Job Title: PMO NFR Lead About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role Description WPB NFR lead - GCB4 - Strong Portfolio Services background to support Transformation Leadership and Group Transformation Office to shape new ways of working and processes to optimise IWPB portfolios. Responsibilities include: • Manage and drive continuous improvement of Non-Financial Risks impact assessment and management to support change delivery across IWPB Portfolio • Develop IWPB-specific approach and guidance on Data Control Impact Assessment and management, working in collaboration with Group Data Office and IWPB Data Control teams. Drive active risk management practice across IWPB portf
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TEMPO DE EXPERIENCIA MINIMO NA AREA (ANOS) Solida experiencia na area de atuação ESCOLARIDADE Curso de graduação de nível superior em Administração (CBO 2521-05), Engenharia (CBO 214), Contabilidade (CBO 2522-10), Direito (CBO 2410), Economia (CBO 2512-05), Análise de Tecnologia da Informação (CBO 2124), ou Administrador de Tecnologia da Informação (CBO 2123) ou outras áreas correlatas à especialidade desde que validada pela gestão contratual Pós-Graduação com carga horária mínima de 360 horas nas seguintes especialidades: Auditoria, Compliance, Controladoria ou outras áreas correlatas à especialidade desde que validada pela gestão contratual Descrição / Atribuição: Realizar tarefas de alta complexidade, sendo o responsável por orientar, revisar e gerar soluções disruptivas e inovadoras na execução de atividades e tarefas relacionadas a estruturação, gestão e monitoramento de planos de ação, liderar análises críticas de problemas complexos envolvendo auditorias internas e externas e tratamento de demandas da OUVIDORIA/GOVERNANÇA/SUPRIMENTOS/JURÍDICO/PARCERIA e órgãos externos, bem como protagonizar as estratégias de controle de processos com proposição de soluções e implementação de melhorias em padrões e processos. Estruturar as auditorias internas e simulados baseados nas normas, sistemas de gestão e demais requisitos, inclusive nas atividades de programação, considerando todas as fases de planejamento junto às áreas auditadas, logística, otimização de recursos, orientações aos auditores, divulgação dos resultados e acompanhamento de tratamento das não conformidades nos diversos sistemas e fóruns gerenciais. Suportar diretamente nas análises da organização e conteúdo dos relatórios e estudos de auditorias, respostas a OUVIDORIA, JURÍDICO, SUPRIMENTOS, PARCEIROS e órgãos externos, estruturando o acompanhamento da evolução das recomendações e sua eficácia. Assessorar diretamente as gerências desde a preparação e estruturação
REQUISITOS MANDATÓRIOS EXPERIÊNCIA Significativa experiência de atuação nas seguintes especialidades: Gerenciamento de Projetos ou outras áreas correlatas à especialidade desde que validadas pela gestão contratual. ESCOLARIDADE Curso de graduação de nível superior em Administração (CBO 2521-05), Engenharia (CBO 214), Contabilidade (CBO 2522-10), Direito (CBO 2410), Economia (CBO 2512-05), Análise de Tecnologia da Informação (CBO 2124), ou Administrador de Tecnologia da Informação (CBO 2123) ou outras áreas correlatas à especialidade desde que validada pela gestão contratual Experiência de atuação nas seguintes especialidades: Gerenciamento de Projetos ou outras áreas correlatas à especialidade desde que validada pela gestão contratual ATRIBUIÇÕES Realizar tarefas operacionais de média complexidade, sendo o responsável pelo apoio e execução da análise estruturada de dados e informações, nas consolidações de levantamento, além de suportar e eventualmente orientar a realização das atividades básicas para o desenvolvimento de soluções e na implementação de melhorias. Dar suporte em operar ferramentas corporativas de planejamento e controle de gastos (CAPEX e OPEX), bem como analisar os resultados do período, considerando o previsto e realizado nos custos e ganhos financeiros, desde o planejamento, passando pelo desenvolvimento, até a conclusão e encerramento do projeto, com análise crítica. Revisar e monitorar desempenho dos projetos e programas, acompanhando a evolução através de indicadores, dashboards e demais dados de desempenho do trabalho. Responsável por dar suporte as análises críticas e ao desenvolvimento de soluções para maximização da aderência e efetividade do cumprimento dos planos, incluindo o suporte no desenvolvimento de ferramentas, metodologias e painéis que permitam a análise prospectiva de risco, gargalos e ameaças, permitindo atuação preventiva. Como elementos exemplificativos a serem monitorados cita-se: dis
REQUISITOS MANDATÓRIOS Experiência de atuação nas seguintes especialidades: Gestão Empresarial, Gestão Estratégica, Gestão por Resultados, Gestão Ágil, Gestão de Processos ou outras áreas correlatas à especialidade desde que validada pela gestão contratual do cliente.ro. experiência no segmento de O&G ESCOLARIDADE Grau de Instrução: Nível Superior Formação: Curso de graduação de nível superior em Administração (CBO 2521-05), Engenharia (CBO 214), Contabilidade (CBO 2522-10), Direito (CBO 2410), Economia (CBO 2512-05), Análise de Tecnologia da Informação (CBO 2124), ou Administrador de Tecnologia da Informação (CBO 2123) ou outras áreas correlatas à especialidade desde que validada pela gestão contratual do cliente. ATRIBUIÇÕES Responsável pelo levantamento, coleta e estruturação de dados (texto, tabelas e gráficos), execução de tarefas de rotina [de média complexidade] como a elaboração de documentos e cronogramas de acompanhamento de ações, aplicando soluções definidas pelo gestor líder, líderes especialistas e por profissionais que atuam em demandas de complexidade alta e média da CONTRATADA, bem como gestores e especialistas do cliente. Analisar, estruturar e manter as EAPs dos projetos e operações da Gerência Executiva, garantindo bom gerenciamento da interface com áreas de projetos, operação e disciplinas técnicas. Apoiar atividades de planejamento, controle e gestão da gerência. Desenvolver e atualizar processos, ferramentas de report, elaborar material e realizar apresentações. Realizar a construção do Plano de Negócio e Plano Anual de Negócio, monitorar e controlar a carteira de projetos, operações e gastos administrativos da Gerência Executiva Apoiar a elaboração de planos de ação, registrando as ações definidas, prazos e responsáveis, para avaliação e validação final posterior pelos profissionais que atuam em demandas de alta complexidade, líderes especialistas e/ou gestor líder da CONTRATADA, além de gestores e especialistas d
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Partnerships Lead - Instawork Robotics Labs || Bengaluru, India (Extensive Travel) · Field & Growth Operations About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more here . Instawork is building the data engine for the future of physical AI. To do that at scale, we need reliable, high-volume access to businesses across India whose skilled manual work becomes the training data for the next generation of robotics. We are looking for a Partnerships Lead to secure that access — both by hunting new opportunities directly and by brokering relationships with the people who already control access to hundreds of businesses: association presidents, lenders, government officials, and enterprise leaders. Your job is to convert both cold outreach and high-trust institutional relationships into onboarding pathways at scale. What You'll Do Broker access at scale. Identify, cultivate, and close relationships with high-leverage intermediaries — presidents of business associations, lenders, banks, politicians, civil servan
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. Role Overview An Internal Coordinator (IC) owns the day-to-day running of field data collection for a single region. Each IC leads a team of Field Officers (FOs) who carry recording rigs(hardware) into partner businesses, set them up correctly, and capture high-quality task recordings. The IC is the operational nerve center of the region: planning the day's pipeline, keeping FOs productive in the field, solving problems live, ensuring recording quality and diversity rules are met, tracking inventory (rigs and SD cards) in and out, and reporting hours planned vs. achieved with clear loss reasons at end of day. This role is mainly about live coordination, field problem-solving, quality control, and disciplined reporting. Who Are Field Officers (FOs)? People working on the ground, out in the field They collect rigs from inventory, travel to assigned businesses, and record short videos of real commercial/household tasks They are responsible for correct setup, on-site recording, and returning rigs and SD cards They have clear daily and overall hou
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we're looking for exceptional talent to reimagine the way the world works. Role Overview An Internal Coordinator (IC) owns the day-to-day running of field data collection for a single region. Each IC leads a team of Field Officers (FOs) who carry recording rigs(hardware) into partner businesses, set them up correctly, and capture high-quality task recordings. The IC is the operational nerve center of the region: planning the day's pipeline, keeping FOs productive in the field, solving problems live, ensuring recording quality and diversity rules are met, tracking inventory (rigs and SD cards) in and out, and reporting hours planned vs. achieved with clear loss reasons at end of day. This role is mainly about live coordination, field problem-solving, quality control, and disciplined reporting. Who Are Field Officers (FOs)? People working on the ground, out in the field They collect rigs from inventory, travel to assigned businesses, and record short videos of real commercial/household tasks They are responsible for correct setup, on-site recording, and returning rigs and SD cards They have clear daily and overall hou
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: Accessible support that’s easy to find Faster resolution, preferably first time A team that’s there for them in times of urgent need Support that’s built around them The Difference You Will Make: Provide courteous and efficient service to the worldwide Airbnb community Be a first point of contact to handle and resolve customer complaints Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Utilize available resources to research and troubleshoot problems effectively Investigate from the existing knowledge resources to provide resolution Mediate situations between users with empathy and fairness Monitor and control numerous concurrent tasks in tandem Be ambassadors embodying knowledge, empathy, and accountability Proactively strive to meet targets and goals independently A Typical Day: Job Family : Operations (Resolutions) Inbound and outbound calling process, messages and email support Resolving customer queries in a timely manner 24x7 shifts with rotational week offs, primarily supporting North America time zones Navigate competing priorities in all kinds of environment Job location: Gurgaon Your Expertise: Graduate with
Location Details: Romania - Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. What you'll get to do... You will work closely with our Inbound Support teams to resolve any technical issues in a timely and professional manner. You will be friendly and communicative, able to resolve issues quickly and in line with our service level agreements. We will provide you with all the tools you need to do your job to the best of your ability, including full training on products and services Answering customers’ technical support issues through our CRM Working closely with your colleagues to identify and raise issues to improve customer satisfaction and experience Your experience should include... 1 + years experience in a Technical Support, Customer Support, Help Desk, or Web Development role. Basic understanding of Linux and/or Windows hosting environments. Knowledge of web hosting technologies, including LAMP and/or WAMP environments. Understanding of Domain Name System (DNS) concepts and troubleshooting. Basic knowledge of HTML and CSS, with familiarity with PHP considered an advantage. Strong written English and communication skills. Ability to explain technical concepts clearly to both technical and non-technical customers. Proven ability to work effectively within a team environment. Positive attitude and ability to remain composed when managing competing priorities and workload pressures. You might also have.. Experience with hosting control panels such as cPanel and Plesk. WordPress CMS experience. Experience working with AI tools and technologies, with hands-on experience using Claude Code considered a str
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Job Description As a Complaints Analyst II within Customer Experience Team, you'll own the full resolution of escalated consumer complaint cases from intake through closure. This team provides elevated support to complaints agents by investigating and resolving complex customer escalations across consumer support pillars, including Payments, Identity, Crypto, and Compliance. You'll investigate root causes using internal tools, partner cross-functionally to unblock cases with external dependencies, and drive timely outcomes within defined service levels. What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of expe
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Office Manager plays a critical role in delivering a seamless and welcoming office experience by coordinating daily office operations, supporting local leaders and employees, and ensuring the office is prepared to enable great work, connection, and gathering. This role partners closely with the country manager and several teams to ensure the office remains an effective, connected, and highly functional workplace. This role serves as a key coordinator across many teams including: Workplace Operations, vendors, Gathering, Security, IT, Office of the CEO, Mission Control and Employee Experience. The Office Manager helps ensure the office is consistently ready to welcome employees, leaders, guests, and visitors while supporting the experiences that bring Airbnb's culture to life. This role combines strong operational execution, hospitality, organization, and administrative coordination to create an environment where employees feel supported and connected. This role reports to the Country Manager and has dotted line accountability to the Regional Workplace Operations and Gathering Teams and will join team meetings. The Difference You Will Make: As an Office Manager, you help bring Airbnb's culture to life through exceptional execution and service. You will coordinate daily office operations, support local leaders, facilitate gatherings and leadership visits, and serve as a trusted resource for employees and visitors. Through strong organization, hospitality, and attention to detail, you help create an office experience that feels welcoming, seamless, and connected. Success in this ro
JOB DESCRIPTION: Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges. The Opportunity As the Finance Manager, SEA, you will be responsible for consolidating and reporting sales, P&L, and balance sheet results (actuals and forecasts) across Southeast Asia. You will partner closely with business leaders, support day-to-day finance operations, provide financial reporting and analysis, and ensure compliance with corporate financial policies and procedures. What You’ll Do Consolidate/Report for Sales and P&L and Balance Sheet (actual and forecast) for ID SEA: (Singapore, Malaysia, Vietnam, Thailand, Philippines, Indonesia, Cambodia, Laos, Vietnam) for Actual, RLBE/Forecast and Confirmation. Working closely with CM/GM as a strong Finance business partners and supports day to day business operations issues. Ensure completion of month end/year end closing with SSO / CFS team. Work along closely with SSO / CFS team on actual reporting, credit control, payment and all operations matters. Consolidate/Report/Monitor Cash Conversion Cycle, and Credit Management for SEA markets Distributors management: renewal/appointment process, inventory management, credit/margin claims processes, etc. Reporting and tracking of end-customer sales: (primary, secondary, inventory) across SEA markets Financial Analysis / Decision Support – Consolidate to understand the key drivers of profitability issues relating to any given Plan or RLBE cycl
About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don't provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo-we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we're excited to lead the small business banking revolution. At Novo, we're here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We've made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America Positive, inclusive, supportive culture cheering you on your journey We work with very new technologies and architecture patterns Offices in NYC and India Key Responsibilities Oversee and manage comprehensive office facility operations across multiple locations, including utilities, supplies, repair and maintenance, and workplace safety. Monitor and track operational budgets, vendor contracts, and payment cycles with a strong focus on cost control. Ensure process discipline across all facility-related activities, including checklists, audits, inventory tracking, and documentation. Develop and maintain organized internal systems for records, invoices, contracts, and compliance documentation. Collaborate with People Operations on workplace e
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