Customer Experience Associate Jobs

Location Details: Colombia, remote At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) , and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team Join our Growth team, where you'll build intelligent agents that serve hundreds to thousands of customers in production. We're at the forefront of applying AI to solve real business problems at scale. You'll architect, deploy, and operate AI-powered systems in live environments, tackling challenges in reliability, scalability, and performance as we grow our AI footprint across GoDaddy. What you'll get to do... Design, build, and deploy production-ready AI agents using Node.js, integrating LLMs (e.g., OpenAI, Anthropic) into scalable backend services, and delivering AI-powered experiences through full-stack applications with React frontends. Architect and manage scalable cloud infrastructure on AWS or Azure to support AI workloads for thousands of users, including database design and end-to-end system ownership. Develop and optimize APIs that orchestrate AI agents, handle asynchronous processing, and manage complex workflows with a focus on performance, reliability, and observability in production environments. Work across the full stack and collaborate with cross-functional teams to define scalable, available, and maintainable technical solutions while reducing technical debt and strengthening engineering foundations. Mentor junior engineers on full-stack and AI best practices, and actively participate in on-call rotations, incident response, and post-mortems to ensure high operational standards. Your experience should include... 5+ years of experience building and scaling full-stack applications, with a strong focus on bac

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free servi

Asana is looking for an experienced Audio Visual Engineer to join our IT Team and help manage AV and event operations across our worldwide offices. Based in our Warsaw office, you will primarily support our conference rooms throughout the EMEA region and oversee team/regional AV events. This role will be focused on keeping 100+ Zoom Rooms throughout Europe and APAC fully operational, while being available to assist in customer-facing events, Team All Hands, Regional syncs, and traveling for senior leadership AV needs. You ask questions and confidently admit when you don't have all the answers. You enjoy collaborating with others rather than working in isolation, but can work independently when necessary. While you are precise and detail-oriented, you can also think creatively and push boundaries when necessary. In addition to your proven success, you have a passion for technology and share our belief that hard work and fun are equally important. This role is based in our Warsaw office with an office-centric schedule. The current expectation is to be in the office 5 days a week for this position. Many Asana employees have the option of 1 or 2 work-from-home days a week, but these are critical times for testing, maintenance, and repairs. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with stakeholders to ensure specific needs for event technology. Perform daily checks of conference rooms and presentation spaces to ensure full functionality. Operate a wide range of A/V equipment ( Zoom, Crestron, QSYS, Logitech, Neat) Plan and support events ranging from 300+ person internal/external events to small team meetings. Edit videos using Adobe Creative Suite and assist in maintaining a living video library. Troubleshoot A/V and network-related issues affecting event setups and performance. Maintain detailed technical documentation, including runbooks and troubleshooting guides

We’re looking for a collaborative go-getter who gets excited about winning as a team and helping others succeed . You will be part of our small AMER Deal Desk team under the F inance organization . This means you’ll have the opportunity to help create the groundwork for the future success of the team . The Deal Desk works closely with partners in Sales, Revenue Accounting, Legal, and Sales Operation s to close deals that are good for both Asana and our customers . We are experts on our internal processes and requirements and advisors to the sales team on their deals, both from a process and a negotiation perspective . It is our responsibility to relay information and educate our part ners on those processes as well as the specific deals we are involved with . We are obsessed with process improvement in order to help Asana continue to g row, scale, and succeed . This role is based in our San Francisc o office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesday s . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Own the relationship with several sales teams as the primary point person for deal-related questions . Educate the sales team on internal processes and deal negotiation strategies . Identify areas for process improvement and lead projects that help Asana scale effectively . Build strong cross-functional relationships with partner teams, acting as a trusted advisor to identify where support is needed in a deal . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 4+ years of experience in a deal desk, finance, contracts, sales operations, or revenu

Command by Asana is a new product purpose-built for software development teams that helps engineers stay in flow Command automatically catalogs the decisions, context, and next steps agents need to stay efficient and keep moving. Engineers spend less time unblocking agents and more time on what’s next. Assists EMs with releases that de-risk themselves Command monitors scope, dependencies, pacing, and risks in real time, surfacing blockers and adjusting plans before they cascade into delays. Enables leaders to always know the status, without the meetings required Command gives leaders a custom, queryable view of the strategic work that's important to them, so they know what is truly at risk and why without waiting for a status update. We are building the first Solutions Engineering overlay team to support Command's go-to-market motion, partnering closely with customers to demonstrate how modern software teams can plan and execute with clarity, not theater. The Opportunity We're seeking a driven, entrepreneurial Solutions Engineer to join a newly formed team bringing Command to product development and Engineering teams. This is a unique opportunity to be on the ground floor of an emerging go-to-market motion, partnering with a dedicated Account Executive and cross-functional teammates to build repeatable technical plays that will scale across Asana's field organization. You will be an extended part of the Product Lead/General Manager's team, helping bring customer feedback to the product team and shape how the product, demos, and technical positioning evolve. You'll work with Engineering leaders, product development teams, and cross-functional stakeholders who are looking to modernize how they coordinate work, deflect repetitive requests, and deliver better employee experiences. This role requires strong technical curiosity and customer empathy—you'll lead discovery, technical validation, and solution design while partnering seamlessly with Asana's existin

We are seeking a motivated and experienced Technical Program Manager II to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts around the world — including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects — who work with prospects and customers throughout their journey with Datadog to deliver outstanding experiences and drive growth through product adoption. As a Technical Program Manager II, you will lead and support a variety of technical programs that help these customer-facing teams work more effectively. Depending on the needs of the organization, this could include programs related to internal tooling, process improvement, knowledge and content systems, or other cross-functional initiatives. You’ll partner closely with team leads, subject matter experts, and other stakeholders to bring structure and clarity to moderately complex, cross-team programs, and you’ll act as a multiplier for the teams you support by driving programs from planning through delivery. Candidates who have previously led projects for customer-facing technical teams are especially encouraged to apply. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Drive delivery of cross-team programs that support one or more Technical Solutions teams — coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery. Partner with team leads, subject matter experts, and cross-functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way. Establish and maintain program management fundamentals — project trackers, status updates, risk logs — so stakeholders always

The opportunity Datadog’s Infrastructure products help engineers understand and operate the systems their applications depend on. Our customers work in complex environments like Kubernetes and serverless, where infrastructure changes constantly, information is dense, and decisions about reliability, performance, and cost are closely connected. We’re looking for a Staff Product Designer to join Modern Compute, with an initial focus on Containers Autoscaling. Autoscaling helps engineering teams make better decisions about how their applications and infrastructure use resources. Designing these experiences requires making deeply technical systems understandable, helping customers act with confidence, and fitting into the tools and workflows they already use. The team is rethinking how workload and cluster autoscaling come together as a more coherent product experience. This includes how customers get started, understand recommendations, evaluate value, and safely apply changes across their environments. The work also connects to other parts of Datadog, including observability, Cloud Cost Management, permissions, and AI-assisted workflows. As a Staff Product Designer, you will help define that direction and lead the work from early problem framing through shipped product. You will partner closely with product and engineering, bring a high level of interaction and visual craft to complex workflows, and help raise the quality of design across Modern Compute. At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to help our Datadogs find a work-life rhythm that works for them. What you’ll do Lead end-to-end product design for Modern Compute, initially focused on our Autoscaling product. Help define the product direction for an area that is still evolving, from early framing and exploration through detailed design and delivery. Design clear, trustwort

We're searching for a Senior Developer Advocate to join our Builder Relations team. As businesses increasingly adopt modern technology stacks, your role will involve championing MongoDB and MongoDB Atlas, equipping builders to use them effectively. Collaborating with a global team of skilled Developer Advocates, you will be pivotal in empowering builders to integrate advanced capabilities into their enterprise applications and solutions. If you're passionate about creating and delivering content for builders, join us in shaping the future of enterprise development. Our Developer Relations team is distributed worldwide, and most of the group works remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube , Dev , and Medium . We are looking to speak to candidates who are based in Dublin for our hybrid working model. Candidate Profile We seek a respected and influential voice within the developer community to join our team. As an experienced developer, you write code and have produced a diverse range of technical content to educate builders, including videos, tutorials, workshops, and conference talks, sharing insights, fostering discussions, and inspiring others to adopt best practices. Your passion lies in sharing knowledge and equipping fellow builders with cutting-edge technology. With at least five years of experience in a technical role, preferably as a developer within an enterprise environment, you bring extensive expertise in at least one of the languages most popular with our customers (Java, Python, JavaScript). You also understand the challenges builders encounter at large organizations. You might have some experience as a developer advocate, or you might have been educating builders on the side and are now looking to do it full-time. Although it is not mandatory, a general understanding of MongoDB is a plus. As an effective communicator and educator, you can simplify complex concepts and

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities—like reducing costs, and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimizing costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimized for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimize AWS cloud infrastructure, including EKS,ECS, S3, VPCs, RDS, IAM, and more. Implement b

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Staff Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimising costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimised for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimise AWS cloud infrastructure, including EKS, ECS, S3, VPCS, RDS, IAM, and more. I

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Workforce Identity Cloud Okta Workforce Identity Cloud (WIC) provides easy, secure access for your workforce so you can focus on other strategic priorities, such as reducing costs and doing more for your customers. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, “If you have to do something more than once, automate it” and who can rapidly self-educate on new concepts and tools. Position Overview: The Staff Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services. This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimising costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh. Key Responsibilities: Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimised for production workloads, providing high resilience and operational efficiency. AWS Infrastructure Management: Build, manage, and optimise AWS cloud infrastructure, including EKS, ECS, S3, VPCS, RDS, IAM, and more. I

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team We safeguard Okta from threats and vulnerabilities that could disrupt our business or erode our customers’ trust. The Defensive Cyber Engineering organization is responsible for the Security Data Platform, infrastructure, and tooling that enable Okta’s Detection and Response capabilities. The team also manages enterprise security tools and infrastructure that support XDR, DLP, and SSPM capabilities. The Role We are expanding this team to support Okta’s Public Sector roadmap by hiring a Staff Software Engineer in the DC area. You’ll work closely with Security, Business Technology Engineering, and Product teams to implement and manage security solutions, ensuring our core infrastructure applications protect our workforce, endpoints, and corporate data. To deliver on this vision, you will build data and infrastructure platforms by leveraging your software, data, and security engineering skills. You’ll use automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. What you bring: 8+ years of strong coding and scripting experience, with a focus on building automation and custom tooling for security engineering teams. Experience with Python is required; proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus. Experience developing and maintaining ETL/ELT pipelines for onboarding security data into Okta’s security data lake. Experience working with security teams to integrate log sou

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Access Management Engineering Team The Okta Access Management Team builds the foundation for authentication and authorization across Okta-protected resources. Our mission is to enable customers to access these resources securely. We develop Okta cloud services and client software that allow users to seamlessly login to devices and use Okta authenticators to access applications securely. Learn more about Okta’s Engineering on our blog . About You We seek a passionate Java Senior Software Engineer to join our dynamic team. The ideal candidate should possess: Solid experience in Java web development. Enthusiasm for developing high-quality, secure, and performant applications. A keen interest in learning about cutting-edge security and identity management challenges. A collaborative mindset and excellent communication skills to work effectively with cross-functional teams. This role offers an exciting opportunity to join a team building innovative identity and security products from the ground up. You will have the chance to work on challenging problems, contribute to the product roadmap, and continuously expand your skills in a rapidly evolving industry. Job Duties and Responsibilities: Collaborate with cross-functional teams (QA, Product, Support, UX) for seamless integration. Following best practices, contribute to technical designs, proposals, and architectural decisions. Develop high-quality, maintainable software components with comprehensive unit/functio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability. We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers