Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels organization, which includes HotelTonight, is a fun, entrepreneurial, start-up team where you can have outsized impact. Simplicity is at the core of our products. We pride ourselves on delivering the smoothest and most intuitive hotel booking experience. For hotels, we make it easy to drive incremental bookings so they can focus on the craft of hosting. We aspire to facilitate hotel discovery and serendipity at scale, benefitting guests and hotel partners. The Difference You will Make: As a Market Coordinator, your role will entail ensuring the health and expansion of our supply in Europe and providing support to your regional team in executing projects and providing partner support. This will involve reactive account management of hotels and assisting the Market Managers in onboarding and optimizing the accounts. Aside from escalations and support to Tier 1 and 2 partners, this candidate will also be expected to deploy scale tactics and reactive management of Tier 3 accounts. This position is ideal for candidates who can juggle multiple projects and priorities while fostering collaboration with other teams. Additionally, we’re looking for someone with a deep understanding of Airbnb's mission and values, who can think outside of the box but always puts the team first. This role is based in Berlin (hybrid, 2 days a week in the office), and is not eligible for relocation support. A Typical Day: Build, manage and expand partner relationships in Tier 3 markets as well as providing white-glove support to our Tier 1 accounts with anything from content u
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Imagine getting off a long international flight, standing in the freezing rain, attempting to contact your Airbnb host, only to realize that they are not responding because the Airbnb that you booked was not real. The Listing Integrity team’s ultimate goal is to prevent experiences like this by proactively detecting and removing fraudulent listings (Homes, Experiences, and Services) so that guests can search and book on Airbnb with confidence. The team uses data driven heuristics, machine learning models, and customer service operations in order to accomplish this goal. The Difference You Will Make: As a Software Engineer on the Listing Integrity team, you will be working with data scientists, designers, product managers, and customer service operations to innovate new ways we can stop bad actors in the ever evolving fraudulent listing creation and financial losses associated with it by collaborating across team boundaries. On this team, you must have the curiosity to dig deep into various end to end systems in order to understand how and where the fraud occurs. Your curiosity will be rewarded with finding projects that have outsized impacts on decreasing fraud losses and protecting Airbnb users from bad experiences while on vacation. A Typical Day: Work with large scale back end systems to detect fraudsters, using rules and connecting to productionalized machine learning models. Work collaboratively with cross-functional partners including machine learning engineers, product managers, operations and data scientists, identify opportunities for business impact, und
Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards. A t Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, develop, and scale a multi-country Technical Support Engineering organization across LATAM Evaluate and launch new support locations within LATAM as customer growth requires Act as the owner for your team’s metrics and performance - partnering closely with upper management and HR on performance management and employee issues Provide strategic guidance and oversight to Managers on regional projects, ensuring their successful and timely completion. Lead regional hiring efforts to attract and retain top technical talent in competitive LATAM markets. Ensure that all quarterly hiring targets for the region and functional area are met Ensure the successful onboarding and development of Technical Support Engineers Drive cross-functional projects or initiatives to improve team productivity, process, or procedure Collaborate with internal teams and customers on high-priority escalations/incidents and act as a resource to resolve escalations from team members as necessary Conduct regular 1:1’s with team members to provide constructive feedback and skills development. Liaise with other groups throughout the organization (Sales, Customer Success, Engineering, Product) to tackle urgent
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. The Trust Frontier AI team is where new AI technology for Trust gets invented and proven. We build specialized models for mission-critical trust and safety problems, develop the AI agents and agentic capabilities that automate trust decisions, and create the benchmarks and evaluation harnesses that keep decision quality high as those agents take on more autonomy. We work on problems before the answer is known — prototyping, experimenting, and iterating with our partner teams until a solution proves itself against real business and top line metrics. You'll work side-by-side with talented product managers, data scientists, software engineers, fraud intelligence, and operations teams. Together, you'll design and build ML solutions that have direct, meaningful impact on user trust, b
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance and Personalization team at Airbnb is responsible for search and recommendation across the entire Airbnb digital platform. Be a leader in the team working on critical, impactful projects with focus on developing end-to-end ranking algorithms and ecosystems for optimizing multiple critical business objectives. The Difference You Will Make: We build cutting-edge AI technologies across the end-to-end search ranking product stack w.r.t. data pipelines, feature and model innovations, serving and experimentation efficiency, leveraging rich signals from various types of data (structured, sequential, image, text, etc) at Airbnb. We collaborate closely with teams across Airbnb to develop the ranking solutions and support a healthy marketplace for hosts and guests to further Airbnb’s mission of creating a world where people can Belong Anywhere. Some past publications from the team can be found here: https://sites.google.com/view/airbnb-relevance-publications/home A Typical Day: Work with large scale structured and unstructured data, build and continuously improve cutting edge Machine Learning models for Airbnb product, business and operational use cases. Work collaboratively with cross-functional partners including software engineers, product managers, operations and data scientists, identify opportunities for business impact, understand, refine, and prioritize requirements for machine learning models, drive engineering decisions, and quantify impact. Hands-on develop, productionize, and operate Machine Learning models and pipelines at scale, including both batch and real-
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an Advanced Analytics Lead to help Airbnb enable travel for our millions of guests and hosts on our platform. This role will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization. The Difference You Will Make: Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions Drive day to day analytics and create scalable data tools Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community In addition, you will leverage Airbnb’s rich and unique data, state-of-art machine learning infrastructure, and other central data science tools to build and grow the measurement capacity within the organization. You will also be deeply involved in the technical details of the various systems we build, and will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to achieve shared, cross-functional goals to help keep Airbnb’s community safe and trusted. You are passionate about solving complex problems within the Community support domain with data & insights; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis You are highly proficient in building and analyzing analytical frameworks, statistical models and experimentation methods to establish and communicate causal relationships You are a story
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You Will Make: As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you’ll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. A Typical Day: Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb. Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availabi
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. What you will do: As a principal machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The Difference You Will Make: As a senior staff machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful impacts in the world of travel. A Typical Day: Work with large scale structured and unstructured data; explore, experiment, build and continuously improve foundation models for Airbnb product, business and operational use cases. Create a multi-year tech roadmap that enables our team to stay on the leading edge of the rapidly evolving AI landscape and
About the team ValMo is Meesho’s logistics and supply chain organization, responsible for building India’s most cost-efficient, reliable, and scalable fulfillment network. From first-mile pickup to last-mile delivery and reverse logistics, ValMo powers millions of shipments every month for small businesses across the country. As we scale, the complexity of our network increases exponentially. ValMo operates at the intersection of technology, operations, and partner ecosystems — where execution precision and systems thinking are critical to prevent cascading (domino) failures across the network. About the Role As a Senior Manager- Facility design and operations- Sort Center, you will lead the development and implementation of advanced automation solutions across our sortation centers. The ideal candidate will possess extensive experience in building large scale automated solutions for sorting operations, engineering design, automation technologies, and project management within logistics or related industries.
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Are you looking for a fast-paced, influential position handling a broad range of employee relations matters including coaching and counseling all levels of employees? We are searching for an experienced and talented Employee Relations Professional to join this highly collaborative Employee Relations Advisor Team. Our Impact: The Employee Relations Advisor Team is responsible for handling a broad range of employment law and employee relations matters, including the resolution of employment allegations and complaints to ensure fairness, consistency, legal compliance, and mitigate corporate risk. Your Impact: Lead end-to-end management of complex employee relations cases, conducting in-depth analyses to ensure fair, consistent, and compliant outcomes aligned with company policies and regulatory requirements Exercise sound judgment and decision-making authority, leveraging policy and past practice, to assess risk, determine appropriate resolutions, and advise on sensitive or high-impact employee matters with limited oversight Serve as a trusted advisor to HR Business Partners, managers, and business leaders, providing guidance on employee relations issues including performance management, workplace conduct, and policy application Develop clear, comprehensive employee relations case documentation and case summaries, ensuring accuracy, defensibility, and adherence to confidentiality and audit standards Analyze case trends and emerging risks to inform proactive strategies, strengthen manager capability, and enhance the effectiveness
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: We need a highly innovative Technical Lead! How confident are you that you can build sophisticated analytic systems? If you believe you could contribute to the development of innovative principles and ideas in a matrixed environment, please keep reading as we are seeking an individual contributor who has experience with Java and Python and can lead and nurture an inspiring environment in our Virginia office. Our Impact: The Investments and Capital Markets (I&CM) division is looking for a capable technology lead for its trading and analytics development team. This could be you! To thrive in this division, you must have a comprehensive understanding of system implementation and design, experience working in capital markets, and be enthusiastic about leading development of new paradigms in software system architecture. Your Impact: As a Trading Analytics Development Tech Lead, you will develop and maintain software using Java and Python tech stack that adheres to software engineering best practices. You will influence technical decisions, mentor developers, resolve engineering blockers, and partner with engineering managers to help teams deliver secure, reliable, and maintainable solutions. You will provide hands-on directions for full-stack applications, APIs, microservices, and integration services while reinforcing engineering discipline across design, development, testing, deployment, observability, and production readiness. Partner closely with Product Owners, engineering managers, architecture, business stakeholders, and cross-functional tec
Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! You will join the team as a Software Developer , responsible for designing, building, and maintaining scalable backend systems and APIs that power web and mobile applications. The role requires proficiency in backend engineering, cloud services (preferably AWS), databases , and developing secure, high-performance systems . You’ll work closely with software developers, product managers, and cross-functional teams to deliver reliable, secure, and performant services that enable seamless user experiences 1. Solution Design & Development Design, develop, and maintain innovative, customer-centric, high-performance, secure, and robust applications. Build and integrate scalable backend services with responsive frontend interfaces. Work with architects and other software engineers to develop scalable solutions 2. System Decomposition & Iterative Delivery Break down large, complex systems into smaller, manageable implementation slices. Use prototypes and iterative delivery to de-risk unknowns and validate assumptions. 3.
Global Payroll Time & Attendance Associate Job Summary The Global Payroll Time & Attendance Associate supports accurate, timely, and compliant timekeeping activities across multiple countries and employee populations. This role collects and validates time data, resolves exceptions, supports time-off and attendance processes, completes payroll-related audits, and ensures approved time information is transferred accurately to payroll. The associate partners with Payroll, People Experience, managers, Digital/HRIS teams, service centers, and external vendors to resolve issues, support system changes, and improve the colleague experience. The role also contributes to documentation, testing, governance, and continuous improvement initiatives. Key Responsibilities Time & Attendance Operations Collect, review, and validate time and attendance data according to established payroll calendars and country requirements. Generate time and attendance reports and prepare approved information for transfer to payroll systems. Review timecards for missing punches, incomplete records, incorrect schedules, pay-code issues, and other discrepancies. Research and resolve timekeeping inquiries and cases submitted by colleagues, managers, and business partners.<sp
Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! About the Role We are looking for an AI Engineer II to design, build, and deploy cutting-edge generative AI applications , including agentic workflows and intelligent chat experiences , that transform how employees interact with their benefits. This role goes beyond individual contribution—you will own complex AI features end-to-end , influence architecture decisions around LLMs and agent systems , and mentor junior engineers . You will play a key role in bringing secure, scalable, and high-performance AI solutions to production using AWS cloud technologies. You will collaborate closely with software engineers, architects, product managers, and cross-functional teams to deliver seamless and impactful user experiences Key Responsibilities 1. Solution Design & Development Lead the design and development of scalable, secure, and high-performance applications . Architect robust backend systems and integrate them with frontend applications and third-party services. Drive technical decisions and participate in design reviews alongside senio
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