Customer Architect Jobs

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Solution Architect, APAC Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions! Here’s the bit about us: Fireblocks is an enterprise-grade platform for securely moving, storing, and issuing digital assets, powered by the Fireblocks Network and MPC-based wallet infrastructure. As of January 2026 we serve over 2,400 institutional customers, have secured over $10 trillion in digital asset transfers, and are the world’s highest-valued digital asset infrastructure company, with over $1 billion raised. Our mission is simple: enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale Here’s the bit about the opportunity: As a Solution Architect in our APAC Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentatio

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realising business results across the entire revenue lifecycle. You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalise the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realisation, and revenue impact (retention and expansion). RESPONSIBILITIES Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernise their revenue operatio

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored P

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored P

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Solution Architect, UAE Welcome to Fireblocks, the industry-leading digital asset infrastructure technology company responsible for 15% of all crypto transactions! Here’s the bit about us: Fireblocks is an enterprise-grade platform for securely moving, storing, and issuing digital assets, powered by the Fireblocks Network and MPC-based wallet infrastructure. As of January 2026 we serve over 2,400 institutional customers, have secured over $10 trillion in digital asset transfers, and are the world’s highest-valued digital asset infrastructure company, with over $1 billion raised. Our mission is simple: enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale Here’s the bit about the opportunity: As a Solution Architect in our EMEA Professional Services team, you own the technical delivery of Fireblocks implementations for the ME region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentat

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Here’s the bit about the opportunity: As a Solution Architect in our AMER Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentation Steering complex integrations across core banking, custody, tokenisation, and Travel Rule through to production Codifying reusable reference architectures, integration patterns, and playbooks to scale delivery across AMER Acting as the bridge between Sales, Product, R&D, and customers to solve complex integration challenges Supporting strategic pre-sales cycles with technical discovery and solution design Ensuring operational excellence and a high standard of customer satisfaction throughout delivery What we’re looking for: Bachelor’s degree or above in Computer Science or a related field, with 5+ years of relevant experience Proven experience delivering post-sale implementations in complex enterprise or financial services enviro

Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. Here’s the bit about the opportunity: As a Solution Architect in our AMER Professional Services team, you own the technical delivery of Fireblocks implementations for the region’s largest Banks and Financial Institutions. From deal close through to production, you lead architecture design, integration, and deployment on customer infrastructure. You also bring that delivery expertise into strategic pre-sales cycles, helping Sales win the deals you will go on to deliver. You’ll be: Owning the transition from deal close to production, taking end-to-end accountability for the solutions delivered Defining enterprise customers’ setup with Fireblocks, including API integrations, security architecture, and architecture documentation Steering complex integrations across core banking, custody, tokenisation, and Travel Rule through to production Codifying reusable reference architectures, integration patterns, and playbooks to scale delivery across AMER Acting as the bridge between Sales, Product, R&D, and customers to solve complex integration challenges Supporting strategic pre-sales cycles with technical discovery and solution design Ensuring operational excellence and a high standard of customer satisfaction throughout delivery What we’re looking for: Bachelor’s degree or above in Computer Science or a related field, with 5+ years of relevant experience Proven experience delivering post-sale implementations in complex enterprise or financial services enviro

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we support our federal customer’s mission by delivering solutions using our cloud-based platform technology. Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions. To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. As a Solution Architect supporting the Department of War, you will serve as a key technical leader within Appian’s Customer Success team and a trusted advisor to mission, program, and technology stakeholders. In this role, you will define integrated Appian solutions that support DoW modernization priorities, using Appian as an agility layer to connect mission processes, legacy systems, enterprise data, and operational workflows. You will help customers design solutions that leverage Appian platform capabilities, including process automation, case management, integration, and Data Fabric, to improve mission outcomes across DoW business, logistics, readiness, acquisition, and enterprise information environments. To be successful in this role, you will: Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure Support the sales cycle through the creation of high-value, dif

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we support our federal customer’s mission by delivering low-code solutions using our cloud-based platform technology. Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions. To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. As a Solution Architect, you will be a key technical leader within Appian’s Customer Success team as well as a trusted technical advisor to Appian’s clients. In this role, you will define leading, integrated solutions that use Appian’s platform technology to support our customers unique mission areas. You will maintain an awareness of market forces and trends, lead the design and development of innovations and offerings that address customers demands and continue to position as a leader. You will consult and advise our customers on their programs and projects, driving quality and innovation. The ideal candidate will combine excellent technical, product and business skills to make our customers and partners successful. And have experience working with BPM and/or business systems. To be successful in this role, you will: Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offer

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we support our federal customer’s mission by delivering solutions using our cloud-based platform technology. Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions. To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. As a Solution Architect supporting the U.S. Army, you will serve as a key technical leader within Appian’s Customer Success team and a trusted advisor to Army mission, program, and technology stakeholders. In this role, you will define integrated Appian solutions that support Army modernization priorities, using Appian as an agility layer to connect mission processes, legacy systems, enterprise data, and operational workflows. You will help customers design solutions that leverage Appian platform capabilities, including process automation, case management, integration, and Data Fabric, to improve mission outcomes across Army business, logistics, readiness, acquisition, and enterprise information environments. To be successful in this role, you will: Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure Support the sales cycle through the creation of high-value, diff

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. At Appian, we support our federal customer’s mission by delivering solutions using our cloud-based platform technology. Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian based-solutions. To support this goal, Appian Customer Success, is looking for an Solution Architect to help us to grow our federal business and work closely with customers to design integrated solutions and make compelling offers. As a Solution Architect, you will be a key technical leader within Appian’s Customer Success team as well as a trusted technical advisor to Appian’s clients. In this role, you will define leading, integrated solutions that use Appian’s platform technology to support our customers unique mission areas. You will maintain an awareness of market forces and trends, lead the design and development of innovations and offerings that address customers demands and continue to position as a leader. You will consult and advise our customers on their programs and projects, driving quality and innovation. The ideal candidate will combine excellent technical, product and business skills to make our customers and partners successful. And have experience working with BPM and/or business systems. To be successful in this role, you will: Advise customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the role We’re hiring Solution Architects to help the world’s best engineering organizations figure out what AI-native software development actually looks like in production. This is a deeply technical, post-sale role embedded inside SpaceXAI’s most strategic enterprise accounts. You’ll work directly with engineering teams to roll out high-impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI. Solution Architects sit at the center of long-term customer transformation. You’ll help customers move from initial excitement to deeply integrating engineering workflows that teams rely on every day. That means understanding how modern software organizations operate, identifying where Cursor can create the most leverage, and helping customers scale adoption across teams, platforms, and workflows over time. This role is highly hands-on. You’ll configure environments, design workflows, run enablement sessions, and solve technical problems directly with developers and platform teams inside complex enterprise environments. You’ll also help engineering leaders think through rollout strategy, workflow evolution, and the long-te

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the Role We’re hiring Solution Architects to help the world’s best engineering organizations figure out what AI-native software development actually looks like in production. This is a deeply technical, post-sale role embedded inside SpaceXAI’s most strategic enterprise accounts. You’ll work directly with engineering teams to roll out high-impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI. Solution Architects sit at the center of long-term customer transformation. You’ll help customers move from initial excitement to deeply integrating engineering workflows that teams rely on every day. That means understanding how modern software organizations operate, identifying where Cursor can create the most leverage, and helping customers scale adoption across teams, platforms, and workflows over time. This role is highly hands-on. You’ll configure environments, design workflows, run enablement sessions, and solve technical problems directly with developers and platform teams inside complex enterprise environments. You’ll also help engineering leaders think through rollout strategy, workflow evolution, and the long-te

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars. SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next. About the Role We’re hiring Solution Architects to help the world’s best engineering organizations figure out what AI-native software development actually looks like in production. This is a deeply technical, post-sale role embedded inside SpaceXAI’s most strategic enterprise accounts. You’ll work directly with engineering teams to roll out high-impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI. Solution Architects sit at the center of long-term customer transformation. You’ll help customers move from initial excitement to deeply integrating engineering workflows that teams rely on every day. That means understanding how modern software organizations operate, identifying where Cursor can create the most leverage, and helping customers scale adoption across teams, platforms, and workflows over time. This role is highly hands-on. You’ll configure environments, design workflows, run enablement sessions, and solve technical problems directly with developers and platform teams inside complex enterprise environments. You’ll also help engineering leaders think through rollout strategy, workflow evolution, and the long-te

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. The Architecture team at Tenstorrent is designing the central compute chiplet that powers our next generation automotive SoC. This role is about turning real world automotive and safety requirements into architecture that performs, scales, and ships fast and reliably. If you think silicon design should start with clarity and end with confidence, this is where your experience makes the biggest impact. This role is remote, based in Munich, Germany. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Approach design with a systems mindset, always thinking in trade offs, not just specs and block diagrams. Bring deep knowledge of SoC architecture, from interconnects and I/O to memory and CPUs. Confident working within performance, power, and reliability constraints. Familiar with, or eager to dive into, functional safety, ISO 26262, and automotive grade design challenges. What We Need Someone to architect and specify one or more chiplets in the robotics and automotive family. 5+ years of experience translating high level requirements into detailed architectural direction. Ability to identify impactful features that boost PPA, safety, and reliab