Customer Experience Associate Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Analyst, Billing Operations Overview: The Revenue Operations & Enablement department provides centralized billing for products and services billed to customers using the MasterCard Consolidated Billing System (MCBS). MCBS supports the billing for all MasterCard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees. Our mission is to provide core billing services, drive billing assurance, provide value added services and enable growth as MasterCard advances commerce globally Role: • Research and respond to helpdesk inquiries within the SLA • Analyzes billing data, researches trends and identifies issues; follow up on resolutions • Identify opportunities for process optimization within area of responsibility; coordinates with leadership to implement improvements • Maintains desktop procedures and adheres to controls around revenue and collections Education (preferred): -Basic college education or equivalent work experience with emphasis in business or information technology. Knowledge / Experience (preferred): -Basic knowledge of data processing concepts and financial industry/banking operations practices. -Previous experience with relational databases. Skills / Abilities: -Effective problem/troubleshooting skills. -

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Overview: • The Executive Assistant will support key executives across Consumer Products and Processing. They will help to set the tone for the team. A high energy, creative, outgoing “people person” with strong trust is desired. The role includes performing general administrative duties such as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, copying, ordering supplies, and maintaining department records including the departmental budget and contract administration support. Ideally, this person would also be keen to take on more than the core tasks and would be interested in leveraging this role as a way to expand their experience and develop their skills through some project work. Major Accountabilities: • Perform general administrative duties to support day-to-day operations in such areas as phone coverage ,scheduling meetings, completing travel arrangements, expense reporting, maintaining management calendar, and taking and distributing meeting minutes. • Prepare communications, reports, presentations, or other assigned documentation • Ensure all meeting support is appropriately coordinated for meetings and events • Administer programs, projects or processes specific to the Credit team, and maintain spreadsheets o

About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: The Financial Planning & Analysis (FP&A) team analyzes company financial data (revenue, customers, headcount, expenses, etc.) in order to support the business’ growth and success. Within FP&A, the R&D Finance team enables the financial strategy behind Datadog’s Engineering and Product organizations. We partner directly with technical leadership to drive decision-making around our most critical investments. Your work will be highly cross-functional and play a pivotal role in connecting the dots across the organization through a financial lens, ensuring operational alignment and informing decision making. The Opportunity: As a part of the R&D Finance team, this person will be key in supporting our product and engineering leadership team. Reporting to the Senior Manager, you will help create our annual budget and financial targets and work with operational leaders to support execution against our goals. Your work will be highly cross-functional and strategic, and you will play a pivotal role in connecting the dots across the organization through a financial lens, in order to help ensure operational alignment and inform decision making. What You’ll Do: Partner with senior business leaders to manage their departmental budgets on a regular basis, including but not limited to the company’s co-founder and CTO Manage financial forecasts and analytics, which include data across revenue, customers, product, company expenses, and headcount / workforce. Help manage significant portions of the company’s spend, including but not limited to AI and GPU spend across the compan

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: SpaceXAI serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants. At SpaceXAI, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies. RESPONSIBILITIES: As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region. Educate and consult on X advertising products, best practices, and campaign design Execute, optimize, and analyze programs using internal tools and dashboards Monitor revenue and pace client campaigns against targets Partner with the Client Partner on retention, pitch support, and performance reporting Resolve campaign issues quickly and improve the process behind them Feed product and tools teams so the ads platform can scale Maintain the book and a high-quality client and agency experience Mentor new t

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Please replace this section with the Job Summary Required Qualifications Please replace this section with the Required Job Qualifications Preferred Qualifications Please replace this section with the Preferred Job Qualifications Education Please replace this section with the Education Requirements Anticipated Weekly Hours 45 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $23.88 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, mem

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron is seeking a highly motivated and experienced Technical Staff Member to join our Quality Engineering team in Boise, ID. Your role will be crucial in ensuring the reliability and quality of wafers shipped from our Boise manufacturing site! Summary The Product Quality and Reliability team ensures Micron delivers high-quality, reliable semiconductor solutions that meet customer expectations and business objectives. The team partners across product engineering, design, technology development, manufacturing, and reliability organizations to identify risks, solve complex technical challenges, and drive continuous improvements in product performance, yield, and customer satisfaction! Position Overview As a Senior Product Quality and Reliability Engineer, you will be a technical leader. You will drive product excellence in quality, dependability, and yield across advanced semiconductor technologies. You will lead complex technical investigations, influence product and technology decisions, and develop innovative approaches that strengthen quality systems and business outcomes. This role provides an opportunity to have broad interpersonal impact through technical leadership, multi-functional teamwork, and strategic problem-solving. Responsibilities Lead complex investigations involving yield excursions, product deviations, and quality issues, driving root cause identification, containment actions, and sustainable corrective solutions Define product quality and reliability moni

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Scientist II Role Overview Build and productionize enterprise-grade AI and Generative AI solutions for Mastercard. This role combines strong software engineering with model fine-tuning, Databricks-based ML engineering, AWS deployment, and end-to-end MLOps. Key Responsibilities Design, develop, test, and maintain scalable AI/ML applications, APIs, and reusable engineering components. Fine-tune and evaluate foundation models using techniques such as LoRA, QLoRA, PEFT, and supervised fine-tuning. Build RAG solutions, embeddings workflows, vector-search applications, and AI agents. Create end-to-end ML pipelines for data preparation, training, evaluation, deployment, monitoring, and retraining. Use Databricks, PySpark, MLflow, Unity Catalog, Workflows, Vector Search, and Model Serving for governed model development and operations. Implement CI/CD, automated testing, observability, model monitoring, and production support practices. Partner with data science, engineering, product, security, privacy, and governance teams to deliver reliable and responsible AI solutions. Required Skills & Experience 3–4 years of experience in AI/ML engineering, software engineering, data science, or a related field. Strong Python, SQL, object-or

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Attribute Verification Product Management Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. About the position Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global comme

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Talent Acquisition (12 Month FTC) Overview The Talent Acquisition team is looking for a Senior Specialist, Talent Acquisition on a 12 month fixed term contract to support our Core Payments, Commercial New Payment Flows and International Marketing Communications organisations with a primary focus on sales and product recruitment across Europe. You would be responsible for managing the end to end hiring process for our candidates, sourcing great talent for our teams and proactively delivering a high-quality experience for both candidates and hiring managers alike. The ideal candidate is passionate about the candidate and hiring manager experience journey, highly motivated, intellectually curious, loves engaging and sourcing new talent, and possesses an organised mindset (with the ability to navigate complex matrix environments). All About the Role • Managing requisitions across three business units with a focus on but not limited to product and sales. • Serves as the point of contact for internal and external candidates, initial hires, business groups and divisions. • Collaborate with stakeholders to tailor strategies to attract the best talent in the external market. • Collaborating with hiring managers to create job ads for current openings. • Advertising job openings on

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. We're looking for a Creative Producer to manage the end-to-end production of creative work across Plaid's marketing and brand campaigns, from paid ad content and growth marketing assets, to event activations, to partner and customer marketing deliverables. This role partners closely with marketing, brand, and design to keep creative work moving: intake is clear, timelines are realistic, quality bars are met, and nothing falls through the cracks between "we need this" and "it's shipped." You thrive on variety. One week you might be managing production for a paid digital campaign, the next coordinating creative for an on-site event activation. This is an execution-focused role: you take defined project plans and briefs and run them with rigor, using sound judgment on day-to-day production decisions while partnering with your manager/stakeholders on more ambiguous or higher-stakes calls. Responsibilities Manage production for paid marketing campaigns, coordinating asset creation, timelines, and approvals across creative and marketing stakeholders Support partner and customer marketing projects, producing creative deliverables that meet both brand standards and partner/customer requir

We are seeking a Staff Engineer to join our growing team to provide technical direction and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Staff Engineer on this new team, you will be responsible for providing technical leadership to teams developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day. We value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We're looking to speak with candidates based in the New York City area for our hybrid or in-office working models. Position Expectations Work closely with product management, product engineering, product design peers as well as other teams within the company to define the first version and future evolution of the service Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow Mentor fellow engineers and assume ownership and accountability of projects Qualifications Strong background in building core components for high scale compute and data distributed systems 8+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maintaining distributed and/or highly concurrent software s

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a Talent Management Specialist to join our Human Resources Team! This individual will report into our Talent Management Manager and will play an integral role within the team owning Employee Listening & People Insights programs and contributing to performance, talent, and development programs across the team. The Talent Management Specialist will independently manage recurring employee listening and talent-cycle programs, support job leveling and architecture resources, and provide continuity across the Talent Management portfolio during periods of team absence. This role will partner cross-functionally to continuously improve our programs and employee experience while translating employee and talent data into meaningful insights and practical actions. If you’re passionate about using employee insights to strengthen the team member experience and enjoy bringing structure, collaboration, and thoughtful solutions to talent programs, we’d love to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities.

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we’re building one of the most exciting media ecosystems in Europe - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you’ll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results. Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales. We are now looking for a Merchant Account Development Manager to join our team in Lithuania. In this role, you’ll ensure campaigns are launched smoothly, tracked accurately, and optimized for maximum performance while supporting partners and collaborating with internal teams. What you’ll be doing We are seeking a Merchant Account Development Manager to lead our partnerships efforts for our Restaurant and Merchants ads and promos business. This role will be responsible for driving revenue growth through direct sales and strategic merchant partnerships. The ideal candidate will have experience in ad sales, a strong track record of delivering results, and the ability to convert restaurant and merchant partners into advertising clients. Our Wol

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev's Partnership and Tech Alliances team is scaling a growing portfolio of strategic partnerships across a tiered partner model. We are looking for an owner to bring structure, rigor, and repeatability to how we build and run partner programs. What you'll do Design partner programs across our tiered partner portfolio - joint GTM programs, co-sell and marketplace motions, competency/certification programs, and enablement initiatives. Own program execution end-to-end: build the plan, coordinate stakeholders across partner and internal teams, track milestones, and drive to outcomes. Build the operational backbone - partner tracking, program dashboards, cadences, reporting, and process - so the team runs with rigor and visibility. Translate partnership strategy into structured, measurable programs with clear owners, timelines, and success metrics. Maintain the source-of-truth view of partner program status, priorities, and results for leadership What you'll bring 5 to 10 years of experience in program management, strategy & operations, or sales operations - ideally in SaaS, cloud, or AI. A builder's mindset: you create programs and processes where none exist and make them repeatable. Stro

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for a Quality Architect/Lead with hands-on experience building quality systems and has deep expertise in building and scaling test automation frameworks.The role requires an individual who applies systems thinking to solving complex problems. They should be able to understand the product from various perspectives and be able to effectively create testing programs that validate not just functionality but performance, reliability and user experience.DevRev is building a next generation AI native product that requires us to build novel test systems for the Agent AI platform. The role is mult-faceted and is going to continuously evolve with time. What you'll do Test Case Design and Documentation Actively use AI and intelligent agents to accelerate test generation, test maintenance, and coverage expansion. Leverage LLMs to convert requirements, user stories, and production incidents into high-quality automated test cases. Reduce reliance on manual test case creation by introducing AI-assisted automation workflows, with human review and ownership. Apply AI to optimize test selection, prioritization, and execution based on risk, code changes, and historical failures. Use AI to assist in identi