Customer Activation Manager Enterprise Jobs

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Customer Engineering team is a cross-functional group of highly technical problem solvers focused on driving customer outcomes across the full commercial lifecycle. Customer Engineers are the technical face of Mixpanel in the field — connecting prospect business problems to Mixpanel's technical capabilities, running sharp evaluations, and ensuring every customer who signs has a clear, fast path to value. The team works in close partnership with Account Executives on new business and expansion, and hands off to Delivery Engineers to own technical activation post-sale. About the Role The Customer Engineer owns the pre-sales technical journey — from discovery and technical fit assessment through competitive positioning, demo, and POC. You establish whether Mixpanel is the right technical fit before committing to a proof of concept, and when you do run one, you design it to be immediately actionable by the Delivery Engineer: focus metric defined, data validated, success criteria agreed upon. You also return post-sale for cross-sell and strategic expansion that requires a new technical evaluation. A great CE shows up researched, thinks in outcomes, leaves every interaction with more clarity than they walked in with, and treats handoff quality as a first-class output. Responsibilities Lead technical discovery, establishing the prospect's business challenges, technical environment, and qualification before committing to a POC. Design and deliver tailored, research-backed demos that connect Mixpanel's capabilities to the prospect's specific business outcomes. Establish technical fit — c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Customer Engineering team is a cross-functional group of highly technical problem solvers focused on driving customer outcomes across the full commercial lifecycle. Customer Engineers are the technical face of Mixpanel in the field — connecting prospect business problems to Mixpanel's technical capabilities, running sharp evaluations, and ensuring every customer who signs has a clear, fast path to value. The team works in close partnership with Account Executives on new business and expansion, and hands off to Delivery Engineers to own technical activation post-sale. About the Role The Customer Engineer owns the pre-sales technical journey — from discovery and technical fit assessment through competitive positioning, demo, and POC. You establish whether Mixpanel is the right technical fit before committing to a proof of concept, and when you do run one, you design it to be immediately actionable by the Delivery Engineer: focus metric defined, data validated, success criteria agreed upon. You also return post-sale for cross-sell and strategic expansion that requires a new technical evaluation. A great CE shows up researched, thinks in outcomes, leaves every interaction with more clarity than they walked in with, and treats handoff quality as a first-class output. Responsibilities Lead technical discovery, establishing the prospect's business challenges, technical environment, and qualification before committing to a POC. Design and deliver tailored, research-backed demos that connect Mixpanel's capabilities to the prospect's specific business outcomes. Establish technical fit — c

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Mixpanel's Customer Engineering team is a cross-functional group of highly technical problem solvers focused on driving customer outcomes across the full commercial lifecycle. Customer Engineers are the technical face of Mixpanel in the field — connecting prospect business problems to Mixpanel's technical capabilities, running sharp evaluations, and ensuring every customer who signs has a clear, fast path to value. The team works in close partnership with Account Executives on new business and expansion, and hands off to Delivery Engineers to own technical activation post-sale. About the Role The Customer Engineer owns the pre-sales technical journey — from discovery and technical fit assessment through competitive positioning, demo, and POC. You establish whether Mixpanel is the right technical fit before committing to a proof of concept, and when you do run one, you design it to be immediately actionable by the Delivery Engineer: focus metric defined, data validated, success criteria agreed upon. You also return post-sale for cross-sell and strategic expansion that requires a new technical evaluation. A great CE shows up researched, thinks in outcomes, leaves every interaction with more clarity than they walked in with, and treats handoff quality as a first-class output. Responsibilities Lead technical discovery, establishing the prospect's business challenges, technical environment, and qualification before committing to a POC. Design and deliver tailored, research-backed demos that connect Mixpanel's capabilities to the prospect's specific business outcomes. Establish technical fit — c

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Summary Okta Secures AI is Okta's product line for agent identity—securing what AI agents can access and do across the enterprise. This role owns GTM readiness across the full customer lifecycle, from first conversation through deployment, adoption, and expansion. Pre-sales, you ensure AEs, SEs, and FDEs can position, demo, differentiate, and win. Post-sales, you ensure Professional Services, partners, TAMs, CSMs, and FDEs can deploy, drive adoption, and expand. This is a strategy role, not a traditional enablement role. You own the customer insight, messaging, positioning, competitive intelligence, and readiness strategy. You build from what you hear in customer conversations and see in live deployments, then partner with the teams that own enablement and delivery to scale it. AI is moving weekly. The work needs to move just as fast. Key Responsibilities Pre-Sales Readiness Messaging and positioning: Build the narrative, value proposition, proof points, and persona-specific stories sellers use in live deals. Competitive readiness: Develop competitive positioning, objection handling, and talk tracks as the market evolves. Demo readiness: Equip SEs and FDEs with the stories, scenarios, and technical depth needed to demonstrate Okta Secures AI credibly. Launch and pricing readiness: Ensure the field understands what's new, what's changed, and how to take it to market. Field signal: Partner directly with sellers and SEs to identify gaps in live deals and

Customer Success Engineer/ Sr Customer Success Engineer Location: Tokyo, Japan Role Overview As a Senior Customer Success Engineer focused on technical support, you will provide enterprise-level post-deployment support to Rubrik customers across Japan. You will troubleshoot complex data protection and cyber-resilience issues, drive rapid resolution of support cases, and ensure our customers can rely on Rubrik Security Cloud to protect and recover their critical data and workloads. This role is part of Rubrik's Global Customer Support and Success Organization and is Japan-remote. About Rubrik Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked. Rubrik.com About the Team Rubrik’s Global Customer Support and Success Organization is a team of professionals committed to providing a world-class post‑purchase experience. The team delivers post‑deployment technical support to customers and partners across a wide range of technologies and cloud deployments and ensures timely activation and adoption of Rubrik’s SaaS products and technologies. The Customer Support Team is composed of seasoned experts in data management and security who possess an in‑depth knowledge of Rubrik’s solutions, data protection, and recovery strategies. They are skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at the forefront. What You Will Do Provide expert‑level technical support to enterprise customers across Japan via phone, web, email, and other support

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall : We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the Role Customer Engineers (CEs) are the technical drivers of customer success at Aircall. They ensure that what we sell becomes what customers use — and what they use becomes what they grow. CEs own the onboarding, activation, and technical adoption journey , ensuring every customer realises measurable value from Aircall’s platform. They combine deep product and integration expertise with strong communication skills, structured project management, and commercial awareness. This is a&

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Customer Success organization covers our most strategic enterprise accounts through dedicated Customer Success resources, but the majority of our customers will never be reached that way. Programmatic Customer Success is how we close that gap: scalable digital journeys, AI-built engagement plays, and partner-delivered activation motions that drive habitual Claude adoption across a much broader customer base. This is a new function, and you'd be its first leader. You'll report to the Head of Strategic Deployments & Success and work closely with Product, Partnerships, Growth Marketing, and Strategy to design and operate the system that moves customers from signed contract to deeply embedded, outcome centric usage. The right person for this role has built something like this before, at real scale, and is genuinely excited to build it again from the ground up with better tools. We anticipate using Claude as a core part of how the team operates, but will supplement with best of breed SaaS products where appropriate. Key responsibilities Define the customer journey and moments that matter along the journey that lead to daily usage of Claude in a way that delivers outcomes for Claude users Define and own the programmatic CS strategy: how we tier accounts, what motion each tier receives, and how customers move between them as their needs evolve Design and ship digital success programs, including lifecycle communications, in-product nudges and self-serve onboarding in a way that drives activation and habitual usage without human-touch coverage Build and run AI-powered engagement plays that ext

P-925 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Staff Engineer on the User Activation team, you will play a critical role in driving the technical vision, architecture, and execution for horizontal product experiences that accelerate customer adoption and growth. Sitting at the entry point for all Databricks customers, you will help guide a team of ~20 software engineers to create seamless onboarding flows, intuitive workspace experiences, and partner integrations that power Databricks expansion. The impact you'll have: Define and drive the strategy for customer onboarding, workspace experience, account management, and other horizontal product experiences. Partner closely with product management, design, and other engineering teams to build intuitive, scalable, and extensible solutions that drive product-led growth. Lead architectural decisions to ensure performance, reliability, and simplicity across core user flows. Hands-on full-stack software development to create dynamic, user-centric experiences. Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations. Collaborate cross-functionally with teams developing vertical product experiences (Lakehouse Platform, SQL Warehouse, AI/BI Dashboards) and infrastructure teams to ensure seamless integration and innovation. What we loo

CSQ128R3 The Senior Staff Enablement Partnership Lead is a strategic, mission-critical leadership role responsible for scaling and accelerating Databricks’ customer enablement business through a global partner ecosystem. This role owns the end-to-end global partnerships activation, from strategy on expanding partnership models and commercial offerings to enabling our partners and setting the operational and quality standards that ensure non-linear learner and training revenue growth. Its mandate is to accelerate the growth of users with Databricks skills and certifications while materially scaling the practice toward its multi-year objectives. Reporting into the Global Customer Enablement Practice, you will serve as the global single-threaded owner for the partnership models, working across Learning Curriculum and Delivery, Legal, Finance, Commercialization, Regional Customer Enablement and GTM Enablement to bring the strategic vision to life. The impact you will have: Strategy and Program Design: Drive the multi-year partnership vision and strategy with an opinionated, benchmarked point of view and stretch targets, and develop programs to bring the strategy to life with appropriate architecture and governance. Global Operating Model and RoE: Establish the global operating model and rules of engagement (RoE) with partner leadership to minimize cross-regional channel conflict (with regional adjustments), and define audit mechanisms and quality metrics for engagement excellence. Offering, Commercialization and GTM: Own the SKU structure, pricing, and commercial terms for partner products, along with the global GTM framework to drive partner-influenced learners and training revenue. Partnership Enablement Standardization: Lead end-to-end enablement programs for global partners—including curriculum, certification, and readiness—ensuring flawless execution, adherence to rules of engagement, and consistent high-quality engagements. Cross-Functional Align

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why We’re Hiring We are looking for a Senior Director, Product Management – ID Activation to lead the strategy and development of identity-driven audience activation capabilities across the advertising ecosystem. You will own the end-to-end product vision for audience onboarding, identity resolution, data syndication, and partner activation workflows. Your work will help make audience delivery more scalable, interoperable, privacy-conscious, and measurable across major media platforms. This is an opportunity to shape products at the intersection of AdTech, identity, data, and media while leading a team and influencing partners across WPP. What You’ll Be Doing Define Product Strategy and Roadmaps Set the product vision, strategy, and multi-year roadmap for ID Activation capabilities. Identify opportunities to expand activation through new identity providers, destinations, channels, and strategic integrations. Build business cases and prioritize investments based on customer demand, revenue potential, technical feasibility, and strategic value. Translate market, partner, and client needs into clea

FEQ327R42 Marketing teams are stuck between fragmented customer data and martech stacks that copy that data into proprietary silos while customers expect real-time, personalized experiences. Customer Lake , the agentic Customer Data Platform (CDP) built natively into Databricks, changes that equation. It unifies first- and third-party data into governed Customer 360 profiles, resolves identities, and uses agents to build audiences, recommend next-best actions, and activate campaigns across channels, all without copying data out of the Lakehouse or adding vendor lock-in. The Solutions Architect (Customer Lake) team is part of a dedicated, global go-to-market organization focused on driving adoption and revenue growth for Customer Lake, Databricks’ agentic Customer Data Platform (CDP) built natively into the Data Intelligence Platform. The Customer Lake SA will engage clients across business units and verticals, build relationships with marketing and data stakeholders, position Customer Lake in depth, and deliver presentations, demos, and POCs that drive informed adoption decisions. They will understand the guardrails and the steps needed to successfully land and expand Customer Lake as clients deliver on their customer engagement and growth objectives. The impact you will have Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, ranging from architectural design to data engineering to identity resolution, audience activation, and agent deployment Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across your territory, driving Customer Lake adoption from initial Customer 360 build-out through full CDP augmentation or replacement. As a trusted advisor, serve as an expert Solutions Architect building technical credibility with CMOs, heads of marketing technology (MarTech), data engineering leaders, and marketing and analytics teams t

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is growing rapidly and looking for exceptional new team members to help take us to the next level. One team, one score. We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you're passionate, practice radical transparency to build trust and respect, and thrive when you're collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N. About the Team Here at Auth0 we’re focused on securing the world’s identities so innovators can innovate. We’re currently hiring a senior Full Stack Software Engineer to join our Acquisitions and Activation Team . This team owns the crucial first impressions of the Auth0 ecosystem. We apply rigorous, data-driven experimentation and A/B testing to optimize the entire early customer journey—from the moment a developer signs up, to the precise second they hit their "ah-ha" moment. We bridge the gap between deep technical infrastructure and user psychology, building primarily on a JavaScript ecosystem (Node.js and React) . If you are a full-stack engineer who loves blending robust software architecture with rapid, metrics-driven experimentation, this is the team for you. What You Will Do Optimize the Acquisition Funnel: Own, build, and continuously scale the entire signup experience to reduce fric

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. The Role As a Senior Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility. Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants. In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools. This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one. Outcomes and Responsibilities Conducting business profile review for incoming onboarding merchant accounts Review all information and submitted documentations ensuring compliance with local regulation and Xendit standards Process cases based on the prioriti

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap. The Role As a Merchant Operations Analyst, you will play a critical role in enabling businesses to grow on Xendit’s platform. You will be responsible for reviewing and processing merchant KYC profiles in line with regulatory requirements and internal policies, assessing LDD, BDD, and business use cases to determine merchant eligibility. Beyond onboarding, you will support payment channel activations by working closely with external partners and internal teams to ensure merchants are successfully set up to accept payments. You will coordinate submissions, track progress, resolve issues, and help unblock delays, while ensuring compliance and a smooth end-to-end experience for merchants. In this role, you will collaborate with cross-functional teams including Compliance, Risk, Product, Sales, and Partnerships to solve onboarding and activation cases efficiently, always keeping customer experience at the forefront. You will also gain a strong understanding of payment flows, partner requirements, and regulatory considerations, and contribute to continuous improvements in processes and tools. This role is ideal for someone who enjoys problem-solving, cross-team collaboration, and making a meaningful impact on how merchants experience Xendit from day one. Outcomes and Responsibilities Conducting business profile review for incoming onboarding merchant accounts Review all information and submitted documentations ensuring compliance with local regulation and Xendit standards Process cases based on the prioriti

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle. You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion). RESPONSIBILITIES Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations th