Customer Engineering Director Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Account Engineer is a high-impact, cross-functional role designed to accelerate the customer journey from initial acquisition to successful platform adoption and expansion on the Snowflake AI Data Cloud. You will contribute to this mission by driving initial utilization, leveraging modern AI-powered tools and coding agents to ensure technical success. This role bridges the critical gap by helping new and early-stage customers achieve rapid implementation, quick value, and a world-class experience on the Snowflake platform. You will be the dedicated customer technical partner, responsible for driving technical enablement and supporting the overall activation and adoption of our customers initial use cases. This is a fantastic opportunity for technical professionals to develop deep expertise in cloud data architecture, make a measurable impact on customer success, and contribute to one of the fastest-growing technology companies. Key Responsibilities and Deliverables The Account Engineer manages a critical portfolio of new and early-stage customers, and is accountable for accelerating their time-to-value and achieving sustained platform growth. Operating as a Full-Stack Technical Resource, this role blends deep hands-on expertise with the strategic acumen of a business le

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. FIELD RELATED CONTEXT As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in rel

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are seeking a Senior Solution Engineer to drive complex customer solutions and close large deals. Working directly with sales teams and channel partners, you will be the technical expert who understands customer needs, provides compelling demonstrations, and supports enterprise Proof of Concepts. This role requires someone who can bridge business and technical contexts, engaging effectively with both executives and technical teams while sharing our passion for reinventing the database space. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Present Snowflake technology and vision to executives and technical contributors Work hands-on with prospects to demonstrate value throughout the sales cycle Maintain deep understanding of competitive and complementary technologies Collaborate with Product Management, Engineering, and Marketing for continuous improvement Support enterprise Proof of Concepts and design implementations Drive technical solutions for complex customer challenges WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: 7-8 years of industry experience with 5+ years in pre-sales Outstanding presentation skills for both technical and executive audiences Broad experience with Database, Data Warehouse, and cloud technologies Hands-on expertise with SQL, SQL analytics, and Python Strong

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for world-class Solution Architects to join our Global field teams whose technical skills and customer savvy will help customers understand and utilize the value of the cutting-edge data platform that we are building. They must share our passion about reinventing the data platform and thrive in a dynamic environment. The Solution Architect will work hand-in-hand with Sales, Product, Engineering, and Marketing. In this role you will work directly with the account sales team on a handful of global accounts with GCCs in India to accelerate their Snowflake journey. The Solution Architect will be responsible for providing the technical expertise to make Snowflake customers successful in driving existing projects and uncover new use cases. This data architect will have a broad range of skills and experience ranging from data architecture to ETL/ELT, data science, security, performance analysis, analytics, etc. He/she will have the insight to make the connection between a customer’s specific business problems and Snowflake’s solution, the customer-facing skills to communicate that connection and vision to a wide variety of technical and executive audiences, and the technical skills to be able to not only build demos and execute proof-of-concepts but also to provide

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. Field related context As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in rel

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Solution Engineer: Accelerate the AI Data Cloud We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the accounts sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about driving the AI Data Cloud adoption, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences and bridging the gap between audiences when needed. YOUR IMPACT (IN THIS ROLE YOU WILL GET TO): Present Snowflake technology and vision, focusing on the AI Data Cloud and its capabilities, to executives and technical contributors at prospects and customers. Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation. Immerse yourself in the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Senior Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. Field related context As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in rel

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Solution Engineer who can solve our customer’s most complex problems. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution in a fast growing market. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. IN THIS ROLE YOU WILL GET TO: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the cutting edge of Snowf

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. Location: Must be based in Chicago IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Are you passionate about helping organizations unlock the power of AI through modern data architecture? Snowflake is looking for a customer-facing Solution Engineer who combines strong technical depth with executive presence and a passion for innovation. In this role, you’ll partner with Sales to guide customers from raw data to real AI impact — architecting scalable solutions, delivering compelling demos, and influencing complex buying decisions across executive and technical audiences. Location: Candidate MUST be located in or near Boston. What You’ll Do Lead customer conversations on AI strategy and data modernization. Design and demonstrate scalable data and AI solutions using SQL and Python. Support enterprise Proof of Concepts from concept to value realization. Translate complex technical concepts into measurable business outcomes. Navigate objections and competitive dynamics in high-stakes sales cycles. Leverage AI tools to personalize demos, accelerate preparation, and enhance delivery. What You Bring Strong SQL proficiency and experience with modern data warehousing. Experience using Python for analytics or ML workflows. Familiarity with AI/ML concepts, including Generative AI and LLMs. Exceptional communication skills across technical and executive audiences. Abil

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Role will be based in Mexico City, Mexico We are looking for a Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately help customers grow in their use of Snowflake. As a Snowflake Solution Engineer you must share our passion about reinventing the AI Data platform space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at Snowflake customers and prospects Work hands-on with customers to demonstrate and communicate the value of Snowflake technology; identify use cases, and guide the customer to successfully take them from demo to implementation, and a successful go-live. Present Customers with the innovations in Snowflake and the value these innovations add t

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Personalized Support (EMEA). About the job The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Personalized Support Engineers while working in the EMEA time zone. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers. Responsibilities In this role, you’ll: Lead and Develop: Coach and lead a team of Personalized Support Engineers (PSEs) supporting strategic customers. Bring out the best in team members with a focus on their professional growth, technical enablement, and overall well-being. Drive Customer Value: Oversee how the PSE team assists TAMs and customers to resolve complex technical issues, deliver proactive guidance, and champion the customer’s needs within Twilio. Optimize Operations: Continuously evalua

About the Job: As a Senior Sales Engineer , you will be the technical partner to Account Executives, helping LaunchDarkly land and expand enterprise customers across the Indian market. You will guide technical discovery, deliver compelling demonstrations, lead proof-of-value engagements, and help customers understand how LaunchDarkly enables safer, faster software delivery. This role combines deep technical expertise with strong business acumen and the ability to translate complex technology into real business outcomes. You’ll work closely with engineering leaders, architects, and DevOps teams at large enterprises to help them modernize their software delivery practices. Responsibilities: Partner with Sales to Win Enterprise Deals Work closely with Account Executives to qualify opportunities and develop technical account strategies. Help customers understand how feature management and progressive delivery can transform software delivery. Participate in complex enterprise sales cycles and help secure technical wins. Lead Technical Discovery and Solution Design Engage with engineering leaders, platform teams, and architects to understand their software delivery challenges. Design solutions that demonstrate how LaunchDarkly integrates into modern development environments. Align technical solutions with customer business objectives. Deliver High-Impact Demos and Proof of Value Conduct compelling product demonstrations that highlight real customer value. Lead technical evaluations including proof-of-concepts, workshops, and hands-on trials. Guide customers through the evaluation process and ensure successful outcomes. Build Champions and Trusted Relationships Develop strong relationships with both technical and business stakeholders. Enable customer champions who can advocate for LaunchDarkly internally. Support customers throughout the evaluation process and beyond. Be a Technical Thought Leader Stay up to date on trends in DevOps, CI/CD, feature management, AI-driven d

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product deliv

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Software Engineer, Products & Platforms to join our Product engineering team to contribute to technical development across Redwood’s Workload Automation Platform, helping modernize and build reliable capabilities across our engineering teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Software Engineer, you will: Technical Delivery & Architecture: Solve complex engineering problems, follow established best practices, participate in design reviews, and collaborate with peers, while contributing to the development, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Implementation: Develop a solid understanding of our core platform and infrastructure, contributing to its resilience, component communication, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration: Research and apply AI/ML co