Customer Experience Development Professionals Jobs

MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. We are looking to speak to candidates who are based in Singapore for our hybrid working model. Candidate Profile 4+ years of pre-sales experience, with strong commercial skills 3+ years Management experience, ideally in pre-sales, distributed team management preferred Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) Driven – you possess a strong desire to be successful Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Excellent presentation and interpersonal skills Database industry background a plus Software development background a plus The ability to travel up to 30% A Bachelor’s degree or equivalent work experience Position Expectations Recruit, retain, and develop top pre-sales talent across multiple countries Partner with our sales teams to help ensure success in accounts ranging from mid-to-large enterprises Work closely with the Professional Services team to achieve customer happiness and wit

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: Goal: Drive business growth by identifying, developing, and closing new business opportunities across multiple sectors in the UK market. Key Responsibilities: Manage the entire sales cycle from lead generation to closing, maintain a strong sales pipeline, and mentor junior team members. You'll also attend networking events and collaborate with internal teams to provide the best solutions for clients. Location: London, with a hybrid work setup (3 days in the office, 2 days remote). As a Senior Account Executive, you will be responsible for developing new business across multiple sectors. You'll work to understand client needs and provide a tailored Trustpilot solution for them. Your goal will be to develop and close new business while providing excellent client service. You will have experience selling a solution and demonstrate a strong track record of success in previous sales roles. We are looking for a creative sales professional with a passion for driving results. What you'll be doing: Generate new business opportunities with prospective clients by targeting all verticals in the UK market Manage the full sales cycle, from lead generation and product demos to pricing, negotiation, and closing. Work with our sales development team to close a high percentage of new leads Build and manage a robust pipeline of relevant opportunities to meet and exceed sales targets Build and maintain an in-depth understanding of our product by working closely with our in-house training team, pre-sales, management and your peers Mentor and support junior Account Executives Liaise with Customer Success to ensure a smooth and professional handover h

JOIN OUR TEAM As a (Senior) International B2B Account Manager , you will be responsible for developing our B2B sales strategy and driving growth in international markets. Your primary focus will be to acquire new clients through targeted sales initiatives. You will work closely with stakeholders across the organisation and contribute to building this exciting and fast-growing business area. This position is permanent and based in Germany (Munich or remote). WHAT YOU'LL DO Build and grow our B2B customer segment by establishing strong relationships with architects, interior designers, and project developers, and by positioning our products as a preferred choice in their client and project work Develop and grow existing accounts to reach our sales targets for the respective region Lead the full sales cycle independently, from prospecting and pitching to project close, using data and AI-supported tools to identify opportunities and optimise pipeline management Support the development of large-scale B2B projects and help establish internal processes to scale the architecture and design business Develop and implement retention and upselling initiatives for your region, while continuously monitoring and improving customer satisfaction Collaborate with senior leadership on key presentations and represent the company at professional events, conferences, and trade fairs YOU COME WITH 3+ years of working experience with a strong track record in business development and account management in the B2B furniture, home and living, or design industry Experience working in a fast-paced environment, handling multiple priorities with precision and speed The ability to structure and manage complex, cross-functional projects involving multiple stakeholders at various levels An established network within the European design community An entrepreneurial mindset and hands-on mentality to grow revenue while ensuring high customer satisfaction Excellent verbal and written communication skill

MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market. You will be integral to driving the business forward, by developing both our pre-sales and sales practices and by bringing the voice of experience. This role is based out of our Singapore office, covering the ASEAN region. Candidate Profile 4+ years of pre-sales experience, with strong commercial skills 3+ years Management experience, ideally in pre-sales, distributed team management preferred Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.) Driven – you possess a strong desire to be successful Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities Intelligent – you possess an aptitude to learn quickly and establish credibility Excellent presentation and interpersonal skills Database industry background a plus Software development background a plus The ability to travel up to 30% A Bachelor’s degree or equivalent work experience Position Expectations Recruit, retain, and develop top pre-sales talent across multiple countries Partner with our sales teams to help ensure success in accounts ranging from mid-to-large enterprises Work closely with the Professional Services team to achieve customer happiness and with Marketing to condu

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Business Development sits at the front of this motion, where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience (with 2-3 of those in a full 360 sales closing role) who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in our Dublin, Ireland office. We use a hyb

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer platform and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. Business Development sits at the front of this motion, where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments. About the Role This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. We are looking for individuals with 4-6+ years of professional experience (with 2-3 years of those in a full 360 sales closing role) who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams. This role is based in our Dublin, Ireland office. We use

SLSQ127R32 At Databricks, we empower organizations to make better decisions with data and AI. As an Commercial (Mid-Market) Account Executive, you'll partner with some of Japan's most innovative and fast-growing companies - helping them unlock the full potential of their data to scale faster and smarter. You will own an Emerging territory, a portfolio of high‑potential, under‑penetrated accounts (often SMBs and Mid-market) that are not yet covered by a dedicated account owner. You are a strategic, growth-minded sales professional who thrives in dynamic environments. You understand how to engage with senior stakeholders, navigate complex organizations, and drive meaningful outcomes. You're comfortable managing both short-term opportunities and multi-threaded, strategic initiatives that expand our footprint and customer impact. You will report to Sr Manager, Sales in Japan. The impact you will have: Develop and execute a territory plan targeting Japan’s emerging market segment - growth-stage organizations with significant data and AI ambitions. Effectively manage a mix of rapid, transactional deals and complex, strategic engagements. Consistently meet and exceed activity, pipeline, and revenue goals through active prospecting and account development. Maintain high standards of operational excellence in Salesforce and Clari, including accurate forecasting, opportunity tracking (MEDDPICC), and detailed account notes. Lead with a customer-first mindset and focus on delivering measurable business value. What we look for: 3+ years of closing experience in SaaS, Cloud, Big Data or AI sales. Proven success exceeding sales KPIs and quotas. Demonstrated ability to acquire new customers and expand existing relationships. (Nice to have) Experience collaborating with partners or engaging in co-selling or partner-led motions within the technology ecosystem. Ability to quickly learn new technical concepts and confidently communicate value propositions. Fluency in Japanese and busin

Datadog is seeking a Regional Marketing Content Manager, LATAM to accelerate our brand presence and business growth in the LATAM countries, such as Brazil, Mexico, Chile, Colombia, Argentina, and others. This role goes beyond translation — you will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for local audiences while creating original, LATAM-specific content that resonates with customers. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels, helping deliver Datadog’s value to the LATAM markets in a clear and compelling way. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to LATAM markets including campaigns, ABM programs, product launches, customer stories, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets Manage high-quality content creation in collaboration with global teams and external partners (translation vendors, writers, creative agencies, etc.) Manage content publishing across multiple channels — website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform global marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all LATAM marketing assets Oversee localization projects including planning, timelines, quality, and cost management Measure and optimize content performance, including lead generation, engagement, and ROI Who You Are: Native-level fluency in Portuguese and professional fluency in English and Spanish. Keen interest in and practical experience usin

About the Team OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The API Platform turns frontier research into reliable capabilities that developers use to build transformative products and services for people around the world. API Safety's goal is to ensure safe deployment of frontier models in the API. We design APIs and systems that help developers share usage context, understand safety events, and apply safeguards tailored to the risk profile of the applications they are building. This work is critical to our frontier model launches and partners closely with teams across API, Integrity, and Safety Research. About the Role We're looking for product-minded software engineers to join a team that is addressing emerging risks at the frontier of model development while building novel solutions for real-world AI deployment. The day-to-day work ranges from solving production challenges to designing new product experiences and safeguards. The right candidate is comfortable balancing tradeoffs across developer experience, latency, reliability, and risk. In this role, you will: Design and build dashboards and APIs for safety controls and customer-facing observability. Develop scalable systems that extend trusted safety capabilities to new use cases, customers, and deployment environments. Partner with Safety Research and Integrity to build safeguards that mitigate emerging risks. Be responsible for the availability, latency, and scalability of safeguards across high-volume API traffic. Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards Your background might look something like: 7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles. A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems. Strong s

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. What You’ll Do Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required Skills & Experience 4+ years in technical support, developer support, or systems engineering. Professional fluency in English and Japanese, both written and verbal. Experience providing rapid-response support to high-value or enterprise customers. Strong debugging skills with JavaScript, Python, or similar languages. Excellent written and verbal communication unde

We’re looking for a Software Engineer 3 to join our Marketing Technology Engineering team within Marketing Operations - Technology & Automation. This is a hands-on engineering role for someone who enjoys building reliable, scalable digital platforms and internal systems that improve how teams ship, measure, and optimize web experiences. You’ll work across application development, integrations, experimentation, data-informed decision making, and AI-enabled workflows that help the team move faster and deliver better outcomes. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do Build and maintain production-quality software that powers martech experiences Design and implement backend services, internal tools, automations, and integrations across the martech ecosystem Improve system reliability, observability, maintainability, and developer experience across the team’s platforms Contribute to experimentation, personalization, and data workflows that support better customer and developer experiences Help evaluate and apply AI-enabled capabilities and tools where they can improve engineering velocity, quality, or user experience Participate in code reviews, technical design discussions, and team planning Take ownership of projects from implementation through rollout, monitoring, and iteration What we’re looking for 3+ years of professional software engineering experience building and supporting production systems Strong coding skills in one or more modern programming languages such as JavaScript or Python Experience building web applications, backend services, APIs, data pipelines, or internal platforms Solid understanding of software engineering fundamentals including testing, debugging, code quality, and maintainability Experience working with cloud services, CI/CD workflows, and modern development practices Ability to work across systems and collaborate effectively with cross-functional partners Strong writte

Position Summary : TaylorMade Golf China is launching the Application on mobile device to start eCommerce in China. This Application Operation Manager will be one of the members to involve in this project and be responsible the full cycle of eCommerce application from go-live to daily operation. Essential Functions and Key Responsibilities: Responsible for coordinating the overall operation plan of TaylorMade Golf China App (include but not limited: internal layout and optimization, column structure and channel, product functions and UI design, etc.), and responsible for implementation and execution Responsible for the development of APP content operation rules and content planning, and the daily data of APP platform, including content, traffic, click-through rate and conversion rate, etc., to work out formation of reports and provide proposal of improvement strategies Optimize the business process and product experience to improve user activity and retention according to APP operation objectives and user feedback Responsible for the overall UI design specification of APP client, control the visual effect, interactive experience, and graphic design (startup page, guide page, function page, etc.) Promote the brand awareness of the APP platform market through online and offline operation activities, enhance customer activity and transaction stickiness, and promote the performance of the APP platform Effectively and timely communicate design requirements with internal sales team, marketing team and product team Education, Work Experience, and Professional Certifications: Bachelor degree or above in related major, fluent in business English 5 years or above working experience in da

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . We're looking for an experienced Director, SOX Compliance to own and scale our Sarbanes-Oxley program as we continue to grow as a public company. You'll serve as the primary owner of our internal control over financial reporting (ICFR) framework, partnering closely with Finance, Legal, Engineering, and external auditors to keep our control environment rigorous and effective. You'll lead a team of SOX compliance professionals, drive continuous improvement across the program, and act as a trusted advisor to executive leadership and the Audit Committee on control-related matters. This is a chance to shape how compliance

About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The (Senior) Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Own and drive business within the Thailand market Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 10+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Deep domain expertise and a robust network within the Thailand (Banking & FSI sector preferred) Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Thai native and fluent in English Ability to attend the office 3 days per week Driven and competitive. Possess a strong desire to be successful Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Things we love Passionate abo

About the Opportunity We are looking for a dedicated and proactive VIP Relationship Manager (VIP RM) to join our Poland team. As a VIP RM, you will play a key role in expanding our base of VIP clients with a focus on Poland. This role is focused on active traders, high-net-worth individuals (HNWIs), family offices, prop trading desks, and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which, on the other hand, focuses on larger professional, enterprise and institutional clients. What You'll Be Doing Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through onboarding and retention of VIP clients. Revenue and Product Strategy Formulate a revenue strategy and optimization plan based on OKX's European product offerings Collaborate closely with the product team to gather client feedback, identify optimization opportunities, and enhance relevant product features Strategic Leadership and Partnerships Work closely with local executive leadership to contribute to the company's overall strategic direction Lead partnership efforts in Europe — identify suitable partners and execute negotiations to expand reach and revenue streams Client Management and Growth Manage relationships with HNWIs and key clients in Europe, ensuring positive customer experiences through proactive account management Build long-lasting client relationships to secure referrals and originate new prospects, working with operations to address roadblocks Compliance and Brand Advocacy Oversee legal and compliance aspects, including regulatory adherence, client KYC/AML processes, and reporting Serve as a brand ambassador, educating customers on OKX's full value proposition (trading tools to yield products), while escalating feedback to improve platform compliance and user experience What We Look For In You Core Qualifications Bachelor’s degree in Bus