Customer Care Manager Jobs

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: The OTCHS colleague will perform a variety of assigned work tasks. You will pick pieces of merchandise into a tote or box for customer orders. You will be responsible maintaining high levels of accuracy and performance to meet the needs to our customers while utilizing safe work practices. You may work in other areas or functions of the warehouse and cross trained in OTCHS functions, as needed. Primary Job Duties & Responsibilities: 1. Pick Customer Orders - 40% Read customer orders by the appropriate pick method for your DC, which will include, the item locations, descriptions, and quality needed. Select the needed pieces of merchandise and place in the box for the customer. Pack items into box and seal. Move boxes or totes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting technique On occasion, will also perform Box making assembling cardboard boxes to ship items to customers. 2

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Job Purpose and Summary: The OTCHS colleague will perform a variety of assigned work tasks. As a General Warehouse colleague, you will pick pieces of merchandise into a tote or box for customer orders. You will be responsible maintaining high levels of accuracy and performance to meet the needs to our customers while utilizing safe work practices. You may work in other areas or functions of the warehouse and cross trained in OTCHS functions, as needed such as Box making, Stocker, Packer, Inductor, Runner and Auto Bagger. Primary Job Duties & Responsibilities: 1. General Warehouse - 40% Read customer orders by the appropriate pick method for your DC, which will include, the item locations, descriptions, and quality needed. Select the needed pieces of merchandise and place in the box for the custo

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Builds strategic partnerships with assigned producers and customers to achieve profitable growth and cross sell objectives for assigned business or customer segments, products, and assigned geographies. Strong understanding of customer needs and expectations across multiple market segments. Moderate influence on the sale and retention of business. Fundamental Components: Oversees targeted business prospects to develop new opportunities and cross sell business to ensure profitable customers and help grow the business through consultative consulting, issue resolution, and superior service. Manages and builds producer relations as needed depending on book of business or market segment(s) being supported. Identifies opportunities to partner with the client by drawing from the entire spectrum of product lines, illustrating a keen understanding of clients' multifaceted needs and benefits utilizing Aetna's full product array (e.g., fully vs. self-insured, product combinations and/or product specializations by industry). Develops, executes, and communicates company objectives that are aligned with prospect’s objectives, financial position, and employee benefits strategy. Coordinates sales materials, testimonials, and support from SME’s to put together presentations for clients. Delivers organized polished presentatio

NVIDIA is transforming how the world uses AI, cloud, and accelerated computing, and trust is at the center of that mission. Our Attestation and Trust Services team builds the secure cloud services that show customers their NVIDIA platforms are healthy, resilient, and ready for their most important workloads. In this role, you help design and run services that sit at the intersection of hardware, security, and large-scale distributed systems. We partner closely with security, silicon, platform, and cloud teams to bring new ideas into reliable production services that people rely on every day. We care about building systems that last, supporting each other, and creating space for learning and experimentation. If you enjoy solving complex problems, keeping services running smoothly, and collaborating with teammates from many disciplines, we would love to talk with you! What you’ll be doing: Your main focus will be on building and managing our core attestation cloud services. Day-to-day responsibilities include crafting APIs and integrations, boosting reliability, and working alongside NVIDIA teams to convert hardware trust mechanisms and standards into production-ready solutions. You will contribute significantly to shaping how customers verify that NVIDIA platforms are secure and prepared for their workloads. Crafting and evolving attestation cloud services, APIs, and SDK/CLI integration points that confirm the integrity of NVIDIA platforms across data center, AI, networking, and partner environments. Improving reliability and operational maturity through SLOs/SLIs, alerting, runbooks, incident response, and safe rollout practices. Crafting resilient service behavior that handles dependency failures, caching challenges, regional issues, customer-side resilience needs, and graceful degradation. Architecting trust-material distribution for certificate status, re

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. We’re looking for a software engineer to join our Solutions Engineering Team. Our primary function is to understand customer challenges, design tailored technical solutions using Omada's products and systems, and demonstrate the value and feasibility of those solutions. Your Impact: Build to eliminate the toil. Design, build, and ship home-grown and integrated tooling that removes repetitive, manual work — file processing, migrations, eligibility/contracting/billing edge cases, and the “papercuts” that slow the team down. You’ll own enhancements and moderate-complexity features within our automations and integrations, partnering with commercial, product, and engineering stakeholders along the way. For work that requires deep architectural change or spans many systems, you’ll work alongside the senior engineers and system owners driving that design. See the pain, then help fix it. Sit close enough to implementations and escalations to understand root causes, and contribute to root-cause investigations — flagging when a fix should prevent the fire rather than just put it out. Build with reuse in mind. Use and extend the team’s existing templates, standards, and automation rather than defaulting to one-off customization. Use AI to move faster. Use AI-assisted development and modern automation in your day-to-day work to deliver solutions more quickly. Grow your craft. Pair with more senior engineers to build proficiency across SET’s varied stack, and treat feedback on scope, design, and code quality as a core part of how you improve. Participate in our on-call rotation; triage and address issues that come up supporting members, ensuring timely resolutions and assisting internal teams in their investigations. About you: 3–5 years writing readable, tested, and effi

Omada Health is on a mission to bend the curve of chronic disease. Job overview: Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. We’re looking for a senior software engineer to join our Solutions Engineering Team. Our primary function is to understand customer challenges, design tailored technical solutions using Omada's products and systems, and demonstrate the value and feasibility of those solutions. Your Impact: Shape complex, cross-system integrations. Be involved early on high-complexity, cross-system work (e.g., partner/alliance integration APIs) that requires understanding how systems should fit together and the operational implications of the design. Spot the pattern behind recurring toil and define the reusable templates, standards, and automation the rest of the team builds on. Know when to loop in the engineers who own a given system, and reconcile competing constraints. Get to the real root cause. Go beyond the immediate fix to determine whether the true cause is architectural, a monitoring gap, or a process failure and drive the fix (and the follow-up action items) so it doesn’t recur. Mentor the team — including non-engineers. Be the go-to person for coding guidance and growth for the team’s members who don’t have a formal software engineering background but write code and build automations as part of their role. Drive delivery decisions with stakeholders. Partner directly with commercial, product, and engineering stakeholders to scope solutions that fit real timeframes and constraints, and make the call on technical trade-offs for delivery. Navigate ambiguity. Take on problems that show up without a clear spec — ask the right clarifying questions, scope the actual work, and create a technical plan the team can execute against. Surface risk early and document deeply. Identify risks, edge cases, security concerns, and downstream impacts as part of discovery, and mak

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. AI Security Engineer (Agentic SOC) Location: McLean, VA | On-site (5 days/week) ABOUT THE TEAM The Appian Information Security department continuously evaluates the global threat landscape to protect Appian operations and service offerings. Our mission is to build, monitor, and scale robust security tools and processes that shield critical corporate and customer assets from emerging threats, international security concerns, and vulnerabilities, ensuring our AI-Powered Process Automation platform remains resilient and secure. THE OPPORTUNITY At Appian, we believe our greatest innovations spring from in-person collaboration. Joining our team at our McLean headquarters means you will work alongside elite security architects in a high-velocity environment that prioritizes your professional growth. This role offers an unparalleled launchpad to transition academic knowledge into real-world impact, giving you direct ownership over intrusion detection capabilities and cloud-based defense strategies for our Enterprise-Grade Orchestration ecosystem. WHAT YOU'LL DO Build & Deploy Agents: Design, test, and deploy autonomous and semi-autonomous AI agents that integrate natively with our enterprise security stack (SIEM, EDR, XDR, and Threat Intel feeds). Code the Playbooks: Translate traditional, human-centric SOC playbooks and analyst workflows into deterministic and heuristic agentic pipelines (using DAGs and multi-agent routing). Optimize RAG Pipelines: Design, optimize, and maintain production-grade Retrieval-Augmented Generation (RAG) workflows to inject real-

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. The Appian Talent Acquisition team is the strategic engine driving our global expansion. We don't just fill seats; we act as brand ambassadors and trusted partners to leadership, embedding ourselves into the business to understand Appian’s competitive positioning. Our mission is to scale our Customer Success team by discovering elite professionals who thrive in a high-growth culture of elite execution. This role is based at our ​headquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. What You’ll Do Own the full candidate lifecycle, executing targeted, innovative sourcing strategies across multiple platforms to attract, negotiate, and close top-tier technical talent. Partner as a Strategic Talent Advisor with senior hiring leaders across technical departments to align talent pipelines with Appian's long-term business strategy. Leverage modern recruitment tech, embedding AI and automation tools into your daily workflow to optimize candidate engagement and streamline sourcing analytics. Scale and continuously improve interview processes, onboarding frameworks, and hiring best practices to ensure an elite, frictionless candidate experience. Drive Appian

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Applications for our 2027 Associate Consultant Graduate program are now open , and we’re looking for motivated individuals who are ready to take the next step in their consulting career with Appian. Our graduate program is designed for talented students and recent graduates who are excited to launch their consulting careers and make an impact from day one. About the Team: Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. The Opportunity: As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation - you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that reshape how corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. What You’ll Do: Deploy Process Solutions: Construct, implement, and deploy custom, process-centric business applications using Appian's leading platform. Analyze & Architect: Evaluate client b

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment an

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Information Security Engineer I Location: McLean, VA | Work Model: On-site (5 days/week) About the Team The Appian Information Security department continuously evaluates the global threat landscape to protect Appian operations and service offerings. Our mission is to build, monitor, and scale robust security tools and processes that shield critical corporate and customer assets from emerging threats, international security concerns, and vulnerabilities, ensuring our AI-Powered Process Automation platform remains resilient and secure. The Opportunity At Appian, we believe our greatest innovations spring from in-person collaboration. Joining our team at our McLean headquarters means you will work alongside elite security architects in a high-velocity environment that prioritizes your professional growth. This role offers an unparalleled launchpad to transition academic knowledge into real-world impact, giving you direct ownership over intrusion detection capabilities and cloud-based defense strategies for our Enterprise-Grade Orchestration ecosystem. What You’ll Do Build and scale internal security systems to enable Appian InfoSec to quickly adapt, monitor, and defend against modern attacker techniques. Analyze and investigate complex security-related data pulled from a wide range of security products, logging devices, and endpoint monitors. Design and implement enhanced detection technologies across various Appian systems to proactively surface potential anomalies and vulnerabilities. Conduct comprehensive risk analysis on infrastructure assets and provide

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the te