Customer Architect Jobs

Performance Architect Location: Remote (U.S.) / Travel onsite to dealerships is required. Schedule: Standard business hours, aligned to assigned dealership accounts and time zones. About Numa Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital). The Role We’re looking for a Performance Architect to join our team and serve as a strategic, consultative partner to the dealerships we serve. In this role, you will act as a trusted advisor to dealership leadership, connecting Numa’s platform to each customer’s core business goals and translating performance data into measurable outcomes, retention, and expansion. This role sits at the intersection of multiple teams—including Customer Success, Product, and Sales—and acts as a key “connector” between the dealership and Numa. Success in this role requires someone who deeply understands dealership operations, can lead executive-level conversations with credibility, and can tie a software platform to operational KPIs and business priorities. The ideal candidate is a former General Manager, Fixed Operations Director, or similar dealership leader who knows what it takes to run a profitable, high-performing service department. You take initiative, build trust quickly, and are comfortable owning executive relationships and driving forward-looking action plans without heavy direction. What You’ll Do Build strategic partnerships with dealership GMs and leadership teams, ear

JOB ID: FEQ327R160 Location: London, United Kingdom Industry: Transport-Industry Recruiter: Dina Hussain The Role As a Sr. Solutions Architect, you are an expert-level technical leader responsible for the organisation's most complex customer engagements. You drive consumption strategy, own executive-level relationships, and serve as the definitive technical authority for your accounts. You have declared your archetype—a recognised technical specialisation that makes you a force multiplier across your team and region. You operate at the intersection of deep technical expertise, strategic account planning, and executive influence. The Impact You Will Have Drive the technical and consumption strategy for the organisation's most complex customer engagements, directly influencing platform adoption and revenue growth. Own senior-level technical relationships — serving as a trusted advisor on enterprise data and AI strategy Lead the most complex architecture engagements: multi-workload platforms, enterprise-wide migrations, real-time systems, and AI/ML at scale Operate as an Expert on the Databricks Platform with a declared archetype — actively mentoring others and driving horizontal impact across your team Develop and execute competitive strategies for your customers, positioning Databricks against incumbent and emerging platforms Orchestrate cross-functional teams (DSAs, SSAs, Partners, Product) to deliver enterprise-grade solutions Coach and develop junior SAs (L3–L5) on technical depth, customer engagement, and use case prioritisation Contribute to Field Engineering thought leadership through customer-facing content, workshops, and community engagement What We Look For 8+ years in solutions architecture, principal engineering, technical pre-sales leadership, or a senior customer-facing technical role Expert-level coding proficiency — Python, SQL, and ideally Spark/PySpark. You will complete a live coding assessment and a platform build during the interview Deep e

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About The Team Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. What You'll Do You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Crypto and Stablecoins, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe's crypto and stablecoin products, including Bridge and Privy. You will serve as a trusted advisor for business and technical stakeholders—CTOs, CFOs, Heads of Digital Assets, and Treasury teams—helping them understand how

The role Scale builds enterprise AI systems deployed into production. As a Solutions Architect, you lead technical execution for enterprise deals in your vertical from initial discovery through deal close, and remain involved post-sale to support account growth. You own an assigned set of enterprise accounts. You conduct technical discovery, evaluate technical feasibility, build solution prototypes, and serve as the main technical point of contact for customer engineering and leadership teams. You work alongside three primary partners: the Account Executive (commercial owner), the Project Manager (delivery owner), and the Tech Lead (engineering lead for implementation). What you will own Technical discovery and qualification. Lead technical discovery and complete the Technical Qualification Checklist, evaluating feasibility, data readiness, integration requirements, security/compliance, evaluation readiness, and stakeholder alignment. Provide clear go/no-go recommendations for prospective deals. Evaluation and success criteria. Define performance metrics and evaluation criteria before proposal stage, including quality dimensions, baselines, evaluation datasets, and subject-matter expert access requirements. Customer workshops. Lead executive technical workshops for target use cases. Prepare pre-read materials and build working prototypes or live demos to validate proposed technical architectures. Statement of Work (SOW) input. Supply the technical input package for SOW creation (architectural approach, prototype findings, risks, dependencies, and assumptions) and review draft SOWs for technical accuracy. Post-sale account engagement. Maintain long-term technical engagement with signed accounts, identify expansion opportunities for new use cases, and share delivery feedback with GTM teams. Vertical technical assets. Develop reference architectures, demo environments, discovery templates, and evaluation frameworks for your assigned industry vertical. Wha

P-344 At Databricks, our customers challenge us with solving some of the world's toughest data problems. Our customers rely on our Solutions Architect team to understand the technologies that power our platform, the broader cloud and technology ecosystems, and how they can all be brought together to solve these problems. Solutions Architects at Databricks lead the adoption of the Databricks Unified Analytics Platform. As a member of our team, you will sharpen your skills on open-source projects such as Apache Spark™, MLflow, and Delta Lake to advocate the Lakehouse paradigm on public cloud providers. You will gain expertise in cloud platforms, data engineering, data analytics, data science, and machine learning. In this customer-facing role, you will identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through implementations to deliver strategic business value. You will partner with the sales team to build relationships with our customers and establish yourself as a trusted advisor. Databricks' culture thrives on collaboration and teamwork, and you will contribute your knowledge to our teams by participating in our subject matter expert groups. In this role, you will report to the Solutions Architect Leader supporting the specific business segment. If you are a technologist interested in Data and AI, and enjoy prototyping solutions for customers, this role is for you. The impact you will have: Provide technical leadership for customers to evaluate and adopt Data and AI solutions from Databricks Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications Build and present reference architectures, technical guides, and demo applications for customers Provide escalated support for critical customer operational issues Become an expert in, and evangelize Dat

P-345 At Databricks, our customers challenge us with solving some of the world's toughest data problems. Our customers rely on our Solutions Architect team to understand the technologies that power our platform, the broader cloud and technology ecosystems, and how they can all be brought together to solve these problems. Solutions Architects at Databricks lead the adoption of the Databricks Unified Analytics Platform. As a member of our team, you will sharpen your skills on open-source projects such as Apache Spark™, MLflow, and Delta Lake to advocate the Lakehouse paradigm on public cloud providers. You will gain expertise in cloud platforms, data engineering, data analytics, data science, and machine learning. In this customer-facing role, you will identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through implementations to deliver strategic business value. You will build relationships with our customers and establish yourself as a trusted advisor. Databricks' culture thrives on collaboration and teamwork, and you will contribute your knowledge to our teams by participating in our subject matter expert groups. In this role, you will report to the Solutions Architect Leader supporting the specific business segment. If you are a technologist interested in Data and AI, and enjoy prototyping solutions for customers, this role is for you. The impact you will have: Provide technical leadership for customers to evaluate and adopt Data and AI solutions from Databricks Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications Build and present reference architectures, technical guides, and demo applications for customers Provide escalated support for critical customer operational issues Become an expert in, and evangelize Databricks driven open-source proj

P-275 While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in various cities around the US. At Databricks, our core principles are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team that values innovation and creativity, using your skills to create customized solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world! The impact you will have: Develop customer engagement strategies in partnership with Account Executive(s) in your designated territory. Coach junior Solutions Architects and teams on use case prioritization and building technical champions. You will influence stakeholders at all levels through complex engagements with the wider cloud ecosystem and 3rd party applications, ensuring they are excited by the Databricks vision and solution strategy. Be a 'champion’ for both customers and colleagues, operating as an expert solution architect and trusted advisor for significant data analytics architecture, design, and adoption of the Databricks Data Intelligence Platform. Contribute to Databricks' technical community engagement by developing customer-facing collateral and leading workshops, seminars, and meet-ups. Opportunity

P-273 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. #LI-REMOTE As a Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape by working with the most sophisticated data engineering and data science teams in the world. Reporting to the Field Engineering Manager, you will collaborate with customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. The impact you will have: You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems. Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications Collaborate with your fellow Solutions Architects, using your skills to support each other and our users Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community. What we look for: 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role Experience building distributed data systems Comfortable programming in, and debugging, Python and SQL Have built solutions with public cloud providers such as AWS, Azure, or GCP Expertise in one of the following: Data Engineering technologies ( Ex: Spark, Hadoop, Kafka ) Data Science and Machine Learning technologies ( Ex: pandas, scikit-learn, pytorch, Tensorflow ) Avai

P-225 Location: Toronto Only As a Solutions Architect at Databricks within the Field Engineering org you will partner with our customers to design scalable data architectures using Databricks technology and services. You have technical depth and business knowledge and can drive complex technology discussions which express the value of the Databricks platform throughout the sales lifecycle. In partnership with our Account Executives, you will engage with our customers' technical leads, including architects, engineers, and operations teams with the goal of establishing yourself as a trusted advisor to achieve tangible outcomes. You will work with teams across Databricks and our executive leadership to represent your customer's needs and build valuable customer engagements and report to the Field Engineering Manager. The impact you will have: You will work with Sales and other essential partners to develop account strategies for your assigned accounts to grow their usage of the platform. Establish the Databricks Lakehouse architecture as the standard data architecture for customers through excellent technical account planning. You will build and present reference architectures and demo applications for prospects to help them understand how Databricks can be used to achieve their goals to land new users and use cases. Capture the technical win by consulting on big data architectures, data engineering pipelines, and data science/machine learning projects; prove out the Databricks technology for strategic customer projects; and validate integrations with cloud services and other 3rd party applications. Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars. What we look for: 5+ years in a customer-facing pre-sales, technical architecture, or consulting role with expertise in at least one of the following technologies: Big data engineering (Ex:

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organiza

FEQ327R208 While candidates in the listed location(s) in Colorado, are encouraged for this role, candidates in other locations will be considered. At Databricks, our customers challenge us with solving some of the world's toughest data problems. Our customers rely on our Solutions Architect team to understand the technologies that power our platform, the broader cloud and technology ecosystems, and how they can all be brought together to solve these problems. Solutions Architects at Databricks lead the adoption of the Databricks Unified Analytics Platform. As a member of our team, you will sharpen your skills on open-source projects such as Apache Spark™, MLflow, and Delta Lake to advocate the Lakehouse paradigm on public cloud providers. You will gain expertise in cloud platforms, data engineering, data analytics, data science, and machine learning. In this customer-facing role, you will identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through implementations to deliver strategic business value. You will partner with the sales team to build relationships with our customers and establish yourself as a trusted advisor. Databricks' culture thrives on collaboration and teamwork, and you will contribute your knowledge to our teams by participating in our subject matter expert groups. In this role, you will report to the Solutions Architect Leader supporting the specific business segment. If you are a technologist interested in Data and AI, and enjoy prototyping solutions for customers, this role is for you. The impact you will have: Provide technical leadership for customers to evaluate and adopt Data and AI solutions from Databricks Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications Build and present reference architectures, technical guides, a

We’re hiring a Senior Solutions Architect to drive technical engagement with NVIDIA partners, OEMs, and customers across NVIDIA AI Factory solutions, focusing on on-premises enterprise solutions. In this role, you’ll connect real-world customer workloads to NVIDIA’s hardware and software ecosystem, helping developers and enterprises adopt and scale our platforms. We’re looking for someone with strong technical depth who can serve as a trusted advisor, bridge complex challenges to innovative solutions, and grow into a strategic resource for the customers and partners you support. If you’re excited about applied technology and enabling others to succeed with advanced platforms, we’d love to hear from you! What you’ll be doing: Serve as a trusted advisor who understands complex or large-scale customer workloads and maps them to NVIDIA’s technology stack to achieve measurable outcomes. Co-design advanced, scalable architectures with NVIDIA integration partners, select OEMs, and key end customers, defining technical direction, integration milestones, and deployment plans. Engage hands-on with deep technical topics—designing, validating, and supporting solutions that enable customer success. Identify gaps between customer and partner needs and NVIDIA offerings, communicating insights that shape internal product and engineering priorities. Lead technical engagements, helping customers troubleshoot, resolve complex issues, and advocate for their technical needs. Drive technical enablement and platform adoption, helping developers and enterprises integrate NVIDIA SDKs, frameworks, and systems. Partner cross-functionally with engineering and product teams to ensure successful deployment and continuous improvement of NVIDIA solutions. Become an authority who builds and shares knowledge and infrastructure insights for NVIDIA platforms. Act as a resource to help tailor on-premises so

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA is seeking a Solutions Architect to join the AI Infrastructure Build Readiness - Enablement team. In this role, you'll support customer-facing technical engagements and help connect real-world workloads to NVIDIA's hardware and software ecosystem. We're looking for someone who is technically curious, eager to develop deep expertise in NVIDIA platforms, and excited to grow into a trusted technical resource for customers and partners. If you're passionate about applied technology and want to learn from some of the best engineers in the world, we'd love to hear from you. What You'll Be Doing: Support technical engagements with OEM and deployment partners, helping to understand their workloads and identify how NVIDIA's technology stack can address their needs, under the guidance of senior team members. Contribute to the design and validation of scalable architectures, assisting in the development of integration plans and deployment approaches for customer and partne

CSQ427R35 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Location: Remote (US-based) with up to 30% Travel At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform among our State, Local, and Education (SLED) customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the

CSQ427R324 PLEASE NOTE : Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Location: Remote (US-based) with up to 30% Travel At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel with being technical, with the expectation that you become the post-sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned