeks to transform the legal practice, then read on! We are seeking a Support Specialist to join a team of passionate, fast-moving professionals at the forefront of AI-powered legal technology. In this role, you will be the first point of contact for clients using the Syllo platform, resolving issues quickly, building in-depth product knowledge, and contributing to the resources that help legal teams get the most out of what we are building. Key Responsibilities: Serve as the first point of contact for inbound client support requests, responding promptly and professionally across all support channels Troubleshoot product questions and technical issues, escalating to engineering or product teams through the appropriate process when needed Develop deep expertise in the Syllo platform and serve as a product knowledge resource for clients and the CS team Conduct live troubleshooting sessions and product walkthroughs with clients to resolve issues and build platform confidence Write and maintain help content including articles, guides, and FAQs that address common client questions and product workflows Partner with the other Customer Success teams to flag recurring issues and surface client feedba

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Law Enforcement and Digital Safety Specialist, you’ll develop and advance strategic law enforcement and safety relationships with special focus on law enforcement, while also supporting internal platform safety efforts that elevate the Roblox safety ecosystem. The ideal candidate will be a versatile, self-driven, team-player who enjoys context-switching across high-profile initiatives, and is uniquely motivated by Roblox’s mission of connecting a billion people with optimism and civility. From serving as an external representative of Roblox with global law enforcement agencies, to collaborating cross-functionally with our Legal &amp; Advocacy, Civility, Safety, Product, and Communications teams (among others), you will have a diverse set of responsibilities in furtherance of assisting glo

The Social Media Manager will be the driving force behind Crypto.com’s digital presence and community engagement. You will conceptualize, implement, and manage high-impact social strategies for our brands. You are someone who blends creativity with data-driven insights to identify and execute winning content strategies. Responsibilities Strategy & execution: Help inform and execute social growth strategy, ensuring all content is locally resonant and operationally sound. Operational excellence: Develop clear strategic guidelines for each social media channel to ensure consistency in content themes and clear audience targeting. Trend harvesting: Create up-to-trend initiatives and viral posts to ensure our products and community stories are marketed to the fullest extent. Cross-Functional collaboration: Work alongside XFN partners to ensure a unified brand voice and consistent quality. Data-Driven Optimization: Define social goals, OKRs, and success metrics; conduct data-driven post-mortems to continuously improve impact and ROI. Requirements At least 5 years of experience as a Social Media Manager, Specialist or similar role. AI-native with a deep understanding of the current AI tooling landscape. Strong project management skills with the ability to supervise multiple projects. Hands-on experience using social media management/posting tools. Has knowledge and experience of executing the following: content management, campaign management, video production, photoshoots, and social media management. Able to create, edit ; repurpose content. Knowledge of design tools is a plus. Has an interest for the financial services industry, including staying up to date on news, trends and all key happenings in the industry. Be a

Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models to be exact) learn in similar ways to humans - by way of feedback. By labelling, ranking, auditing, and correcting text output, you will improve Large Language Model’s performance for iterations to come, thus having a lasting impact on Cohere’s tech. Cohere seeks dynamic and dedicated Data Annotators with exceptional Modern Standard German Writing, Translation, and Data Manipulation skill. Please Note: This is a part-time independent contractor position available within Canada . We seek candidates who are able to commit to 16 hours per week minimum at a 30 CAD/hour contract rate. This role is BYOD 💻 - Bring Your Own Device (laptop). Remote work within Canada. 12 months contract. Performance incentives included! As a Data Annotation Specialist, you will: Label and Rank: Accurately label and rank machine learning data with advanced proficiency in German, ensuring data integrity and quality. Audit and Correct: Sc

Job Description for Performance Marketing Specialist (100% Remote – Chicago Area Preferred): We’re hiring a Performance Marketing Specialist to create and optimize campaigns that deliver measurable results. 📈 This role is focused on high-conversion email campaigns, landing pages, and digital content to drive franchisee and client acquisition. Perfect for someone who takes pride in seeing their work directly move the needle. You’ll work alongside a collaborative full-stack team of SEO, paid media, design, and analytics experts — giving you the ability to test faster, experiment more, and grow your skills while owning your channels and delivering results. 🙌 What You’ll Do 📈 Design, build, and optimize email marketing campaigns that engage and convert. Develop landing pages and web content that resonate with prospects and drive leads. Continuously refine campaigns through A/B testing, analytics, and conversion tracking. Partner with internal specialists in SEO, paid media, and design to create integrated campaigns that perform. Apply best practices in copywriting, digital engagement, and conversion optimization to maximize results. Stay on top of digital marketing trends and competitor strategies, bringing new ideas forward. Report on campaign performance with clear recommendations for improvement. What We’re Looking For 🔎 3–6 years of hands-on experience in digital marketing, with a focus on email campaigns, landing pages, and conversion-driven content. Demonstrated ability to own projects from start to finish - strategy, execution, testing, optimization. Strong skills in marketing automation tools (HubSpot, Mailchimp, or similar). Experience with website CMS tools (WordPress, Webflow, or similar). Familiarity with analytics and reporting tools (Google Analytics, HubSpot, etc.). Exceptional writing and editing skills — persuasive, clear, and engaging. Competitive, proactive, and wired to show measurable results. Bonus: experience marketing in a franchise or B2B se