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Customer Experience Manager Jobs

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Explore current customer experience manager jobs. Use filters to narrow by work mode, employment type, experience and date posted.

V
VTS
📍 New York• Full-time• From $1.5M/yr
19 days ago

VTS is seeking a Senior Manager, Solutions Consultant - Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate - the platform that extends VTS into building operations and the tenant experience, including access control, visitor management, work orders, and building services. This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive - translating a customer’s needs into a tailored Activate solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our Senior Technical Solutions Consultant, whose deep access-control expertise verifies and completes the solution you design. Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness - from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch. It carries deep product ownership of the Activate feature set, with particular emphasis on Access Control and Visitor Management. This is a highly visible, senior individual-contributor role based in our New York office. ** Please note that this opportunity requires this hire to work from our NYC office four days a week. ** Here’s what you can expect as a Senior Manager, Solutions Consultant Partner with the Account Executive as the Activate solutions expert from the moment an opportunity is qualified Develop expert-level command of the Activate feature set and tailor product messaging and demonstra

aigorust
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P
Pinterest
📍 San Francisco• Full-time• Remote• From $145.7K/yr
26 days ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . tvScientific by Pinterest is the Performance TV platform built for advertisers who want to drive measurable business outcomes. We combine media buying, optimization, measurement and attribution in one platform to make CTV a more accountable, effective performance channel. We’re looking for a Lead Ads Product Marketing Manager to oversee go-to-market strategy for tvScientific’s integration into Pinterest Ads Manager. You’ll turn complex product capabilities and performance insights into clear customer value, compelling narratives and launch programs that drive adoption. What you’ll do: Set and execute the go-to-market strategy for CTV capabilities in Pinterest Ads Manager, shaping positioning, messaging, launch planning, enablement and adoption across Product, Sales, Marketing and Pinterest Ads teams. Translate technical product capabiliti

REMOTEawsrestai
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SI
1mo ago

Within Infrastructure Management Team the candidate is acting as single point of contacts for all business requirements linked to the Cloud. He/she is responsible for understanding current and future customer demand for services. He is preparing the CAB (change advisory board) The candidate must have significant experience in Cloud / SAAS / PAAS / Infrastructure / system integration/migration. Address: No.110/1 M Krishnappa Layout Lalbagh Road Facility: SBS IS&T Global SA SA Qualification: Graduate Experience: 10 - 15 years Source: Sodexo India | Job Code: IJP561563

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Discount Strategy Team oversees the strategy, planning, execution, and optimization of all discount strategies to drive profitable growth and consumer engagement. This team works closely with internal partners such as Merchandising, Pricing, Digital, and Marketing leadership to develop best-in-class promotional strategies across all vehicles. The Sr. Manager is responsible for analyzing discount strategies to create clear, compelling, profitable promotions across the business, which includes organizing and prioritizing key areas of focus to facilities efficient decision making. The team uses deep category and consumer knowledge to analyze market trends and dynamics, develop promotional events that drive consumer engagement, analyze and optimize promotional effectiveness, understand vendor/brand economics and productivities, drive customer loyalty and related optimization opportunities across various levers. The Senior Manager, Discount Strategy is charged with developing and driving a portfolio of profitable growth initiatives in partnership with Category Managers and Price Value Strategy leadership. The Senior Managers oversee the budget and project execution plan for multiple initiatives. The Senior Manager will report to the Promo Strategy Director. Required Qualifications</b

sqlExcelPower BI
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Join NVIDIA's outstanding team and contribute to our legacy of innovation in the Senior Product Quality role! At NVIDIA, we are dedicated to pushing the boundaries of pioneering technology. The Senior Product Quality Engineer will provide leadership and management for the Networking system product quality within the organization. Establish, maintain, and optimize an effective quality management methods and target to achieve high quality performance. As part of our team, you will work on networking IC products and ensure their readiness for production stage. Leading and mentoring root cause analysis for issues related to design, manufacturing or customers. Enhance and improve products performance by proactive risk assessment and other prevention methods. This is an outstanding opportunity to be part of a company that is crafting the future of AI and computing. What You'll Be Doing Integrated Circuits (IC) quality manager will coordinate and lead the quality function and sustain the quality philosophy for the organization. Establish, maintain and optimize an effective quality management system. Build and implement a quality plan to achieve the levels of quality established through organizational goals, customer expectations, and related partners. Improve products by working towards problem-solving tools, prevention methods, quality-at-the-source and continual improvement techniques. Maintain and improve product build development, verification and validation processes, to allow high quality of interconnects and systems products throughout the entire product life cycle. What We Need to See Bachelor’s degree or master’s degree or equivalent experience in electrical engineering or material science. Other technical degrees will be considered Experience: 5&#43; years preferred in leadership and manufacturing Knowledge in semiconductor

aiproject management
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A
1mo ago

About the Role & Team Agentic Amplitude is the team that’s responsible for Amplitude's AI agent strategy. The team shipped the Amplitude Global Agent, Custom agents, and our MCP surface, and continues to deliver new products at a fast pace. The team is small, moves fast and thrives on curiosity, autonomy, and strong cross-functional partnership. We operate with a bias toward rapid iteration and refine our approach as the underlying technology and models advance. This role is the product lead for this surface area. The successful candidate will set the strategy and vision and lead the design and engineering teams to deliver new innovations, while serving as the company’s thought leader on agentic products. Responsibilities Define the direction for Amplitude's agents and MCP surfaces over the next 12 to 24 months, and determine the priorities that will guide investment. Own the product vision for how AI agents help our customers to get to insights faster, make decisions with greater confidence, and take the right actions to improve their products. Advance our MCP capabilities so that customers can work with Amplitude from their coding agent, CLI, or IDE, in addition to our own user interface. Create the evals, quality standards, and feedback mechanisms required to measure customer value and iterate on the agent experience. Talk regularly with customers to understand their workflows and identify new opportunities and use cases for AI agents to deliver value. Partner closely with the field organization to enable them to position, demo, and support AI Agent products effectively. Serve as a thought leader on agentic products, establishing best practices both internally and with customers. Measures of Success A clear and inspiring agent and MCP strategy that leadership and the field organization can articulate consistently. Increased adoption of existing agents and MCP capabilities, complemented by new agentic products that address emerging customer needs. Broad MCP ad

N
1mo ago

NVIDIA Networking team is looking for an outstanding candidate who thrives in a multifaceted environment, to facilitate managing SW Releases for our leading SW products by taking responsibility for cross projects activities. In addition, ensure releases are delivered on time and in high quality, coordinate between development and testing groups and between global SW groups. The role will require to gain good understanding of products’ dependencies. What you’ll be doing: Be an effective leader in crafting and driving a delivery of high quality SW in an efficient way. Collaborate with Engineering, Operations, Architecture and Marketing across the globe to coordinate the release of products and ensure release will meet the schedule and with high quality. In parallel, partner with the QA teams to ensure alignment of all tests between the development, verification and QA groups. Take full ownership of projects from kickoff to signoff. Manage multiple parallel releases with strong attention to detail, ensuring clarity, alignment, and consistent communication across teams while tracking dependencies, milestones, and deliverables. Maintain clear, up-to-date visibility of the release status, ensuring all stakeholders have an accurate understanding of progress, next steps, priorities, and risks at any given time. Support Senior Release Managers with release activities. Own and manage selected cross-products topics (e.g., customer bugs, release checklists, RCAs, Triage, define and improve processes). Conduct release meetings and communicate release status. Resolve issues when they appear and raise red flags when needed. Work with planning and tracking systems to lead the release progress, and build release indicators. What we need to see: Bachelor's or Master’s degree or equivalent experience in Computer Science or industrial Engineering with techn

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DR ASHWANI KUMAR VIJ : Has been retained by : MNC associated and Professionally Managed and fast growing Electronic Components Organisation to select 2 : Regional Sales Managers - North/Delhi. Responsibilities: - LEAD MANAGEMENT; Generate and qualify sales lead opportunities to drive sustainable and profitable sales growth of assigned territory. - CUSTOMER MANAGEMENT; Manage existing and potential customers to meet assigned revenue and profit targets. Liaise effectively across all functions in the organization to deliver total customers satisfaction. - SALES PLANNING AND ANALYSIS; Create specific plan of actions for managing customers that is aligned to company’s business strategy. Analyze orders and forecast of customers and execute recovery plan if required. Requirements: Bachelor’s degree in Electronics or Electrical Engineering or any related course. Candidate having MBA From Top Premium Institute would be given first Preference. Minimum 10 - 12 years Sales experience in electronics, electrical, power and Industrial electronics, Semiconductors, components, Capacitors Products / industry, Preferably From MNC Background. Sharp Business Acumen, Communication Proficiency, Problem Solving/Analysis, Project Management, Negotiation, Strategic Thinking and People Skills. Excellent communicator and negotiator. Persuasive, articulate, confident and capable of representing the company amazingly whether you’re negotiating deals with strategic partners, handling customers or inspiring your team Proven track record of managing complex projects and making data driven, or decisions. Creative approach in developing actionable analysis and recommendations Ability to multitask and take on diverse projects requiring different skill sets. Super organized, composed and handles pressure well. Must be professional, accessible and flexible to the changing needs of the department. Capable of handling fast paced situations. Age Preferred below : 32-38 Years. Those who

project managementrecruitment
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DR ASHWANI KUMAR VIJ : have been retained by a growing Mobile Marketing and Distribution Accessories organisation to select one : Regional Sales Manager/Head-Sales. Qualification Desired : MBA From Premium Institute Preferred. Job Profile Desired : - Should have 8 to 10 years of sales experience in products like Mobile Accessories or handsets or FMCG Products on a Branch level - Maintaining dealers and distributors network and appointing new channel partners and develop new territories. - Implementing the sales and marketing strategies through the channel partners. - Maintaining and controlling the credit and collections and handling the after sales services through a team of service engineers - Facilitating Product Development initiatives and provide customer feedback to carry out modifications in product attributes etc. - Analysing latest marketing trends and tracking competitors activities and providing valuable inputs for redesigning sales and marketing strategies. - Formulating and implementing business plans for achievement of organisational goal in terms of achieving revenue and profitability targets. - Developing sales plans and ensure achievement of volume targets, market share and profit objectives. - Conceptualising and implementing sales and marketing strategies for acquiring business from new clients - Handling and coordinating with authorized dealers / distributors and business associates. - Appointing dealers in new areas and providing services to them. - Coordinating with stores and logistic department for timely deliveries. - Tracking the competitors activities from time to time. - Providing direction and support to the sales and service team team for better client servicing and Preparing periodical reports. Those who have applied earlier need not apply again. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting C

recruitment
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DR ASHWANI KUMAR VIJ : Have been retained to select one : Regional Sales Manager( IT Infrastructure Services ). for a professionally managed IT Infrastructure solutions and Data Center and cloud Services organisation. Candidate Profile etc : - Should possess around 8 - 10 + Years of sales and business development experience in IT Infrastructure services and system integration with good understanding of data center and cloud services business - should be able to identify and collaborate with solution providers such as ERP, CRM, Massaging and offer complete solutions to the identified and specfic industries / customers. - should possess strong ability to identify business opportunities and develop solutions for customer requirements - strong communication and presentation skills - Post Graduates / MBA / Engineers with good understanding of IT is essential. WFM option is available. Excellent Salary Package would be offered to the right candidate. Those who have applied earlier need not apply again. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at :

recruitmentCRM
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G
Glide
📍 United States• Full-time
1mo ago

Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our white label embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us along the journey! The Opportunity As Glide’s Founding Product Manager , you’ll be a key partner to our Chief Product Officer and our first dedicated product hire. You’ll define our roadmap, launch new products, and set the tone for how we build. This is a rare opportunity to join an early-stage company and help create a new standard in financial technology. What You’ll Do: Drive Product Vision & Execution Own the roadmap for our flagship account opening product and our AI Agents Ship fast—hand off your first spec to engineering within 7 days Work closely with design and engineering to build secure, reliable features Use data, feedback, and market insights to inform decisions Solve Real Customer Problems Partner directly with community banks and credit unions to understand their biggest pain points Translate complex workflows into intuitive, scalable products Define success metrics and iterate quickly based on learnings Own the full product lifecycle—from discovery through launch and adoption Shape How We Build Establish product development best practices from the ground up Drive a fast, iterative build-measure-learn loop in partnership with engineering Ensure alignment across sales, marketing, ops, and GTM efforts Help shape the product org and culture as we scale Who you are, and the experience we’re looking for: Fintech experience: 5–7+ years of product management experience, ideally in fintech. Strong understanding of financial services, particularly banking, lending, or payme

G
Godaddy
📍 India• Full-time
1mo ago

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team... Be a part of something exceptional! GoDaddy's Site Merchandising Manager will research and identify customer difficulties on the GoDaddy.com website. They will lead tests from concept through publishing, reporting, and iteration. This position demands knowledge of GoDaddy’s Products and the capability to interpret data to develop hypotheses and make choices that expand the business. A creative approach to showcasing products online, skill in applying AI to enhance processes, and self-drive to elevate user experience are essential for success! What you'll get to do... Partner with cross-functional teams across Pricing, UX, Marketing Operations, Product, and Engineering to improve purchase paths for Hosting and Security products, drive experimentation initiatives, and recommend new capabilities that increase customer engagement, conversion, and operational efficiency. Leverage market research, customer insights, user testing, competitor analysis, FullStory, Google Analytics, and other data sources to find opportunities, develop high-value hypotheses, and build a robust testing pipeline passionate about improving conversion and revenue per visitor. Build, complete, and optimize iterative experiments across product pages and landing pages, including copy, visuals, offers, merchandising, and page presentation, while using AI and CMS tools to streamline testing, content updates, and UX recommendations. Develop a deep understanding of customer needs, brand positioning, and product value propositions, proactively collaborating with ch

agileaigo
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A
Asana
📍 San Francisco• Full-time• $202K – $230K/yr
1mo ago

We’re looking for a Senior Product Manager to lead AI Studio, Asana's AI workflow builder, in San Francisco. The Product Management team drives Asana’s product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. In this role, you will own an end-to-end AI product that powers millions of workflows, enabling large enterprise organizations to build, govern, and deploy AI at scale across their organizations. You will join a dynamic cross-functional environment working directly with Engineering, Design, Experience Research, Data Science, and Go-To-Market teams to turn system-critical processes into reliable, automated work inside Asana's work graph. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own the product vision and prioritized roadmap for AI Studio end to end, tying every investment directly to customer impact, business outcomes, and Asana's mission. Drive direct business outcomes for a consumption-based AI product: own reporting, forecasting, and ROI, and define the metrics that connect product usage to revenue on a consumption billing model. Scale AI Studio to reliably support millions of workflows, ensuring the quality, performance, and dependability enterprises require for system-critical processes. Ship automation capabilities that enable enterprise teams to deploy AI across their organizations, ranging from single-team workflows to processes spanning thousands of users. Build for enterprise trust by shaping AI governance, admin contr

restaigo
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D
1mo ago

As Engineering Manager for Code Security, you'll lead a team of engineers building Infrastructure as Code and Secrets protection - one of the fastest-growing areas inside Datadog's security business, with a strong roadmap and real customer problems to solve. You'll partner closely with Product Management and User Experience to shape how the team delivers, stay hands-on with the technical work, and bring AI deeply into how your engineers build. The organization is still young, which means real room to shape its direction and grow into broader scope as it does. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead and grow a team of engineers building Datadog's Infrastructure as Code and Secrets security products Own the team's roadmap, staffing, and delivery, partnering closely with Product Management and User Experience Stay hands-on: contribute to code review, weigh in on design decisions, and participate in the on-call rotation Bring AI deeply into how the team builds, from adopting agentic coding tools to rethinking workflows around them Coach engineers at every level, giving direct feedback and helping them grow their scope and careers Keep the team's projects and programs organized as priorities shift across a fast-growing area Who You Are: You've managed software engineers for 2+ years, with a track record of shipping through your team You bring a strong technical background you can draw on in day-to-day roadmap and design conversations You're comfortable staying close to the work - reviewing code and unblocking technical decisions alongside your team You've integrated AI agents into how you and your team deliver code, not just experimented with them You keep projects and programs organized, even as priorities and scope shift &n

aigorust
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M
Mongodb
📍 Austin• Full-time• From $136K/yr
1mo ago

The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional Services. As a Senior Product Manager on the IT GTM team, you will own the product strategy and roadmap for post-sales technology platforms, including CRM, Service Cloud, support operations, customer portals, AI-enabled support capabilities, and enterprise integrations. You will partner with business and engineering leaders to define product vision, prioritize investments, and deliver scalable solutions that improve customer and agent experiences, drive operational efficiency, and support business growth. We are looking to speak to candidates who are based in Palo Alto, New York City, Seattle, or Austin for our hybrid working model. Responsibilities Domain Expertise Proven experience modernizing Technical Support platforms, including workforce planning, workflow automation and optimization, customer and partner collaboration and i, and knowledge-sharing solutions Strong understanding of end-to-end support user journey, including case creation and management, omni-channel case routing, prioritization, system integrations, and AI-driven proactive customer engagement Extensive knowledge of integration patterns across Salesforce Sales Cloud, Service Cloud, external support portals, and analytics platforms to deliver seamless customer and agent experiences Broad understanding of the post-sales ecosystem spanning Professional Services, Technical Support, and Customer Success, with the ability to design solutions that optimize cross-functional workflows Understanding of expertise in customer and support agent journeys, support processes, and operational workflows, with a track record of leading large-scale digital transformations and delivering custom solutions that address complex business challenges Expertise in building and scaling technology solutions f

mongodbawsazure
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